Customer Reviews for Caseyville Mini Mart
(U-Haul Neighborhood Dealer)

30 comentarios

8805 Maple Ave   Caseyville, IL 62232

(618) 477-8997

Horarios de la ubicación

  • Lun. - dom.: 11 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(618) 477-8997

8805 Maple Ave
Caseyville, IL 62232

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 11 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Did not have anyone available to give me the return paperwork. Had to beg to get a handwritten acknowledgment of return and condition of trailer to protect myself.

Darlene H. 
Clasificación:
1.0

The attendant was not able to assist in the dropoff. She stated she had to wait for her manager to do the return process. She stated he would be in after 1 hour. 4 hours later I had to contact U-haul national number. Then finally 6 hours later I received the return confirmation email. The U-Haul service center was amazing. The drop off location was not helpful and should not be allowed to have a U-Haul contract anymore.

Daniel L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mel W. 
Clasificación:
1.0

Someone over charge me 10 dollars and someone charge my card and extra 80 dollars and I haven't receive my refund yet poor service

Robin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

albert F. 
Clasificación:
1.0

Didnt say i owe anything took money from account unoticed. Need better recipes .

Bryant D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaibhav P. 
Clasificación:
5.0

Prices, good service

Thao N. 
Clasificación:
5.0

Heater didn't work!!!

Janet H. 
Clasificación:
5.0

I had a really good experience with the right size trailor

Joel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond D. 
Clasificación:
4.0

I did self check in. Equipment was easily accessible, clean and in great shape

Tom M. 
Clasificación:
3.0

Take down the mileage price send or give receipts when returning

Joyce W. 
Clasificación:
1.0

Tried on 2 separate days to try to turn in the truck, both times they told me to come back at a later date. The truck's seal did not work, so water got into the truck and ruined all of the boxes. But the location would not talk to us for anything related to the service. I had to call the Uhaul traffic line to inform them the location had the truck and keys and they informed me they would take care of the rest.

DALTON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaibhav P. 
Clasificación:
1.0

Have it at a different location take it away from minimart poor customer service poor English lack of knowledge U-Haul itself needs to have better customer service on telephone calls long time to wait on the phone to get rentals overall love the car trailer a very handy tool

john G. 
Clasificación:
3.0

After the person had gotten there, he was good in assisting me my needs.

michelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANISE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRUDY D. 
Clasificación:
1.0

Unruly staff that was not welcoming. I felt chastised and belittled. Will not return.

Tomario S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DOUGLAS K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G. 
Clasificación:
1.0

Very frustrating to use. Despite getting a confirmation, app repeatedly said I had no reservations. Had to resend pictures multiple times. Filled up with gas but was still charged by the mile. Huge rip off. I will never use this service again and will actively warn others away from it as well

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAJAH H. 
Clasificación:
2.0

Could not understand him, he wasn't really interested in talking to us or explaining what we needed to do. Had to talk to other people in the establishment to get help. Took longer to drop it off than it did to pick it up and all he needed to tell me was to leave it there to be scanned.

JOHN LELAND C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
2.0

I didn't like the time waiting for a Manager on Dutie. And they didn't speak ENGLISH WELL, so it's was hard to under stand, after the Vehicle was RETURNED. Ps : they didn't have a printer that worked so I had to make a copy with my PHONE .... I'm not happy going there Ever again .... NO PAPER COPIES TO THE CUSTOMER....

Kenna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katina D. 
No se han enviado comentarios para esta ubicación.

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