El cliente no dejó un comentario.LANCE S.
Customer Reviews for Chisago Hardware LLC
(Distribuidor de U-Haul del vecindario)
Chisago City, MN 55013
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 1 p. m.
- 11/6/2021 - 11/14/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service at this locationMICHAEL S.
I had my truck rental to be picked up in Centerville. They texted me 3 hours before pickup that I had to go to a different location 30 miles out of the way, which results in more gas used and more miles tacked on. Very inconvenient. Never going with Uhaul again. If someone rents a truck and it's not back by the time it's suppose to be, charge those people for the next rental as well.MATTHEW M.
Very friendly family owned.PAMELA B.
El cliente no dejó un comentario.DANNY H.
El cliente no dejó un comentario.James F.
El cliente no dejó un comentario.BRIAN A.
El cliente no dejó un comentario.BRADY H.
They were super nice to me and got me on the road nice & quickJAMES M.
Phenomenal, as expected. Precisely the reason I rented from local hardware rather than large corporate outfit. Thanks, Mark!Joshua Y.
El cliente no dejó un comentario.Paula S.
Well organized. It made check-out go very smooth and fast!RICHARD L.
El cliente no dejó un comentario.Dale C.
El cliente no dejó un comentario.EDWARD G.
El cliente no dejó un comentario.Alisa F.
Good overall experience....LAURA L.
El cliente no dejó un comentario.REBECCA F.
El cliente no dejó un comentario.ANTHONY U.
I know in the past I have rented a U Haul trailer and could drop it off at the closest dealership to my final destination with out a charge. I wish you still had that policy. That being said I still will return to you when I need a trailer. Thank YouDANIEL W.
When someone wants to rent a 15 or 17 foot truck - then give them that truck. Don't get them a 26 foot truck which is like driving a semi truck. I'll rent from home depot next time. I also was given several different quotes and had no clue how much this was going to cost. The whole process was horribleNICOLE K.
El cliente no dejó un comentario.KARI A.
El cliente no dejó un comentario.BRADLEY JUDSON V.
Truck was clean, drove well and had a lot of cargo capacity.KEVIN G.
El cliente no dejó un comentario.Danette P.
El cliente no dejó un comentario.SARAH J.
El cliente no dejó un comentario.cheryl B.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.daniel H.
El cliente no dejó un comentario.cheryl B.
The staff were really nice however one of the tires didn't have the greatest tread on the 5x8 trailer.Adam G.
Personnel were friendly and helpful, but, the trailer itself was in very poor condition. Both tires were bald and the bearings were loose on the passenger side tire. I was travelling 6+ hours with this trailer, thank goodness it wasn't snowing! That thing was dangerous. The trailer itself was dirty inside.Elizabeth O.
El cliente no dejó un comentario.david W.
El cliente no dejó un comentario.SANDRA T.
We drove 40 extra miles 1 way to pick up the uhaul because they didn't have it at the location that I booked it at originally. When we got back with the uhaul and opened it up, there was marijuana all over the back of the uhaul. This is an illegal substance and would have been on all of our stuff moving so my husband swept it out. There was a bunch piled up underneath the dolly that was hooked to the truck so he removed it and made sure there wasn't anything left in there so our furniture did not smell like marijuana after sitting in the truck overnight. We called Chisago Lakes Hardware and notified them and he said just to clean it out, that it's almost legal in their state. We drove it through WI and through counties that are more strict. Then looking, there was some in the cab as well in the carpet. When we brought the uhaul back, the guy charged us for removing the dolly and charged us for some of the extra mileage for having to drive 40 min out of the way. And told us that it was our perogative to clean the marijuana out of the truck and that we didn't have to do it so he had to charge us for the dolly even though it wasn't used. Very disappointed in this service. Not only did we have to clean out somebody's rather large illegal mess in the uhaul before we could use it for our furniture and kids things, but then we got charged extra...and the guy seemed to completely blow me off stating it wasn't a big deal, he smokes it and it didn't have to be moved before we used it if we didn't want to.Derek H.
El cliente no dejó un comentario.jedadiah N.
El cliente no dejó un comentario.angie G.
Nothing comes to mind.Matthew M.
