Comentarios del cliente para Central Maxi Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Central Maxi Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

joe D.
Grado:

Great service, easy in and out

Kathy W.
Grado:

I was picking up the 20 ft truck early so they were supposed to leave the key in the lockbox and I even went the day before to verify everything and yet I get there at 7:30 am and they failed to leave the key in the lockbox. I was dropped off and had to wait and hour and a half until 9 am when the store opened. I had people meeting me 30 minutes away to help load the truck and I was late.

tammy H.
Grado:

We love this location and the employees! We use them several times a year for my business! They are amazing!

jannie E.
Grado:

Insurance was added even though I didn't need it. Charged $880.+, which is not the rate I was quoted. Did not confirm charges before my card was ran. Should have been $760. which was charged the next day. That is a lot of money all at once when someone is moving 12 hours away. Could not just get the $120 refunded, which would have been easier I think than starting everything over and taking the additional $760 because now I'm told 3-5 business days before I can get the $880 back. Would be a good idea to confirm charges with the customer before you take their money and mess up their bank account. Also, could not believe the condition of the straps on the tow dolly, it was pointed out to us by the wonderful person in Huntsville, AL when I dropped the truck off. He was exceptional, unlike the people in Texas. Very attentive and helpful and said the straps should have been replaced a long time ago.

Mark P.
Grado:

First i ordered online and when i arrived to pick it up i had to redo my order. Then he took my card and attempted to force me to purchase multiple insurance options with no discussion. The appliance dolly wasn't put together correctly so i had to correct that. The straps on the ramp were attached on the inside of the ramp forcing you to drive the dolly over the straps. I move yearly and always use uhaul but probably done with that now.

scott E.
Grado:

El cliente no dejó un comentario.

Aaron A.
Grado:

El cliente no dejó un comentario.

Mike L.
Grado:

Great service.

Jo Ann J.
Grado:

El cliente no dejó un comentario.

Clayton T.
Grado:

Kallye was such a pleasure! She was very attentive, answered all my questions, and very helpful!

William C.
Grado:

El cliente no dejó un comentario.

Carion H.
Grado:

El cliente no dejó un comentario.

David T.
Grado:

El cliente no dejó un comentario.

NIcole K.
Grado:

El cliente no dejó un comentario.

Doug R.
Grado:

El cliente no dejó un comentario.

Stephanie G.
Grado:

Wonderful customer service.

Verenda A.
Grado:

Very friendly and helpful staff now I know where to go when I need a uhaul and also highly recommend to my friends and family

william C.
Grado:

Excellent rental experience

GREGORY M.
Grado:

El cliente no dejó un comentario.

Schylar W.
Grado:

Nothing more to be done, rented from this location before and it’s always been top notch service/ customer support.

Kristi R.
Grado:

El cliente no dejó un comentario.

Salvador G.
Grado:

all at this location, was perfect

John B.
Grado:

El cliente no dejó un comentario.

Ray L.
Grado:

El cliente no dejó un comentario.

Nir B.
Grado:

El cliente no dejó un comentario.

Amy A.
Grado:

This was the first time I’ve ever used Uhaul and I’ll never use them again because of the owner of the storage facility. He needs to learn customer service. He was very rude and ugly to me for no reason.

susanna G.
Grado:

I was charges 20.00 late fee for bring the truck back the same day of rental. I grant you my movers didnt ask where they should drop the truck off and drop it off at a different location,but I guess because the location was closed I was charged the late fee for dropping the truck off the same day of rental.

Jose H.
Grado:

El cliente no dejó un comentario.

Nicholas P.
Grado:

El cliente no dejó un comentario.

Yolanda G.
Grado:

El cliente no dejó un comentario.

Dawn C.
Grado:

When I picked up the truck and was less than a 1/4 of a mile from the location, the ramp slid from the truck and came off track and broke completely. There was no other truck available all they recommended was to text a guy named BRAD! REALLY! NOT even offer to come look at the truck or to even help to resolve in any manner what so ever! I HAD TO MOVE THAT DAY DUE to a DV situation! UHAUL should at least comp me because I also had to hire movers on top of that truck rental! NOTHING OF THE . SORT. I AM VERY DISAPPOINTED !!! CALL ME TO DISCUSS! -- I have rented from U haul 3 times this year. NEVER AGAIN..

