Customer Reviews for CC Computers
(Distribuidor de U-Haul del vecindario)

725 comentarios

7149 Staples Mill Rd   Henrico, VA 23228

(804) 767-8215

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(804) 767-8215

7149 Staples Mill Rd
Henrico, VA 23228

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Irene J. 
Clasificación:
1.0

Moving to Orlando from va is stressful enough. Was supposed to pick up u-haul at 8 I get there after driving 45 minutes to this location and there sign says they dont open till 8:30. Guy doesn't show up till about 9. They said they would give a discount for inconvenience but never saw that. Was told one price on phone and I asked is that the total several times taxes and fees. They said yes go to store to pick up, 250 more than I was on the phone when I ordered it. Once I get to Orlando and off loaded the truck. They never set up my drop off point. Very bad experience with u-haul

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine R. 
Clasificación:
5.0

The cc computers owner was friendly and efficient. Would absolutely use this location again!

Laura K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOWAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom D. 
Clasificación:
5.0

Very friendly and quick in and out

james N. 
Clasificación:
5.0

The gentleman at the drop off spot was extremely helpful. I was not totally comfortable backing up my Uhaul van into the drop off spot and the gentleman immediately offered to do it for me. ¡Gracias!

teresa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

mona B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Y. 
Clasificación:
5.0

Very courteous and professional as well as friendly.

Patricia G. 
Clasificación:
4.0

El cliente no dejó un comentario.

joel M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phillip P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alfred W. 
Clasificación:
5.0

El cliente no dejó un comentario.

dwayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCATAYLOR L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cary H. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTTI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYANN W. 
Clasificación:
1.0

Professionalism !!!!!!!

Jada B. 
Clasificación:
5.0

I thought I'd save money trying to pick up some larger house items myself but renting the uhaul ended up being just as expensive. Will just be paying delivery fees from now on instead unless uhaul can figure out how to lower their rates. Advertising $20 in town and then spending $70 to have it for 3 hours was a bit of a shock

justin Z. 
Clasificación:
5.0

The gentleman was very kind, pleasant and easy to work with. He got us in and out! Everything was just right!

Monica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jasmine H. 
Clasificación:
5.0

The gentleman at this location was friendly, quick, and had me ready to go. Best and easiest rental I've ever done. The "check in via mobile" was garbage.Basically a useless feature.

Matthew H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

It was good service and the person at the location was great.

Maher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esequiel O. 
Clasificación:
1.0

Dude runs his business from an easy chair with no shoes on, and is not a people person.

Steven K. 
Clasificación:
2.0

Made a reservation one week in advance for a truck at another nearby , two days before pick up I was switched to this location and was told the other location didn't have the size truck I need. Got to the pick up and told the guy I need the truck for the day , he told me if I can't be back by 330pm I can't have the truck because it has another reservation and if I didn't bring it back at that time I would be charged for two days, That did not sit well with me. I had to make other arrangements and returned the truck in 4hrs for a cost. Worst experience at uhaul ever !!

Ricardo B. 
Clasificación:
1.0

Uhaul charged me twice and took all my money off my card and I have to wait two business days to get my money back that's sad and unacceptable

Jaymisa P. 
Clasificación:
5.0

Keep up the good work customer service was great

ARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylee M. 
Clasificación:
1.0

I was told I'd have the box truck for 24 hours and they pulled a bait and switch on me and said I could only have it for 12 hours - till midnight at the same price. And Monte, the rep, was condescending and patronizing to me when I'd ask any questions. He rolled his eyes, paused, and acted like answering a question for a customer was too much effort. He also seemed sexist because he didn't treat my son that way at all. I was treated like a dumb female. I don't have to justify myself to some sleazy uhaul representative, but I make six figures per year and was treated like a stupid woman. The misogyny was very obvious. Two guys were sitting outside when I arrived and didn't even get up from their breaks to help me when I arrived. The entire experience was horrible and I'll never use that location again. I let Monte know it was my first time renting a truck but every question I had was met with eye rolls and pauses like I was stupid. He even said, "Againnnn, it will be due at midnight." The guy has a terrible attitude and reminded me of some sleazy character you'd encounter at a casino or strip club. His name alone was shady and is associated with con men.

Joni S. 
Clasificación:
5.0

The owner of CC computers was an absolute pleasure to deal with and made the whole experience so easy. High recommended!

Dave P. 
Clasificación:
5.0

El cliente no dejó un comentario.

maritza C. 
Clasificación:
5.0

EVERYTHING was great,it's the best place I've been to rent equipment, THX

kenny J. 
Clasificación:
5.0

Extraordinario servicio al cliente

Kim F. 
Clasificación:
5.0

thank you

ABDEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jessie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIOENRIQUE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison L. 
Clasificación:
5.0

They went above and beyond to find me what I needed it.

Israel R. 
Clasificación:
5.0

Was really helpful in a stressful situation and made it much easier for the move, despite the original reservation error. Best service experience I have had with U-haul.

