Customer Reviews for Car City of Calabash LLC
(U-Haul Neighborhood Dealer)

357 comentarios

9146 Ocean Hwy W   Calabash, NC 28467

(910) 579-2505

Horario de oficina

  • Lunes - Viernes:
    8:30 a. m. - 1 p. m. / 2 p. m. - 4:30 p. m.
  • Sábado - domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(910) 579-2505

9146 Ocean Hwy W
Calabash, NC 28467

Servicios en esta ubicación:

Horario de oficina

  • Lunes - Viernes:
    8:30 a. m. - 1 p. m. / 2 p. m. - 4:30 p. m.
  • Sábado - domingo:
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Super easy rental process and extremely friendly staff

KREG O 
Clasificación:
5.0

Excellent equipment super clean trucks very friendly staff great hours of operation five stars.

PETER A 
Clasificación:
5.0

Nothing the staff was friendly and the truck was clean and ready to rock n roll. Gracias

John V 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C 
Clasificación:
5.0

Had after hours drop off which helped us to drop the trailer off early.

Thomas R 
Clasificación:
5.0

Nothing, excellent as usual service.

THOMAS T 
Clasificación:
3.0

Truck was very loud ? Exhaust system.

CARL M 
Clasificación:
5.0

the drop off went smoothly as expected, having used this location previously

MARK D 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL J 
Clasificación:
3.0

Trailer was dirty inside had to be swept out.

Kenneth B 
Clasificación:
4.0

The location was very good, but UHAUL sent me to another location 2 miles away that didn't even take trailers. You would think UHAUL would know that.

ALLEN F 
Clasificación:
5.0

After hours drop off with no issues.

HAYWARD H 
Clasificación:
5.0

I had picked it up at 1:30 and had it at drop off at 1:15 but they were closed for lunch from 1-2. a gentleman from the business's other store stuck his head out and told me where to park it and unhook. They had a drop off window for keys and paperwork and I got an e-mail receipt later in the day.

COLIN W 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry N 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan K 
Clasificación:
4.0

Representatives were available, friendly, and efficient. Really good experience.

Michael T 
Clasificación:
3.0

El cliente no dejó un comentario.

Katie G 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R 
Clasificación:
5.0

El cliente no dejó un comentario.

William A 
Clasificación:
4.0

All good.

Lynn M 
Clasificación:
5.0

El cliente no dejó un comentario.

MORRIS C 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin D 
Clasificación:
5.0

El cliente no dejó un comentario.

David R 
Clasificación:
4.0

El cliente no dejó un comentario.

Preston R 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck F 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger G 
Clasificación:
3.0

It was very difficult to get everything done online.I had to call U-Haul and was on the phone for mare than an hour.

james h 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin D 
Clasificación:
5.0

Checkin was dead easy. Friendly, helpful attendant and clear instructions for dropping the trailer.

Robert K 
Clasificación:
5.0

Good vehicle ready for pick up on my arrival and easy access.

RUSSELL B 
Clasificación:
4.0

El cliente no dejó un comentario.

William K 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H 
Clasificación:
3.0

Lady acted like she did not have any time to listen to me when I was telling her about inside of cab was not cleaned when we picked it up. And that the mileage was a .5 off on paper I rented it from. Also I never have been to a U haul place where they did not inspect the truck in front of the customer before they left... So that was kind of shady cause at that point I feel they can say anything cause I was not there to witness it. Also u hauls I've rented in the past usually was closed out right after inspection. This particular one has not been closed out. Im very disappointed with the service I have gotten from U haul rental places on this day....

Crystal H 
Clasificación:
3.0

No help from the people to unload the car! They could not even give me a receipt for the drop off! No help at all foe an old man!

Larry B 
Clasificación:
4.0

location was closed; weekend return.

Daniel W 
Clasificación:
5.0

I don't have any suggestions to improve their service because, from my perspective, they provide excellent customer service already, whether on the phone or in person. I couldn't ask for a better rental experience!

barbara g 
Clasificación:
4.0

Make sure where to pick up the truck put the address of drop off on the paperwork. Had to call on Sat to figure out which location to drop off at.

Vicki P 
Clasificación:
5.0

El cliente no dejó un comentario.

keith b 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill N 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell F 
Clasificación:
5.0

Everything was great. My original pickup location was changed, but the new location was still very close and communication on the change was timely. Receptionist was very friendly. I'm happy with the experience.

Peggy P 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S 
Clasificación:
5.0

Cheyenne in Calabash and the guys in Greenville, S.C. were awesome! Thank you for all your help and efficiency with our move. We really appreciate your professionalism. Keep up the good work!

Randy H 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee A 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim J 
Clasificación:
5.0

Check out was quick & the staff was helpful!

