Customer Reviews for Carolina Mini Storage at Eastgate
(U-Haul Neighborhood Dealer)

393 reviews

3201 Moseley Dr   Greenville, NC 27858

(252) 551-6949

Office Hours

  • Monday - Friday:
    9 am - 1:30 pm / 2:30 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(252) 551-6949

3201 Moseley Dr
Greenville, NC 27858

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1:30 pm / 2:30 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Vanessa Wagner 
Rating:
5.0

Customer did not leave a comment.

David Cooke 
Rating:
5.0

Customer did not leave a comment.

Xzia Andrews 
Rating:
5.0

Everything was perfect, definitely will use again !!

Johnnie Gray 
Rating:
5.0

Customer did not leave a comment.

Sarah Harris 
Rating:
5.0

Uhaul is reliable and dependable. Keep doing what you do

elisabeth Fallon 
Rating:
5.0

Customer did not leave a comment.

Billie Ray Whitley 
Rating:
5.0

The location was fine. The process of using the app was poor. There was no notification that I needed to refill the gas until after I returned it.

Matt Whited 
Rating:
3.0

Have more trucks to choose from

Joyce Cunningham 
Rating:
4.0

Hi the assistant was friendly but your app was not operating properly and it took a long time to try to complete your inspection for your property it was long and time consuming and I had the same issue with the return as far as loading the pictures. Please find a better method to check in and out and please make sure your vehicles are serviced properly because the brakes weren't functioning properly which was a major safety issue.

Sadih Sherivan 
Rating:
5.0

Keep doing what you are doing, if it's not broken don't try to fix it.Jim your manager is a 10 !!!

Kenneth Smith 
Rating:
5.0

Check out and return was very quick. Clerk was polite. Truck was just what I needed.

Stephen Shugart 
Rating:
5.0

The equipment need to be aligned keep going to the right.

Cassandra Beale 
Rating:
5.0

Customer did not leave a comment.

KENNETH LEN MOSES 
Rating:
5.0

Customer did not leave a comment.

Edward Mann 
Rating:
5.0

I have rented from this location before and have the service to be excellent. Thank you

Scott Woodf 
Rating:
5.0

Extremely convenient.

Jana Ann 
Rating:
5.0

Ask for Jim. Great service!

Richard Colon 
Rating:
5.0

Customer did not leave a comment.

Daniel Manke 
Rating:
5.0

Customer did not leave a comment.

Sarah Harris 
Rating:
5.0

Customer did not leave a comment.

Francois Georges 
Rating:
5.0

Customer did not leave a comment.

Alexis Warren 
Rating:
5.0

Great customer service and very nice I will come back to this location next time I need their services. Very satisfied

Ronald Hammons 
Rating:
5.0

Customer did not leave a comment.

George Cherry 
Rating:
5.0

Customer did not leave a comment.

Robin Edwards 
Rating:
5.0

Your most valuable asset is the man behind the desk!

Paul Klier 
Rating:
3.0

Customer did not leave a comment.

Mike Irby 
Rating:
5.0

Friendly service. Very helpful

Thomas Coleman 
Rating:
5.0

Customer did not leave a comment.

Zena Cliff 
Rating:
5.0

Customer did not leave a comment.

Jenna Byrd 
Rating:
5.0

Customer did not leave a comment.

David Rhodes 
Rating:
5.0

Customer did not leave a comment.

Teresa Claiborn 
Rating:
5.0

Customer did not leave a comment.

Nick Woodman 
Rating:
5.0

Customer did not leave a comment.

David Rhodes 
Rating:
5.0

Customer did not leave a comment.

Janet Dixon 
Rating:
4.0

Have a drop box

Anna Lee 
Rating:
5.0

Customer did not leave a comment.

Shemika Grimes 
Rating:
5.0

There is no improvement needed

Angie Frank 
Rating:
4.0

Customer did not leave a comment.

Charlie Beveridge 
Rating:
5.0

Great customer service at this location. I forgot the gentleman's name but was as good his job. It was a pleasure.

melvin scott 
Rating:
5.0

Customer did not leave a comment.

Amy Hill 
Rating:
5.0

Customer did not leave a comment.

Luis Hernandez 
Rating:
4.0

Keep the selection of different size vehicles from van to trucks. This option is very important as far as speed and parking.

Kenneth Newsome 
Rating:
5.0

Best experience to date! I will return to Jeff for my U-Haul needs.

GARYALAN CLARK 
Rating:
1.0

No dolly ! Then got charged for fuel and I put $25in right before I returned it so the truck needs to be in the shop

Kaylan Chestnut 
Rating:
5.0

Nice- professional and efficient.

Tony Barbour 
Rating:
5.0

Very nice gentleman. Truck was ready to go and drop off was easy!

Jennifer Chamberlain 
Rating:
5.0

Customer did not leave a comment.

Dawn Fletcher 
Rating:
5.0

Excellent customer services

KATRINA PHILLIPS 
Rating:
5.0

This is not a location specific comment but overall U-Haul comment. I think it should be required that all trucks have a back up camera or 2person operated. There is ZERO visibility when backing up, it’s very dangerous.

