Comentarios del cliente para Carters Power Equipment

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Carters Power Equipment

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Guy C. en

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Manager stayed open late to let me drop off trailer since the hotel I was staying at didn’t have adequate parking. Great service!

Brian D. en

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El cliente no dejó un comentario.

Cathy P. en

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El cliente no dejó un comentario.

Justin W. en

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Quick in and out, return was just as easy.

donald R. en

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El cliente no dejó un comentario.

JERRY D. en

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El cliente no dejó un comentario.

John L. en

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N/A

Paul B. en

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El cliente no dejó un comentario.

Brandy B. en

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The gentleman up front who helped me was very professional and friendly. Checkout was quick as well. Would definitely recommend this location.

Vickie C. en

Grado:

Excellent, friendly customer service. We will definitely use this location the next time we are in need of a U-Hal rental. Thanks Carters Power Equipment for making our rental process smooth and easy!!

Joseph S. en

Grado:

We are repeat U-haul truck renters from this Chester, VA location for home and small business local moving needs. The customer service is genuinely caring and flexible to our changing needs.

AJ B. en

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El cliente no dejó un comentario.

Kenny H. en

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El cliente no dejó un comentario.

Alfred D. en

Grado:

This agent gave me good advice and did everything he could to meet all my needs. He understood all my concerns and needs and was able to make adjustments to insure I had all I needed to conduct a successful move. Pick-up and drop-off were as simple and efficient as you could hope for.

Dawn H. en

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El cliente no dejó un comentario.

shawn S. en

Grado:

The staff was amazing and im extremely satisfied, thank you.

Jacob H. en

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El cliente no dejó un comentario.

Michael L. en

Grado:

Friendly team and great people skills.

Joseph S. en

Grado:

We are repeat customers for local moving needs. This location is always helpful and polite.

Francisco C. en

Grado:

All good.

Vera W. en

Grado:

I wish the mileage rate was cheaper. The cost to rent the truck was cheaper than the mileage charges

BOBBY B. en

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El cliente no dejó un comentario.

Amber C. en

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El cliente no dejó un comentario.

Davena R. en

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El cliente no dejó un comentario.

Ocie T. en

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El cliente no dejó un comentario.

Andrew G. en

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Great location and very helpful.

Dyann N. en

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El cliente no dejó un comentario.

Bryan M. en

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El cliente no dejó un comentario.

Betsy H. en

Grado:

The rental place was okay but I wasn’t aware that returning my truck when they were closed required me doing something online. Not everyone is 20 something and so familiar with computers. I am really really unhappy with the way my return has been handled. I’ve even been charged extra when I’m actually due a refund for returning truck early. That is unacceptable!!! Now I have to wait 72 hours to hear from someone. Also unacceptable!!

Doris B. en

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El cliente no dejó un comentario.

Katrice J. en

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El cliente no dejó un comentario.

Shakeema Y. en

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No improvement needed the experience was great!

Lisa L. en

Grado:

Trailer ended up causing bumper damage when trying to unload. Trailer also seemed a bit large for our vehicle.

Robert K. en

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Carter's is a GREAT place! Friendly customer service and very flexible. For example, I held my trailer on a credit card, but had no problems backing that charge out and paying with a debit card when I was done.

Ralph S. en

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El cliente no dejó un comentario.

Edward F. en

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El cliente no dejó un comentario.

Derek S. en

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El cliente no dejó un comentario.

KEVIN M. en

Grado:

Everything was just right. Excellent customer service and vehicle was very well maintained and clean.

Marjorie L. en

Grado:

No problems. Staff was friendly and helpful.

Ronald P. en

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El cliente no dejó un comentario.

Joseph P. en

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El cliente no dejó un comentario.

Thomas F. en

Grado:

Clearly state to customer that there is NO credit for early return of 2 to 3 days...only learned that upon return! Maybe % off on next rental.

Keith H. en

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El cliente no dejó un comentario.

Katrinia S. en

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El cliente no dejó un comentario.

Daniel G. en

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El cliente no dejó un comentario.

WILLIE W. en

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El cliente no dejó un comentario.

Mary L. en

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El cliente no dejó un comentario.

Robert B. en

Grado:

N/A

Epiphany S. en

Grado:

I had a lot of trouble returning the truck. It was not the location fault it was the website and app not working.

