Don't need to change a thing. Service was prompt and cordial, and the trailer was exactly what we needed. Highly recommend!
JOHN B.
Customer Reviews for Cameron Park Rent A Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Best Uhaul location we have ever been to. The lady working there is fantastic. We will be using this location for all future rentals.
Don H.Excellent service. Lynn was very busy, but she took the time to make sure every customer was greeted and well taken care of.
Kristine T.The owners are amazing, accommodating, customer centered. I choose this location over others every time.
LISA L.Efficient and friendly customer service. Truck was waiting, and even though the office was very busy, they took the time to show me the trucks features and proper usage. Check out and in was quick. Great experience. Highly recommend Cameron Park Rent a Storage!
Michael D.The online rental estimate vs the information received on daily/weekly/monthly rental (not easily visible in-line) was not in line with what I was charged by 30%. The location was fantastic but the numbers did not jive. No discounts or alternatives available with an almost offensive display of signage in and around the vehicle. Signage suggesting additional charges for damage. Signs like “you dent, you payâ€. Terrible customer messaging! Uhaul's retail locations carry the brunt of that lack of customer focus. The lack of customer focus also comes through with the lack of discounts that are granted to our veteran, military and first responder community. Lastly, the continued price gouging of one-way rentals for those moving out of California…deplorable. Luckily for Uhaul, there's not any other options for customers. Not happy but have not other choice. Sad Uhaul has stooped to this low of a level.
Rodney B.Lynn and her husband are really helpful and considerate !
Rajendra J.Lynn is an asset to your organization; efficient + the personality + helpfulness of a saint! She is the model for U-Haul !.
Jeffrey B.Lynn was exceptional.
GARY M.All is excellent, the receptionist is friendly
Ermie F.Lynn was so amazing I hadn't slept And probably 4 days when I called and her sweet voice carrying ways... Giving me so many options and helping me to make a decision that I wasn't even clearly ready to make in the loss of my sister... It's a terrible time but she made not so terrible... She is amazing she deserves All the kudos and ray's everything you could possibly give her don't lose her. It's the only facility I will ever use for uhaul, If given a choice I will go nowhere else for the rest of my life. She truly made an unbearable situation as bearable as it could be. She is definitely a people person and she knows how to help and she does. I seriously ask you to do whatever you can do to keep her on your staff please... I have been a realtor for 34 years therefore in the service industry almost all of my life. I know good from bad and I know great and excellent... Lynn is an overachiever and beyond excellent. If you should ever want to call or want me to put this in writing. I would be willing to do so in a new york minute! 916-616-0874. Wendi-Mae Davis. A very very happy forever Client...
WENDIMAE D.I can't say enough good things about Lynn. What a wonderful person she is. Not only did she assist me in my time of frustration dealing with completing my rental return which as an aging adult can be very challenging but did it with understanding how frustrating the process can be. She is an example of a dedicated business owner who exemplifies empathy towards her customers and has their best interest before anything else. Sincerely, CF
CRAIG F.Lynn is the best customer service provider. I've been there several times to cover my needs and I'm definitely coming over again.
Vladimir M.Very friendly! thank you for the truck tutorial
Sophia K.Personnel were very helpful, and more importantly, quite accommodating when I needed an alternate drop off date. Very nice and friendly.
Scott H.Lynn is great to work with & very organized.
barbara S.Liz was super helpful in fitting us in to get a last minute rental for the day. She went above and beyond to get a truck turned around for us to use just as the shop was closing.
John C.Need more customer parking.
Linda C.I had a great experience at this location with Lynn. She was helpful, knowledgeable, and very kind. I will always visit this location for my moving needs because of Lynn.
donald G.I thought the service was excellent. The transaction was smooth and I will be back if I need a rental.
Scott L.Woman who helped me at this location is a super star. Super kind and hardworking. Thanks again
Stephany S.The lady working in the office handed me a mop and bucket of dirty water and told me to mop the floors in the back of the U-Haul after I just swept and used a leaf blower to blow out any dust. Otherwise she would charge me a cleaning fee. She also threatening to charge me another day since I was 30 min late returning at 5pm. She complained she had to turn people away when I first got there 5-10 min late saying she didn't think I was going to show up. The. When I returned complained again other people want to use the truck I thought I was fine as long as I brought back before closing. I was 30 min late not a big deal when driving a large vehicle on a busy day. NEVER GO TO this location. I would recommend always use the 27/7 pick up for any rentals. VERY RUDE customer service.
Erin T.Lynn was an absolute angel. The best customer service ever, and super sweet.
Karl S.We appreciated all of the time spent with us. We are going to come back for all of our uhaul and packing needs
Gary S.It was a great experience. I will try to go to that location every time
THOMAS H.Nothing. Great customer service and very friendly
Steven P.The people working at this location were fantastic to work with in scheduling, reservations, and for a stress free moving experience with accommodating all our moving equip needs. Thank you Lynn & Gil
Jeffrey D.Nothing. The service was exceptional, check in and drop off were quick. Thanks.
