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Steven L
Customer Reviews for Carol Park Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Having the trucks always start out with a full tank instead of having to return the rental with the amount of gas it had in the tank when you received it would make it easier to know where a customer has to have the gas levels go to when replenishing the fuel at a gas pump before turning the vehicle back in.
BRIAN JThe attendant was rude.
Chris MI rented my trailer for 24 hours and was charged for two days of rental. The lady at the rental spot, said that she would look into this and see that I got a refund back. I am waiting
roger pGreat staff, felt welcomed and taken care of, thank you.
Robert RVery friendly and nice glad i returned here
Demrise CShe met us outside before I ever got out of ny truck very personable and professional. Excellent service
John LIt didn’t even have a ramp to make the move easier. I believe they should check that stuff before renting it out. & I should have been reimbursed money for that
STEPHANIE LNice lady to deal with and clean & safe location.
ROBERT FAndrea made things so easy for me. I will definitely recommend this location.
DIANE CIf you are asking questions that have a significant effect, let the customer know. Be kind and informative to your customers.
francesca bI feel that the truck should be full and the back of the truck was soaking wet.
Michelle MThe woman at Carol Park was not very helpful. They apparently changed the system and she had never used it before. It took us 45 minutes to get the truck.
Kristen FToo many e mails n texts
jay lTruck was clean but Back door was a three man job to close it would hang up on the tracks.
BILLY PI had a very great experience renting my first uhaul to move my daughter to college. Very accommodating!!! I will definitely rent from this location again. Thank you very much for all your help and understanding!!!
Natealie qThe person managing the complex had no personalty almost rude but not rude just curt. Apply landing gear to ALL Trailers they are TOO HEAVY to lift by one person especially the 6x12
JAMES SDouble check order to make sure all supplies are on hand.
KIRK YAlso rent storage unit at this location. Excellent experience all around.
John CTotally a great experience... doing the pre-work on line saved lots of time.
BRUCE Glocation had almost nothing. only one truck, and the computer was down so took 45 minutes to rent the truck.
CORY Wnothing, the place is well maintained and the people are very helpful.
STEPHANIE WMake it less costly to rent your equipment.
VIRGINIA ACalled and got the time they were to open. I was late for work but waited for someone to show at opening hours (8:00 am) and after a few minutes of no show, I just left the trailor. I wish I had known to do that earlier.
Bruce AKEEP DOING THE GREAT JOB!!!!!!!!!!!