Customer Reviews for Cheryl Bonin Real Estate & Storage
(Distribuidor de U-Haul del vecindario)

349 comentarios

1050 Broadway Ste 18   Chesterton, IN 46304

(219) 728-4777

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(219) 728-4777

1050 Broadway Ste 18
Chesterton, IN 46304

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY L. 
Clasificación:
5.0

Pleasant transaction

Roberta P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurence C. 
Clasificación:
5.0

everything went smooth and easy

Ron E. 
Clasificación:
3.0

THE INSIDE OF THE CAB WAS DIRTY. ANIMAL HAIR ALL OVER THE SEATS AND STUCK TO THE FLOOR.

Dan B. 
Clasificación:
3.0

I didn't recieve the dolly or furniture pads I paid for and was still charged for them. I wouldn't recommend U-Haul period at this point.

Robert R. 
Clasificación:
5.0

Keep doing what you're doing! You made it so easy! ¡Gracias!

alex R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

david T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CLINTON W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer A. 
Clasificación:
5.0

The young woman who checked me in was great! Super helpful and nice.

Andrew B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

Everything was perfect, they went above and beyond!! GREAT EXPERIENCE! THANK YOU!

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
2.0

My one-way rental was a complete disaster. I had a reservation for a 15' truck, but the day of my move they only had a 10 footer available (thank goodness too otherwise I would have been screwed). They also did not have the furniture blankets I requested. Their response to most of my dissatisfaction was, "well, this is a busy moving weekend." I know - that's why I made a RESERVATION a month ago. As compensation, they offered me a discount that does not exist (which I found out at the drop-off location). They also originally booked me at a drop-off location that was already full. I will give them 2 stars because they eventually fulfilled the U-HAUL reservation guarantee and refunded me some money (and I have also had some time to cool down). However, I would not recommend this facility for one-way moves. In-town moves might be better since it seems they own a handful of their trucks, but I don't know.

Kevin C. 
Clasificación:
5.0

Fast service and friendly staff.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

turk J. 
Clasificación:
5.0

The app didn't work. I was checking in after hours and the app would not recognize my location and would not let me move forward without sharing my location. Thankfully the owner happened to be in the office. Need to fix that or disable the feature. I am able to confirm I am at the correct return location without GPS assistance. Other than that, whole experience was excellent.

John H. 
Clasificación:
5.0

The location was very accommodating and answered all my questions.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

matt J. 
Clasificación:
4.0

Didn't like having to pay $20 extra for after hours return. I returned a vehicle in 12 hours.

John S. 
Clasificación:
1.0

The truck was not ready when we got there. Had to wait 2 hours. I have called to complain twice and they keep saying they will call back to give me a credit and I never hear back from them. Terrible customer service

Daniel K. 
Clasificación:
4.0

I was stuck with a giant snake logo on the side .. I fucking hate snakes

RILEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
4.0

I had a few things not go very well, but, this was my first experience with renting a truck to use for my company, so I can't really say that it was the fault of the renter... the next time I have to rent one, I will still go back to this renter, but I will be more aware of things I needed to know but didn't. It seems like they could have used an extra employee. one person was taking care of everything so contacting them on the phone was impossible. fortunately I'm only about a mile away.

sandy M. 
Clasificación:
5.0

Great Job!

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stella C. 
Clasificación:
5.0

Nada

Danny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK C. 
Clasificación:
5.0

The ladies at Cheryl Bonin Real Estate & Storage were super! They were very pleasant to work with and helped me out when I ended up having some issues with my helpers. The truck was really clean. My only issue with the truck was that the roll down door in the back and ramp were hard to use. They could probably use some lubricant or maintenance. The ramp was especially hard to put back in. It kept getting stuck a few inches from going all the way in and even my strong, experienced helpers had trouble with it. You couldn't close the door until it was all the way in. When I need to move my possessions again, I'll use the same place, but know to check the door and ramp first.

traci G. 
Clasificación:
3.0

It would be nice to get a receipt of charges, a breakdown of charges, especially before being asked to provide a survey.

