Customer Reviews for Chippewa Auto
(U-Haul Neighborhood Dealer)

103 comentarios

675 E Isabella Rd   Midland, MI 48640
(on M-20 1/3 mile west of Homer road north side of M-20)

(989) 486-2045

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/30/2022 - 12/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(989) 486-2045

675 E Isabella Rd
Midland, MI 48640
(on M-20 1/3 mile west of Homer road north side of M-20)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/30/2022 - 12/31/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Louis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIchael O. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
2.0

Nothing…

Robert G. 
Clasificación:
5.0

I-Haul was very easy to work with and the pick up company was smooth to work with and friendly. The app was easy to use to drop off.

Kristi T. 
Clasificación:
3.0

They charged an additional $19 to my credit card for no reason. I completely filled the fuel tank. I left the vehicle in pristine condition (I only had possession of it for about six (6) hours). I accurately recorded the mileage. There is ZERO reason to fraudulently charge another cost to my credit card. Unacceptable.

Christin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren A. 
Clasificación:
5.0

no issues that need improved on.

John P. 
Clasificación:
5.0

Made it easy for us to drop off!

Linda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL E. 
Clasificación:
5.0

Nothing, Todd was extreme helpful and pleasant to deal with!

RENEE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scot S. 
Clasificación:
3.0

I'm saying No to this because, I would have loved to know that there was NO RAMP. on the rent foot truck we rented. We had an incredibly difficult time getting furniture in and out of the vehicle because there was NO RAMP to help assist items up into the Uhaul. That significantly took away from the normally excellent experience that we have with Uhaul. I would not have even rented the truck if that information had been disclosed. The lack of ramp made the entire experience more difficult than it had to be. I'm disappointed with this experience.

JORGE M. 
Clasificación:
4.0

Interior of cab was muddy due to location, but the service and quality of products received was great. I would go back again in spite of the mud.

Rachelle N. 
Clasificación:
5.0

Extraordinario servicio al cliente

MARY M. 
Clasificación:
5.0

Very professional and kind.

JEFFORY MICHAEL L. 
Clasificación:
5.0

Great customer service at Chippewa Auto.

RALPH B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Make sure ratchets on car dolly are lubricated. Luckily I had a can of lube on hand and fixed the situation. Other than that Chipewa auto was a pleasure to deal with. I will be using them again.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY J. 
Clasificación:
5.0

Very friendly & helpful. Will use again when I need to rent moving or car hauling equipment.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLE MARIE B. 
Clasificación:
5.0

Everything went smooth!

Randy T. 
Clasificación:
3.0

I did on line check out and then the store called and accusing me of stealing the trailer. I brought up my bank account when I was on the phone with him and it showed where they took out $126.14 I said I was not giving him my credit card.

gary S. 
Clasificación:
5.0

Nice guys; very Michigan friendly. They do good fair price auto body work too.

Ralph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

I want to say I really appreciate the 800 staff for changing my location drop off for me. it allowed me to unload at my friends house in stead of her brothers in hasting Thank you / Thank you

Tom D. 
Clasificación:
5.0

Kudos to Chippewa Auto. Great place to rent from. I will use them again. Great bunch.

keneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

One of the best Uhaul rental experiences that I have had. Number 1 in customer service! Love these guys!

Randy T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Dirk C. 
Clasificación:
5.0

not a thing. Chippewa Auto was excellent to work with!

MARK K. 
Clasificación:
5.0

equipment was rusted very bad was worried about it but I made it

Tom D. 
Clasificación:
5.0

No need for improvement! Staff was great, equipment worked well and was available when I needed it!

Jeffrey L. 
Clasificación:
3.0

El cliente no dejó un comentario.

David F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angelyn K. 
Clasificación:
5.0

None. The staff was excellent and helping.

Erik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
4.0

Their sign needed to be a little larger but it a place that does car work. The people were very friendly and helpful as we had missed some personal items in the cab and they found them for us.

