Customer Reviews for Cashway
(U-Haul Neighborhood Dealer)

137 reviews

508 E Cottonwood Ln Ste A   Casa Grande, AZ 85122

(520) 836-2797

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 836-2797

508 E Cottonwood Ln Ste A
Casa Grande, AZ 85122

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JAMES YOAKUM 
Rating:
5.0

Great service!!

JEFF SUTER 
Rating:
5.0

It would be great to rent like a sprinter van something a little smaller than a cargo van. For the 1 item i moved it was like 4 times too big !

Kim Redlin 
Rating:
5.0

The mobile app was extremely easy to use and the pick up instructions were helpful.

MARIA WALTON 
Rating:
5.0

Everything was great

Louis Haslett 
Rating:
5.0

Customer did not leave a comment.

Dennis Burns 
Rating:
5.0

Chris was very helpful and professional. I will use this location again. Thanks

Dennis Burns 
Rating:
5.0

My experience with this rental was very pleasant and so easy! I highly recommend them.

Cheryl Horton 
Rating:
1.0

The location was far from me. The drop off location was to far also. That is the reason for my low rating.

Guy Banks 
Rating:
5.0

Very fast transaction customer service was friendly and knowledgable

Michael Lopez 
Rating:
5.0

Customer did not leave a comment.

Loretta Lerma 
Rating:
5.0

Nothing, amazing staff….

JESSE MOLINA 
Rating:
5.0

NOTHING

JESSE MOLINA 
Rating:
5.0

Customer did not leave a comment.

Tammy Ingraham 
Rating:
5.0

Nothing all was great

Rosemary DeLaney 
Rating:
5.0

Experience was great

ANDREAS PASQUAL 
Rating:
5.0

Everything was awesome Chris helped me out very well answer all my questions wouldn’t change anything!

TONY REYES 
Rating:
5.0

Customer did not leave a comment.

Evan Gabriel Martinez 
Rating:
5.0

Customer did not leave a comment.

CESAR GUTIERREZ 
Rating:
5.0

Outstanding customer service, will return for future needs.

Angelica derivas 
Rating:
5.0

Customer did not leave a comment.

Cheryl Morendo 
Rating:
5.0

Chris has been great. His professionalism towards his customers and the way he treats them. I've gone back to him already and will continue to rent from this location. I recommend Cashway U-Haul.

William Strickland 
Rating:
5.0

Awesome Service

james mckenzie 
Rating:
5.0

It was a horrible driving truck

RODNEY BROWN 
Rating:
5.0

Easy access. Simple check-out / check-in process. I would rent from this location again.

Laura Kennedy 
Rating:
5.0

Customer did not leave a comment.

Brent Getchel 
Rating:
5.0

Chris and staff were very helpful and professional in taking care of our needs. Trucks are extremely clean and serviced. Spotless facility great location Easy drop-off and pickup best location in the Area. Thanks guys! Ralph

RALPH WARREN 
Rating:
5.0

Customer did not leave a comment.

ELVIS LOOR 
Rating:
5.0

Customer did not leave a comment.

Levi Hancock 
Rating:
4.0

Customer did not leave a comment.

MADISON GARVIN 
Rating:
5.0

No improvements needed customer services was awesome answered all my questions I was in and out very fast well definitely come back again thank u Chris for ur service!

TONY REYES 
Rating:
5.0

I want to thank Chris, he was super helpful and got me out of there fast and with no problem.

Ivonne Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Howard Kelsey 
Rating:
5.0

Chris was awesome!

Paul Thomas 
Rating:
5.0

Customer did not leave a comment.

JOY JAMES 
Rating:
5.0

Customer did not leave a comment.

William Brown 
Rating:
5.0

The young guy working at the counter is awesome! He answered every question and made things go very smoothly. Thank you!

BRYAN DENHAM 
Rating:
5.0

Customer did not leave a comment.

Kirsten Bigalk 
Rating:
5.0

Customer did not leave a comment.

CHARLES PHILPOT 
Rating:
5.0

Uhaul employee was very helpful, stayed a little later to get me checked in and the trailer I needed connected to my truck. Great guy!

mike morago 
Rating:
5.0

Customer did not leave a comment.

KATHERINE BOXTON 
Rating:
5.0

The service rep was well trained and courteous.

Cecil Doss 
Rating:
5.0

Quick,easy and the gentleman was super courteous and friendly

Barbara Evans 
Rating:
5.0

Customer did not leave a comment.

William Dodds 
Rating:
4.0

Chris was great

Jannine Bowen 
Rating:
5.0

The customer service was smooth and swift.

Jeffrey Coleman 
Rating:
5.0

Customer did not leave a comment.

jane hathaway 
Rating:
5.0

Customer did not leave a comment.

Rhonda Self 
Rating:
5.0

Customer did not leave a comment.

Januarius Kimaru 
Rating:
4.0

I had called the guy and said we were dropping it off! The guy took the key to the truck and said that is all he does! ok!!!

Craig Roberts 
Rating:
5.0

Customer did not leave a comment.

Wess Fuller 
Rating:
5.0

Friendly agents clean vehicle and good price

Louis Lagunas 
Rating:
5.0

Everything was perfect. Customer service was 100% Thank you!!!

