Customer Reviews for Carmel Welding & Supply Co
(U-Haul Neighborhood Dealer)

3,109 reviews

550 S Rangeline Rd   Carmel, IN 46032

(317) 848-1427

Office Hours

  • Mon-Thur: 1:30 pm–4:30 pm
  • Fri: 10 am–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: 24 hours
Special Operating Hours
  • 4/29/2024: 1:30 pm - 4:30 pm
  • 4/30/2024: 1:30 pm - 4:30 pm
  • 5/1/2024: 1:30 pm - 4:30 pm
  • 5/2/2024: 1:30 pm - 4:30 pm
  • 5/3/2024: 1:30 pm - 4:30 pm
  • 5/6/2024: 1:30 pm - 4:30 pm
  • 5/7/2024: 1:30 pm - 4:30 pm
  • 5/8/2024: 1:30 pm - 4:30 pm
  • 5/9/2024: 1:30 pm - 4:30 pm
  • 5/10/2024: 1:30 pm - 4:30 pm
  • 5/13/2024: 1:30 pm - 4:30 pm
  • 5/14/2024: 1:30 pm - 4:30 pm
  • 5/15/2024: 1:30 pm - 4:30 pm
  • 5/16/2024: 1:30 pm - 4:30 pm
  • 5/17/2024: 1:30 pm - 4:30 pm
  • 5/20/2024: 1:30 pm - 4:30 pm
  • 5/21/2024: 1:30 pm - 4:30 pm
  • 5/22/2024: 1:30 pm - 4:30 pm
  • 5/23/2024: 1:30 pm - 4:30 pm
  • 5/24/2024: 1:30 pm - 4:30 pm
  • 5/27/2024: 1:30 pm - 4:30 pm
  • 5/28/2024: 1:30 pm - 4:30 pm
  • 5/29/2024: 1:30 pm - 4:30 pm
  • 5/30/2024: 1:30 pm - 4:30 pm
  • 5/31/2024: 1:30 pm - 4:30 pm

Show All Hours

Services at this Location:

Contact Us

(317) 848-1427

550 S Rangeline Rd
Carmel, IN 46032

Services at this Location:

Office Hours

  • Mon-Thur: 1:30 pm–4:30 pm
  • Fri: 10 am–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: 24 hours
Special Operating Hours
  • 4/29/2024: 1:30 pm - 4:30 pm
  • 4/30/2024: 1:30 pm - 4:30 pm
  • 5/1/2024: 1:30 pm - 4:30 pm
  • 5/2/2024: 1:30 pm - 4:30 pm
  • 5/3/2024: 1:30 pm - 4:30 pm
  • 5/6/2024: 1:30 pm - 4:30 pm
  • 5/7/2024: 1:30 pm - 4:30 pm
  • 5/8/2024: 1:30 pm - 4:30 pm
  • 5/9/2024: 1:30 pm - 4:30 pm
  • 5/10/2024: 1:30 pm - 4:30 pm
  • 5/13/2024: 1:30 pm - 4:30 pm
  • 5/14/2024: 1:30 pm - 4:30 pm
  • 5/15/2024: 1:30 pm - 4:30 pm
  • 5/16/2024: 1:30 pm - 4:30 pm
  • 5/17/2024: 1:30 pm - 4:30 pm
  • 5/20/2024: 1:30 pm - 4:30 pm
  • 5/21/2024: 1:30 pm - 4:30 pm
  • 5/22/2024: 1:30 pm - 4:30 pm
  • 5/23/2024: 1:30 pm - 4:30 pm
  • 5/24/2024: 1:30 pm - 4:30 pm
  • 5/27/2024: 1:30 pm - 4:30 pm
  • 5/28/2024: 1:30 pm - 4:30 pm
  • 5/29/2024: 1:30 pm - 4:30 pm
  • 5/30/2024: 1:30 pm - 4:30 pm
  • 5/31/2024: 1:30 pm - 4:30 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Sheryl Ruiz 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH KILLIAN 
Rating:
5.0

Outstanding customer service! Rented there three times and will continue to go back in future.

stephen goodan 
Rating:
5.0

Very good experience. Debra was very helpful.

Terry Smith 
Rating:
5.0

Great rental. Greater accommodating staff

MARK STUDEBAKER 
Rating:
5.0

Customer did not leave a comment.

Robert McDaniel 
Rating:
4.0

The app didn't work when I dropped off after hours. Pictures wouldn't load, then the application froze. Other than that, everything was great!

Owen Burns 
Rating:
5.0

Individuals were very helpful and easy to work with.

Kirk Hobbs 
Rating:
5.0

Customer did not leave a comment.

Wei Guo 
Rating:
5.0

Update the fleet to have CRUISE and POWER WINDOWS.

DAVID BENNETT 
Rating:
5.0

Didn't like the app. Didn't seem to make sense.

MARK SCHULZ 
Rating:
5.0

Customer did not leave a comment.

