These rural drop offs ( gas stations, repair shops ) are not equipped to provide the same level of assistance available at a U-haul location, but I suppose that is to be expected.
Dennis M.
Customer Reviews for Citgo Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Be aware that this is a gas station and everything else will take priority over you and your rental. We had to stop multiple times so the cashier could ring up the other customers. The person that rented us the trailer never laid hands on it.
Angela V.To much money for so little
Devin M.A little more organized with pick up n drop off.
JeremyT M.Drop off was great. Location was very clean and user friendly. Staff member, Tara McEntyre was very friendly and had pictures of the truck processed before I had locked the doors. Turn in was very professionally accomplished. However, I did not receive an invoice for total charges for the rental. r
Larry D.U-Haul company should learn more about the importance of customer services. It was a lost of time and money. Very bad experience. Maybe a law suit.
Fabrice S.My problem was with the entire reservation. I was at Fair in Calhoun ga at 7:30 am on Sunday. The truck was not available. Your system.sucks badly. I wasted 5 hours and never did get a truck on Sunday. I had to cancel my overseas planned trip and instead try again with your Belwood dealer on Monday. That went well except that I got overcharged for the.mileage. I drove 19 miles and was charged for 35!!! I have.pictures to prove.my.point. What a disastrous experience. Again!!!! Please adjust my.mileage and credit the balance.
Thierry F.Have more equipment avialable
William L.The only hiccup was getting in touch with a source to complete the rental. Once in contact all went well and very quick. The online return was awesome. The trailer was in great shape and easy to connect and pull.
Reuben C.Nada
John H.Make sure the truck is clean and does not stink. Actually have a truck at the "guaranteed pick up location" so that the customer does not have to go to a different location to get the truck.
Christopher H.