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Walter J
Customer Reviews for C&R Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys were very helpful and professonal. The location is easy to access and depart from..
Vicky MBrynden did a very good job.
James KTruck had debris left from prior rental, windows were not clean, USB charging port did not function, no help connecting the trailer was offered.
Tom AGood efficient drop off.
Jerry HVery friendly. Great place.
Raymond KVery nice and convenient thanks
jane gLocation is good.
Jerry HThe fault here was no fault to the location. It took us over an hour to get it picked up because the after hours online representative was unbearably slow and very hard to work with. We did not receive the appliance dolly I had asked for which made it indescribably difficult to move things such as my washer, deep freezer, etc out of my UPSTAIRS apartment. It took so much longer I actually didn't even get everything moved because of it. Ultimately I don't think I received a fair price given all of the hang ups.
Hailey BGreat assistance!
Alino GProfessional and courteous service.
Jimmy HC and R Transmissions employees are always friendly and helpful. Love them!
Edenia WUnderstanding my situation when I secured the truck. Commented that the 1st agent did not do the contract correct and should have discussed all the rules with me.
Marilyn RI can't think of anything that you could improve. The staff was helpful and got me into U-Haul right away, which is what I needed. It was a very good transaction.
ANNE RNot a thing every thing went great
RONNIE HCan’t thing of a thing!
TONI KThe U-Haul had a bed leak coming from the rear differential.
patrick rUhaul customer service wait times are very bad. Never got roadside assistance and gave up trying after after multiple attempts over 10 hr period. I'm reccomending people stay far away from uhaul.
patrick rPerfect no room for change
Steve GThe person helping was fantastic!! The shop was spotless and professional.
Michelle BI don't know unless they could deliver the trailer.
JIMMY HGive Allen a raise. That man goes above and beyond for his employer all to help the customer.
Carrine ASERVICE WAS GREAT!!!
JOHNNY TC & R were great. The truck and equipment was in very good condition. U-haul's computer system and phone system was terrible.
Lester KMake sure no dash lights are on in the vehicle
Michael FGreat service, great location. People are nice and helpful.
Kathryn KBart was excellent at getting me set up and was there when I went to pick up my rental!
John DMake sure both rentals are at the same location.
Brian SOnly one issue. When we reserved the truck pick up location that location did not have the truck we needed then automatically said pickup was at our drop off location. I was not notified of this until I received the email day of pickup so I had double mileage! That is a really bad clich!! Was not happy with that at all!
Tobi SAlready to planning to use them again.
MIKE WThis place is great!
Tiffany RPeople were courteous and equipment ready to go when I arrived to pick it up.
Michael PKeep doing what you are doing. Service was excellent and staff was very friendly.
Dawn GGood experience
Cliff HThe reason I wouldn't recommend it is because I had to drive further than normal and my dolly that I ordered and paid for wasn't there and I didn't get it on time
Kenneth GAllen at CR in Moberly was very friendly and helpful. I couldn't ask for such a nicer person he was great. Thank you Alan
Debra BI received great service and would have no problem recommending this location to anybody in need of a truck rental for moving. Thanks for a hassle-free good experience.
STEVEN WCabin had red mud caked inside it so need to do better job of cleaning
Frank TI didn't understand how the payment thing worked an i never got receipt
Rikki MThe truck wasn't cleaned out
Ebon TEverything went well. Good, friendly customer service.
David HMore staff available for those who need assistance to get loaded or attached with the equipment. I waited for over an hour for staff to help!
tara hOriginally, I was to have a hitch installed then pick up a trailer in Columbia MO. The day of my installation, Columbia called and said they had no personnel to install my hitch. I had to take the hitch to my own mechanic to install the hitch and wiring and then find a closer pick up location for a trailer. Moberly stepped up and saved the trip. Great customer Service
Wesley WAlan offered great professional customer service. My recommendations are based on my interactions with him!
Todd SC&R was great to deal with. We booked a 6x12 at Haymakers in Macon it was not there and all the person in charge of U-haul could tell me ( it’s not my fault I wasn’t here all weekend call U-haul ) C&R on the other hand was very professional and took care of us .
Jeff TGreat guys. Very helpful
richard rSomeone smoked in the cab of the truck. I’m allergic to cigarette smoke, but the smell was pretty intense. Rolled down the windows and dealt with it
Robert JC&R was terrific, helpful, and made sure I knew all my options
Jason FAwesome customer service
Shannon HI always have great customer service from this u-haul location The trucks are always any good repair and during this covid 19 They have made sure everything is safe for their customers thank you very much I will be back as always
HEIDI HThe vehicles Need to be clean when presented to the next customer the truck I had was full of Mud in the back and smelt like smoke Please remind your representatives to check each vehicle before they Send the vehicle out a gain This location Is normally my favorite You bet today in my renting this van was not a good experience with the vehicle itself only Thank you
HEIDI H