Nothing. It was all greatCUAUHTEMOC R.
Customer Reviews for Central Maxi Storage
(Distribuidor de U-Haul del vecindario)
Port Neches, TX 77651
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very helpful.Becky B.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.TODD G.
El cliente no dejó un comentario.DARYL G.
Upon moving out I notice a few items from the back wall that had contact with the floor had water damage. I know most likely due to our extreme crazy weather we had last year is likely the culprit. The staff has always been extremely courteous and helpful. Thank you for the the years of great service.Shane W. C. | Overall Experience
No complaints...great experience.MARY E.
El cliente no dejó un comentario.DANA CATRICE M.
The girl in front of no GoodRONALDO P. | Overall Experience
Things went smoother than any other rental I've ever made. Truck was clean and had no mechanical issues at all.Michael M.
El cliente no dejó un comentario.Zulfikar P.
El cliente no dejó un comentario.Anitra L.
El cliente no dejó un comentario.stephen j. | Overall Experience
Callie was great to work with !Jaime H.
Callie is awesomeKENNY H.
El cliente no dejó un comentario.DOUGLAS N.
I appreciate the customer service. Very friendly. I will come to this location again. We thank you ðŸ˜ŠLoretta C.
El cliente no dejó un comentario.Monica J.
Horrible experience from start to finish. By far the worse uhaul anywhereGUADALUPE G.
Open hours to 8 a.m. The return after hours was easy and convenient.MYRNA R.
I dropped the trailer off at 4:14 Saturday, saving a whole day's rental. But because the drop off app was not working and the location did not have an answering machine I was still charged for a day!Tyler A.
El cliente no dejó un comentario.Shirley S. | Overall Experience
Yes I'm satisfied. I've used this mini storage a couple of times and it's been a pleasure. GraciasRobert P. | Overall Experience
The girl working was friendly and knowledgeable and excellent customer serviceKaren K.
Perfect place to get a Uhaul. Was given super service and was very helpful. Will be back.JOHNNY O.
Truck needed maintenance. All the lights, check engine, brakes, abs, ect and gages would come on and go off while driving.Joel W.
Owner was not very friendly and did not offer to help hitch the trailer. He did come out and helped connect safety chains.Marc S.
El cliente no dejó un comentario.Natasha D.
Was referred here by a friend. When I came and moved my stuff in, the staff was very helpful and resourceful. I am a satisfied customer and if I need to use them again later, I'd definitely will come back.Woodrow W. | Overall Experience
El cliente no dejó un comentario.Kristel P.
El cliente no dejó un comentario.JOHN F. | Overall Experience
El cliente no dejó un comentario.brady w. | Overall Experience
My first experience with renting a facility & all was good!NANCY C. | Overall Experience
El cliente no dejó un comentario.Dennis C.
Awesome experience with your Facility and will most definitely use it again in the future ☺️ANDREW S. | Overall Experience
Nope ðŸ™‚ramona C.
truck was filthy, tire was flat, rear view window on drivers side folded all the way towards the door to where I could see my self and wouldn't stay unless I was going 50 mph or below. interior and back light were out and I didn't notice until dark when I was on I10 at dark. It just seemed like no one checked the well being of the vehicle and with COVID 19 moving rapidly for you not to at least clean the truck is a huge deal. let alone the tire, mirror and lights . It was just an awful overall experience and with calling road side assistance multiple times the inconveniences set me back a whole DAY!!!! and luckily the field manager and road side assistance helped a lot. but this was just a terrible experienceDariante E.
El cliente no dejó un comentario.sandra D.
El cliente no dejó un comentario.william C.
Nothing I Believe Everything Was Greatâ£ï¸Leticia K.
El cliente no dejó un comentario.Verne D.
Stop changing peoples pick up location and time at the last minute. Then i was charged $20 for after hours when the first place I was picking up from stayed open till 5!! I've rented 2 trucks in the past month and this will be my last because of 3 different changes. Next time I'll rent from someone else.Tyra B.
El cliente no dejó un comentario.susan B.
