No improvements necessary. Your customer representative was excellent & very professional. She made our transaction very smooth
Adana S.
Customer Reviews for C&B Liquidations
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very friendly and easy process. I'm so thankful!
Andrea F.Orlando was very attentive with us and he helped us to choose the right truck.
CARLOS I.Great service,
William G.Because Senita and Elizabeth were so accommodating and helpful in a very difficult situation
John R.When I rented the U-Haul I had to waste around 4 to 5 hours waiting for somebody to get back into the office to give me a combination to a lock so I was able to use that U-Haul until the afternoon Then I had to drive the U-Haul back to the U-Haul place to have the worker take the lock off which wasted more gas Other than that inconvenience everything else was fine but that was a major inconvenience on my part as I took the day off of work. Well we had just gotten started we should've actually been finishing
RaeAnn V.I e used this location many times just great people that always help in anyway they can and always have everything ready for me. I send all my family and friends there.
Elizabeth G.No improvements needed! C&B was the BEST UHaul experienceI ever had. He really cared about my experience was able to investigate a solution that had me stuck! The truck was in great condition and he hooked up a car dolly and sent me off with everything I needed. I would recommend C&B to my own mother. Thank you!!!
Patrick D.Excellent service, after hours drop off, no lines, great location.
senita R.Great customer service. Fast check out.
ORLANDO S.Nothing! I checked in via the app which was very easy. The van was brand new and the location made getting the key a breeze!
Brad D.Ok. Esta. Perfecto. Excellent. Customer service.
RUDY G.Nothing; service was FANTASTIC. Thank you!
KATHRYN H.Extraordinario servicio al cliente
JOSEPHINE N.The pick up was a little confusing because contact pickup wasn't available, completely understandable at this location due to the area. A reminder that you might need to check in at the counter
SETH B.Lady representative at store was very friendly, knowledgeable and efficient. Will use this location again because she did such a good job.
CONSTANCE MARIE M.Quick and easy!
SALLIE G.This UHaul store was so easy and convenient, both at pickup and return. Thank you !
KIMBERLY F.Please provide a drop off key box
Ean moon B.It was perfect. I wouldn't change a thing. I will go there again.
JIMMY B.Lady was very nice , we got checked in fast and our return was fast and easy ! So close to my house !
Charlotte P.The front desk representative was unprofessional. She had uncensored music playing loudly on her phone with vulgar sexual lyrics and excessive cursing. Even while checking me into the computer she never lowered it or turned it off. She gave no eye contact and asked me the same question multiple times before it registered. She appeared to be under the influence of something. She also took a picture of me with her phone which she said was protocol per management, but I didn't read anything about that requirement in the reservation. If it is protocol it should be posted so customers are informed, and since it looks like a personal phone, management should supply their workers with an iPad at the very least so it appears more professional. Overall, the experience could have been improved with a customer service etiquette discussion so employees understand that they are the face of the business.
FALON W.The lady who helped us out was very friendly, I would definately recommend
DIANA R.We had an amazing experience renting at C&B LIQUIDATIONS. Customer service was excellent. We definitely recommend renting a Uhaul truck from this location. Thank you so much for all the help throughout the whole process.
MIRIAM A.It was perfect! Quick pick up and drop off.
GARRISON P.Easy, hassle free.
SYLVIA K.Well , maybe the trucks could come with a driver lol kidding. Everything was great
CATHERINE K.Great customer service and very knowledgeable. I would recommend to others and if I needed I would definitely use again.
ANDREW T.AC was not working well. Needs servicing.
ROSANNA R.All the staff there was very nice, helpful and profecional. Elizabeth beyond excellent costumer service. Thank you Elizabeth for your help on Sunday morning.
Daniel G.Truck ride was terrible. Not clear on drop off time.
MICHAEL R.Lady very nice but took four hours to get my truck
Andrew G.Orlando and Elizabeth were very nice, I was running late to return the rental back, they helped me and my husband and made our day so much easier, we were so stressed out and hot and they came to the rescue! Thank you so very much, many blessings to you guys and we will be using this place again!
MARITA G.Customer service was good she was very informative.
BARBARA S.Customer service agent was rude. Equipment smelled of urine and barnyard animals, had not been cleaned.
NICOLE H.Was charged an additional full day because the van was returned 20 minutes late due to unforeseen traffic conditions. Really poor customer relations on this one. This Uhaul location not recommended.
SARAH S.Good service
DANIEL R.Friendly people and very easy to work with. Both pickup and drop off were a breeze. Actually, I was an hour and fifteen minutes late in returning a 9'x12' trailer, and Elizabeth was very kind not to charge me for the extra time!
GUY H.The staff , (especially sanita,) were extremely kind, helpful, thorough, communicative & sweet. I would definitely recommend this place for any of your uhaul business.
Joy J.She was wonderful
MIGUEL C.Friendly and accommodating staff
RYAN H.attendant did not mention we were charged a full day for returning the truck an hour late. she just kept saying the invoice would be e-mailed
BERTRAND E.Double charged my Debit card only supposed to be $24
Elizabeth G.Nothing it was perfect the way due to the communication was very excellent. Perfect 10
RONALD W.It was not possible to fill up gas in the van we had as the gas pump would auto click off every .50 cents off gas. We tried had two different pumps and both had the same issue with the van.
DIVYANA B.I wish the truck had cruse control.
MATTEO S.U-haul is the go to place for so many reasons, the main one is that they are in the neighborhood waiting to help!!
VERNON S.They went above helping me by allowing me to bring back trailer toe same day and supplied lock to leave at site. Gracias
EDDIE P.Great service as always!
CHUKWUFUMNAANYA A.I have already recommended this location for reservation and drop-off. Elizabeth was friendly, professional and made this entire experience a breeze. She is who answered all my questions and gave recommendations when I began this process. I would NOT change a thing about this experience when we do this again at year end.
TERESA S.The staff was very good, and the Uhaul was clean. Unfortunately, the hose convection to the gas tank had worn through (looked like a repair of a broken line). We discovered this when trying to fill the tank...spilled a gallon of gas... Fortunately, we had only used the Uhaul for 20 Miles, so it wasn't a massive inconvenience, but I will check the undercarriage from now on!
KIRK W.