Customer Reviews for Central Maxi Storage
(Distribuidor de U-Haul del vecindario)

494 comentarios

885 Ridgewood Dr   Port Neches, TX 77651

(409) 727-7725

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(409) 727-7725

885 Ridgewood Dr
Port Neches, TX 77651

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Thuong T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian C. 
Clasificación:
3.0

I did a drop off with no one in the office, so I cannot evaluate their service.

RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa T. 
Clasificación:
5.0

Everything was great from pick up drop off

Bernie B. 
Clasificación:
3.0

We got a filthy truck to use plus the transmission was not working properly the truck needs to be service..overall a bad experience will not use this location again

Woodrow N. 
Clasificación:
4.0

Overall great experience. My one complaint… I picked up the truck half full which wasn't a problem. But I returned the truck almost full and was still charged $7.00 for mileage overage. With the piece of gas these days, this charge was unnecessary

Alicia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA B. 
Clasificación:
5.0

AC give up after driving few miles. AC was out for most of the drive about 60 miles, it was very hot! Finally had to stop because couldn't handle the heat, took a 20 minutes break then started driving again and suddenly the AC started it working again.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalynn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
4.0

I paid for a moving dolly that I did not receive. Other than this my experience was great.

Misty B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco T. 
Clasificación:
3.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Great customer service.

fabian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clemence C. 
Clasificación:
5.0

The staff was very pleasant

Brandy F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis H. 
Clasificación:
4.0

When customers are moving, unlimited mileage would be helpful for multiple trips. Ramps should also be added to smaller trucks.

Ebony M. 
Clasificación:
5.0

Great service and equipment.

Eboni B. 
Clasificación:
5.0

Very professional and good people

Mohamed G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY C. 
Clasificación:
1.0

We were overcharged and blamed for a lock that we did not put on. Do not recommend this location.

Donnell F. 
Clasificación:
5.0

No problems at all. This is my "go to", if and when i need a storage unit.

Thad M.  |  Overall Experience 
Clasificación:
3.0

Have more pads in stock to rent to customers.

CAROL NUNEZ R. 
Clasificación:
5.0

Service was great no complaints

COREY F. 
Clasificación:
5.0

Clean and organized location. Far different experience to others in the area.

CHAD S. 
Clasificación:
5.0

The young lady that helped me was very knowledgeable of their equipment and their system. Had me in and out in very good time. Thank yall and ill be back when the need arises.

RON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY MILLSAP P. 
Clasificación:
2.0

Uhaul double booked my trailer so this location tried to get me to drive to Beaumont (30 minutes) to get what I needed. After I said ,"that won't work"they offered me a larger trailer at no extra cost. That option should have been given first. This location also gave me the wrong truck initially- I caught the error because the gas gauge didn't match the contract. Double booking should NOT happen. That practice should cease and if errors occur, the customer's needs should be first.

Alicia H. 
Clasificación:
5.0

The young lady at the counter checked me out in a hurry, loaded an appliance dolly and hooked up the trailer by herself. She's awesome!!

JAMES B. 
Clasificación:
5.0

The after hours drop off(Sunday) on the app did not recognize the drop off location. The nice young lady told me this could happen when I picked up the vehicle. However I did receive email confirmation Monday morning. Other than this everything went fine.

DAVID J. 
Clasificación:
5.0

Nothing was very friendly polite and friendly

PEGGY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA A. 
Clasificación:
5.0

The. process from A-Z was very smooth! I also rented a truck from you guys as well as a storage unit... 10 x. 30. Kallye is extremely professional and handled everything quickly and efficiently. She is a definite asset to your company! I would rent here again if necessary and will definitely refer ppl your way. Have a blessed day.

NIKKI P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA J. 
Clasificación:
5.0

I had a very good experience

JENNIFER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBY S. 
Clasificación:
5.0

Everything was just as the young lady ashley said it would be.

