Customer Reviews for Carmel Welding & Supply Co
(U-Haul Neighborhood Dealer)

3,156 reviews

550 S Rangeline Rd   Carmel, IN 46032

(317) 848-1427

Office Hours

  • Mon-Fri: 1:30 pm–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(317) 848-1427

550 S Rangeline Rd
Carmel, IN 46032

Services at this Location:

Office Hours

  • Mon-Fri: 1:30 pm–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Communication and service was excellent. Only room for improvement is to fix the U-Haul App for drop off. It is useless, freezes up, doesn’t allow upload of requested photo, can’t enter mileage. Couldn’t get past step 2.

Timothy G 
Rating:
5.0

Customer did not leave a comment.

KJ D 
Rating:
5.0

Carmel Welding is willing to go above and beyond to help our moving day go smoothly. We appreciate their fine customer service!

Deborah G 
Rating:
4.0

I did have a lot of issues with the app timing out or glitching.

Laurie V 
Rating:
3.0

This is probably not the locations fault but I think it is misrepresentative that you get a 10 foot truck advertised for 19.95 and you end up paying $70 for having it for 2 1/2 hours. Just did not include the gas cost to fill it back up.

Beverly S 
Rating:
3.0

We dropped off the UHAUL after hours but I cannot select Not Applicable on the survey.

Sejal S 
Rating:
5.0

Customer did not leave a comment.

Cathy H 
Rating:
5.0

I can’t think of a thing.Keep doing what you are doing!

Matthew W 
Rating:
5.0

Customer did not leave a comment.

Bethany W 
Rating:
5.0

Excelente servicio muy bien

Eduardo R 
Rating:
5.0

The U-Haul app was glitching when I was trying to return the truck. Overall, super pleased. Look forward to doing business here again.

Giles L 
Rating:
5.0

Customer did not leave a comment.

Emily M 
Rating:
1.0

Having staff available would be helpful.

Erika R 
Rating:
5.0

Customer did not leave a comment.

Sara B 
Rating:
5.0

Everything was fine.

John M 
Rating:
5.0

I had a pleasant and quick experience renting from the Carmel UHaul. I'd recommend to anyone in the Carmel/Westfield Northern area of Indianapolis for a seamless transaction. The after hour check-in was very helpful!

Sean M 
Rating:
5.0

Customer did not leave a comment.

Rachel D 
Rating:
4.0

Helpful in trying to get me in touch with someone for compensation.

MARK B 
Rating:
5.0

Always friendly and helpful!

Jeffrey G 
Rating:
5.0

Great service

Ismael P 
Rating:
3.0

Customer did not leave a comment.

Jessica M 
Rating:
4.0

Customer did not leave a comment.

Dennis A 
Rating:
5.0

Simple to use

Matthew K 
Rating:
5.0

Customer did not leave a comment.

DON W 
Rating:
5.0

Thank you guys so much.

ruaa s 
Rating:
5.0

Nothing very friendly and efficient Truck was clean overall great service

stephanie t 
Rating:
1.0

I tried to call to pick up the U-Haul earlier and no answer even though they opened at 1:30 pm. I arrived there and the U-Haul was a 1/4 of a tank and the back was dirty. The check engine light was also on and they did not seem to care that it was on.

Nicholas S 
Rating:
4.0

Customer did not leave a comment.

Matt M 
Rating:
5.0

Customer did not leave a comment.

Anthony S 
Rating:
5.0

Excellent customer service.

Mir A 
Rating:
5.0

Great customer service

Patrick M 
Rating:
5.0

Customer did not leave a comment.

LeRoy B 
Rating:
5.0

Smooth and easy experience. Very helpful and accommodating! We will use this location again!

Mandy W 
Rating:
5.0

Could not have been better!

SCOTT H 
Rating:
5.0

Customer did not leave a comment.

Pejman L 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

Marla D 
Rating:
5.0

Nothing

Brian D 
Rating:
5.0

When returning truck we tried 4 times to upload pictures and would not work. It was very frustrating. I hope we do not get charged for this. I will call the office as well to let them know. Everything else was great!

Derric M 
Rating:
5.0

Customer did not leave a comment.

don d 
Rating:
4.0

Customer did not leave a comment.

Melton Y 
Rating:
5.0

Friendly, helpful and professional service! Thank you so much Deb for your support!

Tracy L 
Rating:
5.0

I encountered a professional team and a quick checkout process. The vehicle was very clean.

Drew A 
Rating:
5.0

Customer did not leave a comment.

Larry B 
Rating:
5.0

Customer did not leave a comment.

Tom D 
Rating:
4.0

I was told by the uhaul agent that I could return my truck to any location in Indianapolis. Then got an email with a specific location outside of my alloted mileage stating i would pay extra if i went to another location. This was very frustrating.