Outstanding customer service! Could not be happier with the help I received at Chisago Hardware LLC! Would absolutely recommend this site to anyone in need of a rental! ¡Gracias!Cory L.
El cliente no dejó un comentario.Kaitlyn N.
Frankies is a great group of people to work with!brian T.
El cliente no dejó un comentario.JEFFREY J.
El cliente no dejó un comentario.charles S.
I was charged for gas after I filled it back up to where it wasKORRINE N.
El cliente no dejó un comentario.lnyette E.
The people at Chisago Hardware were great in assisting me in making the reservation and checking in when I picked up the trailer. I had problems doing the online check in ahead of time with the website. The website was not cooperating and I wasn't able to do what it said that I could do ahead of time. I am not technologically illiterate.jame H.
Troy is a great to work with.Steven Y.
El cliente no dejó un comentario.peter K.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.YER T.
Friendly, professional and quick to help me get in, grab my rental and out the door.Darrell R.
El cliente no dejó un comentario.DINA P.
El cliente no dejó un comentario.ROGER H.
East drop off location and very responsive.Tyler G.
El cliente no dejó un comentario.Leroy J.
Always great service!!!connie B.
The owners here were awesome and easy to work with. Mark is a tremendous guy. I would absolutely recommend him to anyone in our area.MITCHELL P.
El cliente no dejó un comentario.LANE D.
Cheerful and efficient team both pick up and return! Effortless check out and check in! Thank you!Katharine M.
Wonderful place and people! Great customer service, kind and so so helpful.Greda N.
Need to maintain the truck better engines not up to my standardsDavid K.
Staff was very helpful and very personable.GARY J.
Better communication between location and customer service rep who answers the uhaul phone number which is not the location number. The uhaul phone service rep should have the same information as the location offersMarie P.
All GoodEDWARD D.
El cliente no dejó un comentario.Jacqueline H.
Solid trailer! It worked well for the time we had it.Mark M.
Quick and curtiouslisa B.
Work the bugs out of the return Rental processBrian B.
El cliente no dejó un comentario.Mende M.
El cliente no dejó un comentario.Rachael H.
El cliente no dejó un comentario.mitch A.
El cliente no dejó un comentario.Thomas R.
El cliente no dejó un comentario.Mike H.
None guy was friendly kind and helpful.Kathryn S.
El cliente no dejó un comentario.Jonathan F.
El cliente no dejó un comentario.Amy H.
El cliente no dejó un comentario.brenda F.
El cliente no dejó un comentario.heather E.
El cliente no dejó un comentario.Kelly M.
El cliente no dejó un comentario.CherLue L.
El cliente no dejó un comentario.Bradford P.
We did mobile drop off when location was closed.Preston D.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.gerald D.
Messy location, But, the employees very welcoming. :-).Jacob C.
El cliente no dejó un comentario.Michelle G.
El cliente no dejó un comentario.Terra O.
El cliente no dejó un comentario.TIM W.
El cliente no dejó un comentario.Elna S.
El cliente no dejó un comentario.Clark F.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Sandra C.
El cliente no dejó un comentario.William U.
El cliente no dejó un comentario.PAUL K.
El cliente no dejó un comentario.melinda H.
El cliente no dejó un comentario.andrew L.
The area for pickup was on the road next to the Fence. Had to block traffic to hitch up. The road is a main road to go to another town. The location was extremely cluttered and had difficulty just walking through the store area to get to the counter and then to walk out to the back to visualize the trailer that was on the grass outside the fence. This is not the location that I chose when ordered.Barbara R.
I was told that uhaul wouldn't pay them to clean the trucks. The truck was gross, full of bugs, and the interior was gross, I had to travel 17 hours in a Fricken pig pen. Not happy at all.john P.
Both sites were great. It was the customer service from uhaul itself that was unacceptable. I understand the pickup had to be moved, that's fine. But to quote me about $120 less than it actually cost is a bit fucked. Then after I dropped it off it said I was 4 days late when I specifically told the agent over the phone that it would be dropped off on 6/28. I will not use uhaul ever again. Get your shit together.Marcus G.
Best customer service of any UHaul I've been to!mike B.
El cliente no dejó un comentario.paul C.