Comentarios del cliente para CC Computers

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de CC Computers

Grado total:

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ALEX C. en

Grado:

El cliente no dejó un comentario.

Craig E. en

Grado:

We paid to have moving pads, but did not receive them.

Abdulrahman A. en

Grado:

I had a really hard time to find a location near to me that will actually be opened when I was off work.. but luckily I found the website and it allowed me to pay and insert my information and it was so easy to access the key, i am so relieved. Thank you U-Haul you are the best.

Rodney C. en

Grado:

El cliente no dejó un comentario.

jordan L. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

Manager is terrific! Very helpful. Vet too - thanks for your service!

DAVID M. en

Grado:

Gentlemen was great and helpful.

tom H. en

Grado:

Rhonda and James took good care of my ubox experience ! Will use them again ! Thanks

Jennifer T. en

Grado:

El cliente no dejó un comentario.

Joseph K. en

Grado:

I would definitely rent here again. Great customer service, very helpful. Everything ready just as promised.

Kit G. en

Grado:

El cliente no dejó un comentario.

JOHNNY D. en

Grado:

TRACY Was a Big Help Following up on the Location of U-Box

Gabrielle O. en

Grado:

El cliente no dejó un comentario.

Chad Q. en

Grado:

Excellent!

Sarah K. en

Grado:

El cliente no dejó un comentario.

Deontrez A. en

Grado:

Monty was great!

Jenelle G. en

Grado:

The dolly I requested was NOT on the truck when I picked it up. But I was refunded the amount. Everything was good.

ROY T. en

Grado:

El cliente no dejó un comentario.

Craig E. en

Grado:

Good, helpful service

Susan N. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

convenient and easy

Jeanine C. en

Grado:

Outstanding help n guidance for trailer pick up.

Kyle W. en

Grado:

I had the absolute worst experience with a company of my life. Moving is already stressful enough. I cannot believe how a member of the uhaul family treated me. I will absolutely be sharing my experience with people. This is completely unacceptable. I made a reservation several days in advance. When I went to pick up my truck, the person working informed me that the keys were lost and he was unable to release the truck to me. An hour and a half after my reservation, he got me to another location and assured me that I would have a truck and that I would receive a discount due to the inconvenience. I was quoted at 29 cents a mile and $29.99 for the truck. I was good with that and appreciative of how accommodating that man was. He was working alone on a very busy day and I thought he was doing a great job. When I got to the other location, the man working there was nothing shy of HORRIBLE. He ignored us for the first 7 minutes we were there, despite us coming and asking if he was working the shop. He couldn’t be taken away from his phone. When he finally came into the store where we were patiently waiting, he was very rude and barely made eye contact. He had monster trucks on one of his many televisions and he found that much more captivating than the business we were desperately trying to make. When we informed him of the mishap at the other store and that it was in the notes that we were to be given a discount, he refused and said there was absolutely no way he would honor that. We told him that we we needed our truck and that we were already behind schedule and he said it was never our truck to begin with and he exited the store. I tried to call the original store to get it sorted out, but I just remained on hold due to the understaffing of the location. When the rude man returned, 10 minutes later, we had no choice but to follow his wishes. We were incredibly behind schedule at this point and had foolishly relied on a company that we thought was dependable. We paid what he was demanding and left to try to fit everything in to the greatly shortened window. When we went to return the truck, the lights were all off and I was worried that the store was closed. I tried the door just to be safe, and it was open. I then saw that the man was asleep on a recliner!!!!!! I had to wake him in order to complete my rental transaction! Hopefully this experience is concerning to somebody at this company and measures are are taken to rectify this situation.

Andrew W. en

Grado:

El cliente no dejó un comentario.

Barbara B. en

Grado:

Customer service was horrible. Greeted with “oh no another drop off” .. “we can’t take your truck” 4 employees and not one had another solution but to make me take my truck to another location and how it is “traffics fault”. This was very inconvenient due to we were on a schedule and had a meeting to attend.

steve S. en

Grado:

El cliente no dejó un comentario.

Jessica S. en

Grado:

The person who delivered by u-box to the pick up location charged me $20 more than I was told it would be. The lock on the u-box was not secured properly and didn't align for me to place my padlock on, so I had to go to the store to buy a different kind of lock. The reservation kept getting changed in the background including the delivery date with my movers without consent or talking with me. I got an email that said my box would arrive Aug 2 and be delivered Aug 3, but I paid for it to arrive July 30 and be delivered July 31. I had to call the u-haul location in Charlotte to see if my box was there or not because I got conflicting information via email and on the website (which said it was delivered July 27). Then, the Moving Helpers arrived only to realize U-Haul loaded the box backwards onto the trailer making it so that the door could only be opened halfway resulting in a few of my items getting scratched and dented in order to get them out. Additionally, when the box arrived, the lock was broken (no longer screwed into the box). I am very unsatisfied with my experience with U-Haul.

David D. en

Grado:

Guy running the store was great, super customer service!

Dennis M. en

Grado:

Drop off location was closed. I waited and no one came, I then called U-Hauls customer help line and ended up waiting on the phone for over 25 minutes. I then heard about an app and tried that, but it also does not work. So I decided to return it at a different location and they too were HORRIBLE!! Customer service was very very bad. Long line of people waiting and only one person behind the counter working.

EDWARD M. en

Grado:

El cliente no dejó un comentario.