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Deborah G.
Customer Reviews for Car City of Conway
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The gal there was very knowledgeable and friendly and helped me thru the rental process quickly and I was on my way fast. Gracias
scott Z.Great staff and easy experience
ARIEL C.They do not unhook trailer for you
Kenneth E.I have no complaints the Young lady that waited on me was helpful and was real polite and nice .I would definitely use them again if I need to.
ronnie D.Make sure the equipment is clean and all safety features are in place and ready for use. And was relocated from original pick up site.
KENNETH T.I can't think of anything staff was very knowledgeable truck was spotless in and out in no time
mike S.Tiffany and associates are great to work with.
HARRY S.Nothing! excellent service.
GARY P.No problems wirh location. However, I had a lot of problems with the online check in process. Equipment accessories were not available. My reservation was switched to 3 different locations.
Alan R.Simple and easy to rent from UHAUL. As usual, the emoyees were genuinely helpful and informative. Gracias.
THARSIS O.Always a pleasure working with the Uhaul at Car City. They are extremely accommodating, courteous, friendly, and professional. I would highly recommend them!
Heather L.The Uhaul dealer was super friendly, helpful, accommodating and professional. The equipment was very clean and easy to access.
HEATHER L.Do not change a thing, the customer service during pick up was outstanding!!
JEFFREY B.Do not change a thing, the customer service during pick up was outstanding!!
Jeff B.Office was not open as and it is advertised to be. This caused delay in returning the vehicle. Fortunately a nice lady in the shop next door helped me get the return done.
Randall B.Last minute plans and they were able to pull it off. Thanks for the help
JOHNNY D.Everything was great!
Terry B.Great experience
CHARLES I.Easy to get to, easy to pick up, easy to return. Very convenient.
CHARLES I.It was easy and all went well. Thanks
BARBARA P.Better signage closer to the road as to where to drop off trailer or truck would be helpful. to acknowledge this is an issue and do nothing about it seems crazy. Outside of that overall ok experience.
John S.Offer a deal on prepaid gas return like they do at rental cat companies. Other than the pain in the ass of getting g the fuel exactly right everything was great.
GREGORY H.very courteous staff and easy to do business with. I will be renting again Monday.
GREGORY H.Staff was courteous very helpful.
William M.We will rent again from this location- Tiffany was helpful ,friendly, and made sure we got the transport we needed. Thank you !
ALFRED G.Tiffany was understanding and explained everything we needed. We ended up having to change a reservation and she was great with having to change it. The office itself was easy to get to and clean.
TESSIE D.This was a 24 hour drop off so the business was closed when we arrived. There was plenty of room to drop off the trailer so that was a bonus! It's a little inconvenient to get to, as you can only enter and exit going North. Other than that, perfect!
David H.Nice, professional and very efficient people. For the first time I rented a U-Haul truck in less than 20 minutes. Bravo!!!
ENRIQUE F.Listen to customer I was supposed to have it for two days but I only had it for a day when I called to extend the rental the rep said no so I wasted a day trying to find another truck which meant more money spent
MICHAEL V.Offer the Dolly hand truck for free
GREGORY J.All is well, everyone was very helpful, the truck was clean & safe and I feel for the price, it was the perfect option. The staff and manager are extremely accommodating and helpful. I plan on renting here again in the future. ¡Gracias!
DARA W.The lady I worked with was awesome , I'm sorry I can't remember her name ! But an excellent employee !
KARLA F.The customer service was excellent, I would say that they should continue providing the same quality of service.
VINROY G.truck smelled of cigarettes.... other than that it was perfectly pleasant.
Shanelle K.lost a tire that took 1/2 day to get repaired and I had to take it to two different place be for they repaired it and did not get any credit of my bill
Don J.This was my first time renting a Uhaul from Car City. The staff was extremely pleasant and helpful. The truck was well kept and clean. Also ran like a champ. I'd gladly use them again for my Uhaul needs.
Aron S.There was no employee of U-Haul on site.
JILL S.Inside of truck waS filthy. Service was great and so was Dawn
DAVID B.Yes it was after hours and staff helped me check out anyway
Shawn M.Nada
JONTAE S.Several furniture pads were wet
Joseph B.Car City was super great. The truck was old, the back door was difficult to close. The truck reeked of cigarette smoke. it was so bad my clothes smelled when I was done.
Victoria P.