Comentarios de los clientes para Carpenter Brothers Hardware

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Carpenter Brothers Hardware

Clasificación general:

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BRIAN ALAN S.
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Very friendly and respectful staff, they are great

ANGELINA ALTAGRA P.
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El cliente no dejó un comentario.

SHARI B.
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El cliente no dejó un comentario.

Martin B.
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El cliente no dejó un comentario.

COURTNEY K.
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Very helpful customer service at the pick up location. Easy in/out.

JOHN P.
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El cliente no dejó un comentario.

Matt P.
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A little confusing where to go/what to do when returning the rental trailer.

Cybele B.
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There are a lot of steps before you get there that can be taken care of before you reach the location. The first step was to be at the location, but I had to take photos of my DL and fill out information. Could save some time with the checkout process to maybe put the location confirmation later on in the process! Otherwise, it was awesome to be able to do it all on my phone.

BELLA ANN-MARIE S.
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El cliente no dejó un comentario.

Kevin M.
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El cliente no dejó un comentario.

RAMAN R.
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Staff forgot that they collected keys from me and called me early the next morning.

ABHINAV D.
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El cliente no dejó un comentario.

Glenn N.
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El cliente no dejó un comentario.

Toru M.
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It takes a time to pick up my track. You guys needed an additional check when I pick up the teach. There was no information at the reservation form.

BYUNG H L.
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Andy was amazing! No complaints whatsoever. He was a great help and he knew exactly how to assist and serve customers.

Jessicaleeann S.
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The location was supposed to be closed at the time yet an employee happened to be around and still came out to help. Above and beyond the call of duty.

BRET ALAN S.
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Carpntr brothers always does an excellent job Courteous staff and prompt with customer requests

BLAKE ALAN R.
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El cliente no dejó un comentario.

FRANCIS EDWARD W.
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The only frustrating part was they moved our location for pickup twice and each time it got further away from out requested pickup location.

BRIGID ANN K.
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I had trouble getting through on the phone but once I did all went well.

DANIELWILLIAM M.
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The experience was outstanding. Andrew at the site is the best person to work with. Flexible, helpful, very nice, sense of humor, fast and efficient. The equipment (4x8 trailer) was almost new looking. Great job and we'll be back.

Moussa K.
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I had an after hour pick up and that was a great experience for me . The customer service for the self service check out was also convenient and pleasantly impressed.

DAVID JOEL A.
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I thought it was an easy process. Staff was friendly, courteous and my experience was great!

Elizabeth S.
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When I came to pick up the truck, the online process required me to give the phone number for an alternate contact, who they then had to call and speak w before letting me take the truck. This was very inconvenient, unexpected, and seems totally unnecessary. They already had a copy of my driver's license so this part of the process should be dropped.

Ryananthony Y.
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El cliente no dejó un comentario.

David G.
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We ordered moving pads, but they didn't have any to fulfill the order. Don't know how you can fix that though.

Matthew I.
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Not specific to this location but returned a trailer 15 mins past the due time and was charged for an additional day

Tracy R.
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Fast and easy return with friendly people

louis D.
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El cliente no dejó un comentario.

John D.
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UHaul app is not very good. It appears to rely on location services to identify location of customer. I parked near rental truck and the app claimed I wasn't at the proper location. I had to walk a hundred yards to door of business, then had to scan barcode to verify I was actually where the app thought I should be. Provide manual input! Then upon return the app closed before I could complete process. Poor software execution.

Jay M.
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El cliente no dejó un comentario.

Marcia N.
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Truck was clean, but very rough to drive. Poor shocks.

Johaan Chacko M.
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I found that the customer care service was not competent. I had some trouble picking up the rental and it took the customer care around 1hr to sort the issue. Hence I ended up paying more than I estimated.

JOSHUAH LEE C.
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El cliente no dejó un comentario.

Richardjoel L.
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Employees at pickup and return were friendly and efficient.

michael S.
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El cliente no dejó un comentario.

Margaret J.
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El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

THOMAS EDWIN K.
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El cliente no dejó un comentario.

GARY LYNN S.
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Rental agent was great, maybe indicate to renter items about truck like when to use tow haul setting or turn off.

Marianne C.
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It was all great--thanks!

ERIC HOWARD F.
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El cliente no dejó un comentario.

MICHELE LEE S.
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El cliente no dejó un comentario.

SANTHOSH L.
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The customer service representatives were super helpful in extending my rental booking. I prefer to have it done myself thru the mobile app.

BLAIZE ANDREW B.
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Fabulous place, would come back to this establishment again.

