Comentarios de los clientes para Cape Fear Appliance Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Cape Fear Appliance Service

Clasificación general:

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Mary D.
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El cliente no dejó un comentario.

MONIQUE S.
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El cliente no dejó un comentario.

MATTHEW D.
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El cliente no dejó un comentario.

SARAH D.
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El cliente no dejó un comentario.

Kirill K.
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El cliente no dejó un comentario.

JOHN M.
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El cliente no dejó un comentario.

MACK H.
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Ramona was great to work with.

Christopher B.
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El cliente no dejó un comentario.

RICHARD J.
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Very helpful personnel. Only problem we had is the 10 ft. vans need another step-down on the bumper.

Sandra W.
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El cliente no dejó un comentario.

PETER N.
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El cliente no dejó un comentario.

Ed M.
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Cape Fear Appliance came through for me when the originally scheduled drop off location -Earl's Wrecking -refused to accept the rental trailer. I was told that "We aren't taking trailer returns". Leaving me to start calling U-Haul locations to find someone who could help. Thank you Ramona at Cape Fear Appliance for your assistance

ROBERT K.
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Ms RAMONA IS A CONSUMMATE PROFESSIONAL

WILLIE G.
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El cliente no dejó un comentario.

MARK T.
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El cliente no dejó un comentario.

GLORIA F.
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Nothing I can say. The receptionist was rhe b÷at and very polite. I will be referringand using them in the future. BLESSINGS ALL

WESLEY H.
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Ramona was just awesome, one of the best parts of our trip. She worked her butt off, was enjoyable, delightful, and "entertaining". We will always remember Ramona. And we love Bo Berry Bisquits now! ;) You better pay her well, and do what you can to keep her around.

Scott W.
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Awesome

Wanda B.
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El cliente no dejó un comentario.

DENNIS H.
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Waited 15 minutes while the UHaul rep cleaned the floor of the truck while I was told she was checking the fuel gauge and miles. That put me behind my schedule.

WAYNE J.
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Ramona was awesome. Customer service was superb and I was in and out quickly.

ROBERT B.
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El cliente no dejó un comentario.

Gloria W.
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El cliente no dejó un comentario.

AUSTIN W.
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Very efficient and professional customer service. Thank you

John C.
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El cliente no dejó un comentario.

GARY B.
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El cliente no dejó un comentario.

Sheri C.
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Awesome staff inside. Not only were they professional, they are fun! Made my day!!!

Levern C.
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Store appearance with appliances. Need more order

BRANDON K.
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El cliente no dejó un comentario.

Aaron H.
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Excellent over all the lady working the desk was helpful and I for would definitely recommend

KENNITH D.
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Returned with a smidge under 1/4 tank because the needle looks ok and was charged $50+ dollars for 1/32 of gas! Seems like a tourist trap to me. I've made several rentals in the past month or so and this location will make me look at other companies it's so shady

CHRISTOPHER P.
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El cliente no dejó un comentario.

Barry B.
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El cliente no dejó un comentario.

Larry W.
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Great customer service. Went out of their way to help me find what I needed with short notice.

William B.
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El cliente no dejó un comentario.

Albert I.
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Nothing at this time

Pamela H.
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El cliente no dejó un comentario.

Ziara M.
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El cliente no dejó un comentario.

STEPHEN D.
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Don't charge extra mileage if it's over a little

John B.
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El cliente no dejó un comentario.

Ruth N.
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El cliente no dejó un comentario.

MARK W.
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El cliente no dejó un comentario.

Sarah P.
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El cliente no dejó un comentario.

DURVIN S.
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Great service

RONALD G.
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The staff at Cape Fear Appliance Service are always so helpful with my rentals!

mike M.
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No.one was there it was a bar/laundromat very run down had to drop at another location which I found on.my own

Alex D.
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El cliente no dejó un comentario.

Terah W.
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The lady that checked us out was very unprofessional. She used curse words and complained a lot about past customers etc. She was very short with the way she treated us and complained constantly about everyone coming in at the same time and people being at the door waiting for her when she came to work etc. She explained that she would charge us if the truck was not cleaned out so we made it a point to clean it out and made sure no trash was left in it etc. she still charged us $25 cleaning fee and I know good and well that truck was clean when we brought it back. We didn't even keep it the full 24 hours. We took two loads of furniture and that was it. I will not use this location or Uhaul again for that matter. I've used other truck rental companies in the past and never had any experience like this with them.

Jamie S.
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To explain about taking of all the pictures that the company asks. Not ALL people have access to this even though most have phones that do. My mom doesn't. She's older and you need to keep things simpler.