Nicholas S. 
Clasificación:
1.0

The owner was rude and also scam me over petty few dollars its ok tho

Vincent G. 
Clasificación:
5.0

Great customer service. clean equipment :)

saeed Z. 
Clasificación:
3.0

I rented the U-haul in 3 different increments and I noticed on my last billing statement that the price per mile went up drastically. I felt that I was taken advantage of. I called into the office instead of going in person to keep the U-Haul as I needed it. The billing statement would be e-mailed to me.

sharon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valria A. 
Clasificación:
5.0

Friendly and great service!

Terry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark B. 
Clasificación:
1.0

The guy who worked there made me bring his Uhaul back. I originally wanted to drop it off at Chester (where I moved), then he told me if I bring it back he won't charge me for it, because I didn't have any reason to bring it back to him. My total charges were suppose to be $88. He ended up charging me $135. For extra 40 miles that I put on it driving it back. I didn't need to drive it back. He asked me to do that saying he will take it off and will make a better deal. He is a fraud and I'm going to complain to the Censes Bureau of it doesn't get resolved

Evgenia K. 
Clasificación:
5.0

Very nice gentleman! Very helpful and kind.

Mariea J. 
Clasificación:
5.0

Nothing . It was a breeze.

Darien C. 
Clasificación:
5.0

The rep present at the pick-up location was very helpful and patient during the process, as I didn't have the proper equipment (trailer ball pin) to start with. He made the right suggestions and guided me to have the trailer properly hooked up. It made for a very pleasant pick-up and drop-off experience. Being open on a Sunday was also helpful and an added bonus.

Awais M. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna C. 
Clasificación:
5.0

The gentleman was very friendly and helpful.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

whitney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney B. 
Clasificación:
4.0

El cliente no dejó un comentario.

elsie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry M. 
Clasificación:
5.0

Best uhaul retailer we have been to! The man to help us was very polite and went above and beyond for us. We will for sure be using him for further moving needs.

Mitchell O. 
Clasificación:
4.0

Great customer service!

elsie M. 
Clasificación:
5.0

Nothing. It was great.

Joan H. 
Clasificación:
5.0

N/a

Tia G. 
Clasificación:
4.0

Sideview mirrors could not be adjusted. They need to be adjustable.

Ashli S. 
Clasificación:
5.0

The reason why I will recommend customer to this location because of the person that works there he was outstanding loving careing etcetera because I can keep going on why was there I met a four-legged friend and she was adorable too

kim C. 
Clasificación:
5.0

Great person there helped me with everything..He gets a job well done

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven M. 
Clasificación:
3.0

El cliente no dejó un comentario.

farideh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA P. 
Clasificación:
5.0

During the Covid Pandemic, the interior and driver equipment such as steering wheel, seats, door handles, and the entire interior should be wiped with disinfectants. The steering wheel, radio and the interior was very unclean and sticky substance was on the radio, AC knobs, and Steering wheel.

San M. 
Clasificación:
1.0

Towing equipment was rusty. The most annoying aspect was the attitude and the rudeness of the gentleman that rented the equipment. He didn't want to give explanations for the charges, didn't want to check gas level when I returned the truck. Very very poor customer service. AVOID THIS LOCATION LIKE IT WAS COVID IF YOU CAN.

Domenico C. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM N. 
Clasificación:
5.0

Best U-haul agent that i have used and I am a frequent customer of U-hauls nationwide.

WILLIELINWOOD S. 
Clasificación:
5.0

Everything was good. Im a big person and only issue i had was getting in and out of truck but thats on me. Truck was clean and rode/drove good

Harry M. 
Clasificación:
5.0

Staff very friendly and extremely helpful! Would DEFINITELY recommend this uhaul location to anyone and will definitely use again.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Owner was very helpful. I would highly recommend this location!

Jesse H. 
Clasificación:
1.0

I was not provided with either dolly. I then spent an hour on customer service and had to go to another location. Moreover, the individual running the shop claimed he called me but my call logs have no evidence of that. Furthermore, when speaking with the individual running the shop I was made to feel uncomfortable nor were any COVID 19 precautions followed (i.e. no mask, requested i had the keys back to him, no hand sanitzer).

David R. 
Clasificación:
4.0

Be upfront with charges and be willing to print a receipt upon return of the truck when that occurs during business hours. The owner of the place would not print a receipt for me, insisting I would have to wait to receive it by email. I got the receipt the next day.

david S. 
Clasificación:
5.0

Absolutely fantastic service at this location! Will definitely be recommending to anyone I know needing Uhaul services!

rachel D. 
Clasificación:
3.0

Didn't seem overly concerned and no clear instructions regarding drop off spot or process. I stood outside with the trailer waiting for someone to check me in. Finally told me to just disconnect and leave it. Never before have I not had to checkin.

Don D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur K. 
Clasificación:
5.0

Mr. Cox was very accommodating, had good service well maintain equipment

Harold R. 
Clasificación:
5.0

Excellent and friendly customer service. Very quick process. Thanks for the great experience!

John T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MILLER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence C. 
No se han enviado comentarios para esta ubicación.

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