Charles H.
Grado:

El cliente no dejó un comentario.

Vernon C.
Grado:

El cliente no dejó un comentario.

ANTONIO S.
Grado:

El cliente no dejó un comentario.

Chester J.
Grado:

Was charged an additional $50.80 beyond the original charge of $81.00. Had U-Haul less than 24 hours. Just way to much. We'll just need to utilize another company in the future.

Jeremy G. | Reservación |
Grado:

They were very informative, helpful, and professional

Nicholas S.
Grado:

I was charged 5 gallons of fuel for driving 7 miles. Either your trucks need some serious overhauling on their MPG or I was robbed. I will never use uhaul again for as long as I live.

Rachel L. | Reservación |
Grado:

While the actual rental of the storage unit and uhaul were easy and quick, we were extremely disappointed to get to the facility to unload the truck and see that the key was not in the provided lock.

Shiree L.
Grado:

El cliente no dejó un comentario.

Coby C. | Reservación |
Grado:

The service was great. I was helped fairly quickly and the staff were nice.

Clayton T.
Grado:

The staff here was amazing! He made sure the trailer was connected properly, made us feel welcomed, and made sure we knew what to expect with returning the trailer. What wonderful and friendly office staff and great environment! We will for sure be back!

Vanilla C.
Grado:

Stay open a little longer on a Saturday.Thank you for your courteous generosity

jeffrey R.
Grado:

Friendly staff

jo L.
Grado:

El cliente no dejó un comentario.

Candido S.
Grado:

GREAT SERVICE

Rocky H.
Grado:

Person checked me in, pointed to the truck which was about 150 feet from the office and pointed to the utility dolly for me to load into the truck. Attendant never left the office and prvided no explanation.

Scott J.
Grado:

The location was closed when I dropped off the trailer.

Brian M.
Grado:

El cliente no dejó un comentario.

Hadrian S.
Grado:

El cliente no dejó un comentario.

Erin G.
Grado:

El cliente no dejó un comentario.

Lucy L.
Grado:

VERY FRIENDLY AND WILL RENT AGAIN A VERY NICE EXPERIENCE

Sonja E.
Grado:

El cliente no dejó un comentario.

Gwendolyn S.
Grado:

El cliente no dejó un comentario.

Chris H.
Grado:

El cliente no dejó un comentario.

Susan H.
Grado:

El cliente no dejó un comentario.

TISHA C.
Grado:

El cliente no dejó un comentario.

alex O.
Grado:

El cliente no dejó un comentario.

Doug L. | Reservación |
Grado:

They were very accommodating.

thach N.
Grado:

none

Thad M. | Reservación |
Grado:

They are always so nice and this is my second time renting from them, and the lady at the front desk is easy on the eyes. Highly recommend..

OMEGA F.
Grado:

They always have what I need.

Jeff L.
Grado:

El cliente no dejó un comentario.

Zachary P. | Reservación |
Grado:

I have no complaints whatsoever about my experience so far. Everything was easy and no hidden fees.

Kinshasa B.
Grado:

El cliente no dejó un comentario.

Gabrielle G. | Reservación |
Grado:

Wonderful customer service. Jessica was polite and patient and made me feel very comfortable with the entire process.

Joseph B.
Grado:

El cliente no dejó un comentario.

Miseal C.
Grado:

Ve rapid, and very helpful

Michael C.
Grado:

No hassle getting in and getting equipment. Equipment in good shape. No hassle in returning equipment. Persons at register easy to work with.

Iris L.
Grado:

They were respectful of my concerns, offering me different ideas. They showed me many different plans. I am pleased with the way they made my concerns their top priority.

william C.
Grado:

El cliente no dejó un comentario.

Sherry M.
Grado:

El cliente no dejó un comentario.

CHARLIE C.
Grado:

Nothing everything a ok

john J.
Grado:

El cliente no dejó un comentario.

PATRICIA M.
Grado:

El cliente no dejó un comentario.