Alyssa M. en

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El cliente no dejó un comentario.

Joseph L. en

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El cliente no dejó un comentario.

Robert B. en

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N/A

Glenn R. en

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none

Michael S. en

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El cliente no dejó un comentario.

BEVERLY S. en

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El cliente no dejó un comentario.

Sam B. en

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Nothing, the customer service was excellent

GREG K. en

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El cliente no dejó un comentario.

Rachel W. en

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El cliente no dejó un comentario.

Ann W. en

Grado:

good service

Robert W. en

Grado:

El cliente no dejó un comentario.

John M. en

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El cliente no dejó un comentario.

NICHOLAS B. en

Grado:

I came in with a concern and the manager said they would review my issue and get back with me. I asked to be called. I don't think it was his fault. Instead I found an email days later with the "solution" which was unacceptable.I have called customer service twice about the issue and have told a general manager would call me the next morning. So far it has been two day s and I have not received a call. I will never use U-haul again and I have been a loyal customer.

Jeffrey B. en

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El cliente no dejó un comentario.

Nadine B. en

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El cliente no dejó un comentario.

Boulevard F. en

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El cliente no dejó un comentario.

GREG B. en

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El cliente no dejó un comentario.

Gabriel C. en

Grado:

Quick and easy drop off

JaBari S. en

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Polite and helpful

leah L. en

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More polite staff, it was very awkward. They also didn't have room for our uhaul. I'm not sure how they got over booked.

HAROLD B. en

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El cliente no dejó un comentario.

Marcia B. en

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El cliente no dejó un comentario.

GLEN P. en

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El cliente no dejó un comentario.

STEVE A. en

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El cliente no dejó un comentario.

Mark M. en

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El cliente no dejó un comentario.

WILLIAM T. en

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El cliente no dejó un comentario.

Edgar J. en

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El cliente no dejó un comentario.

Denise M. en

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El cliente no dejó un comentario.

AMANDA W. en

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El cliente no dejó un comentario.

Dionne H. en

Grado:

I enjoyed the experience!!! Fast and effective!! The 2 guys were extremely nice! I will get my U-Haul needs from this point forward!!!

CAROLYN B. en

Grado:

Facility was closed

PAUL B. en

Grado:

Ralph was first class. Online efforts to get vehicle after hours was a dead bust. I was left hanging. Ralph took charge next morning and fixed me right up. I will deal with him again.

Scott M. en

Grado:

Very nice people with great customer service.

Donald K. en

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Always GREAT service with these guys

Theresa H. en

Grado:

Possibly offer ramps or a lift for heavy furniture and appliances

Boulevard Flwr L. en

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El cliente no dejó un comentario.

Kenneth B. en

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outstanding

RHONDA C. en

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El cliente no dejó un comentario.

erin P. en

Grado:

although the location was nice and the guy that worked there was nice, when I set up the reservation, it said I could drop the uhaul off anywhere. when i picked it up, however, the guy said i HAD to bring it back to that location. It was super inconvenient and out of the way. Had i known that, i would not have gone to that location.

PEDRO S. en

Grado:

There’s always room for improvement. But these guys don’t need it, excelente service ! Thank you ...

david D. en

Grado:

The trailer towed very nicely and I got better mpg than I expected.

Corey H. en

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El cliente no dejó un comentario.

Jay H. en

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We dropped of here after hours, but I called to make sure everything was confirmed. He responded to my message right away, and even called back the following morning to follow-up. Great customer service!

JOANNE S. en

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El cliente no dejó un comentario.

THOMAS C. en

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0WNER WAS FRIENDLY AND HELPFUL.

Jeffrey B. en

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El cliente no dejó un comentario.

Niki S. en

Grado:

This location is great! Very friendly & helpful. I use them instead of one closer to me because of this.

SHEILA L. en

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El cliente no dejó un comentario.

CHARLES J. en

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El cliente no dejó un comentario.

Irvin S. en

Grado:

Truck had 1414 miles at pickup. On a forty {40} miles it used Four (4} gallons of fuel. Somewhat inefficient at the pump. Might need a trip to GM dealership!

Anthony H. en

Grado:

El cliente no dejó un comentario.