Excellent staff. Excellent Service. The wife and I had major issues with our empty nester transition but storage was the easiest part of my moving experience.Eric D. | Overall Experience
Customer Reviews for Champion Self Storage Ruskin
(Distribuidor de U-Haul del vecindario)
Ruskin, FL 33570
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 9 a. m. - 2 p. m.
- 11/25/2021: cerrado
- 12/24/2021: 9:00 a. m. - 12:00 p. m.
- 12/25/2021: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DENISE L.
This is my second time using Champion and I highly recommend them!Joseph R. | Overall Experience
El cliente no dejó un comentario.ALFRED R.
The van smelled bad it was dirty the windshield glass had fingerprint name on it there were candy wrappers in the door from the person before us they're didn't even clean the vehicle that was gross the brakes Squeaked every time I had to use them the oil level was low n kept changing and going lower I informed the store they said they just had the oil changed the day before and we told them about the breaks they said they would have them looked atCHRISTINA C.
El cliente no dejó un comentario.SANDRA P.
I never received my final invoice via email (I don't have a cell phone), I don't know how much I will be charged for 3.5 hours....ThanksJOSEPH Q.
El cliente no dejó un comentario.DALE E.
El cliente no dejó un comentario.Kalani H. | Overall Experience
El cliente no dejó un comentario.JOSEPH M.
Great trucks, reliable reservations, excellent customer service. Oh yeah, reasonable prices too. I wouldn't go anywhere else. Uhaul is simply the best deal going when you're moving. I've used them twice now and happy with the result both times.GARY S.
This is a well run, relatively new and safe location. I was forced to return to Canada due to COVID and had friends store a number of items for long term storage. Although the rates were slightly higher than other locations from the positive comments from friends who handled the move I was quite pleased. I removed all of my items this week and all of the contents were in good order.The staff are also friendly and easy to deal with and get back normally the same day.Rheal B. | Overall Experience
El cliente no dejó un comentario.MELISSA F.
Everything was very clean and quick. No issues.KELLY K.
Don't said one price for miles and charge anotherCHARLES W.
Keep doing what your doing. Friendly and informative.LORI B.
The truck was dirty. Drink spill in the cup holder, empty bottle on the ground. With covid still being present you would think it would be cleaned and sanitized before each rental. The brake light came on and began beeping right before I dropped it off. I advised the rep and she did nothing but advised someone else was waiting to rent and gave it to someone else.WENDY H.
El cliente no dejó un comentario.JAMES R.
Owners should be more involved with their business & what's going on in the community. . Monthly charges dont justify the means.Gary H. | Overall Experience
El cliente no dejó un comentario.Douglas C. | Overall Experience
El cliente no dejó un comentario.Christene W. | Overall Experience
El cliente no dejó un comentario.BRIAN L.
El cliente no dejó un comentario.ELVIN P.
El cliente no dejó un comentario.THOMAS C.
El cliente no dejó un comentario.Raymond R. | Overall Experience
I just moved to Ruskin and this was the first time I rented a U-Haul from this location. I called the day before to ask some general questions and the staff was very helpful. The rental process was easy and the truck was clean and ran well. The lady that helped me was wonderful. Thanks for the best U-Haul renting experience ever!JOANNE A.
Online it gave me the option for self pick up but when I arrived I had to go inside to get the keysmaria ellen M.
Two things that would keep me from suggesting your facility. 1. Your price is way too high for the area 2. It is very hard to pull in and out of your place with the trucks and there is hardly any parking. I was almost hit a couple of times.Lynda C. | Overall Experience
Check engine light was on. They could warn us at time of pick up.JUAN A.
My only comment. The inside of the windshield needed a good cleaning.Mark N.
Great ðŸ’¯and prompt service, no hard time renting.ðŸ‘RODOLFO G.
Nothing but praise for your location, cleanliness, security, and great staff. Thanks for providing extra space when it was badly needed!Jeanine L. | Overall Experience
Employees were amazing always so helpful. What upset me was the first larger unit I was in the prices were raised 3 times in a year. I moved to a smaller unit as I had moved things out and didn't need the space. The second space I rented, the price jumped basically right after I got it. I was glad to get out of there before I was gouged again with over inflated pricing. Still love Uhaul though. So thanks for the space. Overall satisfaction 8.5Wayne H. | Overall Experience
Add sun pass as an option no biggie Personel were great smoothROBERT S.