Sonya L. | Overall Experience |
Grado:

I would use again if needed.

Karl M.
Grado:

Nothing! Jessica ( I think that’s her name) she was amazing!

Karl M.
Grado:

Can’t think of a thing

JOHN B.
Grado:

it was clean, but truck is getting old. brake and gas pedal too close together, transmission may need maintenance.

Henry T.
Grado:

El cliente no dejó un comentario.

Dave D.
Grado:

El cliente no dejó un comentario.

Ashley S.
Grado:

El cliente no dejó un comentario.

JUSTIN H. | Overall Experience |
Grado:

Could have not rented a better place to store our things. The staff went up and above there jobs. Justin Heard

Steven S.
Grado:

El cliente no dejó un comentario.

leslie H.
Grado:

While the staff was helpful and efficient, they were more business-like in the transaction, which is okay unless a customer is expecting staff to be more warm and friendly in their type of service. I could have just caught them on a bad day, too.

david L.
Grado:

El cliente no dejó un comentario.

ROSE J.
Grado:

El cliente no dejó un comentario.

Elizabeth B.
Grado:

Most assuredly I will recommend this location not only for its pleasant establishment but the most friendliest and helpful staff that made my already stressed out move an ease .. thanks u-haul guys

Patrick B.
Grado:

El cliente no dejó un comentario.

PHILLIP D. | Overall Experience |
Grado:

Staff was very friendly and worked with me on all my needs

Melvin D.
Grado:

El cliente no dejó un comentario.

tammy H.
Grado:

They are always so friendly and easy to rent from!!!

James C.
Grado:

Booked 10 foot truck online and two places that had available, When I arrived I was told the 10 ft truck I had reserved was not available, previous renter had lost key. I was offered a 20ft instead, but at a higher cost. Asked for price match on 10 ft, but only got a dolly thrown in. I had flown in and had no way to go to another dealer. Then truck had no cruise control and I had a 1,200 mile drive. Bigger truck burned more gas, cost more to rent. Make a guarantee that if a truck you reserve isn’t available, you get next size for same price!

MISTY R. | Overall Experience |
Grado:

No problems at all

Charles J. | Overall Experience |
Grado:

None

amanda D.
Grado:

Only issue I had was not being able to adjust the steering wheel height. The weird thing was that there was a broken handcuff on the passenger door. It looked like someone had been chained to the inside of the van by the handcuff and then they had to break it to get free.

kimberly E.
Grado:

Everything was good. This is the second time I have used this location.

Angela B.
Grado:

El cliente no dejó un comentario.

Dustin H.
Grado:

El cliente no dejó un comentario.

sherry G.
Grado:

not a thing!

Joshua M.
Grado:

Lady at the desk did was not helpful. We did not get informative direction on the amount of time we had the truck, or what to do with ge existing damage. She did not do a walk around before she gave us the keys.

Mindy G.
Grado:

This has been the best experience. Stephanie and her husband are two amazing people and their professionalism has been impeccable.

Miseal C.
Grado:

El cliente no dejó un comentario.

Laurie W.
Grado:

El cliente no dejó un comentario.

Stephanie M.
Grado:

El cliente no dejó un comentario.

Miseal C.
Grado:

Very nice and professional people -

roy B.
Grado:

El cliente no dejó un comentario.

Larry E.
Grado:

Worked wonders. Thank you

Richard C.
Grado:

El cliente no dejó un comentario.

Wesley H.
Grado:

El cliente no dejó un comentario.

Thomas L.
Grado:

El cliente no dejó un comentario.

Pervaiz M.
Grado:

El cliente no dejó un comentario.

Carmen H R.
Grado:

Really didn't have contact with anyone as the location closed by the time we were able to get there around 2:23 P.M. I think this location closes @ 1 P.M. on Saturdays. Anyways, we were glad we were able to drop it off as it was rented as a one-way service.

KURT M. | First Impressions |
Grado:

The staff were incredibly helpful in accommodating me with the registration process and finding the right size storage unit we needed. Customer service was very good.

No reviews have been submitted for this location.

Back
To Top