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jeffrey butler
Customer Reviews for C&D Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing.....it was excellent!!
Michael WelshI really can't comment since it was a nighttime, after hours drop off so there was no one there to assist or check in the trailer. The property was roomy, which made it easy to maneuver and unhitch the trailer. There were a number of trailers there; looks like a nice facility, good selection, and good location.
Tracy MassardIt was super easy to find with plenty of spaces to park. Gentlemen there was super helpful and polite.
Alexander MacdonaldWas overcharged
JACQUELYN BOLLMANVery convenient to pick up and drop-off. Truck worked fine and no hassles - got my whole moving job done in a half day. Thank you!
Richard BulfaNo improvement necessary. Thank you for making it so easy!!!!
LISA GREENIt was an easy process from start to finish. No improvements are needed, IMO.
John Higginsvery friendly and knowledgeable
chris cutsingerWorst experience with uhaul I’ve ever had. The clerk/owner was completely unprofessional both at pickup and drop off. When I dropped the uhaul off, I backed it into an empty parking space between 2 other uhaul trucks and walked inside to checkout. Once inside, the owner/clerk immediately started yelling at me and asking me if that’s the parking spot where I picked up the truck? I was completely shocked by the reaction, as the truck was parked very close to where I picked it up but couldn’t remember exactly where in the parking lot. I’ll never recommend or go back to that uhaul location again.
Cameron EnglandVery Friendly and helpful!
Rachel CantariniTruck cab was leaking and pouring water all over my passenger as we were going down the freeway. Told the clerk about it upon return, showed him the leak and the water all over the floor of the cab, as well as my passengers soaked shirt and pants. He didn’t care at all, just said huh… and proceeded to jot down the mileage and took me to the office. No apology, no offered solution whatsoever, just a “here’s your receipt, take care”. Worst experience with a moving truck, next time I will go with Penske and pay a tad bit more for a new truck that is well maintained. The uhaul had north of 60k miles on it fyi.
Nicholas BlackburnLike I said keep up the good work. I went in not knowing much and by the time I left I was on my way.
paula youngThe representative was very nice and the location was great. The facility was clean, but the tow dolly we rented was not well-maintained.
Shirley KnaselThe location was great. The truck has over 116K miles and is showing age. The steering was very loose with extra stopping distance required.
Eric SchmitzRepresentative was courteous and knowledgeable.
Eric EsteranGreat customer service. Quick and friendly service. I highly recommend
David PiersonThe gentleman that assisted us was great. Very pleasant and helpful!
David Jonesat the corydon,in location i used everything was right on the money. this location is very good.
Steve WoodsI think everthing was ok the way it was. Good place.
Greg ReillyNothing, person was great, shop was clean.
tom gormanI would do what you're doing I always have a great experience there
Bianca LeClairReally enjoyed my experience
Roger PharisNo recommendations
DANIEL COUDENHi Susan always great to work with
Jim StilesImprove customer service of man in charge of the keys. He was rude and unhelpful. He tried to get me to change my reservation as it inconvenienced him.
Katie BroughtonThe older man was not feeling well and should of not been working. That can go two ways, A diehard to work or not thinking of safetyn to others
Daniel BedelIt was all great
Sheryl WebsterI swore the last time I used uhaul, I wouldn't ever again. I had to on the spurbif the moment and found out why. The last time I used your company, you lied about the odometer reading and overcharged me by $300. This time the guy in cirydon told my wife that the fee for going over on miles would be 40 cents per mile. Guess we should have read the contract instead of trusting your people. If they're is a next time, I will carry my items before I rent from you. Very disappointing.
Teressa BeattyThe guy that helped me was incredibly nice and I'm really thankful.
Sean KellyThe gentleman that operates this location was very friendly and a pleasure to deal with
David LloydThe gentleman working at this location is very friendly and informative. Great experience as always. I've used this location several times and will again in the future
justin porterNothing. Perfect service every time. I have used this location repeatedly, by choice!
Jan and Henry KanuiC & D Transportation is a good place to rent your U - Haul equipment. They are very helpful and friendly. Good Place.
Greg ReillyIf there is budget for another employee would be good.
Rosario WalkerSuper clean truck, and easy pickup and return process.
Sean DavisVery easy to rent, friendly staff. Would highly recommend.
Daniel GoldenC&D did a good job. The problem was I had scheduled to pick up a trailer at Watco in New Albany, IN but when I got there they said it had to go to C&D. I did not receive any notification of the change in pickup location. 20 minute drive there and 20 minutes back. Frustrating.
Grover KinneyWas very helpful explained everything clearly to me
KURT MCLELANDThis location rarely has what you need. you end up having to go up in size for the equipment resulting in, you guessed it, higher charges. That couple with the hidden charges really makes it hard for me to do business with U-Haul again. I rented an open trailer to move a few items for our son. I paid the insurance coverage on the trailer in case anything happened and when I pick it up the staff told me I would pay only the rental price and the insurance. Turned the equipment, got my receipt by email and found an additional "safe tow fee." Nothing was said about this at time of pickup or reservation for that matter. I mean, I bought the insurance to protect their property and they still want to charge me for making a safe tow. I did no damage to their equipment and maintained it well by towing it safely but they still charge a fee for me safely towing their shit! Makes no sense to me nor does it make sense to do business with them again. I recommend buying your own trailer. It doesn't eat anything and you can use it over and over free of hidden charges that make no sense. Have a lovely day.
Mark NortonGreat help.
Mark GoodingGood customer service.
TIM HAERTELVery poor customer service.
David Gordonnothing
James StilesThe man was very polite and took good care of us and fhe paperwork. He even waiting on my to get to the store after I got tied up in traffic. I highly recommend this store above others
KATHY JENNINGS