FACILITY: I picked up truck before the facility opened. When I went to get the key out of the lockbox, I found the door to lockbox open and no key. Fortunately, a women to runs the place lived upstairs and she saw me downstairs and said she had the key. She said the lockbox was broken. I feel that someone should have called me the night before to let me know how I was to get the key. Also, when I returned the truck and went to put key in the drop box, the Dropbox was in bad shape and it did not seem secure at all.George M.
Interiors need to be more clean seats have a lot of pets hair and dirty, but the services was amazing the guy is so nice and bring the best customer services...EDILBERTO M.
your app is horrible. could not do check out with it, location had to do so, and the return would never let me upload a picture as required. Doubt I will use it again.William V.
El cliente no dejó un comentario.RICKI B.
El cliente no dejó un comentario.Alonzo P.
Best Location. Friendly knowledgeable staff. Easy location to find and navigate. Confident about referring them to a friend or 2.KENNETH L.
Why did I bother to upload my drivers license etc for ore checkin to have to do it all over again once I arrived? I waited in the heat for far too long while trying to expedite with the auto check in but nobody was on chat to approve my 2nd upload of documents. I eventually went into the office to do it the â€œslowâ€ way.Michael C.
The people at Champion Ruskin are always wonderful to deal with. But, your U-Haul portal is AWFUL!!! Please hire a competent IT firm to straighten it out!KATHIE A.
Excellent serviceRONALD B. | Overall Experience
El cliente no dejó un comentario.LAWRENCE B.
Friendly customer service was a plus and greatly appreciated.RODNEY L.
Our experience was great. The agent was very pleasant & efficient! Our vehicle was ready exactly at the time promised. Great company to deal with!! Thanks!ALLEN C.
El cliente no dejó un comentario.John S. | Overall Experience
El cliente no dejó un comentario.James A.
El cliente no dejó un comentario.TIFFANI C.
El cliente no dejó un comentario.Denise R.
El cliente no dejó un comentario.DAWYN P.
i have rented several uhaul trucks over the last 30 years. This was the best experience I have had, thank youPAUL H.
El cliente no dejó un comentario.NORMAN T.
I paid for three months in advanced and left a good month early and still have not received a refund. Would you please expedite the return. THANK YOU VERY MUCH. Your employees were wonderful. you are lucky employers. Sincerely, Donna McLennanDonna M. | Overall Experience
My only complaint was that on May 30, I brought a referral, Alan Abbey, who rented unit 1540F. Oi was checking out of my unit on May 31st, to return to KY for the summer, but returning in November to rent another unit. I do this every year with Champion. When I asked about my $100.00 referral fee for being Mr. Abbey to your business, I was told I would not get the $100.00 referral fee credit, so I could use it when I returned in November. THIS IS DECEPTIVE.Steven T. | Overall Experience
El cliente no dejó un comentario.JOSE Q.
Uhaul Self Service was a pain - it took 10-15+ minutes to "verify" and was not a seamless experience and I STILL had to go inside to get keys from them. Once I had the van picked up, we found out mid-ride to Ikea that the van was infested with roaches as we had them crawling all over us. It looked like someone left some food items in the passenger side door and they were all over.William W.
Wonderful customer service.Carlos R.
Just what I needed for the day!!DIANE G. S.
Everyone one was very nice ! The storage units were very clean..I still have a 2nd storage unit i am using ..great place to store items ..Elaine G. | Overall Experience
El cliente no dejó un comentario.Haley E.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.Donald H.
Nothing , it was a great experience. I will be renting from you again in the future. I cant think of a thing to suggest that might improve your service . Well done all!!!john C.
El cliente no dejó un comentario.Sally M.
My I haul was not available when I got there. I was told I could take another truck that had no AC and I would have to buy full insurance. I then settled for a smaller truck and was late to my pick up site. There was a trick to start the truck that made it hard to start. I wouldn't shop at this facility again.WILTON C.
El cliente no dejó un comentario.Andres R. | Overall Experience
El cliente no dejó un comentario.CONNIE K.
El cliente no dejó un comentario.Cynthia C. | Overall Experience
El cliente no dejó un comentario.Gregory H. | Overall Experience
Easy drop off.Christine E.
Not local concern - national. Keep online registration up and runningKENNETH E.
El cliente no dejó un comentario.CANDACE F.
El cliente no dejó un comentario.Gwen W. | Overall Experience
The service was above average and I would recommend this location to anyoneWANDA K.
The manager was kind and polite. The experience was short and painless. With all of the stress involved with moving, this should not be one of them.Mike S.
