Comentarios de los clientes para Champion Self Storage Ruskin

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Champion Self Storage Ruskin

Clasificación general:

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clark G.
Clasificación:

since we have to pay for the gas for the truck. how about charging less per mile. or uhaul pay for the gas. I paid more in milage charges than for the truck, ins, and gas I know lots of friends shy away from $1.18 a mile.

Madelen P.
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Very unprofessional establishment and not what I would consider hassle free experience when picking up or dropping off U-Haul rental. They are not a U-Haul customer friendly business since their main income is rental storage. Better off going to a place where U-Haul rental vehicles is all they do. Avoid this place if you want to walk away with a positive and good experience.

Richard Z.
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Excellent service

Lisa F.
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El cliente no dejó un comentario.

Mark K.
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El cliente no dejó un comentario.

Alan J.
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Truck was almost empty of Gas would preferred it with gas.

BRENDA D.
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Nothing. The staff was very helpful.

Beverly L.
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El cliente no dejó un comentario.

Tom A.
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Phone App did not work on my phone. Was unable to finish, just kept taking me back to start, and lost all input. Tried for 30 mins, then just went home, it was getting by then. The check in lady was very good, but your APP is not user friendly. Thank you Tom Anderson

Mark K.
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El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

James M.
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More trucks at this specific location. The lady who helped me was very pleasant and the place was nice and clean.

ROBERT B.
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El cliente no dejó un comentario.

Ihab H.
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Thank you so much for the great work you have done

Joshua T.
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El cliente no dejó un comentario.

ROBERT B.
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El cliente no dejó un comentario.

Helen S.
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The truck was not clean or maintained. I recently rented a storage unit and was very disappointed, the front automatic doors to the building are not working to get into the building we manually pulled the doors apart. The whole place needs cleaning. I have been doing business here for years, and that's not how it was.

LUIS P.
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El cliente no dejó un comentario.

JEFF C.
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El cliente no dejó un comentario.

Angel S.
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Great customer service!

Jeffry V.
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No comments or suggestions

Evelyn M.
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The young ladies were extremely courteous. Thank you for your service.

GEOVANNIE C.
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El cliente no dejó un comentario.

J Christophe H.
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Alice and River, the ladies on duty, made the experience of renting a truck and storage unit completely painless. They were pleasant, courteous, competent and addressed all of my questions and concerns. The 10' truck was clean, and the storage unit was so clean it looked new! Yes, I would recommend Champion Self Storage and U-Haul to anyone.

Carl H.
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I wanted a larger truck but was not available

David R.
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Great customer service. Will do business with again.

Ivena W.
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For a new truck it was very dirty!! ??. Animal hair and dirt looks like sand was covered everywhere!! And smell like ??. It Just needs a really good cleaning. The vehicle was in very good condition and well maintained, great on ? .

Jasmin C.
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This truck smelled like feces, had dog food and dog hair inside both the cab and the box. Conditions were absolutely unacceptable. Do better UHAUL.

Jennifer M.
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The people at the office are helpful, and the equipment is in good shape. Their social distancing is well executed.

Ruth S.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Anna C.
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Very helpful and loved the friendly people.

Trina S.
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Excellent Staff! Excellent customer service! A rare find these days!!!

Trina S.
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Excellent Staff and customer service!

GLENN K.
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El cliente no dejó un comentario.

Harriet R.
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Have rented here before, Can always get what I need, Staff friendly and knowledgeable. Will use again as needed.

Billy G.
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I saw no need for improvements needed personally. I needed a small truck to remain locally for 2 days to allow for storing my garage contents to allow for an epoxy floor finish. I stopped by Champion Self Storage Ruskin to inquire about the rental and was quite pleased to find the truck I was interested in available and was able to reserve it for pickup later that day. Pickup of the truck was quick & easy as was the return 2-days later. All personal at this location were very courteous and helpful and I will have no reservations about referring friends or neighbors that have a need for this service.

Veronica C.
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The truck was gross inside, the seat belts smelled horrific, and felt wet!

Dale M.
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The overall service was excellent

Mary H.
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El cliente no dejó un comentario.

TAMICA M.
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Nothing

Jorge B.
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El cliente no dejó un comentario.

Debra G.
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The truck was clean. Due to Covid19 it wasnt wipe down sanitized or disinfected. I wiped it down with lysol wipe & the wipes were extremely dirty . I had a 19.99 Uhaul that I got before noon & returned beforec3pm I was charged almost 97.00 wow . Thank you I was planning on using this location for my final move .But after this experience .I'll use another company

David W.
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Attendants were rude, truck was a piece of junk and full of someone else's trash, which I didnt find out until I opened the door to load some fitness equipment. Will NOT return to this place. Worst rental experience ever...

