Super friendly employee, made the process easy and very pleasant!Heidi O.
Customer Reviews for Cameron Park Rent A Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The service was amazing. Lynn was very friendly and made sure our reserved truck was available when scheduled. I feel that she went far above her normal duties.John B.
El cliente no dejó un comentario.NIcholas L.
Good to see Lynn again. She is always terrific, thoughtful and on top of everything. We love working with her and using her store.Michael S.
El cliente no dejó un comentario.David T.
Awesome customer service.GARY G.
El cliente no dejó un comentario.DAVID M.
Lynn was amazing. Very friendly and helpful.MICHAEL B.
The lady that took care of my rental was very nice and a pleasure to have worked with herDanny G.
Our experience was excellent! We wouldn't change a thing. Thank you for all of your help!Randy W.
The location and representative were great. My only issue is having to drive 110 miles to rent the truck. When I reserved the truck, it was confirmed that the truck was 13 miles from my house. When I was notified the night before by your rep that the truck was 110 miles away, it was more than a little inconvenient. It added several hours and the $50 in fuel to my rental.JOEL J.
Lynn is a delight to work with. She gives great customer service!ANGELA Z.
El cliente no dejó un comentario.ROBERT P.
El cliente no dejó un comentario.Dawn R.
They were very helpful and understanding great serviceYvonne P.
El cliente no dejó un comentario.Richard W.
Dropped off Tuck on Saturday at 5:05 pm and the Drop off key box was very accessible in the front. Very clean location and was able to drop Truck off on the side of the building with plenty of space.KENNETH S.
El cliente no dejó un comentario.HENRIETTA S.
El cliente no dejó un comentario.LESLEY E.
originally scheduled to pick up on greenvalley which is closer. Pick up location changed which was disappointing but cameron site gave excellent service. Lynn explained the situation and was very informative. The truck was great but suspension on truck extremely stiff which led to multiple items breaking Overall excellent experienceJanice S.
El cliente no dejó un comentario.TANYA S.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Willis W.
El cliente no dejó un comentario.Lee V.
Lynn is so helpful and sweet! She made the whole renting experience the best it could be.ESTER H.
El cliente no dejó un comentario.DANIEL V.
Lynn was helpful, accommodating, and knowledgeable about products and service.DAWN R.
El cliente no dejó un comentario.MIGUEL L.
No improvements needed. Lynne was very friendly, helpful, patient, and professional. She goes above and beyond to to make the rental process quick, easy, and pleasant. She also offered me & my young daughter bottled waters on a very hot day All around great service and I will definitely recommend this location, as well as returning for future UHaul rentals. ðŸŒ»Julianna E.
The equipment was clean; however, the side mirrors would not stay set as adjusted, but swing back to default position. Also, the passenger side front tire was off alignment or tilted out. Other than that, the equipment was clean and maintained.Jeffrey G.
El cliente no dejó un comentario.GARY B.
Fantastic experience. Excellent customer service. I felt extremely valued!MICHAEL R.
I have never had a better UHaul experience. Not sure there's anything that could made the experience better!JESSICA G.
The biggest problem for this location is the limited amount of parking.DARREN F.
El cliente no dejó un comentario.Joella V.
I decided to rent a motorcycle trailer from the Cameron Park location. Glad I did. Lynn had me on my way in 10 minutes. Trailer was in very good condition and towed easily behind my Ford Edge..And the easy return feature was the best...I will be back for my rental needs...DanDANIEL D.
El cliente no dejó un comentario.MONTE P.
Lynn was our Uhaul rep and she was fantastic. I've used Uhaul many times and have never had such a helpful individual.ROBBY F.
Keep doing what you are doing. They exceeded my expectations!STEPHEN M.
El cliente no dejó un comentario.Larry F.
El cliente no dejó un comentario.BRYAN A.
Great customer service. I had called for a last minute reservation and I was greeted with a smile and the service representative was extremely helpful and informative. She was not bothered by the fact that her doors where closing in 15minutes. She waited for me to get there and was awesome. Gracias.EDWIN G.
El cliente no dejó un comentario.Ted H.
The customer service was excellent as this was the first time I have rented equipment. The truck was clean and easy to drive. The location is tight for u-haul trucks and tucked away on a bend where there is traffic to the airport.CAROLINE L.
El cliente no dejó un comentario.Susan B.
Lynn was wonderful to work with. Professional and knowledgeable.She is an asset to U Haul Company.Michele M.
Your website is horrible. Down or inaccessible most of the time. I was unable to upload my DL for check-in. I was unable to take a picture of the truck's dash for return. Just a black screen with no image to upload The location was GREAT. Your technology is HORRIBLE!!! Just AWFUL!Andreas L.
El cliente no dejó un comentario.lori S.
Very polite most professional uhaul I've ever been to, above and beyond.Bill C.
We had some logistical issues on our end and they were very understanding and worked with us to make the best of our situation.ELIZABETH D.
Lynn was very accommodating and helpful.Curtis D.
Lynn was amazing she went above and beyond to help in our move!susan P.
