Customer did not leave a comment.yoana G.
Customer Reviews for CG Mini Storage
(U-Haul Neighborhood Dealer)
Casa Grande, AZ 85122
(North of the Bowling Alley)
Services at this Location:
- Mon–Fri7 am–5 pm
- Saturday8 am–5 pm
- Sunday8 am–1:30 pm
Special Operating Hours
- 12/2/2023: 8:00 am - 4:00 pm
- 12/24/2023: 8:00 am - 1:00 pm
- 12/25/2023: Closed
- 1/1/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROSS J.
Customer did not leave a comment.KIMBERLY J.
Customer did not leave a comment.LESLIE H.
Customer did not leave a comment.DEBORAH K.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.Jessica P.
N/A excellent customer service very satisfiedValerie R.
Your service was perfect. Thank you so much. No improvements needed.Hank E.
Great group of people! Thanks!TIMOTHY B.
help adjusting mirrors and seat befor customers leaveWinona S.
Burn this location to the ground. And rebuild it. Then we can talk.Jason L.
Customer did not leave a comment.terisu W.
Nothing comes to mind, everything was great! I have used this location multiple times and the customer service has always been outstanding!James B.
The entire process went very well except that the gas. I was told inside it was just below a quarter of a tank and it was actually just below an 1/8th of a tank. I had to immediately drive to a gas station. I put in 25 dollars and then on the way back I had to stop and put in another gallon because I was told I needed to bring it back at a quarter of a tank. I think probably the last driver lied somehow on the gas level or did not know the difference of 1/4 and 1/8th of a tank. Other than that it was super convenient, quick and efficient. Thank youCrystal W.
Both gentlemen at check in/check out were friendly and helpful. Thank you!Daniel F.
To me appearance is everything, the entry door was all beat up, the office area was crowded, unorganized and dirty looking. Justin was excellent, took us about 15 minutes to return.DEBORAH K.
They were greatJoe M.
I Always used this location and the staff is always nice and great full. I have been using this location for 6 years now and never had problemsSergio R.
Repair vehicle door sensors. The agent at this location is fantastic.Dionne A.
Air conditioner was the worst I have ever experienced. Took 20+ minutes of blowing HOT air out before it got cold, and whenever you had to give it gas to get up a hill, the AC would turn off. Spending 3 days traveling in 100+ degree heat, this was unbearable.Robert L.
Customer service really nice, overall experience with everything really great 👍Theresa H.
Customer did not leave a comment.Jorge M.
The truck was clean but the cab kinda smelled like vomit but it's a rental that has had 1000 people in it. It got the job done and Taryn went above and beyond with my reservation that I changed a couple times so I very much appreciate everything she did. Very friendly and accommodating. I highly recommend renting from cg mini storage.Nickolas C.
Wish we could do trucks 1 way instead of round tripVincent L.
Customer did not leave a comment.ELPIDIO G.
I would have liked it if it was washed.Josie H.
Customer did not leave a comment.Joel K.
Friendly and quick connect on my trailerJAMES H.
Customer did not leave a comment.Jeff M.
Agent was terrific and the pickup i rented was exactly what I needed for the job!Craig R.
on time and the truck was ready. The clerk was super and walked us through and explained what we needed. Thank you.William S.
Customer did not leave a comment.Dustin S.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.David P.
Michael was amazing fixed everything right on my order that I needed.JULIE C.
Nice people, ez transaction and pretty good deal.James G.
Customer did not leave a comment.Salomon G.
Everyone was very professional when I picked it up and also when I dropped it off 👍👍KERRY B.
Everything went perfect!! Great service from the workers!!Richard H.
Nothing. This site is so great alreadyDeborah H.
Enployee at site was friendly, knowledgeable, quick and efficient. A plrasure to do business with him.Gregory F.
Customer did not leave a comment.Chuck B.
Customer did not leave a comment.mike D.
Very friendly staff..!Gary P.
Customer did not leave a comment.bill S.
Customer did not leave a comment.Marco F.
Great staff, friendly and knowledgeable. Clean trucks and trailers, well maintained.Sergio S.
Very courteous and friendly staffThomas R.
CG Mini Storage made it very easy for us to pick up both truck and tow dolly at their location. We had courteous and friendly service. Would use again for sure....Tracy C.
Customer did not leave a comment.Luis C.
Customer did not leave a comment.Roman S.
Thank you, everything went smoothly!Joshua S.
The moving truck needed an alignment badly.Tracy D.
Customer did not leave a comment.mike Y.
Customer did not leave a comment.Rocio A.
Customer did not leave a comment.Tina R.
Very friendly. Checked over the vehicle before signing it out yto us.Bessie B.