Roy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ramond T. 
Clasificación:
4.0

Make the MOBILE RENTAL not so tedious and redundant. It wasted alot of my MOVING TIME doing it. Plus I GASSED up the TRUCK and took numerous photos showing this. BUT WAS STILL CHARGED FOR GAS. As I gassed the TRUCK I checked the gauge which NEVER MOVED til after $11 dollars of gas was pumped?? WTH is with that? $31.13 was what I SPENT for GAS. I was VHARGED for the gas on my GINAL CONTRACT. I will contact CORPORATE at UHAUL to be reimbursed. This was suppose to be an EASY LOCAL furniture move. It costed way too much. NEVER AGAIN

Christine A J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paige W. 
Clasificación:
5.0

Nice an polit came all the way from valparaiso an would come back

greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK P. 
Clasificación:
5.0

Woman that took care of me was very helpful and courteous . Would definitely use this facility again

John M. 
Clasificación:
4.0

Easy drop off. Took me a little bit to find the drop-off box, but nice big parking area.

Nathanael P. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
4.0

This place was good. The place I was sent prior, no one showed up. Cost me an extra 1 1/2 hours where time was of the essence. VERY DISAPPOINTED.

David J. 
Clasificación:
5.0

the rachets for the wheel tie downs were hard to use - otherwise, things were great.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Camille B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sergio G. 
Clasificación:
4.0

I was charged for the insurance and I clearly said I did not want it, Christy was busy trying to help someone else while helping me out I would like a refund for that charge

Patricia L. 
Clasificación:
5.0

Great service and truck was ready to go.

Jason F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY V. 
Clasificación:
5.0

Mrs. Bonin uhaul service was great as fast as uhaul goes I'm not very pleased at all. My pod was supposed to be in Flordia on March 13th and as of today I still don't have it and keep getting the run around and don't know where it is or when it will be here

Annie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

janell H. 
Clasificación:
5.0

The staff was super friendly and very helpful making sure I had what I need to make my trip safely.

NICHOLAS STEVEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
1.0

Trailer was covered in snow including running lights and hitch hardware. Right side running lights were completely out, although rear turn signals and brake lights did work. Owner tried to argue with me and insisted the problem was my truck, even though the running lights on my truck were all working. 6x12 utility trailer only has a 57" wide ramp opening .. which isn't very useful when I was trying to move a lawn mower with a 61" deck. A 6 foot wide trailer should have a 72 inch ramp .. or something close to that. Waste of time and money.

Elmore M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL P. 
Clasificación:
5.0

Very friendly service. Thank you.

Florian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria M. 
Clasificación:
5.0

Your staff is wonderful!!!

Nick S. 
Clasificación:
3.0

I did not agree to the amount you charged me and yet nothing was done about it. The miles that added on the odometer did not match the actual miles driven. Overcharged.

Nicole C. 
Clasificación:
5.0

Amazing customer service from Chesterton Indiana and Mesa Arizona Will continue to use them Happy new year

Bobbie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH K. 
Clasificación:
5.0

Melissa was AWESOME. Very kind and professional.

TYREN L. 
Clasificación:
5.0

Large lot for easy hook up and drop off. Good location.

Walter S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
4.0

Truck is getting old with high mileage. Negative to overall experience.

mark T. 
Clasificación:
5.0

Cheryl was very pleasant and knowledgeable. Next time I need to rent any uhaul equipment I will go to Cheryl.

pamela D. 
Clasificación:
5.0

Everything went perfect - no improvement needed.

daniel M. 
Clasificación:
3.0

Staff was too busy to check me in, she said she'd get it later. Later I get an email saying I got charged for an extra day when I didn't have it an extra day. With both transactions Uhaul got over $3,000.00 from me but I guess they needed just a little more of my money This is wrong uhaul... you made almost $5000 off me in less than two years but I guess my next move will be with one of your competitors.

Cindy H. 
Clasificación:
5.0

-nothing every thing was great

Steve F. 
Clasificación:
5.0

Super easy dropoff. Very courteous.

John G. 
Clasificación:
1.0

Nothing.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
1.0

No one was wearing a mask that was representing U-Haul. Whether you believe in Covid-19 and the guidelines put in place, it is mandatory and shows a disrespect to the customers of U-Haul. I hope this is not a statement of U-Hauls policy toward customer safety and service. I will not rent a truck from that location again.

Adam D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erika B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew P. 
Clasificación:
5.0

The location was satisfactory

Jeff H. 
Clasificación:
5.0

Should allow for a refund of unused furniture blankets. Especially if completely unopened.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon A. 
No se han enviado comentarios para esta ubicación.

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