They were helpful and just happened to be nearly next door to our storage facility
Comentarios de los clientes para Chapman Storage LLC
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Testimonios de clientes recientes de Chapman Storage LLC
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The folks at the Chapman were great to deal with. Answering all my questions and just plain nice. Thanks
Remove snow off truck when there is a reservation
The Uhaul rep that is there is extremely helpful and nice. I cannot say the same for the self check was a pain in the butt. Says you aren't at the correct location and that was extremely inconvenient.
Notified of change of pickup location one day prior. Had made reservation a month ahead.
Cruise control would be great.
Gentleman who runs dealership has always been friendly and helpful.
Dropped off on Sunday and did the online return. Worked good. Thanks!
It would be nice if there was an after hours drop off in Trinidad, CO.
not a thing. Everything was handled promptly and efficiently. I am very satisfied.
So helpful and friendly
I called in advance to return my equipment and followed all instructions when I did return it, using the key drop off. Was charged two full days extra because nobody was there and never received any return call when one was requested. Won't do business with this location again.
Personnel here were very friendly and helpful and quickly had my rental unit disconnected, checked out and I was soon on my way.
Better sign to point to office.
Nothing to improve! Five star, staff is second to none. Even became friends
Give me back my $100 deposit I got screwed out of.
The experience was good. The service provider was nice and knowledge about the products. I recommend this Uhaul and will use them again.
Owner was professional and courteous and the check-in was thorough and complete. We ran in to some website issues but, with help from telephone support, the issues were resolved in a timely manner. Great experience.
There were all kinds of things tore up in can of truck did not quote correct price
Everything went great, from pickup to drop off.
the car hauler worked as advertized
The 6x12's Great problem less in it's braking system.. the constant lunging that the springs produced have damaged my car or drive. Towing, by comparison, the 5x8 was a breeze in comparison.
Dan Rubio is great. Above and beyond customer service. He always picked up the phone. Met me at a moment's notice. All that aside, I didn't Appreciate UHUAL charging me for two days over my rental when it was actually just one. Dan tried to talk to his manager about it, but they we're not having it. It was still nice of Dan to ask.
Your customer service is wonderful and I appreciate you working with me
The manager explained to me how to do my self check in and they were actually closed
Excellent all-around experience.
Clean the vehicle & make sure to fill the fuel tank
great service!
I was quoted $228 for a 20 foot truck I used a 15 foot truck and got charged more. It should have been less You could provide the service promised
They were very helpful and understanding about changes. 5 stars
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