Natalie Szapiro 
Rating:
5.0

Good customer relations from the the receptionist

Ayodeji Olabiyi 
Rating:
5.0

Customer did not leave a comment.

Leanna Lee 
Rating:
5.0

Customer did not leave a comment.

Shantel Shah 
Rating:
5.0

Customer did not leave a comment.

Eric Hoyer 
Rating:
5.0

Customer did not leave a comment.

Stephen Duggan 
Rating:
5.0

Customer did not leave a comment.

Carolyn Taylor 
Rating:
5.0

Customer did not leave a comment.

Denise Williams 
Rating:
5.0

Customer did not leave a comment.

Thomas Bietsch 
Rating:
5.0

Customer did not leave a comment.

Robert OConnor 
Rating:
3.0

Customer did not leave a comment.

Ray Ferreiro 
Rating:
5.0

Customer did not leave a comment.

TAMRA LOFTIN 
Rating:
5.0

Continue doing what you’re doing. Very professional.

Erma Faye 
Rating:
1.0

Customer did not leave a comment.

Lauryn Taylor 
Rating:
5.0

Nothing. Those guys are great. Used their services more than once.

Gustavo Sandri 
Rating:
5.0

Customer did not leave a comment.

walter cazon 
Rating:
5.0

Good service

Tracy Williams 
Rating:
5.0

Customer did not leave a comment.

Leigh Kessel 
Rating:
5.0

Customer did not leave a comment.

Sina Bennett 
Rating:
5.0

Customer did not leave a comment.

Amanda Lionelli 
Rating:
4.0

There was a lot of damage on the truck and it was dirty on the inside torn seats and just dirty

Shannon Ewing 
Rating:
5.0

Customer did not leave a comment.

Earl Cook 
Rating:
5.0

Wonderful service!!

Lisa Stallings 
Rating:
5.0

Customer did not leave a comment.

Lisa Stallings 
Rating:
5.0

Customer did not leave a comment.

Kasen Christensen 
Rating:
5.0

Did not receive my refund for not using all the time that I rented it for

Lavelle Pinkett 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Perry 
Rating:
5.0

Customer did not leave a comment.

Carol Sutphin 
Rating:
5.0

The best customer service I have received. He was very knowledgeable and made the entire experience amazing

Vonita Sturges 
Rating:
3.0

Rented me a truck that didn't even get me 3 miles down the road before the tire went flat and then took 6 hours to rectify the situation, causing us to have to delay our trip. And then, charged full price for the rental.

Catherine Land 
Rating:
5.0

Customer did not leave a comment.

hale stephenson 
Rating:
2.0

Don't charge customers for equipment they didn't rent or use. I was charged for both a utility cart and moving blankets, did not use not break the seal on either item on the truck. I was informed it was an issue with U-Haul. So now I have to spend some of my time to call and fix a problem the guy that rented the truck to us refused to do.

Tomarco Lane 
Rating:
5.0

Jim was outstanding with flexibility when unexpected emergency occurred.

Tom Myers 
Rating:
5.0

Customer did not leave a comment.

VANESSA BERRY 
Rating:
5.0

Customer did not leave a comment.

CHARLES MCKEOWN 
Rating:
5.0

Helpful and kind man at check in.

SANDRA INTRATOR 
Rating:
3.0

It took the man 45 minutes to check me in, stopped halfway to argue with another customer who walked in after me about a key. I had to ask him to finish my check in so I could leave. I asked if the two utility dollies and the furniture dolly was in the truck, he said yes and when I checked there was no furniture dolly. I went back inside and he was just like oh yeah we don’t have those. Made my move very hard. The customer service agent I talked to about extending my rental was so nice though!! Great customer service.

BARBARA COOTE 
Rating:
5.0

Exactly as promised. No surprises and so easy to work with.

JEAN FENTON 
Rating:
5.0

Customer did not leave a comment.

VICTORIA JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Robert Fox 
Rating:
5.0

Customer did not leave a comment.

JORDON HARGROVE 
Rating:
5.0

The owner is very nice and efficient. I would certainly use his rentals again.

AMY CROFT 
Rating:
5.0

I did the contactless option for renting a moving van. Super easy and much faster then the in person experience I dealt with 10 years ago. Also this place is super easy to get in and out of compared to other locations.

Logan Ilczyszyn 
Rating:
1.0

Customer did not leave a comment.

CHRISTIAN BOYD 
Rating:
5.0

Customer did not leave a comment.

Randal Moritz 
Rating:
5.0

Customer did not leave a comment.

Matthew Pintar 
Rating:
5.0

Very easy and simple instructions for use of the 24/7 pickup option. Would definitely use again. And I would definitely recommend

Victoria Richardson 
Rating:
4.0

Customer did not leave a comment.

Ian Taylor 
Rating:
5.0

Customer did not leave a comment.

Easley Peasley LLC 
Rating:
5.0

Great exchange.

BRENT HAMPTON 
Rating:
5.0

Not a thing for improvement. Jim was knowledgeable, helpful and friendly. I will need to rent a truck again soon. Will definitely use this location.

DEIDRE CARNEY 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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