Adam Y.
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El cliente no dejó un comentario.

DOUGLAS SCOTT S.
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El cliente no dejó un comentario.

Morteza F.
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El cliente no dejó un comentario.

Daniel B.
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I have no suggestions at this time. Carpenter Brothers has consistently shown themselves to be reliable.

Chih-Hong W.
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El cliente no dejó un comentario.

Anoush S.
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Staff was very nice and helpful!

Jiamin W.
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El cliente no dejó un comentario.

Curtis E.
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El cliente no dejó un comentario.

Jonathan C.
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El cliente no dejó un comentario.

Randal R.
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El cliente no dejó un comentario.

Sharon H.
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El cliente no dejó un comentario.

David S.
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Very nice people, great location for UM students!

Merritt D.
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El cliente no dejó un comentario.

Susan A.
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Our trailer was already pretty clean but the clerk brought out a broom and swept it again in front of us when I asked about it. He also helped us with the trailer connection to our car which was being stubborn - very nice and polite and efficient.

Anubhav G.
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El cliente no dejó un comentario.

Jeffrey N.
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El cliente no dejó un comentario.

Xingjian L.
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El cliente no dejó un comentario.

Emily W.
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I thought it was strange that there was no paperwork I needed to sign at drop-off

Jeffrey J.
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El cliente no dejó un comentario.

Timothy E.
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Location was fine. Was not aware I had to be “validated” which wasn't done prior to my pick up time so I had to wait for that to happen until after I was supposed to already have the van. Complete waste of 30 min. Overall experience sucked but that's not the location's fault. Van had many dents and dings that were unmarked before I picked it up too.

Liberty S.
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Very friendly and professional!

kaitlyn S.
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Overall great experience. One issue: We returned our U-Haul after hours and put in the key into the key-return. But the next day I got a text saying I was late for my U-Haul return. Thankfully when we called everything was settled, but it was annoying to get the text because it made me a little worried, until we called.

John C.
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El cliente no dejó un comentario.

JONATHAN M.
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El cliente no dejó un comentario.

CHARLES F.
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Personnel at Carpenter Bros was very helpful. Van was excellent. The process' dependency upon a personal device is discouraging, prohibiting, and discriminatory. Thank you.

Cigdem K.
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El cliente no dejó un comentario.

Thomas A.
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El cliente no dejó un comentario.

Dana M.
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The gentleman that helped us was awesome... I can't tell you how many Uhall's I've rented in my life, but he was the best I've dealt with hands down. Will always go to this location from now on even though there is another closer to me!

SEOYOON W.
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El cliente no dejó un comentario.

Qinghao X.
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El cliente no dejó un comentario.

Corrine D.
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For after hours drop off, maybe you guys can include some information about where is appropriate to park the uhaul? Or clarify that you can park anywhere in the parking lot?

WEI Z.
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El cliente no dejó un comentario.

JAMESWILLIAM B.
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No changes needed.

Haoda G.
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El cliente no dejó un comentario.

Florence U J.
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The staff was ultra friendly and very helpful.

James T.
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El cliente no dejó un comentario.

AHMED MOHAMED-MA M.
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El cliente no dejó un comentario.

Ronald B.
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Everything went as planned. Trailer was ready on time, hook up was easy, trailer performed well, turn in was quick and easy.

Matthew L.
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We did not have the full amount of furniture pads ordered (we asked for a dozen and received only two in our remote pick-up). Equipment should be checked by staff prior to pick-up.

carlos T.
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El cliente no dejó un comentario.

CHENYANG S.
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El cliente no dejó un comentario.

Thomas L.
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Great customer service - got us on the road quickly!

JOHN D.
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El cliente no dejó un comentario.

RAYMOND G.
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El cliente no dejó un comentario.

WILLIAM JAAMAL S.
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El cliente no dejó un comentario.

Fengli Z.
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El cliente no dejó un comentario.

Cyrus O.
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More clarity around what to do with the rented moving blankets. Otherwise, a great experience and will definitely use you guys again!

Matthew G.
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El cliente no dejó un comentario.

Vincent G.
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Fast & good service

Miriam F.
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I never found the dolly. I don't think it was in the van. Besides not being provided the dolly the service was great!

Sydney M.
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picked this location due to convince and 24/7 drop off, will use again!

Claire H.
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El cliente no dejó un comentario.

ALAN EDWARD K.
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El cliente no dejó un comentario.

Latoya N.
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El cliente no dejó un comentario.

Chaffaye C.
Clasificación:

They were nice and friendly. Unlike my experience at the location on E.7mile and VanDyke in Detroit, Michigan.

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