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Rebecca Y.
Customer Reviews for Chieftain Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Mr. Cleveland was so helpful and kind. Would recommend him to everyone.
Susan S.Booked for $55 online and was charged $106 & $16
Colby G.The Gentleman that helped me today was just that, a Gentleman! Excellent service. Thank You for everything.
TARA C.Brian was prepared and had me in and out without delay.
Misty S.Excellent!
Kam P.Bryan was super knowledgeable and friendly. A pleasure to work with. Will use this location again.
Chad J.Brian is the friendliest person in Jenks! He's also very knowledgeable about the equipment and helpful. I've used his U-Haul trucks twice now, and the whole experience was fantastic and smooth both times. I highly recommend Chieftain Storage for any moving needs.
David B.Best uhaul I've ever used
Mary N.Truck was a bit old but it was clean and the service was good.
Bryann N.Closed when I arrived
Nicha A.The truck we rented kept REVVING when we BRAKED! The steering wheel was loose. The location was great - the truck was not.
KELI B.Quick, easy .. and customer service was fabulous, thank you!!
John T.Bryan was very helpful and let us know everything that was available to us. would definitely recommend this location for any moving needs. Regards, John
John C.Brian always does a wonderful job taking care of our rental needs.
JEFFERY S.I am old. I have trouble with technology. I have the pictures but couldn't upload them when I dropped it off.
Virginia A.Brian was the best with great customer service!
Ricky W.I believe the front end needs to be aligned on the truck I had
Bain W.Real easy to work with and professional.
Aaron R.The rental fee is higher than expected, so maybe consider lowering the fee for short term rentals. I only rented for less than 6 hours and had to pay nearly $100.00 plus extra for mileage
Sherwood L.Smooth experience. Brian takes good care of things.
Michael P.Someone should be available from this location to take phone calls
GUILLERMO H.This location is an excellent option for renting U-haul equipment. ¡Los recomiendo!
TIM P.Brian was so very helpful and kind.
CAMDEN M.Excellent service. Brian was great.
Michael P.Free gasoline :-)
Glen L.Great customer service. Brian was very helpful.
CHERYL R.Online process is very tedious. No one on premise to help with rental. Very frustrating experience
Chris A.Servers were a bit slow; all good though.
Devin M.The driver and passenger side doors on the truck had to be slammed closed in order for the sensors to think they were closed. I'll never use the U-Haul mobile app again. That was an absolute disaster.
Richard J.Have equipment available (furniture moving items) Have key in lock box as promised Have people available on-site to assist Answer phone calls
Barbara B.Charges added to my bill that were not discussed
Jesse H.Just keep up the good work.
norma V.Brian does an amazing job!
MICHAEL G.Very professional and friendly 😁👍🏻
RANDY P.Friendly and professional!
JAMES L.Extraordinario servicio al cliente
Steve P.Friendly and easy to work with!
Kritsada C.The drop off went very well. The communication was very clear and timely.
Deborah H.Be patient as process might take up to an hour, but overall excellent.
Hunter S.Notify customer if extra items requested are not available (eg moving pads)
Erik M.Quit trying to change pickup location at the last minute! It got very confusing and was NOT the original location's fault
Lisa A.Great service !!!!!!
PAUL R.I've used U-haul several times over the years and this was the fastest, smoothest rental I've ever had. Great location.
Barry E.N/a
stevan J.I dropped off on a holiday, but called the friday ahead since I figured location would be closed - this helped so I recommend calling ahead if you'll be dropping off when it's closed.
Joy F.My experience was great, I will never go back to the place off 169 hy Tulsa Very timely pleasant experience. Will be back
roy D.Thanks for all your help
Robert H.Smooth simple process. Very clean and well maintained. Great customer service. Will use again.
CHERYL R.Great agent.
RAYMOND C.Very nice and helpful
sean G.Brian was very helpful!
jahmila K.