Jorge Hernandez 
Rating:
5.0

Customer did not leave a comment.

francisco molina 
Rating:
5.0

Great service. Friendly atmosphere. Really take care of you!

Camelia Baker 
Rating:
5.0

Customer did not leave a comment.

Nora Sanchez 
Rating:
4.0

Customer did not leave a comment.

Michael Mitchell 
Rating:
3.0

Fix the broken equipment PLEASE

Zachery Cates 
Rating:
1.0

The trailer was full of signs, brackets, and blankets. I had to go to another Uhaul location to get a wrench because the girl said they didnt have one, to change the ball.

doug morehead 
Rating:
5.0

Great customer service 👏

DENNIS THOMKA 
Rating:
3.0

I would not recommend U Haul to anyone anymore. It is ridiculously expensive to even use for a day or even for a few hours. Within the last month I have rented from U Haul twice and both times I was charged above and beyond what I expected. I won’t use U Haul ever again. Also the last truck that I rented for 6 hours was dirty in the back with dirt, dirty Kleenex and a mattress tag. I had to clean up after someone else before returning the truck which I didn’t appreciate.

Rebecca Fox 
Rating:
5.0

Guys were awesome, even though this was last minute. Thanks

Glenn Reimer 
Rating:
3.0

Waiting 6 ok nths to receive A credit on an overcharge is not good business practice.

Nancy Pratti 
Rating:
5.0

Customer did not leave a comment.

Helena Chavez 
Rating:
3.0

Customer did not leave a comment.

Christine Parks 
Rating:
3.0

When checking the lights on the trailer I was told they were working properly. I only found out after leaving they weren’t and had to tow for 1400 miles with faulty lights.

Al Janzen 
Rating:
5.0

Customer did not leave a comment.

Edward Zeiter 
Rating:
5.0

Customer did not leave a comment.

STEPHEN MASSEY 
Rating:
3.0

Customer did not leave a comment.

Ramon Stembridge 
Rating:
5.0

The staff was extremely helpful!

SCOTT A WILKINSON 
Rating:
1.0

The trailer was disconnected with my car 3 times when I drove pass the bump. I didn’t know what happened if I drove on freeway. I had someone to help me put trailer back to my car. It’s a horrible. If you want to see the pictures I will send it to you.

Tuan Nguyen 
Rating:
5.0

Great staff. !!!

TERRY STELLY 
Rating:
5.0

NA

CAROLYN SMITH 
Rating:
5.0

The truck that I rented.. Was super clean. Inside and out. It also smelled amazing in side the cab…

Michael Luevano 
Rating:
5.0

Easiest moving truck rental I have ever had. Thank you!

Jocelyn Scots 
Rating:
5.0

Customer did not leave a comment.

Richard Manske 
Rating:
4.0

Customer did not leave a comment.

Christina STATEN 
Rating:
5.0

Customer did not leave a comment.

ROBERT GONZALES 
Rating:
5.0

Stopped at the wrong place first. Staff went out of their way to be helpful

Deb Salta 
Rating:
5.0

nothing

jesse molina 
Rating:
5.0

Customer did not leave a comment.

Percy Estoque 
Rating:
5.0

nothing

jesse molina 
Rating:
4.0

Customer did not leave a comment.

William Moore 
Rating:
5.0

Customer did not leave a comment.

Angelica Flores 
Rating:
5.0

nothing

jesse molina 
Rating:
5.0

Customer did not leave a comment.

GLORIA ESCALANTE 
Rating:
3.0

The number on the trailer didn’t match the number on the computer. When I explained the difficulty in getting the trailer she said we would unhook the trailer and she would take care of the confusion so I could go home and not have to wait. Obviously the people telling customers where to pick up a trailer or truck could learn a lot from the staff working the front line with the client. When you reserve a unit and get told it either isn’t available or you need to travel a hundred miles to pick it up this doesn’t help the customer. For this reason I hope I never need a trailer or truck rental again

John Insel 
Rating:
5.0

Customer did not leave a comment.

John Nivison 
Rating:
5.0

Very efficient

Michael Carrillo 
Rating:
5.0

Customer did not leave a comment.

GEORGE WATERS 
Rating:
5.0

Very friendly staff , everything went very smoothly.

rich JAMISON 
Rating:
5.0

Customer did not leave a comment.

ANTHONY ROSS 
Rating:
5.0

Customer did not leave a comment.

Todd Holt 
Rating:
5.0

Awesome customer service

jesse molina 
Rating:
5.0

They were so great everything went smoothly

Robert Avitia 
Rating:
4.0

Customer did not leave a comment.

JON MORROW 
Rating:
5.0

Customer did not leave a comment.

Hermina Sanchez 
Rating:
3.0

Customer did not leave a comment.

Samantha Parker 
Rating:
3.0

Customer did not leave a comment.

Louis Haywood 
Rating:
5.0

EXCELLENT EQUIPMENT , PERFECT CUSTOMER SERVICE, RUTH WAS VERY HELPFUL AND KNOWLEDGEABLE AND QUICK SERVICE,OPTIMUM CUSTOMER SERVICE

WAYNE LEWIS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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