need cruise control
JENNIFER SUE L.
Customer Reviews for Challenge Fitness
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing it as seamless , efficient , and reasonably priced All Good
MICHAEL JOSEPH J.Nothing,,, service and assistance was great!!
MICHAEL WARREN W.The guy who helped us was extremely friend, upbeat and made you feel welcome.
JESSICA ANN F.very friendly staff. Got me out the door in 10 mins.
Michael D.Great experience. Very friendly and helpful. Highly recommend!
ROBERT K.Super friendly and helpful! Owner made it easy to utilize the services. I'm very thankful to Chris and the great job he does in Charlevoix!
BENJAMIN M.Was dropped off by someone else
David S.this is the third time we have rented a UHaul from this location and the service is always AMAZING!
Robert C.Check latch. We had to bungee cord it to stay down as latch would unlatch when a bump in road was gone over
PAUL ROBERT E.They location was fine. The electronic pickup was so poor as to be incredibly frustrating and unsuable. after going through all of the steps weeks in advance so as to be able to grab a vehicle and go, we wrestled with every single aspect of the app that it would not allow us to do in advance from updating the credit card to taking pictures of the front of the license it wouldn't accept to the back it wouldn't accept to just the face it wouldn't accept. All of which meant we had to close the app and start the process over and over and over again. The absolute WORST customer service exercise in frustration I've had in years. U-Haul has the worst systems for pickup ever. Electronic or in person if there is someone in front of you it could take an hour.
GARY MARK F.Chris is always friendly and thoughtful plus he runs a clean and businesslike shop. I will continue renting from him and using U-Haul equipment after almost 30 years of prior loyalty to Penske. You need more dealers like him.
LINDA RANDEE W.Would like to know how to lock the back end. Stayed overnight. Was given instructions on this when renting but no comment on locking the back- end
GARY S.Professional friendly service and a very convenient location. We use this location often.
James A.Do not understand the $10.00 unloading fee. Guess it was for the help provided to unhook the trailer?????
Michael G.Easy pick up and drop off and excellent Equipment..personable staff. O idea what you could improve on.
THOMAS GEOFFREY D.I did not appreciate the change in the drop off location, especially not being informed of it. I was given a different one than the one I registered for online.
RICHARD EDWARD A.Good experience overall! Very quick pick up..
Rosanne B.Great customer service.
Thomas J.Nothing! He's great and so is his service!
Krystle R.Perfect customer service. Perfect truck for the job. Very pleasant transaction.
John M.Staff (Karen in particular) was extremely friendly and helpful! She hooked up the trailer, tested all lights, made sure I had resources in case of emergency and detached the trailer upon return. Took a lot of the stress out of moving, will definitely use them again!
Andreamarie T.Faster check in. It took the lady 40 minutes to check me in and there was no one else there. She just was very talkative and not focus on the job. It cost me some valuable time. I would just recommend speedier check in time. Yes I realize I could've checked in on the Internet, but your website was not working properly and would not allow me to do that.
Carol A.Very polite and professional.
JAMES MATTHEW R.Staff was efficient and knowledgeable. Needs no improvement
GARY LYNN R.Keep the current staff
Damian M.Great job!
JOHN LESTER B.The owner personally took care of me for a second time. Both times he hooked up the trailer then took it off when I returned. Definitely recommend this location, the personal and friendly service makes a difference.
Jeffrey A.Owner very helpful.
Jeffrey A.We had an excellent experience, easy access to rental site. Trailer was clean and very easy to haul. Perfect for our couch. We used a 4x8 trailer...only problem we had was backing it up, especially in the dark and snow, used some bad words!! Overall, we highly recommend!
JOYINDEPENDENCE H.Very nice to deal with and very helpful.
FREDERICK MICHAE M.Service and selection was perfect.
Roger N.Better signage as to where to talk to a rep. He was VERY helpful.
Nathan T.Everything was great as usual. Will use U-Haul again!
Michael P.Let customers hook their own trailer up. Had I not checked it at the gas station I could've lost it. The lady that insisted she hook it up didn't tighten down the ball setting. It was never even touched (tightened down) had a loaded my car like that, the trailer would have lifted off my hitch and more than likely smashed my tailgate. Otherwise lol great people and service. But check your shit after they hook you up!!
Dustin R.Couldn't be better
BRUCE L.Chris was amazing and this facility is top notch!
Mark M.Easy to deal with, very friendly, accommodating, honest, explained all options, prices etc. will definitely use again.
MICHAEL ROGER R.Chris was very helpful and was able to switch the rental twice to accommodate me. Very much appreciated!
Paul C.add the option to extend the reservation to the website. I extended it once through chat, the second extension I was told I could not extend through chat.
Craig A.Well if I'm being honest, the rates could be lower. Other than that if Penske had a truck available in Petoskey I would have rented from them and saved 70 bucks but I guess when you're in a situation where you need something for that exact day, you do what you g
Kaden T.This location is great 👠customer service was knowledgeable friendly.. but other location in near by county doesn't answer phone, or promises to call back and never call.. East Jordan U-Haul never call me back.. chris was awesome he call back and set up my Uhaul..
Christopher L.Chris was amazing! Could not have been more helpful! He went above and beyond to help us out! ¡Gracias!
Craig G.Chris did a great job explaining the rental equipment policies and equipment to me making my experience great.
Geoffrey R.Great service and professional. Will use them again.
Omar F.Service agent was very helpful and nice.
Gregory P.In michigan things rust quite easily. Check for rust damage under enclosed trailers (that have sat for a while).
Brandon C.Absolutely nothing. Chris is amazing and so helpful. I would recommend renting here to anyone. Great experience!
Mary P.The process was fast and easy. The truck was clean. All in all it was a good experience.
Lynnmichelle S.