Customer Reviews for Carolina Avenue 76 LLC
(U-Haul Neighborhood Dealer)

625 reviews

710 Carolina Ave   Washington, NC 27889

(252) 946-2062

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 946-2062

710 Carolina Ave
Washington, NC 27889

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

jon Mathers 
Rating:
3.0

Representative did a great job and very personable. Facility was an old mechanics shop and lot where vehicles stored was not well laid out. Smaller congested space with too many vehicles in a small space.

Philip Rossi 
Rating:
5.0

I've brought 3 trucks into 710 carolina Ave washington nc. Chris and his staff go above and beyond for their customers!! Always a wonderful experience to go there! Make sure to recognize them for their excellent service! Thank you Sharon

SHARON NAPIERTHOMPSON 
Rating:
5.0

Chris the owner is a very professional caring and focused. Highly recommend!

ELLSWORTH WILSON 
Rating:
5.0

Convenient to access

Allen F Underwood 
Rating:
4.0

Customer did not leave a comment.

Ronald Williams 
Rating:
4.0

Customer did not leave a comment.

Jon Miller 
Rating:
5.0

I’ve used these folks 3 times. Good people.

Robert Warehime 
Rating:
5.0

Customer did not leave a comment.

John Nicholson 
Rating:
5.0

Store owner always does a good job with anytime I have rented U-Haul from him. Will definitely use again in future.

Johnathan Lewis 
Rating:
5.0

Customer did not leave a comment.

sheria deans 
Rating:
5.0

Continue with the excellent customer service.

Jacqueline Clark 
Rating:
5.0

Customer did not leave a comment.

Larry Chenworth 
Rating:
5.0

Very friendly folks working at this location.

Terry Whirlow 
Rating:
5.0

Customer did not leave a comment.

Chris Dighton 
Rating:
5.0

Customer did not leave a comment.

John Latham 
Rating:
5.0

Drop off was fast, staff very friendly and helpful.

LEESA EDWARDS 
Rating:
5.0

Customer did not leave a comment.

SUSAN HILL 
Rating:
5.0

The personnel at the Washington pickup location were very helpful and friendly. They ensured that everything was right before we left the site. 5 Star Service

Mark Travers 
Rating:
5.0

Customer did not leave a comment.

lynnette Cooper 
Rating:
5.0

Customer did not leave a comment.

Ford Hutchinson 
Rating:
5.0

Once again the EZ return on the app failed. Just the kind of hassle one wants to deal with after a day of driving and moving. Frustrating waiting 5 minute for a page to load and it never does, plus the concern they are going to charge you extra because you didn't use the app to make a return.

George Selby 
Rating:
5.0

Location was VERY busy but staff was polite , friendly and helpful. I have used this location before and will use it again.

Roger Meyland 
Rating:
5.0

Customer did not leave a comment.

ANDY BEACHAM 
Rating:
5.0

Customer did not leave a comment.

BOB GOLDBERG 
Rating:
5.0

Customer did not leave a comment.

Melinda Moore 
Rating:
5.0

Customer did not leave a comment.

Melinda Moore 
Rating:
3.0

Customer did not leave a comment.

Karen Rolfe 
Rating:
4.0

Customer did not leave a comment.

WILLIAM WINDHAM 
Rating:
5.0

Customer did not leave a comment.

Homer Ford Hutchinson 
Rating:
5.0

This is a great place to pick up u haul equipment.

CHRIS Spruill 
Rating:
5.0

Customer did not leave a comment.

Kim Mamolite 
Rating:
5.0

Customer did not leave a comment.

ROBERTCARL STRUMKE 
Rating:
5.0

This location was excellent and saved the day for me after the first dealer that the rental was booked through by Uhaul said they were no longer a Uhaul dealer and stopped answering their phone. I have already planned to rent another trailer from Carolina Avenue 76 LLC for this week too. Each time I have rented from them they have done a great job. Friendly, courteous, quick, and try their best to help.

James Hill 
Rating:
5.0

Customer did not leave a comment.

Susan Penders 
Rating:
5.0

Owner was extremely professional and upon telling him what I needed to move he knew exactly which uhaul I needed

damian mattocks 
Rating:
4.0

Make sure that the tires are in goid condition

Sonya Brewington 
Rating:
4.0

Customer did not leave a comment.

Francheska Outlaw 
Rating:
5.0

Customer did not leave a comment.

KEITH BANKS 
Rating:
5.0

Customer did not leave a comment.

James Whitley 
Rating:
4.0

Customer did not leave a comment.

michael conley 
Rating:
5.0

I would like a call back for this rental. I just checked my credit card and I was charged three times for the rental. On 5/20 I was charged $112.07, on 5/23 I was charged $126.35 and on 5/24 $126.35

Everett Duncan 
Rating:
5.0

Customer did not leave a comment.

amie bryant 
Rating:
4.0

Customer did not leave a comment.

Brian Puckett 
Rating:
1.0

Upon returning the uhaul, the man I spoke with said it needed to be at 1/2 a tank but when I first got the uhaul the man I spoke with said make sure the gas level is back where it originally was when u got in, which I did. When returning it the man was very rude and said that all his people were trained professionals and that someone checked the truck before it was given to me. I can 100% testify in court that no one went out and checked that truck along with 2 other witnesses with me who can verify. Also the man who rented it out to me said they would be closed on Sunday and to just turn it in Monday morning which I did, and then the man who I turned the uhaul into charged me an additional $200 , said that was for gas and the extra day I had the truck. I'd like this matter taken care of . It was the worst experience I have ever had.

Amanda Borunda 
Rating:
5.0

Customer did not leave a comment.