The people were nice. I didn't get the truck I reserved, 20' i had to take a 26' truck. But the truck was already dirty inside cab and cargo area. Had reserved a appliance dolly, but was not available, had to use a standard dolly. Was told by customer service i would not be charged any mileage but was anyway.Gary B.
Place sucks and their customer service is for the dogs.Patsy S.
EXCELLENT CUSTOMER SERVICE AT THIS LOCATION. DO NOT GO ANYWHERE ELSE IN PORT NECHES, TX FOR U-HAUL.Christina W.
The price for this auto transport more than doubled since i rented approx 45 days ago same equipment.... As a frequent and long time customer not pleased with the increase and may be forced to seek alternativesLESLIE S.
El cliente no dejó un comentario.neil B.
El cliente no dejó un comentario.Francisco G.
Not a thing. Lady helping me was great!Mike S.
I got charged a cleaning fee when i turned it in it was windy and a couple of leaves might have fallen in so i was charged 15 dollars id like to know how the leaves from wind maybe 10 tiny leaves max in trailer constitutes 15 dollar cleaning fee? All i moved were doors in an installer for lowes.josue L.
El cliente no dejó un comentario.Abbie B.
El cliente no dejó un comentario.bonnie B.
El cliente no dejó un comentario.ENRIQUE C.
Very professional crewMiseal C.
El cliente no dejó un comentario.Morgan M.
El cliente no dejó un comentario.Benjamin T.
I am new to Uhaul, but based upon my experience renting other vehicles it seems odd that when turning rentals in this location expects the customer to unhitch trailers themselves, drag it yourself to where they sit on display, then park the truck backwards in line with the rest of their fleet. Maybe rental car experiences have given me unrealistic customer service expectations, but the dedicated Uhaul location I picked the equipment up from was much more helpful. The older man here seemed uninterested in getting up from his chair. Eventually the young lady did come out to direct and assist, and the younger man I spoke with days earlier was friendly and offered good information.Christopher D.
El cliente no dejó un comentario.DALE JOHN L.
Young lady at this location very professional, she would have handled unhooking my trailer by herself if I wouldn't have been there. Excellent employee.Wayne M.
El cliente no dejó un comentario.Daniel M.
This location didn't go look for the trailer I dropped off over the weekend. After I called and reassured them it was there. Very lazy and unprofessional.Blake R.
El cliente no dejó un comentario.Kanisha H.
El cliente no dejó un comentario.Oswaldo S.
Great service, easy in and outjoe D.
I was picking up the 20 ft truck early so they were supposed to leave the key in the lockbox and I even went the day before to verify everything and yet I get there at 7:30 am and they failed to leave the key in the lockbox. I was dropped off and had to wait and hour and a half until 9 am when the store opened. I had people meeting me 30 minutes away to help load the truck and I was late.Kathy W.
We love this location and the employees! We use them several times a year for my business! They are amazing!tammy H.
Insurance was added even though I didn't need it. Charged $880.+, which is not the rate I was quoted. Did not confirm charges before my card was ran. Should have been $760. which was charged the next day. That is a lot of money all at once when someone is moving 12 hours away. Could not just get the $120 refunded, which would have been easier I think than starting everything over and taking the additional $760 because now I'm told 3-5 business days before I can get the $880 back. Would be a good idea to confirm charges with the customer before you take their money and mess up their bank account. Also, could not believe the condition of the straps on the tow dolly, it was pointed out to us by the wonderful person in Huntsville, AL when I dropped the truck off. He was exceptional, unlike the people in Texas. Very attentive and helpful and said the straps should have been replaced a long time ago.jannie E.
First i ordered online and when i arrived to pick it up i had to redo my order. Then he took my card and attempted to force me to purchase multiple insurance options with no discussion. The appliance dolly wasn't put together correctly so i had to correct that. The straps on the ramp were attached on the inside of the ramp forcing you to drive the dolly over the straps. I move yearly and always use uhaul but probably done with that now.Mark P.
El cliente no dejó un comentario.scott E.
El cliente no dejó un comentario.Aaron A.
Great service.Mike L.
El cliente no dejó un comentario.Jo Ann J.
Kallye was such a pleasure! She was very attentive, answered all my questions, and very helpful!Clayton T.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Carion H.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.NIcole K.
