Was provided with a faulty trailer that immediately got a flat tire when it attached to the box truck and load was put on. Had to wait an hour for them to switch out trailers because they didn't have any other trailers that were 100% in turn making my trip longer then expected.Paloma P.
Customer Reviews for City Building Supply
(U-Haul Neighborhood Dealer)
Mesa, AZ 85210
(Wilbur / Southern)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 4 p. m.
- Sáb.: cerrado
- Dom.: 7 a. m. - 11 a. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was perfect beginning to end. Very convenient and service was excellent.Pat S.
El cliente no dejó un comentario.Ashley D.
Have customer service...Carol V.
Beat storage unit ever. Super easy set up. Very kind people. Thank you:) JpJesus P.
Very friendly and helpful.Kenyon W.
The truck leaked while driving through the rain and damaged boxes (and possibly ruined items, I have not yet started opening them) as well as got into my mattress bag soaking areas of my mattress.Allison P.
El cliente no dejó un comentario.Britni S.
El cliente no dejó un comentario.Charles L.
Everyone was so helpful!Maxwell T.
I had a lot of issues picking up And dropping off the truck Please call back to resolve 5615290633Aileen M.
Smell like smoke Window bugs no wash windshieldGary B.
No improvements needed! Location was fantastic and very friendlyBen M.
The no contact was a pain in the butt but overall good experienceMichael R.
El cliente no dejó un comentario.Susan C.
Eric was very helpful on arranging drop off timeAlberto A.
El cliente no dejó un comentario.Michael G.
The trailer was clean and ready to go with blankets already inside, it even had brand new tires on it!!Stanley Y.
I was a bit concerned leaving my vehicle there, as there was no where secure to park it while I used the Uhaul. I dropped off the Uhaul at 9 pm at night and it was very dark on the street - so I was a bit nervous.Mary C.
Very friendly owner!Toby N.
Continuing your constant communication👍BRIAN B.
Same as above comment very welcoming and friendly, made me feel like they appreciated my businessSTEVEN C.
El cliente no dejó un comentario.Roy I.
The guy who helped us was great. Friendly and informative.Grahame A.
Eric was great!Roger S.
Everything went smoothly and pickup was a breeze!Bob R.
El cliente no dejó un comentario.Jason P.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Robert S.
Eric was very helpful and professional, provided detail directions and instructions. Answers the phone every time with a positive attitude, friendly with great customer service.Jeffrey Q.
El cliente no dejó un comentario.Charlene C.
El cliente no dejó un comentario.MANUEL V.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Steven C.
The owner and staff were very helpful and provided very good support. He made you feel like family and wanted the experience to be positive. The experience was far above expectation.CRAIG J.
El cliente no dejó un comentario.Shane M.
All good service. Thanks.Sharon H.
El cliente no dejó un comentario.Barbara J.
He called 2 days in advance to see how we were doing stress wise. Funny and kind man. He said he was easy and would meet us or we could drop with key. He said call when dropping if we needed help. ABOVE and beyond a complete JOYBRENDA W.
No one was there, sign in door said be back in an hour. I dropped the trailer and hauled ass to do greater things.George R.
Eric was most helpful. Finished in minutes. Great experience.Kendra B.
Excellent Service!Vicki H.
El cliente no dejó un comentario.Bobby B.
The original pickup for the trailer looked more like a chop shop run by a gang. I did it feel comfortable and safe.JOSEPH D.
Very friendly guy in officeANDRIA L.
I never received final bill email after returning the rental. What were my final charges?JOHN H.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.ALFRED P.
Free dolly use!Sherry R.
Eric was personable and helpful, no other needsDENNIS D.
El cliente no dejó un comentario.Shannon D.
By Far Best Vet Service.CARLYLYN F.
I've dealt with multiple U-haul counter people and Eric has got to be the best! He was kind and very helpful!Bryce H.
El cliente no dejó un comentario.Jody L.
It will be difficult to improve on the awesome service that I received!!!NEIL C.
El cliente no dejó un comentario.Becky S.
El cliente no dejó un comentario.Barbara P.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.Keith F.
El cliente no dejó un comentario.DORIS W.
no one there, does not answer phone after 4 pmCurtis S.
El cliente no dejó un comentario.PETER M.
Truck windshield was so dirty, inside and out. I had to clean it personally, to ensure a safe trip.Thomas S.
El cliente no dejó un comentario.Cynthia B.
I passed the business a few times because it's not visible from a major street.Robert L.
Staff was rude, instructions were incorrect.Shardel E.
El cliente no dejó un comentario.STEPHEN K.
El cliente no dejó un comentario.Richard R.
Really great experience, above and beyond!Matthew M.
El cliente no dejó un comentario.Mitch L.
El cliente no dejó un comentario.Jeffrey J.
El cliente no dejó un comentario.Alexander R.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Juan M.
El cliente no dejó un comentario.Jonathan E.
El cliente no dejó un comentario.Sandra G.
Be certain that the customer is informed of any change in the expected pick-up location. When I went to pick up the trailer, I was informed that it was at another location. Time was the essence and this was not expected.John F.
The dropnpff location I could not answer the questions honestly because I dropped the truck off after hours.Edward H.
El cliente no dejó un comentario.Nathan B.
El cliente no dejó un comentario.Michael J.
Moving across country it was a quick pick for me to choose U-Haul, we had a flat on the truck contact U-Haul and we where back on the road in under two hours. Thank you so much for your care to me.Cindy M.
El cliente no dejó un comentario.Heather R.
Need to keep the location fix and inform in advance if changes occur.Tanmay S.
El cliente no dejó un comentario.TAYLOR C.
Other than spending three hours at a border checkpoint detained by border security because the plate was reported stolen on our U-Haul equipment other than that the experience was pretty positive the manager that helped us with the predicament at the border was very courteous and provided a night stay at a hotel to compensate for lost time ,kudos to your management staff especially Rihanon Kolpin!David Lynn B.
El cliente no dejó un comentario.Matthew B.
Customer service was great. The trailer leaked.William D.
El cliente no dejó un comentario.John Y.
El cliente no dejó un comentario.MELISSA F.
I would have preferred additonal ways to stap the furniture to the sides of the trailer.Marc L.
We had a few questions and issues arise afterwards and they were very accommodating and patient with me. ¡Gracias!Jamie R.
Eric was very nice and helpful with directions to his location. However, I was text by U Haul the day after we picked it up the location for return address, which was great it was a mile from our home. When contacting the facility, they told me that I was to return it to a location that was 15 miles away. After lengthy conversation, Melissa located a facility closer to our home. It was very confusing, we were hot and tired from our long drive and emptying the U Haul.Vicky C.
El cliente no dejó un comentario.Salvatore W.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Jimmy R.
Outstanding serviceRick P.