El cliente no dejó un comentario.GERARD T.
Love the Manager!!! Alice is awesome!Jolene L S. | Overall Experience
Friendly and courteous. Best in U-Haul experience I've ever had. Thank you for making it seamless and easy during these stressful days of moving and life, as it is right now.Robert L.
El cliente no dejó un comentario.GERALD G.
I was so thankful masks were mandatory and one customer at a time. Covid cases are rising in FL and Sally and Sylvia did an excellent job of protecting our health. They were polite, experienced, meeting our needs to use a van for the day. Bless themCATHERINE B.
Great customer service and easy transaction.RONALD J.
The service was so great I booked again for two days later.LOUIS M.
Easy to rent, easy to returnJOHN B.
The vehicle was a bit dirty when I received it. Still this was a good experience.Gary S.
Not happy with the customer service here at all. They were rude and snobby. That is why we moved into another storage unit that is wayyy friendlier and cheaper for a bigger unit!! Win win! And the access hours are dumb. You should be able to access your stuff 247!!! Also the late fee charged was crap for not understanding when it was supposed to be paid. You lost our business.Anthony D. | Overall Experience
Staff was very friendly and helpful. We were very happy with the facility and service.DONALD K.
El cliente no dejó un comentario.KENNETH P.
El cliente no dejó un comentario.SCOTT F. | Overall Experience
El cliente no dejó un comentario.MATTHEW U.
Make sure equipment is available when you're making a reservation. I went to pick up the truck and It wasn't available yet. The employees said it happens all the time and uhaul even gives the options to rent out equipment they don't even have on hand like dollies etc.CLARA O.
Fast easy and good service.christine L.
Provide clearer communicationYVETTE B.
El cliente no dejó un comentario.LUIS S.
El cliente no dejó un comentario.JOSEPH M.
Customer service was excellent.Willard V.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.MICHELE S.
Door was locked and had to be unlocked for me to come in and was also denied access to the restroom after driving 2.5 hours across the state to pick the truck up.Ramon U.
Allow 2 customers at once with two checkouts. GraciasTAMMY R.
El cliente no dejó un comentario.Xavier G.
El cliente no dejó un comentario.Nicole N.
El cliente no dejó un comentario.XAVIER G.
El cliente no dejó un comentario.WILLIAM P.
El cliente no dejó un comentario.JEWEL S.
El cliente no dejó un comentario.HEATHER C.
El cliente no dejó un comentario.DAVID A.
El cliente no dejó un comentario.Julie C.
You guys are so good already, we always do our storage and u hauls from this location. I especially LOVE Alice, but they are all great!!!ðŸ'ðŸ'ðŸ'SANDRA S.
I put in a reservation for a truck and I gave my truck away and then gave me a hard time getting a new one. They charge my card twice and issued me a refund and I still haven't received my money.EVANGELINA Q.
Nice clean store and equipment. Friendly staffGeorge P.
Use the mobile app! So easy, and I could pick up the van and drive off before the office even opened! To turn in the van I only had to hand back the keys- SO EASY!Kim P.
Young lady at the front desk was very courteous and explained things well. I was very pleased with the experienceROBERT S.
The inside windshield was a little dirty to see but service was good..Edward S.
since we have to pay for the gas for the truck. how about charging less per mile. or uhaul pay for the gas. I paid more in milage charges than for the truck, ins, and gas I know lots of friends shy away from $1.18 a mile.clark G.
Very unprofessional establishment and not what I would consider hassle free experience when picking up or dropping off U-Haul rental. They are not a U-Haul customer friendly business since their main income is rental storage. Better off going to a place where U-Haul rental vehicles is all they do. Avoid this place if you want to walk away with a positive and good experience.Madelen P.
Excellent serviceRichard Z.
El cliente no dejó un comentario.Lisa F.
El cliente no dejó un comentario.Mark K.
Truck was almost empty of Gas would preferred it with gas.Alan J.
Nothing. The staff was very helpful.BRENDA D.
El cliente no dejó un comentario.Beverly L.
Phone App did not work on my phone. Was unable to finish, just kept taking me back to start, and lost all input. Tried for 30 mins, then just went home, it was getting by then. The check in lady was very good, but your APP is not user friendly. Thank you Tom AndersonTom A.
Good service and price. Just as satisfied this rental as I was with the last.STEVEN M. | Reservación
The process was smooth and fast. Great customer service served with a friendly smile.SHARONDA W. | Reservación
Everything as advertised.Phillip K. | Reservación