Comentarios del cliente para Cascade Door and Remodel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cascade Door and Remodel

Grado total:

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Liliya S. en

Grado:

The only draw back was that when I called the location no one picked up and I guess I had to go through their general hotline to check if they had what I needed at their location.

Benjamin S. en

Grado:

El cliente no dejó un comentario.

Brian N. en

Grado:

El cliente no dejó un comentario.

TIM K. en

Grado:

El cliente no dejó un comentario.

jack R. en

Grado:

El cliente no dejó un comentario.

Jim S. en

Grado:

wrong lock combo given to us

Floyd and Judy R. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

My issue was that she did not know I was dropping the truc off there even though I booked it that way. If the truck was bigger she said she would not have been able to take it. Your system needs to be brought up to dATE AND IMPROVED.

Gerald B. en

Grado:

Very friendly personel.

David B. en

Grado:

Handled very efficiently and professionally

KENWOOD O. en

Grado:

Just promote the busness locally as much as you can. I like renting here!

Maggie O. en

Grado:

nothing! Cascade Door and Remodel are AWESOME! the nicest people ever. i did the remote pick up when they were not open, Katie from CDR called me in advance and everything worked out fantastic!

larry A. en

Grado:

Key went in the drop box

Tara G. en

Grado:

When I went to return the truck it was after hours. I followed the directions for returning online but error codes kept coming up. So I just left the key in the drop box. I called a couple of times, left a message to make sure everything was good. Asked for a call back. Nothing. The whole experience was bad. And I’m out around $50 in gas that I didn’t use so just more money that uhaul gets from me. I’m upset.

Elmer O. en

Grado:

The excellent rating is for the personnel at the location. If I were rating the mobile checkout app, I would have rated it a negative one. The app could not detect location of my phone. I waited 25 minutes for on line assistance, by which time we were headed back to our accommodation with the intent of returning in the morning when the business was open. The on line app was not intuitive. This was very frustrating and caused an extra, unwanted trip to the drop off location. The mobile app stinks!!

Chelsie H. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Suzanne H. en

Grado:

Just amazing!

Rita T. en

Grado:

El cliente no dejó un comentario.

Ed V. en

Grado:

El cliente no dejó un comentario.

Kelly E. en

Grado:

I would not have had to go here if the initial equipment I picked up was working properly. The people who owned and operated this location were incredibly gracious and helpful. They went above and beyond while we were in a bad position to do their best to provide us assistance.

Trace A. en

Grado:

Cascade Door and Remodel do everything just right; i wouldn't know how they could do any better than they already do.

Mark B. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

it was closed and had to downloadand figure out the uhaul app in the pouring rain.

Michael D. en

Grado:

An after hours drop-off only for me that was super easy.

Lonnie H. en

Grado:

El cliente no dejó un comentario.

Cheryl L. en

Grado:

Agent was wonderful, delayed her lunch to I arrived. Found me another public storage more suited to my needs. Her name was monica.

Edward R. en

Grado:

El cliente no dejó un comentario.

Mike M. en

Grado:

El cliente no dejó un comentario.

Betty V. en

Grado:

El cliente no dejó un comentario.

Benjamin K. en

Grado:

We returned our vehicle on a Sunday when this office was closed

Trace A. en

Grado:

this location is Beyond Excellent; they make it SO easy to rent a uhaul....

Donna M. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

Trace A. en

Grado:

Everything was great; i can't think of anything to improve; Cascade Door and Remodel is the best truck rental experience i have ever had.

KENWOOD O. en

Grado:

I ALWAYS LIKE DEALING WITH THIS U-HAUL Dealer as she is always upbeat and friendly!

John B. en

Grado:

El cliente no dejó un comentario.

Ann F. en

Grado:

El cliente no dejó un comentario.

Erin L. en

Grado:

Best U haul experience!! Quick and very helpful in every way.

NICOLE D. en

Grado:

El cliente no dejó un comentario.

Clinton T. en

Grado:

El cliente no dejó un comentario.

Jody R. en

Grado:

El cliente no dejó un comentario.

KENWOOD O. en

Grado:

There is nothing for the dealer to improve on. We appreciate her efforts to help us. I am a bit frustrated that they do not have a 5 x 9 open trailer -open with a ramp for local rental only! . We often will rent anywhere from 10 to 15 times during the beginning of the summers for our Cle Elum work. We prefer to rent from Cascade Door but they do not always have very many 5 x 9 trailers. It would be great if they had at least one 5 x 9 trailer with a ramp for only local use. Ideally 2 would be great.

