We showed up to drop off the trailer. The location is listed as 24/7 drop off. The instructions said to leave the trailer in the parking lot. There was no parking lot. And the entrance was locked and had chains across the front entrance. There were no employees.
STEVE C
Customer Reviews for Charlie Daniels Racing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The location to drop off was the end of a driveway and it was not clear where to park the truck or how to begin the drop off process.
Ashley DBest uhaul experience ever! Knowledgeable courteous staff New, clean, well maintained equipment Fast check out and check in Highly recommend
BRUCEALLAN RKimberly at Daniels Performance Group (U- Haul) was very professional and helpful at answering any of my questions or concerns.
Terry FTruck was only 1/8 full. Personnel who rent truck weren't there when it was time to pick up and had to call to get them there to pick up. VERY, VERY, VERY, DISSATIFIED. WILL NEVER RENT THERE AGAIN.
Leon VMy only comment would be that I didn't need the truck, which was the only one available within a reasonable driving distance, that I had to pick up on Friday and did not need until Sunday, but pay for Friday and Saturday as well. You should come up with a system where you can pick up a key from a lock box or something like that after hours
Mark LI was running late to drop off the truck. Late by 45 minutes. I get charged an extra $60. Uhaul needs to refund the $60 as I was rushed to pick up the truck and it was not in good condition.
Sherin JSmall u-haul location but very friendly and helpful
Charles KAgain, the app isn't the greatest.
David TVery friendly and helpful location.
Bryan JVery friendly and inviting!
Ben JExplain where to return the vehicle after hours upon check-in.
ANTONIOTYRONE AJohnna provided excellent customer service. The rental process was quick and seamless.
SANDRA LGreat customer service as always!
ROBBIE WGreat service!
MARKALLEN RExcellent customer service!
MICHAELCHRISTOPH IThe Young lasy that helped me was nice helpful but defenitely over worked. She was by herself inside and outside she really needs a bonus for that day!
Yolanda RGreat staff, convenient location and the truck was like new. Highly recommend.
BRUCEWAYNE DGreat location very helpful, great customer service.
Ken JGreat Service!
Shawnee M