TABITHA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Great Service! We couldn't have had a better experience! Callie was very knowledgeable and totally helped with equipment and any questions we had. No improvement needed.

CARLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S.  |  Overall Experience 
Clasificación:
5.0

This location was great. However, they changed it because the original location I had chosen, which was closer to my house, didn't have the size truck I needed. Then they changed my pick-up time, drop-off time and the way we could get the truck. That caused a lot more of a headache than moving already is. The app and website are extremely unreliable.

KELLY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared M.  |  Overall Experience 
Clasificación:
5.0

A great storage unit. Staff was always friendly and eager to help. I would definitely recommend this place to anyone who needs a storage unit.

Elizabeth C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

Service was excellent, Mrs. Kallie was professional, and a pleasure to work with. I am handicapped and she made this experience easy for me. I don't know of anything u need to do differently.

NAKIA TERRELL C. 
Clasificación:
1.0

El cliente no dejó un comentario.

KRYSTEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE G. 
Clasificación:
5.0

No comment

Vincent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eldridge R. 
Clasificación:
5.0

We were initially scheduled at 1145 Gulfway Drive at D&D automotive but the owner did not show up and would not let us take the trailer even though it was paid for. We called U-Haul and were rerouted to the Ridgewood location and received excellent service as expected. We were telling of what happened and the receptionist knew the problem location by name and the customer in the lobby also had a previous bad experience with that owner!! My question is why isn't U-Haul doing something about this lack of service that is obviously well known in the area?

Gregory R. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
5.0

Super friendly and helpful staff

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKKI P. 
Clasificación:
5.0

Pay that young lady more money!!!

Don E. 
Clasificación:
4.0

N\a

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin K.  |  Overall Experience 
Clasificación:
5.0

Staff is awesome

Robert R.  |  Overall Experience 
Clasificación:
5.0

Gracias

Stephen J. 
Clasificación:
3.0

Make sure the side mirrors can be adjusted and aren't stuck due to a combination of rust and what I can only describe as "gunk" It would also be nice if the truck I rented wasn't below 1/8th a tank of fuel. This effectively doubled the cost of the truck even after the refund for bringing the truck back with 1/3rd a tank of fuel.

Trevor F. 
Clasificación:
5.0

The salesperson Kally, was very friendly and helpful.

TONY T. 
Clasificación:
5.0

Nothing. It was all great

CUAUHTEMOC R. 
Clasificación:
5.0

Very helpful.

Becky B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARYL G. 
Clasificación:
5.0

Upon moving out I notice a few items from the back wall that had contact with the floor had water damage. I know most likely due to our extreme crazy weather we had last year is likely the culprit. The staff has always been extremely courteous and helpful. Thank you for the the years of great service.

Shane W. C.  |  Overall Experience 
Clasificación:
5.0

No complaints...great experience.

MARY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA CATRICE M. 
Clasificación:
5.0

The girl in front of no Good

RONALDO P.  |  Overall Experience 
Clasificación:
5.0

Things went smoother than any other rental I've ever made. Truck was clean and had no mechanical issues at all.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zulfikar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anitra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen j.  |  Overall Experience 
Clasificación:
5.0

Callie was great to work with !

Jaime H. 
Clasificación:
5.0

Callie is awesome

KENNY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS N. 
Clasificación:
5.0

I appreciate the customer service. Very friendly. I will come to this location again. We thank you 

Loretta C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica J. 
Clasificación:
1.0

Horrible experience from start to finish. By far the worse uhaul anywhere

GUADALUPE G. 
Clasificación:
5.0

Open hours to 8 a.m. The return after hours was easy and convenient.

MYRNA R. 
Clasificación:
5.0

I dropped the trailer off at 4:14 Saturday, saving a whole day's rental. But because the drop off app was not working and the location did not have an answering machine I was still charged for a day!

