Customer Reviews for Checker Sales
(U-Haul Neighborhood Dealer)

1,116 reviews

525 S Grove St   Hendersonville, NC 28792

(828) 697-0697

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 697-0697

525 S Grove St
Hendersonville, NC 28792

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

nothing, very friendly and great to work with, getting ready to rent again.

Robert Canty 
Rating:
5.0

Customer did not leave a comment.

Edward Davis 
Rating:
3.0

Customer did not leave a comment.

Miranda Naum 
Rating:
5.0

I have other locations closer but the gentleman that runs this location has outstanding customer service and truely cares about people. I have used him at least 4 times to move my daughters(college) and will only use this location.

Frank D'Angelo 
Rating:
5.0

The right tire was soft, had 15 pounds when I checked. Filled to 65 and two days later down to 50. So it has a slow leak. Advised drop off location

Terry Cagwin 
Rating:
4.0

Customer did not leave a comment.

dianne weber 
Rating:
5.0

Nick was great.

Lisa Kovelman 
Rating:
5.0

Customer did not leave a comment.

Marian Congdon 
Rating:
5.0

Customer did not leave a comment.

janet adams 
Rating:
5.0

Customer did not leave a comment.

Theodore Beckmann 
Rating:
5.0

Customer did not leave a comment.

Randy Trott 
Rating:
5.0

Customer did not leave a comment.

jaime sinclair 
Rating:
5.0

Although there are many locations near me I always go to Checker Sales first. The customer service is 2nd to none.

Frank D'Angelo 
Rating:
5.0

The check-in and return experience was great--the person who helped me was extremely friendly and professional...

Andrea Hurt 
Rating:
5.0

Customer did not leave a comment.

JERIBETH STEVENS 
Rating:
5.0

Great service

bradley bailey 
Rating:
5.0

The tension on the pull-down door could be balanced better. It is very hard to pull down.

tom haynes 
Rating:
5.0

Nick was incredibly helpful, professional and friendly. If I ever have a similar need again in this area, I will definitely come back to this location.

Matthew Blaisdell 
Rating:
3.0

Personnel was friendly & helpful.

Ronald Brady 
Rating:
5.0

Customer did not leave a comment.

Vicki Fredrick 
Rating:
5.0

Customer did not leave a comment.

Peggy LaPorta 
Rating:
5.0

Customer did not leave a comment.

David Weill 
Rating:
5.0

Customer did not leave a comment.

JASON MONTOYA 
Rating:
5.0

Customer did not leave a comment.

Katheryn Hill 
Rating:
5.0

Customer did not leave a comment.

Kenneth Cagle 
Rating:
5.0

Customer did not leave a comment.

Joseph Edwards 
Rating:
5.0

Excellent experience

keith maxwell 
Rating:
5.0

Nick was great to work with

Robert Virgo 
Rating:
5.0

Customer did not leave a comment.

Kent Smith 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
4.0

Nick made things very easy - was very pleasant to work with. Don't really like that the final cost is more than advertised due to additional fees, etc.

linda dolan 
Rating:
5.0

Great stuff and good equipment

LILIAN POPESCU 
Rating:
5.0

Great rental and service

Ayman Kaddouri 
Rating:
5.0

Customer did not leave a comment.

Stephen Forrest 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
5.0

They were great.. easy to work with

Myrna Schneider 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER FOSTER 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
5.0

Customer did not leave a comment.

Mark Gutierrez 
Rating:
5.0

The gentleman that helped me was extremely helpful! More than accommodating....thank you!!!

martin Wood 
Rating:
5.0

Customer did not leave a comment.

Kathryn McIntosh 
Rating:
5.0

Both vehicle and personnel were excellent. I have used this location's service several times and have always been completely satisfied.

William Burchill 
Rating:
5.0

Very smooth and quick transaction following my online check-in. Friendly owner.

Laura Dixon 
Rating:
5.0

Customer did not leave a comment.

Tammi Desopo 
Rating:
4.0

A simple process as long as you have a valid license. The place was close by and I didn’t need all the space the 20 footer provided. Easy and affordable.

Desean Jackson 
Rating:
5.0

Customer did not leave a comment.

Robert Germann 
Rating:
5.0

Customer did not leave a comment.

Matthew Collins 
Rating:
5.0

Customer did not leave a comment.

Wayne Mangum 
Rating:
5.0

Customer did not leave a comment.

Stephen Angell 
Rating:
5.0

Everything went very smooth and quickly picking up the equipment and bringing it back ..

David Brown 
Rating:
5.0

Customer did not leave a comment.

Candy Cook 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
5.0

Customer did not leave a comment.

Joanne Nall 
Rating:
5.0

Staff was kind and accommodating. Would recommend without hesitation.

Eugenia Larsen 
Rating:
5.0

Although this location is excellent and provides great service, I was severely disappointed by the customer service I received (or lack there of) from U Haul's 800-number/national operation. I was picking up the truck during after hours. I had some issues with getting the key to the truck. I followed the instructions on the app. When I asked for help through the app, I got a repetition of the instructions I already had, and if that didn't work, to go inside the location and ask for help. The location was closed - that is why I selected to use your after hours pickup service in the first place! I felt stranded and alone. Eventually I just had to contact the owner of the location and bother him during his private time.