El cliente no dejó un comentario.lynn M.
The movers where beyond good . Joshua and his brother are professionals. They're chosen through U-Haul . They made the perfect choice. Everything went excellent . Love U-Haul and the Joshua teamTHOMAS V.
The lady at the counter was pleasant, helpful and informative. The van was in excellent condition. They provide good service and equipment here.Suzanne C.
El cliente no dejó un comentario.Valerie G.
I was stranded with a broke down vehicle for 3+ hours at 110 degree and the towing company did not show up. Had buy a jumper cable myself and jump start the truck. I had to still pay for my rental after all the inconvenience, time and money wastage. Disappointed!Deepak S.
El cliente no dejó un comentario.SERHIY M.
El cliente no dejó un comentario.Lian T.
more parkingMichelle G.
El cliente no dejó un comentario.Jean-Rene B.
Lynn has exceptional customer service skills. You should keep her around!ANGELA Z.
El cliente no dejó un comentario.George Y.
El cliente no dejó un comentario.WAI L.
Lynn was awesome helping me reserve the truck in Campbell, going above and beyond! She has the greatest customer service skills I have seen in a very long time. Thank you very much U-haul!Gary A.
El cliente no dejó un comentario.Riley N.
Excellent customer service. Responsive and professional.ANDREW M.
Great customer service!DAWN R.
El cliente no dejó un comentario.Hunter S.
El cliente no dejó un comentario.Terrence B.
El cliente no dejó un comentario.JUSTIN F.
El cliente no dejó un comentario.CHRISTOPHER W.
Lynn was super helpful and on top of things. She reached out ahead of my pick-up and was really helpful. She was also helpful the day of...telling me just what I needed to know about the truck. The office in Cameron Park did smell strongly of cigarette smoke :-(Jennifer K.
Lynn was extremely helpful. It was a pleasure dealing with her, I will definitely rent from there again.Larry P.
The employee who helped me was very professional and had an excellent attitude. The truck was very clean and well maintained. I had a great experience and would rent from this location again.Patricia B.
Outstanding Service!!!!AUGUSTINO C.
El cliente no dejó un comentario.Martin R.
After the terrible experience of my last Uhaul rental, where overeliance on broken software systems really made the Uhaul rental very stressful. However, this time was a very present experience. There were some problems with the software, which seems to be a common thing with uhaul, and Lynn worked through it. She was also very helpful to us on the return.ERIC B.
El cliente no dejó un comentario.Jay R.
El cliente no dejó un comentario.BRIAN B.
Make it possible to return the truck on Sunday without using the horrible app. My son and I together could not make it work. It's awful. I beat my head against it for 45 minutes until my son made me quit and just throw the key through the mail slot. We did everything required: swept it out, gassed it up, parked it correctly, took the photos... but couldn't make the app work. It was traumatic. I was upset for days, and based on all the fees you threaten people with for non-compliance with self check-in requirements I am confident we are not alone in this frustration. Thank God for wonderful Lyn Who came out on her day off when she saw a struggling for 45 minutes.EVE L.
The U-Haul internet experience was a disaster! The phone responses were slow and confusing as well. In the future, I will walk into a facility and make the reservation that way. I also dispute the charges made to my account for t the gasoline. It was a large rip off in my opinion. To p pay $1.066 per mile and then a service fee with an inflated gasoline charge on top of that for being 1/16 of a tank lower than what I received the truck with! I even told the tenant to ca call me if there was any concern regarding the gasoline left in the tank. These are things that make me want to go to Budget rent a truck! U-Haul to me was a financial rip off. Gerald VinsonGERALD V.
Excellent serviceDennis A.
El cliente no dejó un comentario.ROBERT C.
Great customer service. The best uhaul location in the area. I'd recommend this location to anyone.FRANCIS E.
This is a small location, not a lot of equipment or packaging / moo i got supplies at this site. Very friendly and quick to assist their clients. Much friendlier and customer supportive then the El Dorado Hills location.Desiree P.
El cliente no dejó un comentario.Robert J.
If every company had a employee like LYNN they would be successful!! She made the process of renting a uhaul simple and easy and every process went smoothly!! I will direct anyone who needs the services of uhaul to Lynn. As a company I hope you to see the value of Lynn's talents and try to implement them in other offices. Once again many thanks to Lynn!!!JULIE E.
El cliente no dejó un comentario.CHARLES P.
El cliente no dejó un comentario.Rickey H.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.JOHN D.
Nothing Lynn was awesome in knowledge of rentals and she was super friendly as well!!ANDREA B.
El cliente no dejó un comentario.BRADLEY B.
El cliente no dejó un comentario.mitchel M.
Lynn was very accommodating! We will definitely use again in the future!LISA M.
The girl there was excellentDAVE W.
Lynn was professional and friendly.Andre H.
Lynne was most helpful in guiding me through the check in and return process. I've rented trucks many times over the years from different companies, and by all accounts, the service I received at Cameron Park was the best!Steven V.
Terrific customer service at this location. Truck needs maintenance; very rough ride. Truck was clean.KEVIN F.