Easy drop off, no issues. Will rent again and both pick up and drop off were smooth.
Chris G
Customer Reviews for Circle S Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great support from Circle S. Nice people. And very helpful. UHaul unit had one very bald tire.
greg eVery helpful and friendly people to work with.
KEVIN SI have rented or returned equipment to this location several times. They are always kind and helpful. The wait is never long and I feel confident that they have my back if anything happens while I am traveling or hauling.
Kellye PThese folks represent U-Haul well! Owners were great!
steven hFirst class service.
jim mI don't think you can improve anything this is probably the best U-Haul experience ever
Ryan SI need to submit the picture of where I left the gas at.
Tanya LQuick and easy
Ryan LAmazing customer service!
Andrea DExcellent customer service and support.
steven cJoseph contacted me regarding a refund of gas overpayment. I made an honest mistake and overfilled the truck. I called and Kathleen was very professional and took my information. Joseph a manager called and I was not happy.
Paul kThe store was fantastic
christopher cvery friendly
Brent PFantastic Service!
ROGER PI’ve done business with U-Haul only at this location for the past 7 years and I’ve never been more satisfied in any company. They are fair and have great customer service. Also a great place to shop tools and house hold hardware.
Marlon MI think this location did a great job
Gerald BHelpful, courteous, speedy service.
Benjamin HLocation was awesome. In and out quickly. No issue. Will be coming back
Jin HNeed benches to sit on while waiting.
Marilyn CI love a family business and the staff made everything quick and easy.
Greg Wgreat location ; easy to pick up and return
JANA HHeath and his crew are always excellent to work with.
Patrick MEveryone around here loves this store
Selina BVery nice folks at the Circle S Hardware - they made everything easy.
Kenneth BNothing.Good people!
BILLY EExcellent customer service..
Gabriel MU-Haul Management, I am a Real Estate Agent based out of The Woodlands, TX. My team stages homes for your selling client's. I rent U-Haul trucks often from the Circle S Hardware on FM 2978 in Magnolia, TX. I have probably rented at least 15 - 20 trucks this year using Circle S. This location for U-Haul has got to be one of the best operating locations for U-Haul, hands-down! This location is family owned and operated and everyone that works there is professional, friendly, and they all bend over backwards to make the process easy, pleasant. When you drive off of their property you have confidence that the truck itself has been prepared and ready to hit the road. I would like to make sure that this family-owned business is recognized for their consistent efforts in making U-Haul look great! They should be proud of their accomplishments, and this is the kind of business here in Texas that allows us in Texas to be so PROUD of being Texans! Congratulations to them for a job well done! Sincere best regards, Roger Pool Better Homes and Gardens Real Estate - Gary Greene roger.pool@garygreene.com Cell: (281) 414-1536
ROGER PThe service was excellent, they look out for the client and the vehicles were in great condition.
Jesus MGood job excellent service 🙏🏼
Marco CCircle S Hardware does an excellent job with Uhaul rentals.
George MNothing. They were al friendly and helpful. Pleasant experience
frank mFriendly and efficient
Hank TThese people were excellent! Even helped me unlatch the trailer and pushed it into place in their yard!
John KCheck the equipment a little better the handle on the trailer I rented was bent
Dennis DI rented a 10 ft truck- the driver's door didn't close all the way and it had transmission issues. Then I took that back and rented a 15 ft- that one rode rough and the back lift door was SUPER hard to pull down. It would get 4 inches from the bottom and stop, you had to basically slam it down to get it to close all the way.. the location was great but the actual trucks need maintenance badly
JENNIFER NNormally have a good experience but for reasons beyond control of this location this single experience was not acceptable
Christopher FI can't think of anything! The experience was great!!
Denise MSuper nice, very efficient.
KEVIN SBring your paperwork or have your paperwork ready to show from your phone
Kellye PVery friendly and easy to work with. Highly Recommended!
Michael DThe staff was very personable, supportive, professional and efficient. They were a pleasure to work with. My only complaint was it appeared that the truck had not been swept clean. Thank you.
Hank TThe only issue wasn't the fault of the establishment but that of UHAUL corporate: mobile checkin. The experience was terrible. I had to go inside after waiting 8 minutes, as my information (DL, etc) was "being reviewed". I would recommend that you notify customers to expect mobile checkout to take n minutes, making it less preferential to a manual checkin.
Jordan TExcellent service, and helpful.
Harold HNot a thing. Rental process went smoothly, I was escorted to the equipment, hooked up promptly and sent on my way. Upon return, they saw me driving a lot and ran outside to meet me, even though it was a fairly long distance to the back lot where the trailers are kept. I was properly unhooked and checked out via email. These folks at Circle S Hardware are great and I love renting from them. They are my go to when it comes to Uhaul.
Jeaneal RNo suggestions
Charles C