Customer Reviews for CC Computers
(U-Haul Neighborhood Dealer)

746 reviews

7149 Staples Mill Rd   Henrico, VA 23228

(804) 767-8215

Location Hours

  • Mon-Fri: 8:30 am - 7 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(804) 767-8215

7149 Staples Mill Rd
Henrico, VA 23228

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 7 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Sherman R. 
Rating:
5.0

Everything was great.

CRAIGDARRYL B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

A very easy experience!

MARY B. 
Rating:
5.0

Customer did not leave a comment.

Terry H. 
Rating:
4.0

Customer support was friendly and quick. Convenient pick up and drop off

Eric F. 
Rating:
4.0

The purchase started off rocky; even though I placed my order online. In the future I feel communication is key to make for a more successful experience. Overall the manager at the site was pleasant and professional.

THELMA C. 
Rating:
2.0

Customer did not leave a comment.

mary W. 
Rating:
5.0

Monty was a pleasure to deal with!

JEFFREYKYE C. 
Rating:
5.0

Rented here multiple times, customer service is second to none, really great management.

WILLIAMDONALD J. 
Rating:
5.0

Customer did not leave a comment.

Bronwyn M. 
Rating:
5.0

Nothing everything was perfect

Antonio C. 
Rating:
5.0

Customer did not leave a comment.

ERIC F. 
Rating:
5.0

Thank you so much for the excellent customer service! I would recommend any day!

KANDYCEALICIA B. 
Rating:
5.0

They are very friendly and helpful

debbie C. 
Rating:
5.0

Customer did not leave a comment.

KIM W. 
Rating:
5.0

Customer did not leave a comment.

INMAR M. 
Rating:
5.0

Customer did not leave a comment.

Summer M. 
Rating:
5.0

Thank you!

Martha L. 
Rating:
3.0

Customer did not leave a comment.

Annette D. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Irene J. 
Rating:
1.0

Moving to Orlando from va is stressful enough. Was supposed to pick up u-haul at 8 I get there after driving 45 minutes to this location and there sign says they dont open till 8:30. Guy doesn't show up till about 9. They said they would give a discount for inconvenience but never saw that. Was told one price on phone and I asked is that the total several times taxes and fees. They said yes go to store to pick up, 250 more than I was on the phone when I ordered it. Once I get to Orlando and off loaded the truck. They never set up my drop off point. Very bad experience with u-haul

robert S. 
Rating:
5.0

Customer did not leave a comment.

Catherine R. 
Rating:
5.0

The cc computers owner was friendly and efficient. Would absolutely use this location again!

Laura K. 
Rating:
4.0

Customer did not leave a comment.

TOWAN J. 
Rating:
5.0

Customer did not leave a comment.

Tom D. 
Rating:
5.0

Very friendly and quick in and out

james N. 
Rating:
5.0

The gentleman at the drop off spot was extremely helpful. I was not totally comfortable backing up my Uhaul van into the drop off spot and the gentleman immediately offered to do it for me. Thank you!

teresa S. 
Rating:
4.0

Customer did not leave a comment.

mona B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

Andre A. 
Rating:
5.0

Customer did not leave a comment.

Charles Y. 
Rating:
5.0

Very courteous and professional as well as friendly.

Patricia G. 
Rating:
4.0

Customer did not leave a comment.

joel M. 
Rating:
3.0

Customer did not leave a comment.

Phillip P. 
Rating:
3.0

Customer did not leave a comment.

Alfred W. 
Rating:
5.0

Customer did not leave a comment.

dwayne S. 
Rating:
5.0

Customer did not leave a comment.

REBECCATAYLOR L. 
Rating:
4.0

Customer did not leave a comment.

Cary H. 
Rating:
4.0

Customer did not leave a comment.

SCOTTI S. 
Rating:
5.0

Customer did not leave a comment.

MARYANN W. 
Rating:
1.0

Professionalism !!!!!!!

Jada B. 
Rating:
5.0

I thought I'd save money trying to pick up some larger house items myself but renting the uhaul ended up being just as expensive. Will just be paying delivery fees from now on instead unless uhaul can figure out how to lower their rates. Advertising $20 in town and then spending $70 to have it for 3 hours was a bit of a shock

justin Z. 
Rating:
5.0

The gentleman was very kind, pleasant and easy to work with. He got us in and out! Everything was just right!

Monica B. 
Rating:
5.0

Customer did not leave a comment.

jasmine H. 
Rating:
5.0

The gentleman at this location was friendly, quick, and had me ready to go. Best and easiest rental I've ever done. The "check in via mobile" was garbage.Basically a useless feature.

Matthew H. 
Rating:
1.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

It was good service and the person at the location was great.

Maher H. 
Rating:
5.0

Customer did not leave a comment.

Esequiel O. 
Rating:
1.0

Dude runs his business from an easy chair with no shoes on, and is not a people person.

Steven K. 
Rating:
2.0

Made a reservation one week in advance for a truck at another nearby , two days before pick up I was switched to this location and was told the other location didn't have the size truck I need. Got to the pick up and told the guy I need the truck for the day , he told me if I can't be back by 330pm I can't have the truck because it has another reservation and if I didn't bring it back at that time I would be charged for two days, That did not sit well with me. I had to make other arrangements and returned the truck in 4hrs for a cost. Worst experience at uhaul ever !!

