Customer Reviews for Castle Keep Storage
(Distribuidor de U-Haul del vecindario)

364 comentarios

17326 US Hwy 19 N   Hudson, FL 34667
(N Of Houston Ave)

(727) 819-2331

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(727) 819-2331

17326 US Hwy 19 N
Hudson, FL 34667
(N Of Houston Ave)

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing. Sam and Susan were both great.

James A. 
Clasificación:
5.0

No improvement needed, Can not get much better than this. Super nice service and Courteous people. Two thumbs up, and 5. Gold stars. Reason A Stay in this facility.

Kurt H. 
Clasificación:
5.0

Excellent customer service!

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL R. 
Clasificación:
5.0

I was very impressed with both members of your staff that I dealt with. Both the women were knowledge and friendly. My pick-up was an emergency due to my best friend's dangerous situation that I wanted to get her out of. I was very stressed but because of the professionalism of your employee I was able to relax a bit. Thank you for always being a great company to do business with.

jean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean H. 
Clasificación:
5.0

They were very helpful and courteous.

Cathy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
1.0

I was lied to about the whole process. Told if I used a card I would not be charged a deposit and I was still charged one then they charged $40 over what the total would be even w deposit. The lady didnt even know what truck was mine to use and on the 3rd one finally got it right. But still way over charged me. Wish I had waited to use a friends truck and trailer. However my drop off location in Lakeland was wonderful. A little slow but the lady did all she could to help me.

Cherish B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine M. 
Clasificación:
5.0

Nothing, went very smooth and easy

Danielle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

theodore B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce B. 
Clasificación:
5.0

Excellent transaction. Susan is always great!

william C. 
Clasificación:
1.0

when we rented the trucks we reserved at a different location and was switched by uhaul a day before. we rented on friday, no issues. we also rented on monday and the person working there was very rude. we had reserved 3 dozen blankets and he could have cared less that they did not have them and told me to drive the truck to another location and see if they have them, of course all while paying for mileage. due to no blankets it cost me more time with movers and more miles because they could not pack the truck correctly se we had to make 2 trips. we called the main office and a manager called us back and told us he would call me back the next day. OF COURSE NO PHONE CALL!!!! we will go with another company moving forward

Brian N. 
Clasificación:
5.0

The gentleman that worked there did an outstanding job connecting the trailer and ensuring all the lights were in working order.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
3.0

We were able to drop off the uboxes after a little confusion. But staff was quick to help.

margaret M. 
Clasificación:
1.0

My family was attacked by fire ants as we did a walk by I had to take my shoes off and drive out barefooted my daughter is on antibiotics due to infection from the bites and my boyfriends hands were bitten trying to get the ants off our daughter.

karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

I always return to U-Haul for all of my moving needs! Keep up- the good work.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA P. 
Clasificación:
5.0

Great service

brad M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
2.0

I rented a flatbed to haul my Mustang behind my RV. When I pulled out the ramps, they were covered with dirt so I had to use my broom to clean them off. That evening, around 11pm as I was towing my car north on I 95 in Georgia, the left rear tire on the flatbed blew out, leaving a spray of sparks as the wheel rim hit the road.I waited for only about one hour to have U Haul send road service with a complete new wheel so at least that part was good.

joel W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin L. 
Clasificación:
5.0

As always, Castle Keep was great. The staff very courteous and helpful. We also have storage with them which is always great.

DEWY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikolaos G. 
Clasificación:
5.0

Forgot to tell me about gas/ said was 99cents a mile but never mentioned gas refill

Sterrling O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
3.0

Not much room for parking. Was not the preferred drop off location I chose.

Patricia R. 
Clasificación:
5.0

We rent a trailer once a month. Owners are always honest, friendly and professional. Equipment is always clean and well maintained.

william C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim M. 
Clasificación:
1.0

Too much money on mileage I'll go to free miles place

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
5.0

We rent a trailer here on a regular basis. Susan is always happy,friendly and professional. The equipment is always ready and well maintained. Excellent place to do business. -Bill & Elsie

william C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald A. 
Clasificación:
5.0

Free beer and dancing girls. (just kidding)

william C. 
Clasificación:
5.0

El cliente no dejó un comentario.

