Customer Reviews for Car Connection
(U-Haul Neighborhood Dealer)

1,750 reviews

2518 N DuPont Pkwy   Middletown, DE 19709

(302) 376-7010

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/2/2024: Closed

Services at this Location:

Contact Us

(302) 376-7010

2518 N DuPont Pkwy
Middletown, DE 19709

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/2/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great place and people very helpful thank you all

Johnny Jackson 
Rating:
5.0

Had a lot of vehicle choices and great customer service..

Andre Onwawoma 
Rating:
5.0

Very good service , friendly and convenient location

Thomas Faehner 
Rating:
4.0

Customer did not leave a comment.

Brady Mellinger 
Rating:
5.0

Customer did not leave a comment.

Joseph Marazzi 
Rating:
5.0

Customer did not leave a comment.

derrick denby 
Rating:
5.0

Customer did not leave a comment.

Mark Ortiz 
Rating:
5.0

Staff was very helpful and friendly

Margareta hilario 
Rating:
5.0

Customer did not leave a comment.

Jason Hamm 
Rating:
5.0

Customer did not leave a comment.

Michael Herne 
Rating:
5.0

Very friendly and helpful!

Elizabeth Wade 
Rating:
5.0

When I called to set up the appointment, the man on the phone was super friendly and helpful to help me figure out what it was that I actually needed to HAUL with. When we picked up the trailer on Saturday, the lady was super nice and helpful us to hook everything up and help us take the trailer out of the snow so we could get our van and get moving. Very nice location will definitely use again.

Carol L McBride 
Rating:
5.0

Customer did not leave a comment.

JAMES JOHNSTON 
Rating:
5.0

Customer did not leave a comment.

Christoph Mitchell 
Rating:
4.0

Maybe indicate a place or location to leave your vehicle if you didn’t have an additional driver to follow and needed to leave your vehicle. Aside from a location to leave your vehicle, the transition was quick and the owner offer options for the rental!

George Brown 
Rating:
5.0

Customer did not leave a comment.

Todd Dukes 
Rating:
5.0

Very nice & professional

Paul Cannon 
Rating:
5.0

Customer did not leave a comment.

KEITH MCGRATH 
Rating:
1.0

Have had a billing issue since 12/24. Not resolved yet

Vimal Kurup 
Rating:
5.0

Customer did not leave a comment.

Cynthia Figueroa 
Rating:
5.0

Customer did not leave a comment.

Josephina Reyes soto 
Rating:
5.0

Customer did not leave a comment.

WILLIS VALENTINE 
Rating:
5.0

No need for improvement.

KARL OWENS 
Rating:
5.0

Great customer service I love renting from them

Milton Johnson 
Rating:
5.0

Great experience

JOSEPH CHASSE 
Rating:
5.0

Customer did not leave a comment.

david cruz 
Rating:
5.0

Customer did not leave a comment.

Blake Emerson 
Rating:
5.0

Only complaint I have is that the left front tire was VERY low and I had to put air in it but it was fine after that.

John Breen 
Rating:
5.0

Customer did not leave a comment.

Priscilla Ogaro 
Rating:
5.0

Customer did not leave a comment.

Carl Hamilton 
Rating:
4.0

Customer did not leave a comment.

Kenneth Ciolfi 
Rating:
5.0

Customer did not leave a comment.

Cynthia Figueroa 
Rating:
5.0

They were awesome and helpful!! Thank you!

LISA MICHELS 
Rating:
5.0

Coffee and breakfast, everything was great

Niesha Witherspoon 
Rating:
5.0

Customer did not leave a comment.

Todd Smith 
Rating:
5.0

Appreciate your help!

Joseph Girvin 
Rating:
5.0

Customer did not leave a comment.

Todd Smith 
Rating:
5.0

Customer did not leave a comment.

JEROME JUVENNELLIANO 
Rating:
5.0

Customer did not leave a comment.

Christopher Burton 
Rating:
5.0

Customer did not leave a comment.

DiAndre POLK 
Rating:
5.0

Unfortunately I can't say much about the store or staff, but I'm sure they are friendly and helpful. I was able to drop off the truck after hours through the uhaul app. I can say they have a lot to choose from and they have a convenient location. They are right off rt.13 north.

Virginia Eskridge 
Rating:
5.0

The gentleman who worked with us was wonderful. We have rented from here before and we returned. Great service

Priscilla Ogaro 
Rating:
5.0

Customer did not leave a comment.

Nestor Mathioudakis 
Rating:
5.0

Friendly, helpful staff.

Donald Haas 
Rating:
5.0

Customer did not leave a comment.

Craig Collins 
Rating:
5.0

Customer did not leave a comment.

CARL ROBINSON 
Rating:
5.0

Everything was great! I have used Car Connection in Middletown DE, many times, and have always been very pleased with everything! The staff at Car Connection in Middletown DE are great ! Trucks are always clean, and run great! Would highly recommend them to family and friends!