Ricardo B. 
Rating:
1.0

Uhaul charged me twice and took all my money off my card and I have to wait two business days to get my money back that's sad and unacceptable

Jaymisa P. 
Rating:
5.0

Keep up the good work customer service was great

ARTHUR H. 
Rating:
5.0

Customer did not leave a comment.

Marylee M. 
Rating:
1.0

I was told I'd have the box truck for 24 hours and they pulled a bait and switch on me and said I could only have it for 12 hours - till midnight at the same price. And Monte, the rep, was condescending and patronizing to me when I'd ask any questions. He rolled his eyes, paused, and acted like answering a question for a customer was too much effort. He also seemed sexist because he didn't treat my son that way at all. I was treated like a dumb female. I don't have to justify myself to some sleazy uhaul representative, but I make six figures per year and was treated like a stupid woman. The misogyny was very obvious. Two guys were sitting outside when I arrived and didn't even get up from their breaks to help me when I arrived. The entire experience was horrible and I'll never use that location again. I let Monte know it was my first time renting a truck but every question I had was met with eye rolls and pauses like I was stupid. He even said, "Againnnn, it will be due at midnight." The guy has a terrible attitude and reminded me of some sleazy character you'd encounter at a casino or strip club. His name alone was shady and is associated with con men.

Joni S. 
Rating:
5.0

The owner of CC computers was an absolute pleasure to deal with and made the whole experience so easy. High recommended!

Dave P. 
Rating:
5.0

Customer did not leave a comment.

maritza C. 
Rating:
5.0

EVERYTHING was great,it's the best place I've been to rent equipment, THX

kenny J. 
Rating:
5.0

Great customer service

Kim F. 
Rating:
5.0

thank you

ABDEL H. 
Rating:
5.0

Customer did not leave a comment.

Cody B. 
Rating:
5.0

Customer did not leave a comment.

jessie B. 
Rating:
4.0

Customer did not leave a comment.

Trevon W. 
Rating:
5.0

Customer did not leave a comment.

MARIOENRIQUE T. 
Rating:
5.0

Customer did not leave a comment.

Alison L. 
Rating:
5.0

They went above and beyond to find me what I needed it.

Israel R. 
Rating:
5.0

Was really helpful in a stressful situation and made it much easier for the move, despite the original reservation error. Best service experience I have had with U-haul.

Nicholas S. 
Rating:
1.0

The owner was rude and also scam me over petty few dollars its ok tho

Vincent G. 
Rating:
5.0

Great customer service. clean equipment :)

saeed Z. 
Rating:
3.0

I rented the U-haul in 3 different increments and I noticed on my last billing statement that the price per mile went up drastically. I felt that I was taken advantage of. I called into the office instead of going in person to keep the U-Haul as I needed it. The billing statement would be e-mailed to me.

sharon F. 
Rating:
5.0

Customer did not leave a comment.

Valria A. 
Rating:
5.0

Friendly and great service!

Terry F. 
Rating:
5.0

Customer did not leave a comment.

michael T. 
Rating:
5.0

Customer did not leave a comment.

Dwayne C. 
Rating:
5.0

Customer did not leave a comment.

Stephon W. 
Rating:
5.0

Customer did not leave a comment.

mark B. 
Rating:
1.0

The guy who worked there made me bring his Uhaul back. I originally wanted to drop it off at Chester (where I moved), then he told me if I bring it back he won't charge me for it, because I didn't have any reason to bring it back to him. My total charges were suppose to be $88. He ended up charging me $135. For extra 40 miles that I put on it driving it back. I didn't need to drive it back. He asked me to do that saying he will take it off and will make a better deal. He is a fraud and I'm going to complain to the Censes Bureau of it doesn't get resolved

Evgenia K. 
Rating:
5.0

Very nice gentleman! Very helpful and kind.

Mariea J. 
Rating:
5.0

Nothing . It was a breeze.

Darien C. 
Rating:
5.0

The rep present at the pick-up location was very helpful and patient during the process, as I didn't have the proper equipment (trailer ball pin) to start with. He made the right suggestions and guided me to have the trailer properly hooked up. It made for a very pleasant pick-up and drop-off experience. Being open on a Sunday was also helpful and an added bonus.

Awais M. 
Rating:
5.0

Customer did not leave a comment.

donna C. 
Rating:
5.0

The gentleman was very friendly and helpful.

John D. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

whitney H. 
Rating:
5.0

Customer did not leave a comment.

Whitney B. 
Rating:
4.0

Customer did not leave a comment.

elsie M. 
Rating:
5.0

Customer did not leave a comment.

larry M. 
Rating:
5.0

Best uhaul retailer we have been to! The man to help us was very polite and went above and beyond for us. We will for sure be using him for further moving needs.

Mitchell O. 
Rating:
4.0

Great customer service!

elsie M. 
Rating:
5.0

Nothing. It was great.

Joan H. 
Rating:
5.0

N/a

Tia G. 
Rating:
4.0

Sideview mirrors could not be adjusted. They need to be adjustable.

Ashli S. 
Rating:
5.0

The reason why I will recommend customer to this location because of the person that works there he was outstanding loving careing etcetera because I can keep going on why was there I met a four-legged friend and she was adorable too

kim C. 
Rating:
5.0

Great person there helped me with everything..He gets a job well done

Charles M. 
Rating:
5.0

Customer did not leave a comment.

steven M. 
Rating:
3.0

Customer did not leave a comment.

farideh A. 
Rating:
5.0

Customer did not leave a comment.

DIANA P. 
No reviews have been submitted for this location.

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