Customer Reviews for Chestnut Mountain Landscape Supply LLC
(U-Haul Neighborhood Dealer)

78 reviews

4944 Old Winder Hwy   Braselton, GA 30517

(706) 824-0065

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 824-0065

4944 Old Winder Hwy
Braselton, GA 30517

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lance R. 
Rating:
2.0

The left turn signal did not work . So instead of replacing the the bulb said it would be noted on my contract which it wasn't.

Jerry B. 
Rating:
5.0

Excellent people and staff. They were so helpful and friendly to my wife and me. I appreciate owner checking in with us the morning of the rental. I highly recommend this place.

Rhon C. 
Rating:
5.0

Customer did not leave a comment.

JOOYONG J. 
Rating:
3.0

Very accommodating took the trailer in after stated hours.

THOMAS T. 
Rating:
5.0

Mr. Cooper was very pleasant and helpful with the pickup process. No complaints.

Cotina W. 
Rating:
5.0

Great experience!

ANTHONY P. 
Rating:
5.0

Excellent!

Justin P. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Tawnya T. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

SANG KYUNG H. 
Rating:
5.0

Absolutely helpful gentleman there. Easy to get in and out of. All around an easy drop off.

Jesse D. 
Rating:
5.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

This location needs more furniture moving blankets, but Scott was very helpful and accommodating.

Marcia S. 
Rating:
5.0

Scott was quick, friendly and spoke very professionally. This will definitely be my new place for renting equipment.

NICOLAE N. 
Rating:
3.0

Customer did not leave a comment.

Tim P. 
Rating:
4.0

Was very muddy but owner / operator was extremely friendly and helpful.

Austin F. 
Rating:
5.0

Very friendly guy, truck was clean and ready on time and he carefully explained everything. In total he did a great job.

THOMAS W. 
Rating:
3.0

Nothing at this time

Charles C. 
Rating:
5.0

The gentle was very nice and helpful. No delays at all

Jameelah C. 
Rating:
5.0

This one was amazing I used to go to the one on 78 but this was way better! Please thank the owner

TIMOTHY S. 
Rating:
3.0

Not a lot of units to pick from

TIMOTHY P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT H. 
Rating:
5.0

I was overcharged by Uhaul. When I reserved the truck over the phone the agent applied a discount. The invoice does not reflect that. My experience with the location has been great, but uhaul so far has not been great. In fact so far it has been misleading. I am looking forward to uhaul making it right.

LEWIS K. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Scott was great.. U-Haul needs more of him..

BERNIE J. 
Rating:
4.0

Great people at great place!

Romyr D. 
Rating:
5.0

Customer did not leave a comment.

Jimmy J. 
Rating:
4.0

Customer did not leave a comment.

Holly M. 
Rating:
5.0

Customer did not leave a comment.

BRUCE C. 
Rating:
5.0

Scott was super helpful and accommodating and got us out quickly.

REX P. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

POK P. 
Rating:
4.0

Again, keep drop off locations current.

Curtis W. 
Rating:
4.0

Customer did not leave a comment.

KENNETH L. 
Rating:
5.0

No problems. Great people.

GREGORY J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Great location and customer service was amazing!!

Lance R. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Couldn't see my estimated charges posted when I opened link. Perhaps I'll see a finalized bill tmrw.? Thanks, Good experience

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

DARARON K. 
Rating:
3.0

Gentlemen was very nice, but he gave me wrong trailer and driver side turn signal and brake light didn't work. Back sliding door broke when returning. Charged for the wrong trailer and the correct trailerðŸ˜-😭. Charged twice. Called customer service and waited 3 times for over 20 minutes. Would be nice for someone to call me to correct. Sean Hunter (770) 854-5284

Sean H. 
Rating:
3.0

We arrived by 5 but they were already closed.

Carey R. 
Rating:
5.0

Customer did not leave a comment.

RAUL A. 
Rating:
4.0

U-Haul needs to ensure all the products ordered are available. The two (2) dozen furniture pads I ordered were not provided due to inventory issues. Also, U-Haul needs to greatly improve its customer service by keeping the original booking location. Making me go to this location was a (60+) mile round trip and very inconvenient!!!

John K. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

JASON D. 
Rating:
5.0

Customer did not leave a comment.

Anthony K. 
Rating:
5.0

Very friendly, courteous service. Location close to our home.

STEPHEN H. 
Rating:
5.0

I rent Auto Transports 10-12 weekends a year for club racing. Many others do as well. An opportunity that I see is a loyalty program for those of us who regularly use Uhaul.

Erik C. 
Rating:
5.0

Customer did not leave a comment.

Erik B. 
Rating:
5.0

Only thing that was slightly annoying is that I received 3 emails with nothing but a copy of the contract, that seems excessive when 1 email would do.

Harald M. 
Rating:
4.0

Customer did not leave a comment.

Elaina G. 
Rating:
5.0

Customer did not leave a comment.

Kaitlin M. 
Rating:
5.0

The owner of the business was very helpful and friendly. He made the process very easy.

Cariel L. 
Rating:
3.0

I was really frustrated that they called and changed my location from Oakwood to Flowery Branch during the week, and then called 30 MINUTES before I went to pick up and said I'd have to go to Braselton instead. They also didn't have the equipment that I had requested, and while it was refunded the whole situation was really frustrating and I may not use U-Haul in the future because it seems very unreliable.

Jessie M. 
Rating:
5.0

Highly recommended

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Gregory N. 
Rating:
5.0

Excellent and professional!

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Nothing, fantastic customer service

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

I tried to book and locate a unit on the Uhaul 800 number at 10 an EST ON Friday and never got an agent after 17 min on hold. Had to search on my own. For a company the size of Uhaul I would expect better service to find the rental I needed. I will look for other options next time.

brian B. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
1.0

The address is not easy to find and incorrectly listed on Apple Maps. It is not a location. It is a dirt road with a truck parked there. They asked me if I could bring it back to the location even though that was not my plan. The van was beat up, but it was clean enough.

Kristopher H. 
Rating:
5.0

Customer did not leave a comment.

Luis O. 
Rating:
5.0

Easy pick up/ easy drop off. Helpful. I will definitely return for any uhaul needs, or landscaping needs.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

Zachery B. 
Rating:
5.0

Great location and an easy process

Michael C. 
Rating:
5.0

Great service. Will definitely use again.

Paul D. 
Rating:
5.0

very very friendly .... we appreciated the last minute rental.

CHERYL W. 
Rating:
5.0

Everything was very easy. The on line process Is efficient and user friendly.

Joseph J. 
Rating:
1.0

Had confirmed reservations for a 17' truck to be available in Athens, GA. When I arrived for the pick-up was told no17' trucks. My reservations is for a 20' truck available at a location 30/35 miles away. Lost morning and missed hook-up with loading help. Was told mix-up due to Individual at some distant call center ???, No remedy due to heavy demand. Rod

Rod C. 
Rating:
5.0

Very helpful and friendly staff

Donna P. 
Rating:
5.0

Did not like the online check in process. It took too long.

Lonnie B. 
No reviews have been submitted for this location.

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