El cliente no dejó un comentario.
Kyle R.
Customer Reviews for Circle C Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Terrible service. Didn't have dolly nor blankets I reserved.
Brian B.Very pleasant and professional experience. The manager at van buren location was very helpful and efficient. Thanks again.
WILLIAM M.Make sure each individual rental site has the need accessories (like moving blankets) to fill the customers needs. Everything about this rental was great.
JAMES M.Terrible experience
Joel P.Staff was very friendly and helpful. Will return to this location
ANGEL M.Great customer service! Thank you we will be back. Super easy pick up and drop off.. thanks!
ANDREA P.Super friendly staff that was quick and efficient. Highly recommend!
A;;EN B.The u-Hual website very hard to cancel a reservation. a long wait to talk to a live customer service rep,
Joe J.The young lady at the counter was very friendly and helpful. Will absolutely rent from this location again
RUSSELL P.The worst customer service I've ever experienced. I reserved a truck at the Sunnymead location. The truck would be available the next day at 9 a.m. in Alessandro. When I arrived at Alessandro to pick up myvihecle, I was informed that they had forgotten to phone me to inform me that the truck would be arriving at 9 p.m. (I need to be out of the house by 8). They provided me a phone number to call, but I was hung upon three times. I made it through on my fourth attempt. The employee explained that the system had shown the vehicle at the Sunnymead location and that she had no idea why I had been sent to Alessandro. When I get at Sunnymead, the older lady gives me a bad attitude and tells me that the reservation was unintentionally canceled. They did, however, charge me. She then directed me to the Van Buren address. When I arrived at the Van Buren location, I was informed that there is no 26' scheduled to arrive until 1630
SERGIO C.Just be there!
LEAL A.I was guaranteed a $50 dollar credit if my reservation didn't meet its criteria and I was sent to another location and my $50 dollar credit was never issued.
JORGE R.Very helpful.
KEVIN M.A+
VINCENT C.Very nice and easy transaction
MARCO Q.Helpful customer service at this location
DAVID C.Sherry was lovely. She was very nice, kind, helpful and courteous. She made the truck rental an easy and delightful experience.
AARON P.They did not have really real any selection but they did, oddly enough, have what I was needing. When I entered I was first in line, the lady at the counter was talking with what appeared to be someone who was "slow" and eventually the line built up 4 people long but she had to keep repeating information to the individual on the phone. We were walk-in customers and ready to spend money - one guy ultimately left very frustrated and a bit vocal to the other customers and went somewhere else, all others were also frustrated with how long this woman spent on the phone repeating herself to this customer. This is VERY bad business practice in my opinion, walk in customers should have priority far and above a phone call. I would think real hard about coming here again, I will first see what other local U-Hauls have. The specific location has oddly short business operational hours.
Phillip M.The equipment rental process with Uhaul was a nightmare. We had numerous issues with reserving equipment for our move from Southern California to Arizona. The biggest issue we came across was being told equipment was available one minute and then being told “it's gone†the next minute. How can you seriously run a business like that? Even when picking up our trailer we were told we were lucky to get it because the piece of equipment had been reserved to two different people and we happened to get there first. Moving is already stressful but having to deal with vital pieces of equipment being unavailable was beyond frustrating. Hire people to drive equipment back to California!!!
FRANK D.It is an easy process. Being registered and having a card on file is a plus. But having to hit the "No Thanks" button If you can find it cause they put it in a different spot every time. Why do that U haul? Make the No Thanks button Large, full opacity, big white letters in a red box, one top right and one bottom right. I buy boxes elsewhere for more because of this trick. No way to improve the lot at Circle C Storage I felt safe and it was clean and well kept.
Jack G.When the operators answer the phone and it's not from any U-Haul can't location they need to know their directions because there are two U-Haul‘s on Van Buren and they need to state that there is two
BRENDA M.I've used SEVERAL U-Haul locations and stores/storefronts. This location was BY FAR the cleanest, friendliest, easiest, and best experience on moving day - which is usually a long and exhausting day. Cheri was so helpful and everything was ready to go when I got there. Great customer service. I would recommend to everyone!
STEPHANIE G.Do not tell me I can pick up my vehicle at 8 and lie to me just to get the sale. I was stranded for 2 hours. I'm very displeased with uhaul
GIONATAN A.The lady that helped me was very nice and friendly. This is my new location that I will start going too from now on
GLENNARD W.Great customer service and super friendly.
Thalia M.The Attend was very nice and courteous I would definitely rent from her again
GLENNARD W.This location owner was super fast and friendly. I'll only go to this location now. Highly recommend.
THALIA M.Improve the app.
Neville A.Cheryl at this site was awesome We came to her after B&B smog in corona was not on site & did not answer call (we had made a reservation online). Went to main UHaul in Corona & Jordan helped us locate this new site. She was able to accommodate & did little things to acknowledge our inconvenience.
RUSSELL B.Everything is great at this company, rental process is easy, in and out and the rental fee is very low
LEVI S.Easy!!!!!
Thomas P.Cheri was great! Helpful directing us to the proper driveway.
Darla O.Other than the oil maintenance light coming on, everything was perfect.
John L.It got the job done and that's all that matters. Only thing I wish could be changed is the availability shown to customers and system when picking up using a mobile no employee process. I understand that may be a corporate thing though. That caused me to struggle and be late during my pickup! Truck I wanted was blocked in, then the incorrect keys in bin.. thanks to regional she fixed it.
Alex R.Service was exceptional
Curtis J.Amazing place to rent from
Patrick H.Everything was Great! Super helpful and friendly.
Cecelia L.Better accuracy on the gas readings leaving and returns
Katarino B.Good service, very nice staff
JACQUELINE B.Amazing service and amazing staff!!
ARLENE M.Great customer service!
Ernest A.I am a happy customer.
Julio cesar O.When i gat there to pick up the track i got a deferente prize That i was given on the phone the day before she did not try to help me i kept telling her she was wrong, i had to call the office that i had talk to and they talk y to o her on the phone, i think is lack of communication.
Antonio G.Everything was great!
Blake B.Due to scheduling conflict, no one was there at the time of my pick up. I also had problems with the online pickup because the site kept freezing up. The person that helped me on the phone was very nice and offered me a $50 credit for my troubles, however, when I returned the truck, the online charges did not reflect my credit.
Daryl W.Everything was awesome the lady that helped me named Julia was very patient and kind and professional.
Julie B.The people of this facility are accommodating and very helpful. I would absolutely recommend them to people and if I ever need anything I would return for sure.
james B.The only thing was, that, there was something wrong with one of the tires or something. It won't turn when backing up and doing a turn, it would go straight and could not direct it. Luckily I only drove it forward.
Jose R.Sherry was a very big help in getting me in the truck and on my way
Joseph B.After the worst customer service at corona U-Haul and spruce st uhaul. Van buren U-Haul was Professional and Courteous
Juan Carlos A.Very nice and professional
Luana D.outstanding office staff. very helpfull and kind
sANDY L.The most friendliest staff I have ever encountered at uhaul. I was little late to drop Of the trailer and a very friendly Gentlemen said it's ok no problem, You got my business for long time. Gracias
Harminder C.The gentleman was very helpful quick and friendly
Melanie C.I honestly don't see any improvements. My experience with the people at this location was Great. They had my truck And I was able to get done what I needed to do. Would definitely recommend and comeback if I needed them again
Michael B.Circle C although it seemed small had their process together and was quick with pick up and review of turn in process!
Chad S.