Customer Reviews for C&C Xpress Rent A Car
(U-Haul Neighborhood Dealer)

431 comentarios

375 Rte 12   Groton, CT 06340

(860) 865-0126

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 6 p. m.
  • Sáb.: 5 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(860) 865-0126

375 Rte 12
Groton, CT 06340

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 6 p. m.
  • Sáb.: 5 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

It is a busy place with limited space but the owner is fast and efficient.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larisa J. 
Clasificación:
5.0

I cannot express this enough. Every time I need a U-Haul, I come here first. David is the fastest, friendliest, and best U-Haul rep in the area, I assure you that.

Samuel B. 
Clasificación:
5.0

This is the best u-haul site in the area. They are always prompt, efficient, pick up and drop off is great

George W. 
Clasificación:
1.0

The owner was a weirdo who started ranting about evicting his tenants and enjoying stomping his evictees children's toys into dumpsters. It was extremely uncomfortable. At the end of this five minute rant he said "have a blessed day". It was weird. I'll never use this location again.

Susan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dante S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
5.0

Personable and knowledgable. Answered my questions.

JPatrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie F. 
Clasificación:
3.0

The address is wrong - it shows up as C&C rent a car, which takes you to the wrong place. Instead, you have to enter "375 Rte 12."

Benjamin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

I can't think of any improvements needed. I was 100% satisfied with every aspect - scheduling, pickup, return and price.

Jacquelyn C. 
Clasificación:
5.0

The van i used was not checked in yet. It had been returned with less than 3/4 of a tank of gas. It was closer to a half.

Margaret L. 
Clasificación:
5.0

Both times I've used this location, it's been the quickest and easiest U-Haul process I've ever had. The gentleman in charge - I believe his name is David - is always kind, friendly, and quick to assist. If there's ever another time when I need to use a U-Haul, I will come here. Perfect and easy experience every time.

Samuel B. 
Clasificación:
5.0

Very professional, helpful and courtesy.

Ruben M. 
Clasificación:
4.0

Clean yes, and the staff was great, but a tire ended having to be replaced due to a gash in its sidewall. Caused lots of delay and headaches.

Thomas K. 
Clasificación:
1.0

The gentleman was rude and obnoxious. He charged me for insurance coverage after I told me not too. I rent from U-HAUL at least once a month. I will not be using this location again. I would strongly discourage anyone from using them. He also tried to become physically intimidating.

Mark M. 
Clasificación:
4.0

Not enough parking.

DOUGLAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack H. 
Clasificación:
3.0

Truck windshield was covered with bugs. The ignition was misaligned, it took some jiggling to get the key to work. The tank was only quarter full, so we had to get gas and guesstimate how much we needed. I ended up returning it with more than a quarter. This truck was old and tired. The driver door rattled during the drive, and both mirrors shook so much it was hard to see in them. Besides making the had situation hard, it was a truck well before expectation.

ERIK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Percilla W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
4.0

Awesome, very easy, nice guy. If anything i would say he/they are too busy. tks for the great service

fred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
1.0

The van I rented smelled like weed! I got a bad headache and stomach ache & the smell cling to my clothes! The van was very dirty! You guys should reinforce the no smoking in the rentals. The employee said they could let do anything about the pot heads! Horrible experience!

Maria F. 
Clasificación:
5.0

Quick pickup in Groton, CT and easy drop off in Littleton, MA!

Maria B. 
Clasificación:
5.0

Nothing I can think of.....these guys made it quick and easy.

James Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

I started the order at a location I was familiar with, and did not realize until I went there to pickup the truck, that the vehicle was at a different location. Other than that surprise, everything went fine. The operator was courteous and quick.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl C. 
Clasificación:
5.0

I have used this location multiple times, and enjoy that the owner is very efficient, i.e., very business-like, right to the point, makes sure your 'ducks are in a row', yet friendly.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

Nothing! Awesome customer service, I like this place to do my business all the time.

FRANTZ J. 
Clasificación:
3.0

I didn't appreciate having a previous rating I left called out to me in front of another customer. I won't be using this Uhaul location again.