Kenneth Cordeiro 
Rating:
5.0

The customer service has been wonderful. I'm always in and out very quickly

DiAndre Polk 
Rating:
5.0

Customer did not leave a comment.

Florentino Cruz 
Rating:
5.0

Very good service and professionally managed. Quick in and out!

Harvey Straughn 
Rating:
5.0

As always great experiences!

Tom Hermernau 
Rating:
5.0

Customer did not leave a comment.

Adonis Randolph 
Rating:
5.0

Customer did not leave a comment.

Diane Wood 
Rating:
5.0

Customer did not leave a comment.

FRANCIS FOLEY 
Rating:
5.0

Customer did not leave a comment.

Olajide Opawumi 
Rating:
5.0

The same thing.

Terry Williams 
Rating:
5.0

Thank you for everything:)

Samantha Womack 
Rating:
5.0

Customer did not leave a comment.

Donald Haas 
Rating:
4.0

Customer did not leave a comment.

Debbie Miller 
Rating:
5.0

Make the website more user friendly and I would have liked more details about the companies for hire. I called the 800# and a lovely person helped me get all my reservations done in minutes. The movers were reasonably priced and they worked hard and were very gentle and respectful of my things

Maggie Kettllewood 
Rating:
5.0

Great experience. Everyone I spoke with was knowledgable. Quick, easy, convenient and reasonably priced. Will use again.

Matthew Reader 
Rating:
4.0

Customer did not leave a comment.

Jennifer stolz 
Rating:
5.0

Nothing. You have a great staff at this location y

Jason Irwin 
Rating:
5.0

Staff was amazing, Joe and Dawn, super knowledgeable and helpful with the trailer rental. Thank you!

erin FINK 
Rating:
5.0

Customer did not leave a comment.

KWAME OSEI-QUARTEY 
Rating:
5.0

Make sure the seats are vacuumed.

GERALD YANCEY 
Rating:
4.0

Awesome thank you so much indeed

Peter Kimani 
Rating:
5.0

Customer did not leave a comment.

MIKE DIXON 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY AGBA 
Rating:
5.0

Excellent service

MIKE DIXON 
Rating:
5.0

Customer did not leave a comment.

Jeremy Mosley 
Rating:
5.0

Customer did not leave a comment.

Diana Beaver 
Rating:
5.0

Friendly and excellent service!

George Bear 
Rating:
5.0

Customer did not leave a comment.

Sharon Thomas 
Rating:
3.0

Customer did not leave a comment.

anya jones 
Rating:
3.0

Customer did not leave a comment.

Brittany Wallington 
Rating:
4.0

Customer did not leave a comment.

Susan Carruth 
Rating:
5.0

Great Job

Keith Carver 
Rating:
5.0

Customer did not leave a comment.

MUHAMMAD HUSSIN 
Rating:
5.0

I will only rent from this location they are nicest people to deal with all around and equipment is hreat

Sandra Bowden 
Rating:
5.0

Car Connection Uhaul always provides excellent customer service!

Al Coleman 
Rating:
5.0

Customer did not leave a comment.

David Parker 
Rating:
5.0

Customer did not leave a comment.

Jason Carmona 
Rating:
5.0

Customer did not leave a comment.

Florentino Cruz 
Rating:
5.0

mileage wasn’t accurate on the app. I should have paid closer attention to it. My fault

Tony Morgan 
Rating:
5.0

Excellent customer service!!!!

MICHAEL DICRISCIO 
Rating:
5.0

Customer did not leave a comment.

KIM JONES 
Rating:
5.0

Customer did not leave a comment.

Melissa Trinidad 
Rating:
5.0

Customer did not leave a comment.

Brian Rooney 
Rating:
4.0

Customer did not leave a comment.

DARRYL PINDER 
Rating:
5.0

Customer did not leave a comment.

Rita Sabatino-Barker 
Rating:
5.0

Always friendly, and professional.

Thomas Hermenau 
Rating:
5.0

Customer did not leave a comment.

Jim Miller 
Rating:
5.0

This is a wonderful location to rent from. Very friendly and informative people.

Ryan Rudinoff 
Rating:
5.0

We have used this location 3 times in the past and they consistently have given excellent service. The gentleman there has the best demeanor

Sandra Bowden 
Rating:
1.0

Thank You for being able to help me. I wish I could've rented a truck near me in Rehoboth Beach, Sussex County.DE

Wanda Mackiewicz 
Rating:
5.0

Excellent service I will always tell people to rent from this location Keep up the good work

Johnny Jackson 
Rating:
5.0

Customer did not leave a comment.

Joshua Fank 
Rating:
5.0

Customer did not leave a comment.

Lisa Williams 
Rating:
5.0

This location has a "drop box" which was very helpful as I dropped off the 10ft truck after hour. The place was well lit, easy to pull in, easy to park the truck in the back of the office/lot and I was able to easily/quickly find the "drop box" as it was red and located at the front of the buidling.

Oscar Durand 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

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