Lower your rates gas is almost $5.00a gallon and uhaul charges .99 cent a mile that a little steep
Chuck S.
Customer Reviews for Chappys
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I dont understand why we don't get a refund if we don't use all the miles plus we returned the truck early
Katelyn W.Only comment was cab of the seemed to be pretty high up making getting into and out of the truck difficult. If there was a step there it would make a big difference, as someone who has knee problems this is something that i noticed. Truck performed as expected .
Jeffrey V.Publicidad
Matthew H.There were no dollies even though i paid for them and no funiture pads. I had to drive an extra 22.2 miles out of my way ONE WAY to get my truck
Heather C.When a customer asks for a specific location it's up to you to make sure the equipment is at that location, even if you need to bring it there from another location. In my case the truck and trailer should have been brought to Bridgeport from Chappys, not make me go out of my way to get it. I asked for Wilsons Furniture because it was on my way to the location I was headed to. Mingo Junction was 40 miles out of my way. I'm not from Ohio so I have no friends there. I asked for my equipment to be at the Bridgeport location, Wilsons Furniture but had to drive out of my way to Mingo Junction. I checked no for equipment because I didn't realize it till I left Chappys that the brake lights and turn signals didn't work on the trailer. The lights lit up but brake and turn signals didn't work. I checked the plug, the contacts were a little dirty, so I cleaned them but that didn't help
Joseph T.Great customer service, friendly staff. I will be back in the near future.
David C.Friendly staff and was an easy in and out for the pickup. Great Job!
TREY W.No issue with the location of this UHaul branch. But i signed up for a truck in Martins Ferry and it automatically changed to this place and the extra mileage was quite costly.
Christian G.Everything was great.
Doug K.They were very helpful as this was our first time renting a uhaul. Would definitely recommend,
Jodi M.Only drove 4 miles put 5 GALLONS OF GAS IN and im being charged for 2 gallons of gas... no possible way. Wont use again or recomend.
Emily C.Make the pick up process easier
Amanda M.Friendly and fast service. Assisted with hooking up trailer. A+
JAMES R.Albert was great!! Helped me hook it up and unhook at return. Very friendly and helpful on all my questions!!!!
LACY MARIE T.Over charged ran all over and got the wrong size not happy may not ever use again
LESLIE S.Very very good experience, very helpful
STEVEN M.People are very nice & accommodating. I'd recommend other to this UHaul.
Thaivy H.Very friendly. Thank you for all of the help.
Melissa G.