Sandra B. 
Clasificación:
5.0

Ninguno

Joseph R. 
Clasificación:
5.0

The truck I rented says it's $19.95 a day, yet I'm charged more than that for using it for 4 days. It seems that the $19.95 is for one day and then it's $40 for each additional day. Seems like misleading advertising.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANTZ J. 
Clasificación:
5.0

Awesome, super quick in and out

Malinda K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Easy pickup, helpful rep.

Carl B. 
Clasificación:
1.0

Location pick up was almost 25 mins away, causing unnecessary mileage. Vehicle was somewhat dirty so I cleaned it myself prior to loading. Battery died after picking up the U-Haul causing my family over 2 hours of lost time. Vehicle was returned on 4/2 at 6pm, copy of my receipt states it was returned on 4/3 at 10:03am. Unpleasant experience overall.

Jennifer C. 
Clasificación:
5.0

Drop off was simple and easy to find!!

marcie S. 
Clasificación:
5.0

Absolutely great service. Will definitely use again.

Steve B. 
Clasificación:
5.0

The man on duty was very nice and considerate

michelle A. 
Clasificación:
5.0

Super easy late drop off! Definitely recommend

Josephine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary R. 
Clasificación:
5.0

Great job and excellent, fast service!

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherwin S. 
Clasificación:
5.0

Nada

Pamela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

As noted above

SUSAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

everything went well, no issues at all. Very good experience

Aaron N. 
Clasificación:
5.0

The manager was very professional, helpful, and friendly.

Quinn B. 
Clasificación:
5.0

It was easy and fast.

JOSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KONRAD P. 
Clasificación:
5.0

Very helpful gentleman

RICHARD R. 
Clasificación:
5.0

Excelente

WILLIAM L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raylene W. 
Clasificación:
5.0

Customer service agent was prepared process me efficiently and quickly and also had the van warmed up since it was so cold and had been snowing excellent excellent

James S. 
Clasificación:
3.0

I set up everything online expecting to get there and just pick up the trailer but that wasn't the case. I uploaded my ID and Credit card online cuz I didn't have them with me. When I got to the location, I was told that I needed my ID and a credit card on me. So, my thing is what is the point of uploading my ID and Credit card if they need it when I get there

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katheryn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawnday B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLENN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON G. 
Clasificación:
3.0

we found a dental floss pic to the side of one of the seats which was kind of gross

EMILY G. 
Clasificación:
5.0

Nothing Dave is a very pleasant friendly individual. Very knowledgeable and helpful when picking up the equipment and also when returning it. I would definitely recommend this location.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amarilys L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILBUR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aneudy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIELJOHN B. 
Clasificación:
5.0

Dave on 84 and Groton class act very professional everything went smooth this is why I continue to go back time and time again with Dave this I believe is my third of fourth rental this year with him excellent job

DAVID R. 
Clasificación:
5.0

Excellent job !!!

John P. 
Clasificación:
5.0

The computer system during pickup was extremely slow and caused a 45min delay. I recommend system improvements. However, the staff was great at pickup and drop off locations.

william B. 
Clasificación:
2.0

The place where I picked up the U-Haul was very good. At the actual U-Haul Place in Route 184, the entire reservation was wrong. The rep was very helpful in giving me what I needed. The reservation was for return on Tuesday, 16 Nov. I returned it on Monday, 15 Nov when the place opened and was charged for 2 extra days. The trip to Florida was a little unnerving. The Cotter pin where the hitch connects to the receiver almost came out. I had to buy tools ($50) in order to fix it (it was mangled). When I got to Florida to get lunch met some friends and she pointed out the nut was almost off the bolt of the ball on the receiver. There was no cotter pin on the nut. My friends help me fix it. You need a video instruction before leaving the pickup station, prior to rental.

Leon P. 
Clasificación:
3.0

Attendant was knowledgeable and quick. Processed my reservation, hooked up the trailer and sent me off on my way in no time.

John D. 
No se han enviado comentarios para esta ubicación.

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