Denise L. 
Clasificación:
5.0

Great service

Joseph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
2.0

The person at this location was not knowledgeable on how to use the system to correct the order. This took some 45 minutes to setup the billing and I was still charged more than what was quoted with the confirmation but couldn't wait any longer. The floor in the truck was dirty, there was a small dent in the box part of the truck and the radio was inoperative but we only went over whether the mileage and level of fuel was correct.

ROBERT S. 
Clasificación:
5.0

Very good people to deal with

DENNIS P. 
Clasificación:
4.0

Good drop off for me.

Rocky B. 
Clasificación:
4.0

The people at Chippewa Auto are always friendly. Not always a lot of choices to pick from but excellent service.

karen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM O. 
Clasificación:
5.0

Great location! Super friendly and good customer service

Kaitlin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

blake S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorwood B. 
Clasificación:
3.0

It was nice to be able to drop off the truck after hours since the rain delayed our move.

Teresa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laurie K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

thad L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynne K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheryl N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
4.0

Everything went very smooth! Thanks.

janis J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

thad L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARGIE D. 
Clasificación:
5.0

I have already recommended this location to a friend. Everyone was very helpful, understanding and friendly. I will use this location again when the need arises. Thanks!!!

Trina K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY W. 
Clasificación:
1.0

Never again

THERESA N. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
4.0

Very helpful with getting the trailer hooked up and on my way. When I returned, they again came out to help unhook and complete my rental. I would certainly rent a U-Haul from this site again.

Todd R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MOHAMMED A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

Great people at this location

Cody B. 
Clasificación:
5.0

Everything was great.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE M. 
Clasificación:
4.0

The only thing I would make different is there is no handle on the door to pull down on just a strap which made it very hard to shut.

ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
3.0

Starting with a full tank would help because then the customer would just have to fill it up at the nearest gas station before returning. Instead, I had to guess how many gallons were in the tank and how many I had used.

MALLORY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK W. 
Clasificación:
5.0

Very friendly and efficient

DONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLY M. 
Clasificación:
3.0

The pads I requested were not at the truck pick up location so I had to go to a second spot to get them. The rental site didn't have pads at all but they said they have not been renting trucks very long so maybe they just weren't fully equipped yet. They did not see my pad request in the computer though, so I'm not sure where the confusion arose. I made the reservation by phone with a live representative. Other than this one inconvenience all went smoothly and the truck worked out well. U-haul's link to Moving Help led me to find some very good helpers to unload.

MARY H. 
Clasificación:
4.0

There were not moving blankets available, but was no big deal. I think the tank was less than full when I took it off the lot, because when I filled it at the end of my moving, it filled higher than when I left. Regardless, the gentleman was very nice and extremely helpful. The experience was seamless. I think there was a UHAUL truck of the same size available closer to my house, but the corporate rep told me to use this site. The site was further and thus costed more.

Carly H. 
Clasificación:
3.0

We rented a trailer to get an arcade game home. The trailer we rented from uhaul was mechanically defective. It bounced so much that my wife and kids got sick in the car. When we finally found a place that would look at the trailer it was found that both tires lug nuts were very loose. I would think that is something the renting location should have checked. We rode for 8 hours that way because we were told but a service rep at uhaul that it must be the way the trailer was loaded. It only had one thing in the trailer that weighed about 300lbs, so I guess 300lbs is too heavy for that trailer. We did make it home. The arcade game was damaged during towing due to the excessive bouncing and when we tried to take the trailer back the dropoff location did not exist anymore which led to calling haul for another drop off location. The service rep that I talked to made it seem like it was my fault that the original locations wasn't there anymore and was very snotty to my wife and I. We ended up driving another hour to drop it off. I think next time we need a trailer we will go elsewhere.

Chad Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEATHER P. 
Clasificación:
3.0

As I dropped the trailer off after hours 11/17/2014, it is difficult to rate the business and personnel. A lit sign would have been helpful.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED V. 
No se han enviado comentarios para esta ubicación.

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