El cliente no dejó un comentario.Paul L.
Customer Reviews for Centro Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This dealership is great. This is the 2nd time I have rented from here and the service is always excellent. The owner is always so helpful. I will recommend him to anyone needing to rent a truck.Katherine I.
The truck was very clean. However, the truck steering wheel was very unresponsive. Had to do continuous steering corrections by +- 1/4 steering wheel turns to stay driving in a straight line. Any bumpy or narrow roads was very difficult to drive on due to the steering wheel sensitivity and responsiveness. This truck needs immediate steering wheel servicingStephen K.
El cliente no dejó un comentario.Corey S.
Steering on truck ee rented is incredibly worn and sloppy. Regarding overall rental process with uhaul: clearly your legal team at uhaul designed the online rental process; slow, circuitous, cumbersome, clunky, frustrating but checks all the liability and contractual boxes. Instructions are muddled, much needs to be done in advance of rental, etc. But hey! Uhaul saved the labor cost of having to have some humans at a locationMichael P.
Fast and Easy. Employee was friendly and very informative.Daniel M.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.jose luis L.
El cliente no dejó un comentario.Jessica P.
El cliente no dejó un comentario.KIRK K.
Was charged and additional $38 dollars and now bill or invoice was sent.Fred P.
The gentleman who provided the customer service was fantastic!Woodworth C.
Carlos was great. Very professionalSerenity C.
Great customer service! Van was clean and ready. Great communication and easy pick up and drop off. If you get a uhaul in Salinas this is the place to go!!!Albert I.
My comment is in the process The service at the Salinas U-Haul was above par. Finding a trailer and knowing where to pick it up is a bit too confusing. We didn't even know until the morning we picked it up where the pick-up place was.Philip G.
El cliente no dejó un comentario.Roger C.
El cliente no dejó un comentario.RAMIRO S.
Excellent customer service will recommend everyonemichael M.
Was charged $14 mover insurance when I clearly stated not needed in person and online applicationRaymundo M.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.Heidi S.
Improve when reserving equipment- Communicate with all u-haul stores on customers info I.D. -Also ask customer whats more convenient to drop off equipment to a closer location - My opinion have every1 on same page from u-hual so ders no mis- understanding!!!JOEL C.
Wonderful service/friendly and efficient Great service manager! You have a keeper in this guy-Mr. Carlos GamoaSusan G.
El cliente no dejó un comentario.DALE E.
Truck could have been cleaned before pickup. The agent was very accommodating and friendly.DONALD M.
El cliente no dejó un comentario.Katelyn K.
Excellent service Thank youCHERLYN A.
Servicio al cliente de excelencia. Friendly and efficient. Pick up and return was simply effortless.Alofa A.
Easy in-and-out transactionDouglas C.
Lockbox was extremely difficult to openJONATHAN B.
Carlos was extra accommodating with my mobile pick up making it easy for me to pick up the vehicle and stayed in constant communication with me the entire time. I will rent from this location in the future even though it's not the closest facility to me!RICHARD H.
Horrible experience, I will never use this location again!!!! The Uhaul operator left me waiting, "clearly" stating his job was selling cars, NOT operating or serving Uhaul customers....AND I WILL HAVE TO WAIT WHILE HE IS OFF PROPERTY DOING TEST DRIVES WITH REAL CUSTOMERS, and that Uhaul customers are not as important as real buying car customers. I left the property after waiting 15 minutes, and WAS NOT able to checkout because the operator refused to return until he sold a car during an off property test drive. Why is Uhaul Corporation allowing this "second class" Uhaul customer status to it's customers? When I told the car salesman to return, he refused. He stated his real job is a car salesman and I would just have to wait until his return. He said he doesn't care if I complain to Uhaul Corporation,....."Go ahead and complain ", he said, "I don't care"Martin C.
The gentleman I worked with could not have been nicer, more professional, or helpful. I was a bit worried going into this but could not have been more pleased with my experienceKATHERINE I.
El cliente no dejó un comentario.James W.
I dropped off the vehicle on a Sunday, so no-one was working there. The lot is pretty small, leaving little space to leave the uhaul truck. No clear sign as to where to leave the truck.PHILIPJOSHUA M.
You did wellROBERT B.
El cliente no dejó un comentario.RAUL G.
El cliente no dejó un comentario.ROSA C.
only i can say thank you for great service excellentCarlos C.
hats off to man that helped me Give him a raiseRAYMOND B.
El cliente no dejó un comentario.Charles D.
The customer service agent was friendly and more than accommodating.JOSEPH H.