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Don S.
Customer Reviews for Cast Global Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Online reservation, and there I refuse to have insurance. When I went to pick up the truck, they didn't give me any contract and I think from the system they changed me to have the coverage that I have seen at the last receipt. I refuse it I didn't want any coverage.
Leni B.Super fast send easy. Paul is awesome
DAVID P.Adjust tire pressures to give the accurate mileage.
Mike H.Best costumer service, Paul assisted me all through out the process, answered all my questions and made the process smooth
mike P.Continue to use excellent customer service
ROBERT D.Need more available trucks with different sizes ..
William E.Great customer service! Awesome vehicle definitely would recommend and use them again!
Christina S.I would recommend location only because my vehicle was not a good one
Teresa F.Very easy transaction. Friendly representative on premises.
Robert S.Very professional. Explained the total costs.
ROBERT D.Everything was good and Paul was friendly and helpful. The only surprise was there was $20 fee charged for the after hour drop off. I dropped it off at 7pm and the office closed at 6pm. Had I known that, I would have arranged for one hour earlier. There was no mention of it during the booking nor pick up.
Katherine P.Very easy to deal with. Friendly and helpful in my rental. Would recommend.
Hugo M.Nothing everything was great even the nice guy working there, very helpful, respectful and thoughtful.
MICHAELRENZY G.Paul (owner) was very kind, professional and enjoyable. He runs a very efficient operation and ensured we had a successful and easy renting experience.
JAMES A.Didn't get a receipt and was overcharged almost the same amount afterwards
MARINA T.Just amazing store and the service first class!!! I will use again!
MELANIE M.The gas gauge was not synced with the capacity of the tank. That caused a problem when filling it before returning.it.
RICHARD W.Great customer service and clean vehicles! Strongly recommend-
MICHAEL S.The owner Paul was very friendly and explained instructions well. Would highly recommend renting from this location in Lake Forest!
Michael L.Do not give faulty equipment to customers and do not bullshit with customers
FRANK M.I highly recommend this location. The store Manager is very helpful and goes beyond to help customers. If I need uhaul again this location is my first choice for sure.
MONA K.It was a fast process to finished at the location. Very friendly management and the van was clean and ready when I got there.
JACQUELINNE G.I got charged for insurance without telling me . I called store for several times to see whats going on !! Nobody answer my call
AMIRPASHA M.The person that assisted me was very friendly and helpful.
Steven M.Very helpful customer service. I always go this location when I need to rent U-Haul equipment.
Lauren M.Very easy to rent and excellent customer service.
Paula C.I found it rather cumbersome to use the app check in and check out procedure. I eso cially didn't like having to take photos of the truck, odometer, etc. I'm sure someone can verify that without me having to take photos.
THOMAS A.The man at the front desk was very nice and made my rental easier. Gracias
luis P.It is over a week that I have returned the Van and still waiting for $10. overcharged refund. Is it Uhaul requirement to take a photo of Renters?
Michael H.Provide small pick up trucks instead of Van for quick move
Michael H.Wonderful experience. The van was great. The guy in the store is very nice. It all went very well. Not bad money for a few hours with a cargo van. Those Ford Transits with the EcoBoost V6 are quite zippy, too!
Tyler R.The attendee at the location of the pick up was very friendly, helpful and informative.
JOHNPAUL L.Nothing, great experience.
Jennifer F.Great helpful and friendly manager, easy access next to freeway off Lake Forest and 405/5,,,,,near gas station for easy refill. Rented a van $19.95 (plus miles and gas) way cheaper than hiring movers for a quick moving job to consignment store :)
Davida M.Owner is great person and easy to transact with - will use next time 100%
Robert N.Great experience
Michael S.Paul is very friendly and it's a pleasure to do business with him
VINCENT L.We used less miles than the guesstimate so hopefully it will be a couple bucks cheaper than quoted ??
JAMES MICHAEL C.Great service, super easy and smooth. Thanks!
Guido A.Nothing. Keep up the good work
Frederick S.Amazing customer service!!
Rachael B.Robert was very friendly and professional! Really appreciated his phone call reminders too.
Wayne B.I love the Aspan location in Lake Forest. They're always super nice & accommodating. Always a quick smooth transaction.
Rita N.Nada
Marcelo S.Awesome, thank you!
Oleksiy Z.Van was very nice and I received excellent customer service from Rob @ Goin postal.
Amber W.He was very nice and this was an easy move. Thanks
Cindy V.¡Gracias!
Oleksiy Z.nothing - it went really smooth
Casey L.Very easy to work with. A great experience.
Miral K.Friendly service, quick process, good rental rate.
Juan A.got NAILED on extra miles - rip off and very disappointing - will not be using uhaul again
matt H.OMG, I'm so bad with names, but the gentleman that helped me with my rental was very professional, courteous and superb. He made my experience flawless. If you need a rental, this is the place to go to! I will definitely come back here in the future.
Frederick S.Great customer service! Will definitely use them again!
Rick K.Paul the manager always provided us with excellent service, I recommend his location to a friend and family and other companies for using Uhaul for moving needs.
Dan L.Nothing!
Bradley H.Pleasant customer service, great van!
Anna M.Very nice and helpful employee
tracy T.Paul was excellent. Great customer service. In and out within 5 minutes!
David Y.Excellent service! Courteous and comprehensive communication throughout the process. Significantly better than another U-Haul outlet previously used. Will definitely recommend and use again.
james H.Wow!! super kindness!!!
Sukmin C.