everything went well
John R.
Customer Reviews for Channahon General Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Always rent from them, excellent service!!
Edward H.Checking in and out was easy. Both people at the desk were polite and helpful!
Chris E.Only bad thing was primary location to pick up was scheduled for Naperville, locally. But had to drive out of my way to channahon, approx 40 minutes away.
Judith J.Was a 24/7 process did not meet any staff
IAN A.Great service
Bob E.Great service
JACK K.I choose a different location for pick up, was never told it was ar a another location, til I stood in line at the place I thought it was supposed to be at, fine print of pick up, should be right out in front.
John B.Signage for where to park after hours.
Tom W.Everything was perfect. Friendly staff and equipment functioned as intended.
BRANDON P.Dennis and John were great to work with as usual. Easy, quick service!
EDWARD H.Whenever I need a truck, I will definitely use Channahon Rentsl
MARGARET D.Easy to pick Up and great customer service!
JEFFERY S.Stop charging extra fees such an insurance when it was already declined
WILLIAM M.Channahon rental guys were great!
BARRY L.Super easy check-in and check out Friendly staff
TIMOTHY P.Friendly, helpful staff
GARY S.I will definitely rent from here again
Anthony K.Happy customer. Thanks!
PATRICK D.Need to figure hourly rates for equipment like tow dollies and trailers
RUSSELL E.Trailer right side brake and turn signal light not working
EDWARD M.I had to back the truck on to the grass to get it our because a trailer was blocking my exit.
Deborah S.We did the online truck pick up, it was very fast and easy. The same for the truck return, quick and easy. I don't think there is anything that needs to be changed. For being a first time Uhaul customer I couldn't ask for anything better!
Robbie R.Employees are awesome an always helpful.
WAYNE B.I really had no place to park when I returned the truck Facility was closed and another truck was parked in the spot where I picked my truck up from Other than that great experience
KYLE G.I want talk to someone. This was by far the worst experience I've ever had. Very dissatisfied and disappointed.
DAVID M.I've rented from CGR before. Always a great experience.
DANIEL O.The process was real easy to pick up and drop off .
ROBERT B.Good customer service. No hassle, ready service. Minimal time spent for paperwork. Easy return. Good experience!
JOSE G.This location had my rental vehicle ready at my appointment time . They made renting the u-haul a breeze . Very knowledgeable and pleasant to deal with . They also had covid and social distancing requirements in plain sight . 5 stars for this place
Gary H.Took me a hour & 20 minutes at pick up time to get the after hours online process done... was on hold for 45 minutes with Uhaul trying to get help to get it completed & when I got in the truck the appliance dolly wasn't in the truck either! Also, cost me 45 minutes of movers pay waiting for me to get there with the truck!
DEBORAH M.I think it is pretty sad that a person renting the vehicle can't fill the tank and turn it in with full tank of gas.
Richard S.