Michele Ditmer 
Rating:
5.0

When doing self-check in afterhours this is a 2nd location where I received a GeoLocation Permission Error. I watched the video, took pictures of odometer, license plate, inside driver's cab, rear storage area, and both sides of the van. But could not proceed due to the error. I called technical support and the phone had my location on. Deborah, at Carmel Welding and Supply Company was OUTSTANDING, and I would not hesitate to return there anytime. Kirk

Kirk Hobbs 
Rating:
5.0

Customer did not leave a comment.

David Slack 
Rating:
4.0

Customer did not leave a comment.

Victor Rincon 
Rating:
5.0

Customer did not leave a comment.

Brian Green 
Rating:
5.0

The van is a very fuel economic vehicle.

gustavo juarez 
Rating:
5.0

Customer did not leave a comment.

BRIDGET LOWRY 
Rating:
5.0

Customer did not leave a comment.

Cody Kono 
Rating:
5.0

Great service. Deborah’s customer service is fabulous. The truck was brand new and was a great ride. Was very satisfied with all things connected to this experience!

Michael Botkin 
Rating:
5.0

Customer did not leave a comment.

brian green 
Rating:
2.0

They charged money to park pick-up vehicle.

Jesse Barnett 
Rating:
5.0

Excellent customer service

Michael Burman 
Rating:
4.0

Friendly, personable and professional employee

Paul Killian 
Rating:
5.0

Customer did not leave a comment.

Richard Hansen 
Rating:
5.0

Customer did not leave a comment.

Daniel Hasler 
Rating:
5.0

Very nice person to work with and very friendly. Made the process so easy and explained everything set well.

Marc Davis 
Rating:
5.0

Deb was amazing and helped make the process very smooth!

Anne Westphal 
Rating:
5.0

Deb is fantastic! I always use this location because of the service!

Michael Feltrinelli 
Rating:
5.0

Deb was great to work with!

Jerry Joest 
Rating:
5.0

Great experience. Efficient and easy.

Chris Costlow 
Rating:
5.0

Customer did not leave a comment.

Eric McCormick 
Rating:
5.0

Nice and friendly. No hazzle

LARS-ERIK ARNELL 
Rating:
5.0

Highly recommend .... will be using this Carmel Welding & Supply Co for all my U-Haul needs.

Tully Bevilaqua 
Rating:
5.0

Customer did not leave a comment.

Scott Ayers 
Rating:
5.0

Carmel Welding and Supply Co is GREAT and Ms. Debra is SO AWESOME!

Latita Badgett 
Rating:
5.0

Customer did not leave a comment.

Jennifer Biggerstaff 
Rating:
5.0

Customer did not leave a comment.

Chris Castetter 
Rating:
5.0

Customer did not leave a comment.

Tully Bevilaqua 
Rating:
5.0

Everyone did a great job making this a good easy experience. The Stader Brothers moving also did a great job.

Matt Waikel 
Rating:
5.0

Best customer service ever

Terry Cole 
Rating:
5.0

Customer did not leave a comment.

Douglas Phillips 
Rating:
5.0

Deb was very helpful and I will definitely use them again for any moving needs in the future.

Don Emmons 
Rating:
3.0

The U Haul cargo vans are a slipping hazard The bumpers, when wet, cause your feet to give out . I ended up falling because as I was exiting the cargo area of the van I put my foot on the wet bumper my feet slid out from under me and I ended up on my tailbone. Very painful and impacted my ability to move VERY DANGEROUS and something should be done to warn others IMMEDIATELY

Michael Hillsman 
Rating:
5.0

Customer did not leave a comment.

STEPHEN BIGGERS 
Rating:
5.0

Amazing customer service and over all experience

Vadim Dondenco 
Rating:
5.0

Customer did not leave a comment.

Allison Missler 
Rating:
5.0

Customer did not leave a comment.

Patrick Ruprecht 
Rating:
5.0

Deb was extremely helpful in setting up the reservation and even helped me after hours when I picked up the van. There are a bunch of places where we can rent a van from in town, but we only use this location (renting 2-3 times a month) because of the service and the condition of their fleet. Thank you!

PAUL POLHEBER 
Rating:
5.0

Just a great team and overall a great satisfaction!!!!

Susan Pike 
Rating:
5.0

Everything was great! Deb was awesome and very accommodating! I’ve used this location before and will continue to do so in the future.

MICHAEL FELTRINELLI 
Rating:
5.0

Customer did not leave a comment.

GREG BETSANES 
Rating:
5.0

The uhaul team were awesome.

Robert Koehne 
Rating:
5.0

Customer did not leave a comment.

James Howell 
Rating:
5.0

Customer did not leave a comment.

Vicky Trailor 
Rating:
4.0

The vehicle was extremely old. The visors were sticky and dirty. Tape was on the seat. There was a sign saying the floor may get hot with the engine running- made me feel unsafe and glad I wasn’t going very far. I could not move the mirrors to see to drive safely. The engine sounded like it was going to stop or do something every time I pressed on the gas going 35 mph! I rented a moving truck from Home Depot in the summer and it was updated and drove wonderfully. It was hard to turn the key a few times. I would never recommend this place due to the unsafe nature of my experience. I rolled down the window to hear directions to back up and hard a difficult time rolling it back up. The price was decent, but maybe it is because I am a short woman- nothing was easy to use as the driver!