Truck was not clean. Truck had trouble picking up speed.David E.
Nothing at this location needs improvement.: Everything worked out great. The rep also let me know where I could park/leave my car until I was able to return the truck I rented.Peter M.
Terran the Manager was great! She was professional, knowledgeable, and demonstrated excellent customer relations skills. Equipment was ready when I arrived.RICK Y.
Customer did not leave a comment.Walter R.
Justine was great!!! Greated me with a smile and by name & I had just called hrs earlier. It felt good to get great costumer service these days. His personality put me in the mind of meeting that of a family member. Justine deserves a 10plus for all the above-mentioned.Dionne A.
Very friendlyChris L.
Nice folks...Roderick H.
Customer did not leave a comment.BARNABAS H.
Customer did not leave a comment.Scott S.
The truck I was rented came with a broken mirror on the right which made it very hard to see and drive. I called and told them about this and they were aware and said it was broken and they had submitted the service request long ago but we're still waiting to get it fixed. Pretty scary ride without that mirror.Miranda L.
Awkward location, lack of parking, office closed during business hours upon return.Richard C.
CG personal where helpful and were quick to get my return processed. I appreciate their professionalism. However, THE U-HAUL CORPORATION SUCKS! BUNCH OF LYING BASTARDS! I WILL NEVER RECOMMEND U-HAUL TO ANYONE.Kevin B.
Customer did not leave a comment.Randy H.
Customer did not leave a comment.Lynn A.
Great staff and very convenient locationScott B.
Customer did not leave a comment.percy E.
Customer did not leave a comment.Latrica J.
Customer did not leave a comment.Kenneth S.
This is a great location. Fast and equipment was clean an well maintained.Gabriel O.
The truck was extremely unsafe to operate. When the deficiencies were pointed out, no compensation was offered. I was very disappointed to say the least.Peter C.
Great customer service! A+++Pavel K.
Everything was ready, quick and friendly.Roger A.
Keep up the Good Work!willie S.
Keep up the Good Work!gale M.
Customer did not leave a comment.TERENCE S.
Availability of moving supplies. We needed a few things , but they were out of stock. Probably due to supply issues.Michael F.
Customer did not leave a comment.LETICIA V.
Great customer service! Efficient, friendly and vehicle was clean and ready to go. Very pleased.Rodney B.
Not really anything. Questions were answered and the pick up was easy! My thanks to the staff.Susan D.
The agent that helped me when I could not check in online was a lifesaver. Internet was very spotty in that area with my cell phone provider. The only thing I would change is the wording about mobile phones. You need to have a strong internet connection to check in online. I had no trouble dropping off but checking in my phone kept freezing up.Julia C.
Service was quick and they went the extra mile to call and confirm my reservation and details. Great overall experienceSaundra Y.
While I had reserved the rental online, the Checkin process to pick up the trailer was very cumbersome and time-consuming. Since I have an online user account, had provided a valid credit card number to reserve the unit, and have an excellent rental history with UHaul, this process could be streamlined considerably. Very frustrating!Jerry S.
Customer did not leave a comment.Lynn A.
This location was the perfect distance from where I live and came through in a stressful situation to ease my mind. Thanks!Elizabeth H.
Customer did not leave a comment.John T.
Customer did not leave a comment.REYLYNN C.
Customer did not leave a comment.Mark T.
Customer did not leave a comment.Julie B.
Nothing to improveâ€¦ all of the associates there are kind hearted, informative and caring about the needs of the customer and making sure those needs are both met and to the satisfaction of the customer so from me -Pastor Roger Worley Jr., thank you thank you THANK YOU!!!Roger W.
Great experience! Everything was just right!Lynn A.
Very friendly and quick to get us going.Glenn R.
Customer did not leave a comment.Frank W.
Customer did not leave a comment.linda w. | Overall Experience
MAngela M. | Reservation
Easy follow-up for paper work at signing. CG Mini Storage supplied new lock (which is a surprise as many storage facilities require you to have your own). Staff easy to talk to and answered all questiMelinda H. | Reservation
Easy,fast Overall GreatSABRINA T. | Reservation
Please refund my $6.95 to my debit card. DirectExpress MasterCard. My storage plans have changed. Thank uou. Rosalie BradleyRosalie B. | Reservation
Excellent for what i needed to store my rims.terran r. | Overall Experience
Check-in went very easy and they were more than accommodating when we decided on a larger unit at the last minute.Angela J. | Reservation
Storage unit was very clean inside.Shawneen S. | Reservation
The facility employees are very friendly and efficient. My actual storage site is at a slightly different location, which was unknown at the time of the reservation, but not too far away.CARLA R. | First Impressions