McClaren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert I. 
Clasificación:
5.0

Susan was friendly and professional. Trailer was well maintained and perfect for our needs. Smooth transaction. Can't think of a thing to improve. -Bill

Bill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvis R. 
Clasificación:
5.0

we enjoy great service,the truck was nice an clean, the personal at castle were great to us an very good with any question I can not think of anyway to get better service

JOYCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar D. 
Clasificación:
5.0

Susan and Oscar are so nice and accommodating , they are example of what property mangers should all be like They make renting trucks or storage a pleasurable process !

Lou Ann Y. 
Clasificación:
5.0

Nothing. The couple who ran the place were fantastic and went above and beyond! ¡Gracias!

Jay F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren F. 
Clasificación:
4.0

Easy pickup, even though we went by a day early. The price was great, and we were very glad to be able to keep it 6 days with no extra charges. No problems.

vikki H. 
Clasificación:
3.0

El cliente no dejó un comentario.

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

They didn't explain everything about the car hauler... I didn't know about the fender folding (to get out of the car)down until we turn the hauler in Michigan...

Robert Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip F. 
Clasificación:
1.0

Incompetent management and personnel. Someone should be fired for the horrible threats and accusations sent to me by voice mail. I will attempt to contact your corporate office and my attorney if necessary on this matter. I hope upper management will correct this mistake and issue me a formal apology via e- mail gregchomiak@yahoo.com

greg C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAM L. 
Clasificación:
5.0

I have used them before which is why I chose them again for this trip. The personnel were very helpful and friendly. I have recommended them to others and will continue to do so.

Marian R. 
Clasificación:
3.0

I drop the truck off after hours so I don't know.

keith G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLENDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

justin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

So friendly and helpful, highly recommended

LUCINDA W. 
Clasificación:
5.0

Everything was great

Victoria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

darrell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree F. 
Clasificación:
5.0

Always a great place and people.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

See comments about the pick up.

Edward T. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDMOND C. 
Clasificación:
5.0

I have used this location before. Efficient, easy to work with. Like being with family.

Thomas G. 
Clasificación:
3.0

Not an hour into the trip the tire blew on the car transport. The car was hooked up wrong and some damage to the car.

Margaret S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

Friendly, fast and competent.

sean M. 
Clasificación:
4.0

El cliente no dejó un comentario.

holly C. 
Clasificación:
5.0

Very knowledgeable, kind, welcoming and the facilty was very clean and organized. The staff was also very fast and friendly.

APRIL T. 
Clasificación:
5.0

I have been very happy with mu service but I have not received invoice. Maybe u csn assist with that thanks.

Sheila H. 
Clasificación:
5.0

We had somethings wrapped in blankets that we couldn't get to when we turned in the truck. My husband has a locker there and she let us bring the blankets back a few days later.

Theresa C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan B. 
Clasificación:
5.0

Excellent customer service for this location. Very helpful.

Murl M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADFORD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

Dropped the trailer off on Easter Sunday and no one around as I would have expected for a holiday. Attempted to call the listed number for the location and didn't received an answer or answering machine on Sunday or Monday. Number listed on contract was (727) 819-2331. This may be a future problem for someone wanting information on a rental or drop off. Just for your info.

Rodney P. 
Clasificación:
5.0

Very friendly great place

horacio P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
1.0

to have the truck there waiting .my second time at that location that they made me go out of my way to pick up the truck after making reservation one month before pick up 40 miles that i was not going to put on the truck and i was charged for those 40 miles next time i am going with another comp thanks this location was very good . i am talking about the one on linden Dr in spring hill bad service it will never go there and never will send a friend there

LOUIS U. 
Clasificación:
5.0

Reliable equipment and excellent customer service. Will be back.

MARK C. 
Clasificación:
5.0

Nothing to improve; your staff are top notch.

Eric G. 
No se han enviado comentarios para esta ubicación.

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