Renee R 
Clasificación:
5.0

El cliente no dejó un comentario.

Elycher H 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan H 
Clasificación:
5.0

El cliente no dejó un comentario.

Alessandro M 
Clasificación:
2.0

The Truck was extremely dirty inside the cab and outside. The Key box had a lock on it that was rusted shut. Customer Service was good but the truck looked like it had been in a field and left for dead.

TIMOTHY G 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom P 
Clasificación:
5.0

Fast, friendly, and efficient!

jerry m 
Clasificación:
5.0

Very friendly / helpful staff.

Jay C 
Clasificación:
1.0

lock box hard to open Truck was stuck in mud

robert c 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn Y 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA O 
Clasificación:
5.0

El cliente no dejó un comentario.

William C 
Clasificación:
2.0

After hours drop-off was a wet muddy field across from a gated parking lot for during hours drop off. Suggest gate be unlocked out of hours.

Stephen G 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S 
Clasificación:
5.0

Car City of Calabash was AWESOME! Great customer service, super prices, and equipment is always in stock! Great location and you can't beat the friendly faces with smiles! LOVE LOVE LOVE!!!!! I will use them for any moves and projects that I always have going on! Thank you from a very happy U-Haul Customer!

Dawn P 
Clasificación:
2.0

The price on renting this last 6X12 trailer was outrageous. I rented the exact same 6X12 trailer at the end of September and I only paid $389.00 . I turned in this last 6x12 trailer at the exact same location in NC as the previous rental. The cost of renting this last 6X12 trailer was $300.00 more ($698.64 - $40.00 for insurance) . Why is the price almost doubled in 30 days? To me this is price gouging. I have rented from U-haul numerous times over the last 15 years. I have always been pleased with the cost and service. I have several other rentals coming up in the future and I will be looking at other alternatives. I would appreciate an answer as to why the price is so much higher.

KEITH S 
Clasificación:
5.0

Surprise with the amount of gas refund you gave me!? Need for you to review and understand the small amount of refund

John K 
Clasificación:
5.0

El cliente no dejó un comentario.

carmine d 
Clasificación:
5.0

We will never rent from U-Haul again! When we rented an auto transport to go from NC to MA, it cost us $300 and change. When we did the reverse trip from MA to NC, it was $1300+!!! The only explanation we received is that the equipment is needed in MA, but not in NC. So we were punished for corporate's lack of logistical planning. Every person that I talked to at U-Haul agreed that $1300+ was outrageous, but that's the way it goes. BTW - it was 5 weeks between rentals.

LAUREN J 
Clasificación:
5.0

Check vehicle roadworthiness before renting or ask customers if anything wrong with vehicles when dropping off

GLENN P 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S 
Clasificación:
5.0

Thank you for the trailer. Staff was very helpful and patient with me.

Patricia H 
Clasificación:
3.0

Make the location more user friendly, like exactly how you want the truck parked, and so forth. I did not care for the experience of nobody being there and doing it all on my own. I guess it would be okay if I was returning at 2am maybe, but then I would feel unsafe so I don't know.

David W 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas G 
Clasificación:
5.0

Cheyanne was great...very nice lady!

Hale J 
Clasificación:
5.0

El cliente no dejó un comentario.

Delilah H 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda G 
Clasificación:
3.0

Dropped off Uhaul in a field with other Uhauls.

Nicholas W 
Clasificación:
4.0

Got there right at closing but they waited on us to drop the trailer.

Randy F 
Clasificación:
4.0

They were closed for lunch but a guy working another part of the business took my paperwork and said he'd give it to them. He was very helpful.

Billy L 
Clasificación:
5.0

Nothing, they were great!

Kurt V 
Clasificación:
5.0

El cliente no dejó un comentario.

Don B 
Clasificación:
2.0

Customer service rep refused to check me in. I have used this location previously without issue, but I didn't appreciate my last experience.

Sue S 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia R 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy A 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R 
Clasificación:
5.0

Great people to work with.

John B 
Clasificación:
5.0

Not much more. Cheyenne was great to work with

gregg g 
Clasificación:
3.0

El cliente no dejó un comentario.

Joel H 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack C 
Clasificación:
3.0

First truck presented had very significant damage. I filled the truck to the gauge level on the dash and was charged an extra seven gallons in my total bill with the explanation that the truck tells the fuel level exactly. If I had know that was a function, I would have filled to that level. Would not recommend.

Charles H 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW B 
Clasificación:
5.0

The experience was quick and painless. Thank you!

JONATHAN B 
Clasificación:
5.0

Fast, friendly, easy return!

Steven M 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G 
Clasificación:
5.0

El cliente no dejó un comentario.

robert l 
Clasificación:
5.0

El cliente no dejó un comentario.

john s 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas E 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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