Not a lot of improvement; a very good experience
Charles R.
Customer Reviews for Cars N More
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Contract stated to return at one location. When arriving at the location, was informed by owner he would not accept it, for he had too many on his lot. Was told to find another location, even though contact stated his.
Thomas F.Don't understand why after downloading my drivers license and paying for the trailer I still have to give them both. Don't understand why it takes over 20 minutes to do paperwork when it was done online. System needs major update to speed up process.
Thomas S.Nothing leave it the way it is
ed R.The people that work there go out of their way to help.. I had a few basic questions and they stopped what they were doing to help me..
CHARLES O.Service was quiyand friendly.
Joseph S.No customer service skills. Not helpfully and would not listen
BENDETTO D.I take my truck there for service & repairs and now rented a U Hail from them / they always provide good customer service so no improvements needed
MICHAEL R.A good team at this location
DENNIS B.Tiffany is very pleasant and helpful. Nice doing business with her.
TRACY V.Wonderful Proffessionals employees & owner! Very easy & great experience. Truck was ready in just a few minutes. Highly recommended their service!!!
SHIRLEY W.Took close to 40 minutes to get the Trailer from the time /i got to the location.
KIRK P.Fast and friendly service for my return.
James S.Great people here at Cars and More. Exceptional Service.
JAMES M.Big difference between the two locations, Explained things that the pick up location failed to tell me.
JOHN S.The lady that has help me a few times was so professional , I will be using cargo vans again. Ty
RICHARD L.no improvements needed
MICHAEL R.Staff was friendly and very professional in knowledge of U-HAUL policy . Good experience.
KENNETH W.The trailer does not come with the adapter to make the lights work... For people who don't own a trailer or need that part on a routine basis, that is a needed part. I understand not including it as a standard procedure, but it needs to be an option to add on, or advertised that it isn't included. The wonderful employee had one that he allowed us to have, and I am so thankful.
sarah M.Actually have the keys in the box so I can take the uhaul?
Justin C.The drop off place “Cars and moreâ€was ridiculous. I get there 1130 and there's a sign on door out to Lunch be back in 90 min. With a phone-#. So I call yo see when they actually left and no answer after no answer. So I ended up sitting in front of the place for almost 3 hrs waiting for someone to get back from lunch. Never mind that it was about 100° and my truck doesn't have AC. Been not feeling well since then. I had to wait cause I had to leave from there with customers Waitng for me in North Carolina. Which I ended up hrs late and coincidently I didn't get the job that I drove their to get.(despite them Sayin I had it in the bag over the phone. I know they were just mad they had to wait. So mad about this
GARRY M.This vendor worked very diligently to provide my trailer rental needs. I have a history of renting from U-Haul, and this location by far has provided me with the best service.
WADE B.The staff at Cars N More were very professional and courteous. Would definitely recommend them to anyone in need of a rental.
BARRY T.That was not the location I had specified when making the reservation.
GLENN M.No one was at the facility on Sunday, May 9, 2021. No one answer the telephone listed. The truck was turned in before 8:00 AM online. The business was not open at 8:30 A.M. Did not see the business hours of operation. Perhaps I missed it.
Charles J.The absolute best!
MICHAEL C.Very friendly and quick service.
Michael W.Kind and courteous people
Joseph M.No one checked the ramp on the truck. The Ramp was broken on one side. It was a holliday and neither Uhaul nor the location where I got the truck were open. The ramp would not go back in so I was STUCK! It cost me $75.00 to have a tow truck driver help me get the ramp back in. That was the only person I could get to help me figure it out. My receipt says for a tow but it was for 'services rendered.' Then I had to load and unload without a freaking ramp. The location where I picked it up was flooded, badly. I had to wade through deep water to get to the truck, filling my shoes with water. This location posted hours on line stating that they WOULD be open the day after the holliday. They lied. I checked several times through out the day. And I left several messages asking for assistance. No one EVER called me back.
Daniel W.Phone contact and reception was very cordial and helpful. At pick up, observed ZERO Covid precautions. The vehicle I picked up was dirty. When loading it discovered a mechanical issue. I took it back and on site mechanic fixed it. It took a while, but he got right on it. Very helpful. My checkout was interrupted twice by the arrival of known customers who were given priority.
DANNY Y.Prompt assistance excellent service throughout my experience at cars and more
Philip M.Not our original scheduled pickup location. Had to travel 20 mi both ways to pickup Truck that was RSVP'd for our home location. We we had no choice and besides going out of the way, the Truck was clean. I did notice when the attendant walked away, my husband asked me about a cable cord that was hanging outside the truck door on right side. Cable also on outside left was very "taught"...right side very loose and hanging. Being the mechanical one (also being in a hurry) I told my Hubby it can't be anything bad as the guy just pulled the truck door down and didn't say a thing. Off we went.
JOSEPH C.The best service i have had from U-Haul in the last 2 years.
edward H.Great customer service! Quick and easy returns!
LUISHELL O.Nothing to improve! Everyone was nice and helpful
Rosaleen S.Great customer service!
MICHAEL C.Staff was very helpful and nice.
Mickael L.Very satisfied and at the ready with my needs!
RONALD F.Also very helpful
MARK M.Everything was great. I will definitely rent from them again and recommend them to anyone!
Brian C.Everyone at cars N more or very professional appreciate all the work they did for me thank you
Alfred H.This establishment was friendly and attentive. She acknowledged me as soon as I walked in. She also helped me take the uhaul off the hitch because I had already strained my back and didnt have the power to do it by myself. That is going the extra mile.
Ann R.The staff was extremely pleasant and helpful. The truck was in great shape and well maintained.
Aron S.The BEST customer service you could ask for!! Extremely clean truck and equipment!! Will recommend, and use again! Gracias
Bridget S.Great customer service!
thalene B.