Customer did not leave a comment.
Kimberly C
Customer Reviews for City Building Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to be concerned with.
John BEverything was perfect. The truck was ready and waiting for us. And the 24 /7 mobile application was a perfect solution.
Michael LEveryone was so helpful and kind. Katie, Victoria, and Eric thank you for your patience and awesome service!!!!
Abbie LGreat customer service. Called me ahead of time to arrange everything.
David PThe gentleman that works at this location was outstanding. Excellent experience. Thank you!
Aaron FThe gentleman who helped us was great. Very friendly and great to chat with.
Kyle RI rent uhauls across the country monthly and this location was good and had 0 issues. Owner was nice and helpful
CHRISTOPHER SNo one there drop off location not enough pace to park
Steven WNothing everything was explained and the rep was very helpful
Andreana VVery personable and friendly. Appreciated his call and communication.
ANDREA MPlace was closed and it was not the location we chose when we made our RESERVATION.
Michael GService is great.
Alejandro MI can not offer any improvements, at this location he was very kind and helpful.
Mary PWas provided with a faulty trailer that immediately got a flat tire when it attached to the box truck and load was put on. Had to wait an hour for them to switch out trailers because they didn’t have any other trailers that were 100% in turn making my trip longer then expected.
Paloma PEverything was perfect beginning to end. Very convenient and service was excellent.
Pat SHave customer service...
Carol VBeat storage unit ever. Super easy set up. Very kind people. Thank you:) Jp
Jesus PVery friendly and helpful.
Kenyon WThe truck leaked while driving through the rain and damaged boxes (and possibly ruined items, I have not yet started opening them) as well as got into my mattress bag soaking areas of my mattress.
Allison PEveryone was so helpful!
Maxwell TI had a lot of issues picking up And dropping off the truck Please call back to resolve 5615290633
Aileen MSmell like smoke Window bugs no wash windshield
Gary BNo improvements needed! Location was fantastic and very friendly
Ben MThe no contact was a pain in the butt but overall good experience
Michael RPerfect
Ralph DEric was very helpful on arranging drop off time
Alberto AThe trailer was clean and ready to go with blankets already inside, it even had brand new tires on it!!
Stanley YI was a bit concerned leaving my vehicle there, as there was no where secure to park it while I used the Uhaul. I dropped off the Uhaul at 9 pm at night and it was very dark on the street - so I was a bit nervous.
Mary CVery friendly owner!
Toby NContinuing your constant communication👍
BRIAN BSame as above comment very welcoming and friendly, made me feel like they appreciated my business
STEVEN CThe guy who helped us was great. Friendly and informative.
Grahame AEric was great!
Roger SEverything went smoothly and pickup was a breeze!
Bob REric was very helpful and professional, provided detail directions and instructions. Answers the phone every time with a positive attitude, friendly with great customer service.
Jeffrey QThe owner and staff were very helpful and provided very good support. He made you feel like family and wanted the experience to be positive. The experience was far above expectation.
CRAIG JAll good service. Thanks.
Sharon HHe called 2 days in advance to see how we were doing stress wise. Funny and kind man. He said he was easy and would meet us or we could drop with key. He said call when dropping if we needed help. ABOVE and beyond a complete JOY
BRENDA WNo one was there, sign in door said be back in an hour. I dropped the trailer and hauled ass to do greater things.
George REric was most helpful. Finished in minutes. Great experience.
Kendra BExcellent Service!
Vicki HThe original pickup for the trailer looked more like a chop shop run by a gang. I did it feel comfortable and safe.
JOSEPH DVery friendly guy in office
ANDRIA LI never received final bill email after returning the rental. What were my final charges?
JOHN HFree dolly use!
Sherry REric was personable and helpful, no other needs
DENNIS DBy Far Best Vet Service.
CARLYLYN FI've dealt with multiple U-haul counter people and Eric has got to be the best! He was kind and very helpful!
Bryce HIt will be difficult to improve on the awesome service that I received!!!
NEIL Cno one there, does not answer phone after 4 pm
Curtis STruck windshield was so dirty, inside and out. I had to clean it personally, to ensure a safe trip.
Thomas SI passed the business a few times because it's not visible from a major street.
Robert LStaff was rude, instructions were incorrect.
Shardel EReally great experience, above and beyond!
Matthew M