Customer Reviews for Champion Storage
(U-Haul Neighborhood Dealer)

550 reviews

72 Goldenhills Dr   Mountain City, GA 30562
(Off Dotson St)

(706) 746-5851

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(706) 746-5851

72 Goldenhills Dr
Mountain City, GA 30562
(Off Dotson St)

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gary Smith 
Rating:
5.0

Customer did not leave a comment.

Michael Todd 
Rating:
5.0

This review is to correct a prior review I submitted, which unfortunately was (accidentally) directed toward Champion Storage. When this was brought to my attention, I wanted to change it right away. I have always had a great relationship and experience with Champion Storage and David has ALWAYS been very helpful, above and beyond. I will always do business with Champion Storage. My poor review from prior was intended for the drop-off location in Murphy NC (Sneed’s Garage) who inappropriately charged us a cleaning fee while the truck we dropped off was left in good condition with extra gas.

Kathy Owens 
Rating:
5.0

Man that runs this place is great. Friendly and very helpful. Knows exactly what he’s doing

brandon hayslip 
Rating:
5.0

Customer did not leave a comment.

Ben Curtis 
Rating:
5.0

First time renting and both the pickup and drop off stores were absolutely awesome!

jim hutchinson 
Rating:
5.0

Customer did not leave a comment.

Ben Curtis 
Rating:
4.0

Customer did not leave a comment.

John Anderson 
Rating:
5.0

Uhaul needs to improve their app

James Eden 
Rating:
4.0

Customer did not leave a comment.

Darlene Lick 
Rating:
5.0

We were pleased with our rental. It was easy and David was pleasant and a great help.

Clifford Curtis 
Rating:
5.0

Customer did not leave a comment.

James Joiner 
Rating:
5.0

Your app sucks.

James Eden 
Rating:
5.0

Always feel comfortable showing up and working with David.

Gail Mashburn 
Rating:
5.0

Absolutely nothing

James Eden 
Rating:
5.0

Customer did not leave a comment.

Jeffery Bragg 
Rating:
5.0

Customer did not leave a comment.

JAMES EDEN 
Rating:
3.0

Customer did not leave a comment.

Joseph Brooks 
Rating:
5.0

Online check in was terrible

David sherwood 
Rating:
5.0

I would say just to let people know to fill out the return survey before actually returning the keys. This was my first time renting a truck and I didn't realize until it was too late that I would need to get back in the truck and take verification pictures to return it through the website. But I'd already put the keys in the box and gotten back in my car. Thanks.

MATTHEW SPIVEY 
Rating:
5.0

Customer did not leave a comment.

Cathy Player 
Rating:
4.0

Customer did not leave a comment.

Michael Cox 
Rating:
5.0

Customer did not leave a comment.

Anne Hughes 
Rating:
5.0

Easy dealership to work with and quality equipment.

William Barker 
Rating:
5.0

Just needed it for a quick trip. In and out, truck drove great.

Ben Curtis 
Rating:
5.0

David was great and helpful

David Spears II 
Rating:
5.0

Great location, friendly service and clean truck waiting for me at pick-time.

MICHAEL HAGAN 
Rating:
5.0

I did not have all of the moving equipment that I paid for.

Stephanie Matzke 
Rating:
4.0

Customer did not leave a comment.

Lawrence Harlos 
Rating:
5.0

Customer did not leave a comment.

Frederick Palmer 
Rating:
3.0

Customer did not leave a comment.

Justin Chaffin 
Rating:
5.0

Customer did not leave a comment.

Christine Manders 
Rating:
5.0

Customer did not leave a comment.

C S 
Rating:
4.0

Very helpful and friendly with great customer service.

Katonya Owens 
Rating:
4.0

The gas gauge didn't match the paper work. The guy at the location said it would be fixed, but clearly, the location it was returned to said otherwise and showed I didn't return it with enough gas.

John Sherrer 
Rating:
5.0

Great service

stanley peterson 
Rating:
5.0

Customer did not leave a comment.

deena tanberg 
Rating:
5.0

Customer did not leave a comment.

Kathy Reanne 
Rating:
5.0

Customer did not leave a comment.

mark KAMRADT 
Rating:
5.0

Customer did not leave a comment.

Aaron Butler 
Rating:
5.0

David at Champion Storage is wonderfull. He went out of his way to help us with our move. I highly recommend Champion Storage for your moving and storeage needs.

Frederick and Ma Fedor 
Rating:
5.0

Customer did not leave a comment.

Kevin Haney 
Rating:
4.0

Customer did not leave a comment.

Vernon Feierstein 
Rating:
5.0

Customer did not leave a comment.

Paul eden 
Rating:
4.0

Just slow to pick up. Windshield needed to be cleaned badly and wiper blades needed replacing. Other than that, all good.

LANCE COLE 
Rating:
5.0

Amazing - the people were extremely friendly and helpful - unlike several years back when I rented in MA. I give them the thumbs up award.

richard ohrn 
Rating:
4.0

Customer did not leave a comment.

Gerald Freeny 
Rating:
3.0

Customer did not leave a comment.

steven spaid 
Rating:
5.0

Customer did not leave a comment.