LAZETTE L.
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El cliente no dejó un comentario.

Perry S.
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Ramona was fantastic!!

GREGORY B.
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El cliente no dejó un comentario.

JENNIFER D.
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We dropped the equipment a d all went well as far as drop off receipts. Thank you

Michael F.
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El cliente no dejó un comentario.

Natalie H.
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29.95 + 5= 50.95 +12.00= 62.95 that price makes a lot more sense for a 4 hr Rental. 130.$ for 4hrs is highway robbery

Richard C.
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prefer to have a text,email or phone call confirming return acknowledgement.

Mary B.
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El cliente no dejó un comentario.

Tandenika C.
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Employees at this location are extremely friendly and helpful. This, to me, this is the first and most important component to excellent customer service. I really hope this review is read and taken into consideration. And I also hope they are acknowledged for representing Uhaul in an above average manner.

Alice E.
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The paper work process took way to long

Richard N.
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Nothing needs to be improved, it was smooth

Erick and Jessic D.
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They two people working were very friendly and helpful. We will use this place again.

Robert M.
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I did not want to do self check in or out. Was upset that I was forced to do that

Kevin R.
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Great service. I was late bringing it back. She helped me get things done in very professional manor. Thanks

Gwendolyn R.
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Excellent service.

George M.
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El cliente no dejó un comentario.

Linda Z.
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El cliente no dejó un comentario.

DAVID S.
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None, just great customer service.

Amanda B.
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El cliente no dejó un comentario.

Morgan C.
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Very friendly and helpful personnel!

Stewart O.
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El cliente no dejó un comentario.

Sarah W.
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El cliente no dejó un comentario.

Megan P.
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El cliente no dejó un comentario.

Marc M.
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El cliente no dejó un comentario.

Julia L.
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El cliente no dejó un comentario.

Matthew C.
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El cliente no dejó un comentario.

Crystal C.
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El cliente no dejó un comentario.

Tunisia C.
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Always a breeze. Its about my 5th time doing business here. The customer service is quick and simple. The best surprise is recieving your money back for the miles you dont use. Super inexpensive in the long run.

Patricia O.
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El cliente no dejó un comentario.

Mary D.
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I initially got to the location, the lady seemed to be disgruntled and impatient. I was in my car talking to my uncle trying to decide which vehicle that I wanted to rent. She was outside and asked if I was going to rent a Uhaul, I said yes and I would come inside in a minute. She went back to the Uhaul she was moving and made a face similar to someone who was impatient. I tried to be courteous by saying I wasn't ready to go in yet and would in a few. When I did go in it took a long time to do the paperwork due to the computer not working correctly, this has happened before when I have rented from this location and would think it would had been fixed by now. During processing the paperwork, the lady made faces and remarks about the computer taking a long time and how the morning got started at 8:30am. I didn't say anything because of how I was treated initially outside. To be honest if another Uhaul company had a van, I would've left and went to another; but no one had one. I tried calling other Uhaul companies that was close. When I've rented before even though the computer took a long time to process the people working there was pleasant and didn't make impatient remarks or faces. I was unhappy with the service of the lady working there. If she was upset at someone else, it's shouldn't had transferred to a paying customer. Thank you, Mary Donnell

glenda W.
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El cliente no dejó un comentario.

SUSAN F.
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El cliente no dejó un comentario.

Lisa M.
Clasificación:

Nothing

Ericka H.
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El cliente no dejó un comentario.

JAMES T.
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El cliente no dejó un comentario.

Anna C.
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El cliente no dejó un comentario.

Dat G.
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El cliente no dejó un comentario.

Chessa P.
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El cliente no dejó un comentario.

KIDRA B.
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Make sure that your trucks are in excellent condition before your tent them out to poeple

Richard R.
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El cliente no dejó un comentario.

LINDA S.
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El cliente no dejó un comentario.

Tysheia R.
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El cliente no dejó un comentario.

Addie P.
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Everything was taken care of, and using the equipment was easy, and renting it was super easy. I was in and out.

Dianna H.
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El cliente no dejó un comentario.

Austin B.
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El cliente no dejó un comentario.

Paul C.
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Original drop off location was not open for my scheduled pick up and no after hours pickup available. I received no call about this information the day before which delayed my move. I called U-Haul and received a new location and 50 dollars in credit.

Bruce S.
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Great people to work with

William B.
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El cliente no dejó un comentario.

Portia S.
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El cliente no dejó un comentario.

Thomas M.
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Thankfully drop off was much more knowledgeable . In and out of there in a short period of time ...can't say that for pick up location

Danielle N.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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