Customer Reviews for C&C Xpress Rent A Car
(U-Haul Neighborhood Dealer)

464 comentarios

375 Rte 12   Groton, CT 06340

(860) 865-0126

Horario

  • Mon–Fri
    7:30 a. m. - 6 p. m.
  • Sábado
    5 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 12 p. m.
Horario especial
  • 12/16/2022 - 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(860) 865-0126

375 Rte 12
Groton, CT 06340

Servicios en esta ubicación:

Horario

  • Mon–Fri
    7:30 a. m. - 6 p. m.
  • Sábado
    5 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 12 p. m.
Horario especial
  • 12/16/2022 - 1/1/2023: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

It was very easy to rent, when I got there, they let me downsize to a van with absolutely no problem.

Richard S. 
Clasificación:
2.0

The agent instructed me to turn on my lights ad emergency flashers after the trailer was connected. I was not afforded the opportunity to verify the lights operating as he directed me to move the trailer so he could get back to other customers. I reserved 2 dozen moving blankets and he only had 10, I was only charged for 10 but really needed more. There was only one person working and I arrived at the prescribed time but had to wait almost 30 minutes.

Robert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jane R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS S. 
Clasificación:
4.0

Not easy to park and get in and out of Much rather deal with u hail storage Great people working there I made mistake myself by not looking at address

Daniel R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JODY A. 
Clasificación:
5.0

Everything was great

Richard P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE U. 
Clasificación:
5.0

I noticed the wood tie off rails inside the box need some minor repair *loose in 2 or 3 places). Minor issue for me. Generally was a great experience. ¡Gracias!

John R. 
Clasificación:
5.0

They are always professional here.

John F. 
Clasificación:
4.0

Give the customer information about how to return the equipment when the store is closed.

Lawrence G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
1.0

Check the truck in if the keys are handed to you

Danyell W. 
Clasificación:
5.0

Excellent service. Very friendly. Equipment in great condition.

Kimberly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR C. 
Clasificación:
2.0

The service people should have walked threw It and mark all damages before handing it out

Walter E. 
Clasificación:
1.0

The customer service representive that helped my husband was rude and completely ignored what my husband had asked. For example my husband said no insurance when he asked and said only 20 miles. Instead he put 40 miles and insurance . When we went to return the truck the guy tried telling my husband he asked for it when he didn't. However the man did remove it off the bill.

John B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

Best experience at a uhaul or any rental place ever. Fast, easy, professional and personable

Rich A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Campagna J. 
Clasificación:
3.0

The check engine light was on and the cab was filthy. Also I was supposed to get a 50 dollar refund for having my reservation switched to a further location an hour before pick up and that didn't happen. I will be contacting customer service for that.

Heather M. 
Clasificación:
1.0

El cliente no dejó un comentario.

VICTORIA M. 
Clasificación:
5.0

Easy Pick up

Peter D. 
Clasificación:
1.0

Drop off was changed due to closed on Sunday. New location in Groton was not a nice person.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sterling N. 
Clasificación:
5.0

It is a busy place with limited space but the owner is fast and efficient.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larisa J. 
Clasificación:
5.0

I cannot express this enough. Every time I need a U-Haul, I come here first. David is the fastest, friendliest, and best U-Haul rep in the area, I assure you that.

Samuel B. 
Clasificación:
5.0

This is the best u-haul site in the area. They are always prompt, efficient, pick up and drop off is great

George W. 
Clasificación:
1.0

The owner was a weirdo who started ranting about evicting his tenants and enjoying stomping his evictees children's toys into dumpsters. It was extremely uncomfortable. At the end of this five minute rant he said "have a blessed day". It was weird. I'll never use this location again.

Susan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dante S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
5.0

Personable and knowledgable. Answered my questions.

JPatrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie F. 
Clasificación:
3.0

The address is wrong - it shows up as C&C rent a car, which takes you to the wrong place. Instead, you have to enter "375 Rte 12."

Benjamin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

I can't think of any improvements needed. I was 100% satisfied with every aspect - scheduling, pickup, return and price.

