I tried to return the rental at the time it was due and I couldn’t complete the check in. So I ended up having to take the truck with me again and try again in the morning. At that time, I still had issues and customer service was having trouble as well. I was advised to leave the truck and that the office would complete the check in the following morning. Then , they tried to charge me for a second day when it was their mess up to begin with.
Sharleen C
Customer Reviews for Citrus Ridge Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good Service, and very good truck
Jose SSuper easy and convenient
Jessenia ARoaches in truck
April WThe location was prefect and it was the closest to me. There was no one there to help or assist me because the place was closed, but there was a drop box there to put the keys in.
Denise HQuick and easy process from reserving our rental to pick up and return. Equipment was clean and in good condition, service was fast and friendly. Highly recommend.
Spencer EGreat service and GREAT front desk lady!!!!
Alex MThe manager was very helpful and pleasant to talk to.
Ralph K