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Sheryl Ruiz
Customer Reviews for Carmel Welding & Supply Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding customer service! Rented there three times and will continue to go back in future.
stephen goodanVery good experience. Debra was very helpful.
Terry SmithGreat rental. Greater accommodating staff
MARK STUDEBAKERThe app didn't work when I dropped off after hours. Pictures wouldn't load, then the application froze. Other than that, everything was great!
Owen BurnsIndividuals were very helpful and easy to work with.
Kirk HobbsUpdate the fleet to have CRUISE and POWER WINDOWS.
DAVID BENNETTDidn't like the app. Didn't seem to make sense.
MARK SCHULZWhen doing self-check in afterhours this is a 2nd location where I received a GeoLocation Permission Error. I watched the video, took pictures of odometer, license plate, inside driver's cab, rear storage area, and both sides of the van. But could not proceed due to the error. I called technical support and the phone had my location on. Deborah, at Carmel Welding and Supply Company was OUTSTANDING, and I would not hesitate to return there anytime. Kirk
Kirk HobbsThe van is a very fuel economic vehicle.
gustavo juarezGreat service. Deborah’s customer service is fabulous. The truck was brand new and was a great ride. Was very satisfied with all things connected to this experience!
Michael BotkinThey charged money to park pick-up vehicle.
Jesse BarnettExcellent customer service
Michael BurmanFriendly, personable and professional employee
Paul KillianVery nice person to work with and very friendly. Made the process so easy and explained everything set well.
Marc DavisDeb was amazing and helped make the process very smooth!
Anne WestphalDeb is fantastic! I always use this location because of the service!
Michael FeltrinelliDeb was great to work with!
Jerry JoestGreat experience. Efficient and easy.
Chris CostlowNice and friendly. No hazzle
LARS-ERIK ARNELLHighly recommend .... will be using this Carmel Welding & Supply Co for all my U-Haul needs.
Tully BevilaquaCarmel Welding and Supply Co is GREAT and Ms. Debra is SO AWESOME!
Latita BadgettEveryone did a great job making this a good easy experience. The Stader Brothers moving also did a great job.
Matt WaikelBest customer service ever
Terry ColeDeb was very helpful and I will definitely use them again for any moving needs in the future.
Don EmmonsThe U Haul cargo vans are a slipping hazard The bumpers, when wet, cause your feet to give out . I ended up falling because as I was exiting the cargo area of the van I put my foot on the wet bumper my feet slid out from under me and I ended up on my tailbone. Very painful and impacted my ability to move VERY DANGEROUS and something should be done to warn others IMMEDIATELY
Michael HillsmanAmazing customer service and over all experience
Vadim DondencoDeb was extremely helpful in setting up the reservation and even helped me after hours when I picked up the van. There are a bunch of places where we can rent a van from in town, but we only use this location (renting 2-3 times a month) because of the service and the condition of their fleet. Thank you!
PAUL POLHEBERJust a great team and overall a great satisfaction!!!!
Susan PikeEverything was great! Deb was awesome and very accommodating! I’ve used this location before and will continue to do so in the future.
MICHAEL FELTRINELLIThe uhaul team were awesome.
Robert KoehneThe vehicle was extremely old. The visors were sticky and dirty. Tape was on the seat. There was a sign saying the floor may get hot with the engine running- made me feel unsafe and glad I wasn’t going very far. I could not move the mirrors to see to drive safely. The engine sounded like it was going to stop or do something every time I pressed on the gas going 35 mph! I rented a moving truck from Home Depot in the summer and it was updated and drove wonderfully. It was hard to turn the key a few times. I would never recommend this place due to the unsafe nature of my experience. I rolled down the window to hear directions to back up and hard a difficult time rolling it back up. The price was decent, but maybe it is because I am a short woman- nothing was easy to use as the driver!
Angela ArlingtonGreat service. Debra was thorough and very professional
pierre TwerThe operation is as professional and efficient as I can imagine. Everyone is very helpful and pleasant to deal with.
Michael BirkDeb is incredible. I have had to rent a number of Uhaul trucks over the years and this was the best experience I've ever had doing it.
Nathaniel Ryan RemingtonI ordered a U-Haul at the Michigan rd location and they did not have a truck available when needed to had to drive far away in opposite direction to go get truck making my day get pushed back several hours. Not great.
WHITNEY LAMBERTDebbie was Awesome
ANTHONY ETI-UKWUWe had to rent a truck bc our p/u and delivery truck was down and in the shop. It was a huge relief to be able to rely on U-Haul to help us out in a real pinch. Thank you, Uhaul!
Deb MatatallI really do not know. I heard great things and switched to Carmel Welding after years of using Lafayette rd and Castleton. Everyone is so friendly and Deb is the greatest to help find the perfect fit equipment for the job needing done. They are now my #1 home location. thank you!
Jason BakerWhen returning my rental, the office was closed so I had to use the after hours check in process. Unfortunately the locator service on the app was inoperable. I took a photo of the fuel and odometer to confirm the van was returned properly and on time.
Matthew BonannoThis location is smaller than others in the area, but I ALWAYS go here first to rent (then to Michigan road, also great). Deborah is an excellent representative for Uhaul.
SCOTT HEYDEEverything was excellent especially the customer service!!!
Tim ChanceHave the vehicle ready with a full tank of gas.
Mark BrunerYou serve was super great and I love the way you guys welcome and treated me. Thank you very much.
thomas mixHave a Uhaul closer to my home
Paula JohnsonMovers never came
Blessed BagyenziEasy process and great customer service!
Bill WiggamGreat service, and Deb is the best!
Phil JACKSONWindshield in truck was very dirty. Rental office leaves some to be desired.
Jon SvendsenDeb is awesome!
ROBERT IRWINDad went over and beyond to make my daughters wedding. Perfect!! She was there to answer any questions I had about the cargo van it was absolutely perfect for the wedding!! I would recommend Deb and this U-Haul location to everyone!!!
Susan KittermanEverything was wonderful, especially the service. They treat people right!
Patricia UthoffVery friendly
Gary IcenogleDeb was awesome! So thorough and patient. Great experience!
Whitney MooreThis location does have customer parking. So, I had to leave my car 2 blocks away and walk to location.
Yolanda KelleyWe love this place !!! Just the most wonderful people. We even go a caring call to make sure everything was OK. Thank you Carmel Welding !!!!
WILLIAM HEWESGreat location. I think they over estimated how low the fuel was on the truck.
WILLIAM HEWES