Jacquelyn C. 
Clasificación:
5.0

The van i used was not checked in yet. It had been returned with less than 3/4 of a tank of gas. It was closer to a half.

Margaret L. 
Clasificación:
5.0

Both times I've used this location, it's been the quickest and easiest U-Haul process I've ever had. The gentleman in charge - I believe his name is David - is always kind, friendly, and quick to assist. If there's ever another time when I need to use a U-Haul, I will come here. Perfect and easy experience every time.

Samuel B. 
Clasificación:
5.0

Very professional, helpful and courtesy.

Ruben M. 
Clasificación:
4.0

Clean yes, and the staff was great, but a tire ended having to be replaced due to a gash in its sidewall. Caused lots of delay and headaches.

Thomas K. 
Clasificación:
1.0

The gentleman was rude and obnoxious. He charged me for insurance coverage after I told me not too. I rent from U-HAUL at least once a month. I will not be using this location again. I would strongly discourage anyone from using them. He also tried to become physically intimidating.

Mark M. 
Clasificación:
4.0

Not enough parking.

DOUGLAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack H. 
Clasificación:
3.0

Truck windshield was covered with bugs. The ignition was misaligned, it took some jiggling to get the key to work. The tank was only quarter full, so we had to get gas and guesstimate how much we needed. I ended up returning it with more than a quarter. This truck was old and tired. The driver door rattled during the drive, and both mirrors shook so much it was hard to see in them. Besides making the had situation hard, it was a truck well before expectation.

ERIK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Percilla W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
4.0

Awesome, very easy, nice guy. If anything i would say he/they are too busy. tks for the great service

fred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
1.0

The van I rented smelled like weed! I got a bad headache and stomach ache & the smell cling to my clothes! The van was very dirty! You guys should reinforce the no smoking in the rentals. The employee said they could let do anything about the pot heads! Horrible experience!

Maria F. 
Clasificación:
5.0

Quick pickup in Groton, CT and easy drop off in Littleton, MA!

Maria B. 
Clasificación:
5.0

Nothing I can think of.....these guys made it quick and easy.

James Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

I started the order at a location I was familiar with, and did not realize until I went there to pickup the truck, that the vehicle was at a different location. Other than that surprise, everything went fine. The operator was courteous and quick.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl C. 
Clasificación:
5.0

I have used this location multiple times, and enjoy that the owner is very efficient, i.e., very business-like, right to the point, makes sure your 'ducks are in a row', yet friendly.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

Nothing! Awesome customer service, I like this place to do my business all the time.

FRANTZ J. 
Clasificación:
3.0

I didn't appreciate having a previous rating I left called out to me in front of another customer. I won't be using this Uhaul location again.

Sandra B. 
Clasificación:
5.0

Ninguno

Joseph R. 
Clasificación:
5.0

The truck I rented says it's $19.95 a day, yet I'm charged more than that for using it for 4 days. It seems that the $19.95 is for one day and then it's $40 for each additional day. Seems like misleading advertising.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANTZ J. 
Clasificación:
5.0

Awesome, super quick in and out

Malinda K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Easy pickup, helpful rep.

Carl B. 
Clasificación:
1.0

Location pick up was almost 25 mins away, causing unnecessary mileage. Vehicle was somewhat dirty so I cleaned it myself prior to loading. Battery died after picking up the U-Haul causing my family over 2 hours of lost time. Vehicle was returned on 4/2 at 6pm, copy of my receipt states it was returned on 4/3 at 10:03am. Unpleasant experience overall.

Jennifer C. 
Clasificación:
5.0

Drop off was simple and easy to find!!

marcie S. 
Clasificación:
5.0

Absolutely great service. Will definitely use again.

Steve B. 
Clasificación:
5.0

The man on duty was very nice and considerate

michelle A. 
Clasificación:
5.0

Super easy late drop off! Definitely recommend

Josephine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary R. 
Clasificación:
5.0

Great job and excellent, fast service!

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherwin S. 
Clasificación:
5.0

Nada

Pamela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
No se han enviado comentarios para esta ubicación.

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