Brian H. en

Grado:

Angela was great - so nice to have a competent/professional person to help us! Thank you!

Robert S. en

Grado:

We were very well served by this staff and location. They really worked with us to find a great moving solution. The shocks on the truck proved a little wonky--but I don't attribute that to the location..

carter R. en

Grado:

El cliente no dejó un comentario.

Jeffery M. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

El cliente no dejó un comentario.

WILLIAM B. en

Grado:

El cliente no dejó un comentario.

BRIAN O. en

Grado:

I cant think of any thing, that they need to improve for the next Customer..

Francis C. en

Grado:

El cliente no dejó un comentario.

jerry F. en

Grado:

El cliente no dejó un comentario.

Theresa O. en

Grado:

El cliente no dejó un comentario.

Regina D. en

Grado:

Very nice people Have used them in the past. Highly recommend them.

Richard M. en

Grado:

El cliente no dejó un comentario.

Matthew H. en

Grado:

Angela was very kind and accommodating. Best rental experience ever!

Kat G. en

Grado:

El cliente no dejó un comentario.

roberta H. en

Grado:

El cliente no dejó un comentario.

Roy P. en

Grado:

Continue great customer service!!

Paul M. en

Grado:

Angela was friendly, competent and very helpful, She did it all!

Tara S. en

Grado:

Asked about Chains and the man at the desk was rude.

terry S. en

Grado:

El cliente no dejó un comentario.

Ryan C. en

Grado:

El cliente no dejó un comentario.

Dave S. en

Grado:

El cliente no dejó un comentario.

Bob B. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Carol W. en

Grado:

El cliente no dejó un comentario.

Phil T. en

Grado:

Good experience

Blake K. en

Grado:

Recommend as it is the only place near. There was issues with the bill that wasn’t the employees fault but she had to jump through hoops to wave it. Seems like front line employees should be more equipped to make simple decisions.

BERNARD K. en

Grado:

The gas tank was listed as being at the halfway point. The reality was a little bit below half way heading towards quarter tank. Other than that all is great, the truck was clean, and the staff taking care of receiving registering the rental we're professional and friendly.

Lynne K. en

Grado:

Excellent staff. Very well run office. Thank you!

Janice P. en

Grado:

El cliente no dejó un comentario.

Karen M. en

Grado:

El cliente no dejó un comentario.

JEAN R. en

Grado:

El cliente no dejó un comentario.

sherry F. en

Grado:

Very nice people to work with!

Michael W. en

Grado:

These guys were awesome no complaints

Jim F. en

Grado:

it was all god.

Karen M. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

Trailer storage next to building required me to back up across and park on a road in order to hook up..

Greg L. en

Grado:

Maybe a 2nd employee on location? We picked up on Saturday. When we arrived, the U-Haul rep was busy helping a customer who didn't speak English and had to use a translator. There was also a 2nd customer ahead of us who took quite a bit of time. Our wait was long, like 40 minutes, but the rep was extremely pleasant and helpful when he got to us.

James S. en

Grado:

El cliente no dejó un comentario.

Alicia S. en

Grado:

El cliente no dejó un comentario.

Joanna C. en

Grado:

El cliente no dejó un comentario.

Paul C. en

Grado:

El cliente no dejó un comentario.

Chris P. en

Grado:

I was supposed to pick truck up in a city closer to where I was to load the furniture so this was somewhat inconvenient but U Haul made accommodations to make it worthwhile.

Stacy W. en

Grado:

Angela and her employee were both super helpful. I was glad for their help.

Daniel R. en

Grado:

Can't wait to do it again

Gene S. en

Grado:

El cliente no dejó un comentario.

Rebecca N. en

Grado:

They were very helpful and it was a great experience. The young man who helped me was awesome.

Gene S. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

Somehow address the sound level in the cab. While the truck performed well....the cab was so noisy (wind/air and road noise - tires, etc) that you could not have a normal conversation with my passenger (my dad). Missed the interaction, but completed the move...

James L. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

Great customer services with a pleasant personality.

Dan W. en

Grado:

wiper blades were bad. made a lot of noise.

jerry F. en

Grado:

Very helpful. Called to confirm that my receipt was received. Great service.

Kenneth T. en

Grado:

Truck and trailer were all set up waiting for me when I arrived to pick it up. Only concern was a note on the back of a form I signed that was not brought to my attention that damage to the corner of the truck had been repair with aluminum tape and I accepted responsibility for any water damage that might cause to my stuff.

steve H. en

Grado:

El cliente no dejó un comentario.