Customer Reviews for C&A Transmissions
(U-Haul Neighborhood Dealer)

120 comentarios

238 W Forest Ave   Englewood, NJ 07631

(201) 569-1765

Horario

  • Mon–Fri
    8:30 a. m. - 6 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/8/2022 - 12/9/2022: 9:00 a. m. - 4:00 p. m.

Servicios en esta ubicación:

Contáctanos

(201) 569-1765

238 W Forest Ave
Englewood, NJ 07631

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 6 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/8/2022 - 12/9/2022: 9:00 a. m. - 4:00 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very friendly and fast service.

GEORGE W. 
Clasificación:
5.0

Jon and Carlos are great. The whole process was efficient and seamless. Thank you both!

Mia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

edgar L. 
Clasificación:
5.0

El cliente no dejó un comentario.

elanor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS H. 
Clasificación:
5.0

Super nice. If I ever needed a truck again I'd definitely go here.

Tom M. 
Clasificación:
5.0

Jon helped me a lot, thank you

bria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

norma C. 
Clasificación:
2.0

I was overcharged for gas. I received the truck with around a quarter tank. I was charged for 5 gallons of gas. If you look at my total mileage I would not have used up even close to 5 gallons. I added 1 gallon before retuning the car which is all I used.

Atif R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin G. 
Clasificación:
4.0

El cliente no dejó un comentario.

gladwin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mina R. 
Clasificación:
5.0

Everything was perfect. Jonathan and the C&A team were really friendly and very helpful.

odeh S. 
Clasificación:
5.0

El cliente no dejó un comentario.

harold R. 
Clasificación:
5.0

Jon was very nice, accommodating and was patient in explaining everything.

Glenis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

Nothing to improve, C&A Transmissions owner was very efficient and professional.

Paul A. 
Clasificación:
5.0

It was very easy to pick up and return the van. The associate was very pleasant

MICHAEL S. 
Clasificación:
5.0

Awesome location…. The person working there explained everything to me. Super helpful…. If I am in the area and need to rent a uhaul again that's where I would go. 100% no bs

John S. 
Clasificación:
1.0

El cliente no dejó un comentario.

dyandra L. 
Clasificación:
4.0

I truly appreciate the availability of the truck and the professionalism of the person who rented me the truck.

Maxine G. 
Clasificación:
5.0

Emails could be sent Prior to rental time to remind of location and pertinent info.

Kenneth C. 
Clasificación:
5.0

Loading area is somewhat dirty. Need an improvement

IN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

They are extremely helpful. It was a no hassle transaction. Gracias

Luis R. 
Clasificación:
5.0

Great service

michael C. 
Clasificación:
3.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

It great already

lee B. 
Clasificación:
5.0

Great experience all around. We even received a call from the auto shop to check in and see if we were still picking up the van, as we arrived about half hour late.

Peter S. 
Clasificación:
5.0

Extraordinario servicio al cliente

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL V. 
Clasificación:
5.0

Great experience real friendly staff a+

CHRISTOS A. 
Clasificación:
5.0

Easy and quick pick-up. Great to deal with. No wait. Super Fast. As always and for any type of rental, verify mileage stated on paper/app as well as any discrepancies between photos and actual vehicle BEFORE leaving the lot.

HARRIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC F. 
Clasificación:
5.0

Everything was fine

Jerry D. 
Clasificación:
5.0

Very friendly and professional people working there.

GORDON J. 
Clasificación:
5.0

Overall very good service. John was really nice and got everything we need setup to ensure a quick pickup and easy drop off. Will come back again in the future'

Xuan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN A. 
Clasificación:
5.0

I really appreciated John at this location. The van was set up and ready to go when I arrived. It was clean. John zipped through all the paperwork efficiently respecting my time. There were no hiccups. Having to experience a move is not always the best so having everything ready and prepared with the moving van was very helpful for me. I really appreciated this service.

CAROLYN S. 
Clasificación:
4.0

Service rep onsite was courteous and professional. A+

Patrick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KORINNE D. 
Clasificación:
5.0

It was an easy and smooth process. The gentleman who took care of us was polite, friendly and helpful. Would highly recommend.

ARLENE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON A. 
Clasificación:
4.0

The staff was welcoming, friendly and helpful staff

Collinet N. 
Clasificación:
3.0

El cliente no dejó un comentario.

RANDOLPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT G. 
Clasificación:
5.0

Great truck and wirjers

KAREN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE L. 
Clasificación:
3.0

I had a very difficult time renting in this rental. The usage of the van was limited. The right tire was low, engine oil needed to be changed, truck dirty, gas gauge on this truck is defected it was not filled as proclaimed. I drove only eleven miles and paid $12.00 to fill the tank. I want to be reimbursed for this cost from my pocket. When I told the man at the station he felt as though it was nothing, well to me it is. Customer Service is very important.

GREGORY E. 
Clasificación:
5.0

John was excellent! The process was seamless m!

Ivy S. 
Clasificación:
5.0

The process was easy and the people were polite and clear.

sonia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN A. 
Clasificación:
2.0

El cliente no dejó un comentario.

INSUP H. 
Clasificación:
5.0

Ninguno

JANG L. 
Clasificación:
4.0

El cliente no dejó un comentario.