El cliente no dejó un comentario.Doug R.
Wonderful customer service.Stephanie G.
Very friendly and helpful staff now I know where to go when I need a uhaul and also highly recommend to my friends and familyVerenda A.
Excellent rental experiencewilliam C.
El cliente no dejó un comentario.GREGORY M.
Nothing more to be done, rented from this location before and it's always been top notch service/ customer support.Schylar W.
El cliente no dejó un comentario.Kristi R.
all at this location, was perfectSalvador G.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Ray L.
El cliente no dejó un comentario.Nir B.
This was the first time I've ever used Uhaul and I'll never use them again because of the owner of the storage facility. He needs to learn customer service. He was very rude and ugly to me for no reason.Amy A.
I was charges 20.00 late fee for bring the truck back the same day of rental. I grant you my movers didnt ask where they should drop the truck off and drop it off at a different location,but I guess because the location was closed I was charged the late fee for dropping the truck off the same day of rental.susanna G.
El cliente no dejó un comentario.Jose H.
El cliente no dejó un comentario.Nicholas P.
El cliente no dejó un comentario.Yolanda G.
When I picked up the truck and was less than a 1/4 of a mile from the location, the ramp slid from the truck and came off track and broke completely. There was no other truck available all they recommended was to text a guy named BRAD! REALLY! NOT even offer to come look at the truck or to even help to resolve in any manner what so ever! I HAD TO MOVE THAT DAY DUE to a DV situation! UHAUL should at least comp me because I also had to hire movers on top of that truck rental! NOTHING OF THE . SORT. I AM VERY DISAPPOINTED !!! CALL ME TO DISCUSS! -- I have rented from U haul 3 times this year. NEVER AGAIN..Dawn C.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Vernon C.
El cliente no dejó un comentario.ANTONIO S.
Was charged an additional $50.80 beyond the original charge of $81.00. Had U-Haul less than 24 hours. Just way to much. We'll just need to utilize another company in the future.Chester J.
They were very informative, helpful, and professionalJeremy G. | Reservación
I was charged 5 gallons of fuel for driving 7 miles. Either your trucks need some serious overhauling on their MPG or I was robbed. I will never use uhaul again for as long as I live.Nicholas S.
While the actual rental of the storage unit and uhaul were easy and quick, we were extremely disappointed to get to the facility to unload the truck and see that the key was not in the provided lock.Rachel L. | Reservación
El cliente no dejó un comentario.Shiree L.
The service was great. I was helped fairly quickly and the staff were nice.Coby C. | Reservación
The staff here was amazing! He made sure the trailer was connected properly, made us feel welcomed, and made sure we knew what to expect with returning the trailer. What wonderful and friendly office staff and great environment! We will for sure be back!Clayton T.
Stay open a little longer on a Saturday.Thank you for your courteous generosityVanilla C.
Personal amablejeffrey R.
El cliente no dejó un comentario.jo L.
GREAT SERVICECandido S.
Person checked me in, pointed to the truck which was about 150 feet from the office and pointed to the utility dolly for me to load into the truck. Attendant never left the office and prvided no explanation.Rocky H.
The location was closed when I dropped off the trailer.Scott J.
They were very accommodating.Doug L. | Reservación
They are always so nice and this is my second time renting from them, and the lady at the front desk is easy on the eyes. Highly recommend..Thad M. | Reservación
I have no complaints whatsoever about my experience so far. Everything was easy and no hidden fees.Zachary P. | Reservación
Wonderful customer service. Jessica was polite and patient and made me feel very comfortable with the entire process.Gabrielle G. | Reservación
I would use again if needed.Sonya L. | Overall Experience
Could have not rented a better place to store our things. The staff went up and above there jobs. Justin HeardJUSTIN H. | Overall Experience
Staff was very friendly and worked with me on all my needsPHILLIP D. | Overall Experience
No problems at allMISTY R. | Overall Experience
NingunoCharles J. | Overall Experience
The staff were incredibly helpful in accommodating me with the registration process and finding the right size storage unit we needed. Customer service was very good.KURT M. | First Impressions