SHAYNE A 
Rating:
5.0

Everything went very well. Easy process.

craig s 
Rating:
4.0

Customer did not leave a comment.

Sheryl R 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH K 
Rating:
5.0

Outstanding customer service! Rented there three times and will continue to go back in future.

stephen g 
Rating:
5.0

Very good experience. Debra was very helpful.

Terry S 
Rating:
5.0

Great rental. Greater accommodating staff

MARK S 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
4.0

The app didn't work when I dropped off after hours. Pictures wouldn't load, then the application froze. Other than that, everything was great!

Owen B 
Rating:
5.0

Individuals were very helpful and easy to work with.

Kirk H 
Rating:
5.0

Customer did not leave a comment.

Wei G 
Rating:
5.0

Update the fleet to have CRUISE and POWER WINDOWS.

DAVID B 
Rating:
5.0

Didn't like the app. Didn't seem to make sense.

MARK S 
Rating:
5.0

Customer did not leave a comment.

Michele D 
Rating:
5.0

When doing self-check in afterhours this is a 2nd location where I received a GeoLocation Permission Error. I watched the video, took pictures of odometer, license plate, inside driver's cab, rear storage area, and both sides of the van. But could not proceed due to the error. I called technical support and the phone had my location on. Deborah, at Carmel Welding and Supply Company was OUTSTANDING, and I would not hesitate to return there anytime. Kirk

Kirk H 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
4.0

Customer did not leave a comment.

Victor R 
Rating:
5.0

Customer did not leave a comment.

Brian G 
Rating:
5.0

The van is a very fuel economic vehicle.

gustavo j 
Rating:
5.0

Customer did not leave a comment.

BRIDGET L 
Rating:
5.0

Customer did not leave a comment.

Cody K 
Rating:
5.0

Great service. Deborah’s customer service is fabulous. The truck was brand new and was a great ride. Was very satisfied with all things connected to this experience!

Michael B 
Rating:
5.0

Customer did not leave a comment.

brian g 
Rating:
2.0

They charged money to park pick-up vehicle.

Jesse B 
Rating:
5.0

Excellent customer service

Michael B 
Rating:
4.0

Friendly, personable and professional employee

Paul K 
Rating:
5.0

Customer did not leave a comment.

Richard H 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
5.0

Very nice person to work with and very friendly. Made the process so easy and explained everything set well.

Marc D 
Rating:
5.0

Deb was amazing and helped make the process very smooth!

Anne W 
Rating:
5.0

Deb is fantastic! I always use this location because of the service!

Michael F 
Rating:
5.0

Deb was great to work with!

Jerry J 
Rating:
5.0

Great experience. Efficient and easy.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Eric M 
Rating:
5.0

Nice and friendly. No hazzle

LARS-ERIK A 
Rating:
5.0

Highly recommend .... will be using this Carmel Welding & Supply Co for all my U-Haul needs.

Tully B 
Rating:
5.0

Customer did not leave a comment.

Scott A 
Rating:
5.0

Carmel Welding and Supply Co is GREAT and Ms. Debra is SO AWESOME!

Latita B 
Rating:
5.0

Customer did not leave a comment.

Jennifer B 
Rating:
5.0

Customer did not leave a comment.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Tully B 
Rating:
5.0

Everyone did a great job making this a good easy experience. The Stader Brothers moving also did a great job.

Matt W 
Rating:
5.0

Best customer service ever

Terry C 
Rating:
5.0

Customer did not leave a comment.

Douglas P 
Rating:
5.0

Deb was very helpful and I will definitely use them again for any moving needs in the future.

Don E 
Rating:
3.0

The U Haul cargo vans are a slipping hazard The bumpers, when wet, cause your feet to give out . I ended up falling because as I was exiting the cargo area of the van I put my foot on the wet bumper my feet slid out from under me and I ended up on my tailbone. Very painful and impacted my ability to move VERY DANGEROUS and something should be done to warn others IMMEDIATELY

Michael H 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
5.0

Amazing customer service and over all experience

Vadim D 
Rating:
5.0

Customer did not leave a comment.

Allison M 
Rating:
5.0

Customer did not leave a comment.

Patrick R 
Rating:
5.0

Deb was extremely helpful in setting up the reservation and even helped me after hours when I picked up the van. There are a bunch of places where we can rent a van from in town, but we only use this location (renting 2-3 times a month) because of the service and the condition of their fleet. Thank you!

PAUL P 
Rating:
5.0

Just a great team and overall a great satisfaction!!!!

Susan P 
Rating:
5.0

Everything was great! Deb was awesome and very accommodating! I’ve used this location before and will continue to do so in the future.

MICHAEL F 
Rating:
5.0

Customer did not leave a comment.

GREG B 
Rating:
5.0

The uhaul team were awesome.

Robert K 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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