Angela Arlington 
Rating:
5.0

Customer did not leave a comment.

JOHN SNYDER 
Rating:
5.0

Customer did not leave a comment.

Chris Roesner 
Rating:
5.0

Great service. Debra was thorough and very professional

pierre Twer 
Rating:
5.0

Customer did not leave a comment.

Kimberly McDowell 
Rating:
5.0

The operation is as professional and efficient as I can imagine. Everyone is very helpful and pleasant to deal with.

Michael Birk 
Rating:
5.0

Deb is incredible. I have had to rent a number of Uhaul trucks over the years and this was the best experience I've ever had doing it.

Nathaniel Ryan Remington 
Rating:
5.0

Customer did not leave a comment.

lawrence Havlik 
Rating:
1.0

I ordered a U-Haul at the Michigan rd location and they did not have a truck available when needed to had to drive far away in opposite direction to go get truck making my day get pushed back several hours. Not great.

WHITNEY LAMBERT 
Rating:
5.0

Customer did not leave a comment.

M Monica Hilton 
Rating:
5.0

Debbie was Awesome

ANTHONY ETI-UKWU 
Rating:
4.0

Customer did not leave a comment.

barry subrin 
Rating:
5.0

Customer did not leave a comment.

Chad Patsel 
Rating:
5.0

We had to rent a truck bc our p/u and delivery truck was down and in the shop. It was a huge relief to be able to rely on U-Haul to help us out in a real pinch. Thank you, Uhaul!

Deb Matatall 
Rating:
5.0

Customer did not leave a comment.

James Meyer 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Gilbert 
Rating:
5.0

Customer did not leave a comment.

Alexander Broady 
Rating:
5.0

I really do not know. I heard great things and switched to Carmel Welding after years of using Lafayette rd and Castleton. Everyone is so friendly and Deb is the greatest to help find the perfect fit equipment for the job needing done. They are now my #1 home location. thank you!

Jason Baker 
Rating:
4.0

When returning my rental, the office was closed so I had to use the after hours check in process. Unfortunately the locator service on the app was inoperable. I took a photo of the fuel and odometer to confirm the van was returned properly and on time.

Matthew Bonanno 
Rating:
5.0

This location is smaller than others in the area, but I ALWAYS go here first to rent (then to Michigan road, also great). Deborah is an excellent representative for Uhaul.

SCOTT HEYDE 
Rating:
5.0

Everything was excellent especially the customer service!!!

Tim Chance 
Rating:
4.0

Have the vehicle ready with a full tank of gas.

Mark Bruner 
Rating:
5.0

You serve was super great and I love the way you guys welcome and treated me. Thank you very much.

thomas mix 
Rating:
3.0

Have a Uhaul closer to my home

Paula Johnson 
Rating:
5.0

Movers never came

Blessed Bagyenzi 
Rating:
5.0

Customer did not leave a comment.

craig miller 
Rating:
5.0

Customer did not leave a comment.

Fernando Vendramini 
Rating:
5.0

Easy process and great customer service!

Bill Wiggam 
Rating:
5.0

Customer did not leave a comment.

Joe Gorzalski 
Rating:
5.0

Great service, and Deb is the best!

Phil JACKSON 
Rating:
5.0

Customer did not leave a comment.

Dave Sunshine 
Rating:
3.0

Windshield in truck was very dirty. Rental office leaves some to be desired.

Jon Svendsen 
Rating:
5.0

Deb is awesome!

ROBERT IRWIN 
Rating:
5.0

Dad went over and beyond to make my daughters wedding. Perfect!! She was there to answer any questions I had about the cargo van it was absolutely perfect for the wedding!! I would recommend Deb and this U-Haul location to everyone!!!

Susan Kitterman 
Rating:
5.0

Everything was wonderful, especially the service. They treat people right!

Patricia Uthoff 
Rating:
4.0

Very friendly

Gary Icenogle 
Rating:
5.0

Customer did not leave a comment.

Stephen Henley 
Rating:
5.0

Customer did not leave a comment.

Otonas Balciunas 
Rating:
5.0

Customer did not leave a comment.

Jerry Travis 
Rating:
5.0

Deb was awesome! So thorough and patient. Great experience!

Whitney Moore 
Rating:
5.0

Customer did not leave a comment.

Julie Combs 
Rating:
4.0

This location does have customer parking. So, I had to leave my car 2 blocks away and walk to location.

Yolanda Kelley 
Rating:
5.0

Customer did not leave a comment.

Dawn Duncan 
Rating:
5.0

We love this place !!! Just the most wonderful people. We even go a caring call to make sure everything was OK. Thank you Carmel Welding !!!!

WILLIAM HEWES 
Rating:
4.0

Great location. I think they over estimated how low the fuel was on the truck.

WILLIAM HEWES 
No reviews have been submitted for this location.

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