Glenda Jackson 
Rating:
5.0

Customer did not leave a comment.

sam edwards 
Rating:
5.0

Customer did not leave a comment.

Cassandra Howard 
Rating:
5.0

Customer did not leave a comment.

LAURA CARVER 
Rating:
5.0

Nothing! It was excellent @

Tim Melton 
Rating:
4.0

Customer did not leave a comment.

RONALD MADIEROS 
Rating:
5.0

Greatest business owner Chris very professional

Duane Ward 
Rating:
5.0

Customer did not leave a comment.

Jessica Turner 
Rating:
4.0

Customer did not leave a comment.

RONALD MADIEROS 
Rating:
5.0

CJ was Great!

Stan Ramsden 
Rating:
5.0

Good and nice service

Ari Weinstein 
Rating:
5.0

Customer did not leave a comment.

Saquana Woolard 
Rating:
5.0

Customer did not leave a comment.

Glen Goodwin 
Rating:
5.0

Customer did not leave a comment.

ROGER SNAMAN 
Rating:
5.0

Customer did not leave a comment.

MARK ROY 
Rating:
5.0

Fast service, Great Staff, and quick on returns.

ed cherry 
Rating:
1.0

Not only were they not any help, but they failed to process the unit back in on Saturday when I dropped it off…. Didn’t get a credit for turning it it two days early…. Instead I got a call from the corporate folks on the following Tuesday asking when I was going to turn in the trailer…

Charles Higginbotham 
Rating:
5.0

Customer service was excellent. In and out in less than 15 minutes.

Joyce O'Neal 
Rating:
1.0

Speedometer must be off only went 30 miles and truck was parked the rest of the time but was charged for more. Very disappointed.

Kimberly Bond 
Rating:
5.0

Everything was fine. Easy pickup and drop off in my town. Big selection at this location.

RANDELL PARKER 
Rating:
4.0

Show the customer details about the vehicle. I had to go to get details about the truck.

Phyllis McKay 
Rating:
5.0

Customer did not leave a comment.

elizabeth shaffer 
Rating:
3.0

Customer did not leave a comment.

Tammy Peele 
Rating:
5.0

Customer did not leave a comment.

Jim Evans 
Rating:
5.0

Friendly Staff ⭐⭐⭐⭐⭐

John Collins 
Rating:
5.0

Customer did not leave a comment.

Frank Longino 
Rating:
5.0

Everything was great!

David Jennings 
Rating:
5.0

Customer did not leave a comment.

John Lavertue 
Rating:
5.0

Customer did not leave a comment.

Terry Miller 
Rating:
5.0

Very efficient and professional. Easy drop off parking. Great staff.

Hannah Kirby 
Rating:
5.0

Always top notched when I rent from this business.

Anderson Williamson 
Rating:
5.0

Customer did not leave a comment.

Anthony Burdi 
Rating:
5.0

Customer did not leave a comment.

ROSEMARIE STALLINGS 
Rating:
5.0

Customer did not leave a comment.

Robert Murdock 
Rating:
1.0

Customer did not leave a comment.

DANIEL RUFF 
Rating:
5.0

Great friendly customer service.

Mark Nelson 
Rating:
5.0

Most friendly business in town.

CARL POPE 
Rating:
5.0

Customer did not leave a comment.

DEANNA CASTELLOW 
Rating:
5.0

Excellent service

MARYLIN BLOUNT 
Rating:
5.0

Thank you for being so easy and professional

Jennifer Brown 
Rating:
3.0

Customer did not leave a comment.

David Piner 
Rating:
5.0

Customer did not leave a comment.

Harry McMullan 
Rating:
5.0

Customer did not leave a comment.

Jerry McGowan 
Rating:
3.0

Had homeless people sleeping in the back of it and I had to return it to get rid of the stuff and then take it back the the house I was moving

Adrian Brown 
Rating:
3.0

The furniture pads were full of dirt and dust and the truck cabin needed vacuuming.

Stacey Woolard 
Rating:
5.0

Customer did not leave a comment.

Toni Harris 
Rating:
4.0

The right mirror was loose and I wasn't able to fix it. It was really difficult to drive without tat mirror.

Oscar Rojas Aguilar 
Rating:
5.0

Customer did not leave a comment.

Julie Foucart 
Rating:
5.0

Customer did not leave a comment.

ROBERT KIRK 
Rating:
5.0

Nothing. Keep it the same

Markevia Ebarfield 
Rating:
5.0

Excellent customer service

Grover Singleton 
Rating:
5.0

Customer did not leave a comment.

Anna Waters 
Rating:
5.0

Customer did not leave a comment.

Frank Machi 
Rating:
3.0

Faster service, i waited for 45 minutes

John Monaghan 
Rating:
3.0

The rental process took too long. I had reserved a truck and checked-in online. Arriving at the rental location, I found that their internet was not working and they could not release the truck. It took about 30 minutes before a U-Haul customer service rep could take my information over the phone. Although he had my reservation, I had to repeat a lot of it to him (inefficient). I'd ordered a dolly, furniture pads and a coaster. I heard the owner tell a worker to load those in the truck while on the phone with the rep. When I finished the call, I asked if I was "good to go" and got the affirmative. I should have checked the back of the truck but didn't. Getting gas about 30 miles away, I opened the back and there was no equipment. My partner called the Knightdale U-Haul to see if we could pick up the equipment at that location. They were helpful and said we could. Other than the check-in, the move went fine. By the time I returned the truck, the internet had been restored and the check-out was fine.

John O'Neill 
No reviews have been submitted for this location.

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