Daniel Tuchman 
Rating:
5.0

Customer did not leave a comment.

Louis Lovelace 
Rating:
5.0

Customer did not leave a comment.

Chris Spiegel 
Rating:
5.0

Customer did not leave a comment.

BRADLEY BARONDEAU 
Rating:
5.0

I did not get the man's name who was working the location He was friendly, efficient and informative. Did a great job.

john burke 
Rating:
5.0

Nick was a fantastic person to work with

Robert Steffen 
Rating:
5.0

The person we rented from went above and beyond for us. He was so kind and caring and walked us through everything, bless him

Georgia Long 
Rating:
5.0

Customer did not leave a comment.

William Bailey 
Rating:
4.0

Customer did not leave a comment.

Paul McEntire 
Rating:
4.0

Location was convenient and the rental process was efficient.

George Erck 
Rating:
5.0

Excellent customer service. Excellent trailer

Barry Welge 
Rating:
5.0

Customer did not leave a comment.

JOHN MASCIARELLI 
Rating:
5.0

Customer did not leave a comment.

sandeep singh 
Rating:
5.0

Customer did not leave a comment.

James Harrison 
Rating:
5.0

Customer did not leave a comment.

Kristi Lawton 
Rating:
5.0

Customer did not leave a comment.

greg price 
Rating:
5.0

Customer did not leave a comment.

Indrek Saar 
Rating:
5.0

Nick was awesome. Truck was clean, ready to go! Checker sales is my go to dealer.

abby clamp 
Rating:
5.0

Nick was very helpful and accommodating.

franklin Weiland 
Rating:
5.0

Customer did not leave a comment.

jamal hussey 
Rating:
5.0

This location was awesome and super friendly. Would definitely use them again!!

Rickie Elliott 
Rating:
5.0

Customer did not leave a comment.

calvin erickson 
Rating:
5.0

Excellent service as always at Checker Sales in Hendersonville, NC.

Frank D'Angelo 
Rating:
5.0

Customer did not leave a comment.

Michelle Fann 
Rating:
5.0

Customer did not leave a comment.

Paul Corby 
Rating:
3.0

Customer did not leave a comment.

george kiefer 
Rating:
5.0

Customer did not leave a comment.

Kristen Bernero 
Rating:
5.0

Helpful guy

Lewis Magrish 
Rating:
5.0

The man at this location top notch, he is quick, efficient and knows his business. Best experience I have ever had with uhaul

Michael Ford 
Rating:
1.0

I was forced to go to this location because I was told only 45 minutes before my 8:30 am Saturday pick up that the truck I reserved in the Asheville location was not available and that my only alternative was to get a truck in Hendersonville. Since they had me over a barrel, I had no choice even if this location was an additional 40 miles of distance going back and forth. The truck I was given was an old truck that had a persistant problem resulting in a loud chiming noise when I drove the truck. The only way to stop it was to turn off the engine and restart the truck. When I told Nick, the proprietor, he said he was aware of the problem and told me that UHaul claimed it had been fixed. It was not. Nick was very nice and worked with me to give me some mileage credit, but the fact is that UHaul should never have allowed this truck to be in service. In fact, it was taken out of service when I returned it. Although it wasn’t Nick’s fault, I think that the whole thing was a bait and switch and that being given this crappy, problematic truck so far from the location that I reserved a truck at was a travesty. I would never use UHaul again based on this experience and would caution you to be leery of what may happen to you under similar circumstances. They clearly don’t care about customer service, the safe operation of their vehicles or keeping customers for repeat business.

Raymond Granaada 
Rating:
5.0

Customer did not leave a comment.

Dennis Reed 
Rating:
5.0

The staff was very friendly and professional.

Alvin Tyson 
Rating:
5.0

Always great service 🙏

sandeep singh 
Rating:
4.0

Vacuum/wipe down the seating area. Lose the air freshener. Other than that all good.

Laura Grunert 
Rating:
4.0

We rented a pickup from Checker Sales in Hendersonville NC from Nick. The truck was ready when we arrived and Nick was very friendly and efficient getting the paperwork completed, The truck was very clean and well maintained and worked well for our purpose. Returning the truck was very easy as again Nick was very efficient and friendly. I highly recommend Checker Sales.

Nancy McKinley 
Rating:
5.0

Customer did not leave a comment.

Matthew McInerny 
Rating:
4.0

It’s just hard getting out of there! But the guy that checked us out & helped us was great! He was very very nice!!!

alyssa greene 
Rating:
5.0

Customer did not leave a comment.

KELLY CURTIS 
Rating:
5.0

Customer did not leave a comment.

Dana Ashworth 
Rating:
5.0

Customer did not leave a comment.

Milton Concannon 
Rating:
5.0

Nick was great in getting me checked in. Fast and friendly

Micheal Pougnet 
Rating:
5.0

Customer did not leave a comment.

Gregg Marrazzo 
Rating:
5.0

The gentleman was very helpful. My backing skills, with the trailer, was a comedy to watch, I am sure., but the was no laughing, on the outside at least. Only great assistance.

Rhonda Kridner 
Rating:
5.0

Customer did not leave a comment.

Shiela Smith 
Rating:
4.0

Customer did not leave a comment.

Gregg Marrazzo 
No reviews have been submitted for this location.

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