COURTNEY D. 
Clasificación:
3.0

The app does not function properly. It kept going back. The customer service was unresponsive over the phone. The required information was not given before hand. If I did not have my passport available at the time, I wouldn't have been able to finish the process. Additionally, I ordered a hand truck which was not there. I needed it to move and the fact that it was not there, made everything even more difficult.

Cristian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ilan F. 
Clasificación:
3.0

It wasn't the pick up place but uhaul itself. It wouldn't recognize location on my phone and took over an hour to get through to uhaul for help. They keep you on hold for so long.

Michael B. 
Clasificación:
5.0

Nothing they were great

Daniel H. 
Clasificación:
5.0

John was very professional and helpful.

RAYMOND R. 
Clasificación:
5.0

C and A is the best

RICARDO W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

Service was great. Would use Uhaul again

MARY H. 
Clasificación:
1.0

Do NOT rent a truck from this location!!! The Son & Father are rude and did not explain anything in detail about renting my truck. I asked for a ONE WAY trip and they completely messed up my contract and made me pay for a mistake I did not make! I was forced to return the truck to the same location I picked up the truck from, even though I asked for a ONE WAY TRIP. NO ONE explained to me BEFORE making my reservation that this U haul partner did not do one way trips & I would have to pay for a round trip, since they owed the truck. My contact was signed for me, which is totally illegal. There was no straps provided to hold my belongs down in the truck or moving blankets. They harassed me the entire time, by calling my cell phone and my emergency contact to ask me where the truck was that I was using & PAID to rent and use for 24hrs. I was charged over $800 dollars for something that should have costed me $350.... I have used other U haul companies in the past and have never had an issue until I rented one from this location. I will NEVER be coming back to this location and I would NOT recommend anyone to Rent a U haul from this location.

CARLY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BYONG P. 
Clasificación:
5.0

Seems like Uhaul prices have gone up significant. I can get better rates at Hope Depot

EDWIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIAD G. 
Clasificación:
4.0

Wish the location was open on Saturdays.

JOSEPH R. 
Clasificación:
5.0

The men running this location could not have been any nicer or more accommodating. The truck itself probably should have been swept out in advance of my rental, but I was more than happy to fill the tank for them!

Katherine E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANGELA C. 
Clasificación:
1.0

The van was VERY DIRTY and during these times you would think extra care would be going into things like this to keep it clean. A few examples - cigarette ashes in the cup holder, the steering wheel was very sticky, trash from previous renter (water and empty soda bottle). The cab stunk of cigarettes and overall just not clean on the inside and out.

Dante C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAUNER M. 
Clasificación:
2.0

How did something that was supposed to be 1995 plus $25 for insurance tax etc mileage end up being $98 and you just happened to take $100 from my card I feel like I was unfairly treated and I had many hidden cost this was so unfair I should have at least had a $40 return from your company I was overcharged greatly and I feel cheated and I'm a big mouth I'm going to tell everybody about these charges that I see on my card because I see no return credit from my $100 and I didn't go over the mileage that much either my son lives three and a half miles from me and three and a half miles back That's six miles how the heck did it be so expensive something is not right and y'all better straighten it out The gentleman that worked there were very polite and accommodating I thought I would be safe and I didn't know that I would have all of these hidden charges added to my bill I'm a senior citizen and I feel as though I was just taking advantage of

Eleanor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahmoud A. 
Clasificación:
5.0

Jon demonstrated a great deal of professionalism, awesome customer service and diligent and courteous! Waited for me a few extra minutes until I arrived...

DANNY R. 
Clasificación:
5.0

Very professional, easy process, would highly recommend this location

Alex T. 
Clasificación:
5.0

Excellent service, I was able to have my account pulled up, pay, get the keys and return the vehicle (that drove really, really well and was spacious). ¡Gracias!

kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex T. 
Clasificación:
4.0

El cliente no dejó un comentario.

daelisa K. 
Clasificación:
5.0

Professional and so friendly people. Easy to order and return the car. The car was new, without any mechanical problem. Highly recommend. Thanks a lot

ALEKSEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

Excellent service

DELROYB E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorianne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRET L. 
Clasificación:
5.0

El cliente no dejó un comentario.

hod K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsy V. 
Clasificación:
5.0

I have one suggestion. All rentals must be cleaned & sanitized before the next driver rents one., because my rental had a smell of fish in the drivers cabin and the inside door handles were sticky . This should be the protocol before giving out a rental . On a another note the person serving me was very accommodating. I do suggest this place to other rentals.

ANTHONY F. 
Clasificación:
5.0

Low beam on passenger was out. That made for a hellish drive at night. Seat back adjuster was broken, made for a long uncomfortable drive. The cab was spotless, but the cargo area had to be swept out before we could load. I found the staff I dealt with first rate! Courteous, knowledgeable, and helpful.

ERIC H. 
Clasificación:
5.0

Have more trucks available

GWENDOLYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VAUGHNA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEWIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

carla K. 
Clasificación:
5.0

Not a thing. Service is great and Jon a very courteous and professional being. I would highly recommend their services.

shawn M. 
Clasificación:
5.0

Service was great no Changes needed

TREVOR T. 
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