Amanda P.
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Always remembered my name and were very polite. Well-maintained facility. The reservation staff for Uhaul Tampa (Todd), were horrible. Despite three separate phone calls on my part to make sure the right truck was at my pick-up location, they did not check on things until the day before and I had to figure out with Champions' help how to get a truck there. Thank you Alice for doing what Todd was unwilling to do.

brian R.
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Customer service and the manager was very rude

Harriet R.
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Quick and easy ordering and pick up.. Staff very pleasant. Wll use again.

fabio C.
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El cliente no dejó un comentario.

Joe N.
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El cliente no dejó un comentario.

Sandra A.
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El cliente no dejó un comentario.

ASHLEY B.
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Sally is amazing and is always professional and efficient. I have used this location multiple times.

Sean A.
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This wasn't my original pick up location ....I was supposed to pick up at Wild Bills and that location was closed on Sunday even though your web site said it was open .....hours and days of operation need to be more clear on your web site

daniel Q.
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ITs Champion Storage; If it was a UHaul location I would never had rented. I am still awaiting a UBox delivery from 2-27-2020. UHaul does not know where my boxes are. Poor; Champion storage will get all my business

LaDonna D.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Beth C.
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I prefer to know how much the cost is before I leave, not just get a email a few minutes later

GARRY T.
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El cliente no dejó un comentario.

Michael H.
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Scheduler was extremely helpful, friendly and professional. Super efficient transaction. We couldn't be more pleased!

Robert M.
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Great customer service & great rates.

Cheryl O. | Reservation |
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Great staff, professionals. Answered all my questions. Gave me a tour of the storage units. Explained the entire storage rental business. Very pleasant when my plans changed and did not have to rent.

Keanna A.
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I had no issues. Staff is very friendly. :)

Deena D.
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El cliente no dejó un comentario.

Anne P.
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El cliente no dejó un comentario.

Christopher C.
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Ordering a vehicle online 24/7, was confusing to me, because it was a new process. I think whenever I need another vehicle to handle this type of work, I will use U-Hayl again.

hollie W.
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El cliente no dejó un comentario.

Steve C.
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El cliente no dejó un comentario.

Mary S.
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El cliente no dejó un comentario.

Deborah G.
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The customer service was wonderful, very helpful. The whole experience was easy. I would recommend this location and these people.

Wendell M.
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Nothing everything was great !

STEVEN M. | Reservation |
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Good service and price. Just as satisfied this rental as I was with the last.

Dan D.
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El cliente no dejó un comentario.

barbara h. | Reservation |
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Had an excellent experience working with the employees at the Ruskin location. They are very courteous and knowledgeable. Highly recommend Champion Storage. Barbara Hicks

Autie K.
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El cliente no dejó un comentario.

James F.
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El cliente no dejó un comentario.

Kevin P. | Reservation |
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Excellent service and great people. Very accommodating and knowledgeable. The facility is clean and in a great location. I would highly recommend.

Randy B.
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The truck I was rented ended up with brake failure which caused a delay in safely getting it returned on time. I was still charged the standard rental as if the truck had no issues.

Tony C.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Edmund M.
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WORST RETURN SERVICE AND BILLING MISTAKES ON DROP OFF. THIS WAS A ONE WAY RENTAL AND BECAUSE UHAL'S BILLING WAS SCREWED UP THEY TRIED TO CHARGE ME $57.00 MORE. THIS HAS NOTHING TO DO WITH EITHER LOCATION. COULD NOT FIND A PLACE THAT WOULD TAKE THE TRUCK IN AS THEY HAD NO ROOM TO ACCEPT THE TRUCK!!!!

Alexis V.
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El cliente no dejó un comentario.

Linda A. | Reservation |
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Sally was very personable, helpful and highly knowledgeable - a very professional representative of your business.

David B.
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floor inside the back of the truck should have been swept clean beforehand, but it was not. Otherwise, service and everything went great.. Thank you so very much!

Harold W.
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El cliente no dejó un comentario.

GARY J. | Reservation |
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Friendly and very good unit

Leeona H.
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El cliente no dejó un comentario.

June B.
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El cliente no dejó un comentario.

David B.
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Can't think of a lick of improvement needed. Maybe figure out teleportation to make moving even easier? Everything was seamless. Will use again when I need it.