Andrew Eidson 
Rating:
3.0

Again, this is a storage facility business and U-Haul is NOT their primary concern. The guy who staffed the office was not friendly or forthcoming about our return, i.e. he hardly said a word to us and certainly didn't provide any info about whether the trailer we returned was in good condition, leaving me to wonder if we'd get billed for any dings/scratches at a later time. Then as he walked away from us he said 'You'll get a receipt in your email very soon", which we did. I'd prefer to use a full-service U-Haul location with staff who care about the business.

Donna Henry 
Rating:
5.0

Customer did not leave a comment.

FREDERICK FEDOR 
Rating:
5.0

Customer did not leave a comment.

Joseph Riley 
Rating:
5.0

Customer did not leave a comment.

Clarence Allen 
Rating:
4.0

Customer did not leave a comment.

Deborah Bell 
Rating:
5.0

Customer did not leave a comment.

Connie Storey 
Rating:
5.0

Customer did not leave a comment.

Steve Feltus 
Rating:
5.0

Customer did not leave a comment.

Jane Carter 
Rating:
5.0

Customer did not leave a comment.

francis finn 
Rating:
3.0

1 & 2nd drop-off sites were unavailable. I got the “voicemail runaround” trying to find a place droop off. 2 site put me on infinite hold. The third site was perfect. Friendly, knowledgeable person.

NICKI MILLER 
Rating:
5.0

It appeared to be clean but we smelled something strange and found a small bag of weed. Could have been not so good if pulled over. Also, charged more and not sure why yet. Location and manager are excellent and definitely will be back.

sally colb 
Rating:
5.0

Customer did not leave a comment.

Paul eden 
Rating:
3.0

Customer did not leave a comment.

Henry Rousseau 
Rating:
5.0

Everything was good. Clean facility, clean newer model truck and helpful staff

EDWARD BRESNAHAN 
Rating:
5.0

Customer did not leave a comment.

Paul eden 
Rating:
5.0

Customer did not leave a comment.

Jason Bowen 
Rating:
5.0

Customer did not leave a comment.

robinson mclarty 
Rating:
4.0

Customer did not leave a comment.

Joseph Culpepper 
Rating:
5.0

Customer did not leave a comment.

Richard Paradis 
Rating:
4.0

The service was very adequate, however the on-line return leaves a great deal lacking. There are significant connectivity issues and the process is too time consuming (provided you are able to connect) and needs to be streamlined - and I am speaking from multiple experiences.

LEON TAYLOR 
Rating:
4.0

Customer did not leave a comment.

Seth McKeel 
Rating:
5.0

Fix the issues with the uhaul app

James Eden 
Rating:
5.0

I asked why there was a discrepancy in the price quoted on the phone and the attendants quote and was told to get in touch with U-Haul (guess number I had originally called. I am out $25 bucks from on phone quote and what I paid. No biggy but I think you reserve, that quote should be the same as when you pick it up.

SLADE KOLB 
Rating:
5.0

Satisfied!

NONA STACKS 
Rating:
5.0

Customer did not leave a comment.

William Warren 
Rating:
5.0

Customer did not leave a comment.

RONNIE JUSTICE 
Rating:
5.0

Customer did not leave a comment.

IAN LISTER 
Rating:
5.0

great Place David is so helpful and professional

william howard 
Rating:
3.0

Customer did not leave a comment.

Richard Bennett 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Thomas Parrott 
Rating:
5.0

In and out, everything went smooth.

Greg Peters 
Rating:
5.0

Customer did not leave a comment.

George Johnson 
Rating:
5.0

Customer did not leave a comment.

George Lick 
Rating:
5.0

David at Champion Storage is excellent! We recommend him highly…so conscientious and goes over and beyond to provide the best experience ever!

Donald Conerly 
Rating:
3.0

U-Haul really needs to improve their app. I picked up my rental before the business opened and it took 3 tries with the app on my smart phone before it worked. When I returned the rental, after hours, the app would not work at all, even after 4 tries.

Mark Bills 
Rating:
5.0

Customer did not leave a comment.

Joel Branden 
Rating:
5.0

Very nice gentlemen.

James Eden 
Rating:
5.0

Easy.

BRYAN SNYDER 
Rating:
4.0

Truck had a flat tire

George Klepper 
Rating:
5.0

Overall satisfactory experience with minimal effort to drop off trailer.

Rodney Brown 
Rating:
5.0

Customer did not leave a comment.

AUSTIN BAKER 
Rating:
5.0

Very helpful attendant. I don't back trailers skillfully and he was very patient and respectful. It was a fast and easy return. I look forward to using this location again.

ERNEST KOONE 
Rating:
5.0

Customer did not leave a comment.

DEBORAH ASBURY 
Rating:
5.0

At both ends of the haul the attendants were courteous and helpful. The trailer towed well and was about the right size for me. For nearly 4 hours during the trip I experienced heavy rain and some water got inside. It was no big thing though.

ANTHONY COLE 
Rating:
4.0

Convenient location

Kenneth Adams 
Rating:
5.0

Customer did not leave a comment.

KENNETH BERRY 
Rating:
5.0

Absolu

Tara VanCantfort 
Rating:
3.0

Nobody was there at drop off at 12:30.

THOMAS MANNING 
Rating:
5.0

Customer did not leave a comment.

craig nelson 
Rating:
5.0

Customer did not leave a comment.

NANCY NELSON 
No reviews have been submitted for this location.

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