these folks are great to work with
Shawn S.
Customer Reviews for CG Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Just want to express my appreciation for Karen. Her customer service is outstanding. I won't go anywhere else unless I absolutely have to, and it's because of her. Thank you Karen! Signed, Guadalupe Berber
MARIA S.Ac didn't work overcharged and very over priced for services.
Michelle G.Friendly and helpful staff
Derek P.Simple and quick to pick up my reservation. Renting again in a couple of weeks from same place!
Perla V.No, everything was great. Thanks!!
Kaleen J.I was not aware of all the extra charges. So many extra charges unexpected
Kevin C.Can't think of a thing. Everyone I dealt with on the phone and in person were friendly, helpful and knowledgeable. Great experience.
David R.My wish is that all UHaul locations were staffed with people as friendly, as knowledgeable and as efficient as CG Mini Storage UHaul. An excellent business.
Robert J.My experience with CG mini storage UHAUL was excellent.
Robert J.Fast, friendly, professional. I am and will continue to be a returning customer.
Steve H.The truck had not been washed but it was in good working order and they quickly got us on the road. Staff was friendly and personable and made you feel welcome. I will use them in the future and also recommend them to others. Randall Wyatt
RANDALL W.You can't improve what's Already great
MICHAEL H.Keep doing what you are doing.... Thank you for continued good service rendered. Why we keep returning for our hauler/hauling needs.
Regina B.Only did an after-hours drop off. It was Easy to get into.
Joshua M.Terran Robinette was very friendly and helpful. She helped me hook up the motorcycle trailer I rented and even loaned me an adapter to convert my 7-pin connection on my vehicle to the 5 pin of the trailer. U-Haul failed to list this requirement when renting the trailer so it was definitely helpful that she provided this required item.
Kenneth T.Truck was not at location of stated pickup it had no windshield wiper fluid, the cap was not on the container Windows & mirrors were not cleaned.
Laura F.I had to hook up and unhook the trailer myself couldnt get help from the attendent not easy for 70 year old man and I hurt my back do so
Robert L.staff was very helpful and personable
David M.Everything amazing
REYLYNN C.No recommendations....very nice people to deal with. Great job! Thank you. Bill Bowers
WILLIAM B.Very friendly and helpful
MARK G.The only one I'll use in town. They are great!
Kimberly S.Best truck I have rented all month and I have rented 4 times. This location is on top of it. They care about the customers safety and experience. I can honestly tell you the other Uhaul sites in Phoenix have nothing when it comes to this Casa Grande location.
MARTIE G.Friendly, and helpful!
David B.Amazingly friendly and helpful for my needs.. will be back anytime I need to move!!
Tammy L.I did not like the way I was charged twice even though I used the same trailer 2 times within the 24 hour time frame.
RANDY F.Older place but good location. The guy there was fantastic and very helpful. Going from Scottsdale to this location was not ideal but we got it done. Again, the guy was awesome. Thanks You!
TIMOTHY F.As always friendly and helpful
Dudley N.Very friendly service - the easiest task of our day! :)
STEPHANIE S.I always get my equipment here being it has always been a good experience
Santos G.It was available at the location I rented it from! Not always the case in the past.
EDWARD Z.Great Service! Thanks
ROBERT G.I am a return customer because I am very loyal when I get the best and most knowledgable service. Thanks guys!
Russell S.Easy quick pick up and return. No issues.
MARTIN R.Maintain the hours posted at the facility
JOSEPH G.Great Customer Service Keep up the good work!! Thanks
ROBERT G.Cg mini storage is the best place to rent a uhaul I've been to other u haul locations in casa grande none of them compare to cg mini storage. They always have the equipment I need and awesome customer service.
RAYMOND F.Informing the customer, beforehand, than there will be no reimbursement for turning in equipment early. It wasn't something that I considered after turn-in and the information was only found by searching the website FAQs, not listed in the contract.
Shaqina S.CS Storage is very helpful and I recommend them if you need to rent a truck for a upcoming move.
LYLE K.Not ask the customer to pick out their own dolly and load it in the trick by themselves . Have it ready for them.
DANIELLE R.The information that was emailed to me did not match up with his as if I were to take it to a different location but he still accepted it. Overall very unorganized!
MEGAN S.Very friendly people. Good service.
ZDENEK K.Extraordinario servicio al cliente
TROY R.Lower the rates! Or offer refunds on the un used miles!
Nathan M.Staff was extremely nice. They made the whole experience easy.
DAVID B.Nothing. Except maybe notify a customer who is going to use the mobile check-out that they're going to need to take a picture of themselves and of their DL, then wait a few minutes for verification. I would t have been annoyed with the process if I had know in advance I was going to need to do that.
Lisa M.I'll use Uhaul again.
BRUCE H.Great service as usual!
PETER C.I was happy with the entire process.
DANIEL H.I didn't receive a final invoice by email after dropping the truck off like I have in the past. I can see the small charge for additional miles on my bank so I'm not worried, but that would have been nice.
BOBBI A.Overall great service at this location. Have rented here several times, always been a great experience. Highly recommend!
Peter C.You could add a dolly to each customer renting your vehicles free of charge. But other then that, it was great!
MILFRED G.Customer service was awesome. Hook up was fast and professionally done. This is my go to place.
Michael W.The engine light was on, it ran fine but putting it ON a dicing or telling customers they are aware & its ok..
Dawna T.It was an older truck so the shocks were pretty bad. Someone had smoked in it so that was nasty. The staff are great..friendly, thorough and helpful.
DEBORAH M.Returned the Uhaul around 9 pm. It was really dark outside and a car parked in front of my wife's car and waited there, it was really creepy. Would recommend more lighting and a better parking area.
Riley B.Thank you fast pick up and fast return
MIKE V.Could not complete online pick up. Had to give up after 30 minutes and complete with the on duty person. Very frustrating considering it was 100F and the process continued to freeze up, including the online chat. On duty person also had trouble with the process, but was very helpful and completed my pick up.
Charles T.M
Angela M. | ReservaciónEasy follow-up for paper work at signing. CG Mini Storage supplied new lock (which is a surprise as many storage facilities require you to have your own). Staff easy to talk to and answered all questi
Melinda H. | ReservaciónEasy,fast Overall Great
SABRINA T. | ReservaciónPlease refund my $6.95 to my debit card. DirectExpress MasterCard. My storage plans have changed. Thank uou. Rosalie Bradley
Rosalie B. | ReservaciónExcellent for what i needed to store my rims.
terran r. | Overall ExperienceCheck-in went very easy and they were more than accommodating when we decided on a larger unit at the last minute.
Angela J. | ReservaciónStorage unit was very clean inside.
Shawneen S. | ReservaciónThe facility employees are very friendly and efficient. My actual storage site is at a slightly different location, which was unknown at the time of the reservation, but not too far away.
CARLA R. | First Impressions