Will C.Nothing. Lynn was wonderful. And helpful. Made getting the Uhaul an easy experience.
Fernando H.Wonderful experience at the Cameron park location with both the staff members . Lynn McDowell was so friendly and helpful setting up the reservation and answering all questions. The nice man today at check out and check in was friendly and helpful as well
Matthew F.Always great customer service and support, Lynn in the office is always great to talk with.
ANITA F.Lynn was the best Thank god she knew what she was doing because we cancelled my original reservation I did online because that customer service rep was terrible Lynn made everything better got my order correct and was very accommodating If it wasn't for Lynn at this location my original reservation would have been completely wrong and screwed me on my move Lynn deserves a raise for sure seems she's the only intelligent one who knew her job
Lillie F.Very helpful
David B.Positive experience at first, negative experience experience at the end
Audrey R.Lynn was great, helpful and did all and more to offer great customer service
LaVetta H.Lynn was awesome.
Bradley A.I love going there. I like that Lynn makes the process so fast and convenient.
CARISA G.Lynn is very nice and accommodating.
CARISA G.Lynn, the proprietor, was very helpful and friendly. She made sure I knew how to use the trailer properly and went out of her way to make sure I had everything I needed for a good experience. I will definitely use this location for my next rental.
Jim E.Lynn provides excellent customer service and works hard to make things right even when circumstances are out of her control.
Dennis S.Thanks to Lynn for all her help and assistance.
Vladimir M.I first went to Cameron Park location which I was originally scheduled to return. The guy who was there told me I can't return it there because he said there is no space. He told me to go to the Mira Loma location instead
Kota K.I had a terrible time with the app Truck Share 24/7. It asked me to scan my DL two times and the odometeor twice when checking out. I do really appreciate that somone came to help us when we could not get the lock open on the truck. Although that was very frustrating and a little WD40 would have helped with the lock. The truck was great overall but I will never use the app Truck Share 24/7 again. In fact I did not get to complete the pickup process on the app due to the lock problem. No begining odometer reading and no review of the truck for damage. It appears none of that mattered and good thing there was no damage.
Janet D.Customer service was top notch. You can tell when someone has pride in their job.
Alejandro A.Can't think of anything. Lynn was personable, efficient, professional, and extremely helpful in every way. Gracias.
Sheila D.Great service and helping us move quickly after a flood! Gracias
Eric S.The lady from Florida was very helpful in many many ways. She is a star keeper.
Cris G.Lynn was fantastic...very polite and helpful. Give her a gold star ..and a big thank you for your great assistance...
Julia S.Fix your darn website, it doesn't work on Firefox. Took me ages to return the trailer since I couldn't upload any photos. The app also doesn't do crap, it just redirects you to the website. Had to use a hotspot and a laptop with Safari to complete the return.
Oton P.Lynn was awesome and made the process easy.
Gregory C.Very convenient. Staffer was friendly and helpful.
Jaime F.Excellent service. Very helpful and nice.
Roy C.Lynn is really kind and accommodating! Thank you Lynn!
DANIEL A.Lynn was very kind and endearing.
Brian T.Great customer service and support.
Ted B.They are busy because they have the most excellent office staff I have ever met. They think of every thing.
Cherylon T.Directions were a little confusing and we parked in the wrong spot after hours. We immediately took off work to make it right and re park it, but we would have thought Uhaul personnel could park in exact spot since we returned to proper location.
Bre Z.Lynn was very kind and helpful. She had called before hand to schedule an appointment time that met our needs for drop off. She was able to check-in the truck right where we parked it which was so convenient. A super nice lady!! Thank you to all !!
Michael J.Lynn is fantastic!
CARL M.Lynn the manager at the facility was the absolute best! She made everything easy and beyond helpful.
Nathan H.Great customer service!
MIKE O.These people make every move we have done the easiest experience ever. The computer i.d. programs need some T.L.C.
Cherylon T.I had the best experience at the Uhaul than I have ever had. And I have moved ALOT! Moving is always stressful and as suspected anything that could go wrong, did. As I was standing in the office talking to my friend about something completely nonrelated, she had overheard that I was in the military. Without asking, The wonderful lady that was checking us out went above and beyond to help me through the hurdles I was facing. She did NOT need to do those things, nor were they in her job description by any means. She truly made my day and helped restore my faith in humanity. The world would be a better place with more people like her in it. Thank you so much!
Bailey A.Door spring mechanism would fully retract on the trailer and catch on the latch. This made it difficult to pulll the door closed
Kenneth B.The invoice is complicated, doesn't easily add up,and has an unexplained charge.
thomas M.Lynn was excellent and the van was what I needed and Worked out perfectly.
Bryan T.