Tyler A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley S.  |  Overall Experience 
Clasificación:
4.0

n\a

James D. 
Clasificación:
5.0

Yes I'm satisfied. I've used this mini storage a couple of times and it's been a pleasure. Gracias

Robert P.  |  Overall Experience 
Clasificación:
5.0

The girl working was friendly and knowledgeable and excellent customer service

Karen K. 
Clasificación:
5.0

Perfect place to get a Uhaul. Was given super service and was very helpful. Will be back.

JOHNNY O. 
Clasificación:
2.0

Truck needed maintenance. All the lights, check engine, brakes, abs, ect and gages would come on and go off while driving.

Joel W. 
Clasificación:
3.0

Owner was not very friendly and did not offer to help hitch the trailer. He did come out and helped connect safety chains.

Marc S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha D. 
Clasificación:
5.0

Was referred here by a friend. When I came and moved my stuff in, the staff was very helpful and resourceful. I am a satisfied customer and if I need to use them again later, I'd definitely will come back.

Woodrow W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brady w.  |  Overall Experience 
Clasificación:
5.0

My first experience with renting a facility & all was good!

NANCY C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

Awesome experience with your Facility and will most definitely use it again in the future ☺️

ANDREW S.  |  Overall Experience 
Clasificación:
5.0

Nope 🙂

ramona C. 
Clasificación:
1.0

truck was filthy, tire was flat, rear view window on drivers side folded all the way towards the door to where I could see my self and wouldn't stay unless I was going 50 mph or below. interior and back light were out and I didn't notice until dark when I was on I10 at dark. It just seemed like no one checked the well being of the vehicle and with COVID 19 moving rapidly for you not to at least clean the truck is a huge deal. let alone the tire, mirror and lights . It was just an awful overall experience and with calling road side assistance multiple times the inconveniences set me back a whole DAY!!!! and luckily the field manager and road side assistance helped a lot. but this was just a terrible experience

Dariante E. 
Clasificación:
5.0

They were very informative, helpful, and professional

Jeremy G. | Reservación
Clasificación:
2.0

While the actual rental of the storage unit and uhaul were easy and quick, we were extremely disappointed to get to the facility to unload the truck and see that the key was not in the provided lock.

Rachel L. | Reservación
Clasificación:
5.0

The service was great. I was helped fairly quickly and the staff were nice.

Coby C. | Reservación
Clasificación:
5.0

They were very accommodating.

Doug L. | Reservación
Clasificación:
4.0

They are always so nice and this is my second time renting from them, and the lady at the front desk is easy on the eyes. Highly recommend..

Thad M. | Reservación
Clasificación:
5.0

I have no complaints whatsoever about my experience so far. Everything was easy and no hidden fees.

Zachary P. | Reservación
Clasificación:
5.0

Wonderful customer service. Jessica was polite and patient and made me feel very comfortable with the entire process.

Gabrielle G. | Reservación
Clasificación:
5.0

I would use again if needed.

Sonya L.  |  Overall Experience 
Clasificación:
5.0

Could have not rented a better place to store our things. The staff went up and above there jobs. Justin Heard

JUSTIN H.  |  Overall Experience 
Clasificación:
4.0

Staff was very friendly and worked with me on all my needs

PHILLIP D.  |  Overall Experience 
Clasificación:
5.0

No problems at all

MISTY R.  |  Overall Experience 
Clasificación:
4.0

Ninguno

Charles J.  |  Overall Experience 
Clasificación:
4.0

The staff were incredibly helpful in accommodating me with the registration process and finding the right size storage unit we needed. Customer service was very good.

KURT M.  |  First Impressions 
Clasificación:
1.0

I reserved this storage and called and made an appointment for Friday 9/1/17. When I arrived Friday, I was told that they didnt have any other spaces available.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Dropping off the truck was very easy at the 24 hour facility.

Privacy R.  |  First Impressions 
Clasificación:
5.0

nice folks, quick service. the room was great. Only problem is I`m trying to set up the online account, and it has tied me to someone elses account with a different number.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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