Dermont H.
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El cliente no dejó un comentario.

Joe N.
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Explain mileage and other charges.

Michael F.
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I wa res to clear my storage and rent a truck. While renting g the truck went ok. I cleaned out my storage and asked if I could get my receipt. The reply was we willed mail your tour receipt. I am here now why do I need it emailed. So I took my items to my house. Came back and asked for a cleared receipt for my storage I cleared I was told we will e mail you your receipt. Why do i need it e mailed and I am here and asked twice. The demeanor of the short Caucasian lady bald head was right out nasty. I will never do business with this U Haul location again. I have paid U haul thousands in the last months. This is the type of service that is rendered in Ruskin Fl it is not acceptable and Management need to look into the Customer service at this location.

Anthony L. | Reservation |
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With so many new storage units in the area now I decided to stay here and glad I did. The prices are the best in the area and the ladies that helped me are so friendly.

Angeline P. | Reservation |
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Sally did a great job checking us in and taking us to our unit. She was very professional and helpful

Silvano C.
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I was overcharged for a truck with terrible brakes and full of damage.

Gary D.
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I specifically reserved a cargo van 2 weeks in advance. I drove 10 miles out of my way to this Uhaul location because they were the closest location that had cargo vans. I called the day before pick up and was told that the van was being returned an hour before my pick up. When I arrived I was told they did not have a van only a box truck. If I wanted a box truck I would have gone to the Uhaul around the corner from my house.

Gerald B.
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El cliente no dejó un comentario.

Jhamaul H.
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The ladies were pleasant, courteous and extremely helpful

Joan K. | Reservation |
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I found the staff to be friendly, personable and professional.

Joan K.
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El cliente no dejó un comentario.

Laurence B.
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El cliente no dejó un comentario.

Sue A.
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El cliente no dejó un comentario.

Jeff A. | Reservation |
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Staff very friendly and helpful. However, the truck was not full of gas as I was told. They did acknowledge that when I returned. Very helpful with viewing different spaces and finalizing the renal

Clayton G.
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Lower mileage rate

Alan S.
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The only snag I experienced was having trouble uploading my driver's license photos into your system. Staff was great.

Kathy B.
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El cliente no dejó un comentario.

Gregory E.
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El cliente no dejó un comentario.

Robert L.
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El cliente no dejó un comentario.

Brenda E. | Reservation |
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Excellent service, clean facility, Todd was very helpful.

Charles M.
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Again, Very professional and experienced customer service that made my rental experience effortless, in a timely manner, and followed-up with all the necessary documents. Thanks Champion Storage personnel!

Charles M.
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Very professional and experienced customer service that made my rental experience effortless, in a timely manner, and followed-up with all the necessary documents. Thanks Champion Storage personnel!

Brenda D.
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Helpful staff made it a pleasure!!

Ismael F.
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Excelente,,thanks I recomend......

Carlos C. | Reservation |
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All went smooth, thank you for your service.

Joseph R. | Reservation |
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Very friendly staff! Clean unit and clean campus. Easy to access. I’m happy I chose this location!

Sean B. | Reservation |
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Didn't end up needing the space

Catherine D. | Reservation |
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Staff was very helpful! Really nice to see that they are willing to go the extra mile- thank you!

Elias A. | Reservation |
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Clean and easy access

Shana M. | Reservation |
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Staff is incredibly helpful and friendly. The security is great as well.

Lorenzo T. | Reservation |
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I was contacted by a woman at this store who was very rude when telling me my reservation was being canceled because they do not participate in U-Hauls 1-month free storage program. Not professional!!

Andrea J. | Reservation |
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Alice is great - She provided a unit quickly and in a great spot so I could have drive up access - Clean facility - Very nice staff!

SHARONDA W. | Reservation |
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The process was smooth and fast. Great customer service served with a friendly smile.

Therese P. | Reservation |
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The staff were very helpful!!!

Phillip K. | Reservation |
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Everything as advertised.

Andrea R. | Reservation |
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I left a voice mail message Wed. cancelling the truck and storage unit for today. I don't know if you received it. Please keep my $6.95 deposit for your inconvenience. Andrea Reynolds (814) 450-7050

Amanda H. | Reservation |
Clasificación:

I was provided everything I needed to move my stuff in.

LES B. | Overall Experience |
Clasificación:

I gave a thirty day notice of moving out of the storage unit and was charged for the full month of January and not a pro-rated amount as explained to me when we initially rented unit.

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