Customer Reviews for Camden Tool Rental
(Distribuidor de U-Haul del vecindario)

297 comentarios

2650 Broad St   Camden, SC 29020

(803) 425-7806

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 425-7806

2650 Broad St
Camden, SC 29020

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Cab was left unlocked and passenger window rolled down, back of truck wide open; on a day with torrential rain. Utility dolly and furniture pads were part of the rental, nowhere to be found. My reservation was for 4:30 at an entirely different location 40 minute difference, and this shop closed at 5. I had to spend 3 hours on the phone setting up 24/7 pickup because of them.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul O. 
Clasificación:
5.0

Fix the FAN AND AC in this Uhaul. Please add this location to uhaul drop off list. This is the closest uhaul drop off/ pickup to us. Gracias.

Terrence E. 
Clasificación:
4.0

No BS, just friendly service. In and out in a flash. Great folks. Definitely recommend to anyone.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clifford B. 
Clasificación:
5.0

Customer service was great. No need to improve from my experience.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda L. 
Clasificación:
5.0

Management was extremely helpful in both securing the rental contract and attaching the unit to my truck. Excellent service for he whole process. .

Jeff B. 
Clasificación:
5.0

I love the personnel in this office the two gentleman were polite, respectful and helpful. I drove thirty minutes out the way to pick up but my experience made it worth it.

Phallenetia R. 
Clasificación:
5.0

Not a thing.

Joseph A. 
Clasificación:
5.0

The staff is always very friendly and personable. I am always treated as a friend and not just a customer.

TIMOTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE O. 
Clasificación:
5.0

Everyone at Camden Tool was super helpful and friendly! Thank you for the easy and friendly service!

Tracey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMERSON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL S. 
Clasificación:
3.0

Hunter Logan did not rent this truck and I don't appreciate him putting his name on my rental. In the system under my email and phone number his name comes up. What kind of business is that!

hunter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom C. 
Clasificación:
4.0

Again had to go to far end of town to drop trailer back off because the wrong drop off location was sent. Location asked for was not given didn't notice until trying to drop off and had unhooked. Tried to get location changed was given a fake number for customer service. It went to a schoolbook buy back. So had to reattach trailer to drive to other side of town where they had ten trailers on their lot so I am very much not satisfied with the entire experience. And on top of that the trailer leaked got all boxes on floor wet and piece of furniture. Not really happy!

matthew C. 
Clasificación:
5.0

Excellent service

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

The gentleman I dealt with was a professional and very helpful. The whole experience was a positive one.

MICHAEL S. 
Clasificación:
5.0

Continue what you are doing will be sufficient

Willie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany K. 
Clasificación:
1.0

How you can improve it for the next customer is not to send them to that location. Before I was made aware that I could make reservations online, I walked into that particular location and inquired about a rental. The man at the counter was very short with me, and told me they DID NOT have anything available. He didn't even offer any additional help or suggestions. The gentleman that was sitting at the counter with him informed me of another location. He also told me if that didn't work to try calling the Uhaul hotline. In need of business that day, I called the Uhaul hotline before even leaving the parking lot. To my surprise, the young lady told me that the location (where I was) actually had a 10ft truck available. I was very upset! I explained to the young lady what had just happened. I honestly felt discriminated against. She apologized on their behalves and on the behalf of the company. She even gave me a discount for my inconvenience. Now, the man at the location was Caucasian (white) and I am a African American (black) female. Just curious to know what reasons he could've had for lying and denying me service when my money was green, and my credit card was platinum?? 樂樂

Neshi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louie S. 
Clasificación:
3.0

Was just a little disappointed there wasn't a Dolly or straps On the back of the truck. I Mr.HarT an my Mother had to move a refrigerator by hand . The service was excellent getting a truck it was no problem

Anthony H. 
Clasificación:
5.0

Awesome service

Sylvia S. 
Clasificación:
3.0

Make sure the pick up location knows the extra items the customer has ordered!!!!! I ordered 5 dozen furniture pads and a utility dolley, only to learn that they had NO info from UHaul about it and only had 10 pads - NO dolley!! BIG FAIL UHAUL!!!!! I hate to give the pick up location a poor rating because it isn't their fault that UHaul failed them, but the rating reflects my experience. The guy behind the counter was apologetic and did what he could to help (altho he suggested I drive to the other uhaul locations in Camden to find the things he was supposed to have - he did know that I just rented a 26' moving truck...seriously???)

Laura M. 
Clasificación:
5.0

The clerk helped me with everything and there was no waiting and no hassle. He did an excellent job.

Toni Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Nothing at that location

Lance H. 
Clasificación:
5.0

Clerk was quick and efficient, great experience!

Jason F. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANETTA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
3.0

nothing

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul O. 
Clasificación:
5.0

Return company was fantastic. No need for improvement.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda B. 
Clasificación:
3.0

The truck smelled really bad like cigarettes. We cleaned out ashes from under the steering wheel, as well as all the surfaces to no avail. We had to drive from SC to AZ smelling that. There was also a big crack across the windshield right in the line of site for the driver.

Jeremy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree J. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward B. 
Clasificación:
1.0

Hire people who actually know how to use equipment they provide to customers. Lives were put at risk due to their negligence.

Savannah P. 
Clasificación:
5.0

Things went great and drop off was as well.

Carl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin M. 
Clasificación:
5.0

Everything was good about my rental only problem was when I got the rental I had put gas in it it was on empty

Aprin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOYD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

Friendly and very helpful.

Darci L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Everett W. 
Clasificación:
1.0

I returned truck cleaner than I received it and was still charged $53 for cleaning. Total BS Will never use again CROOKS!!!

Bret C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
5.0

I really enjoyed this UHAUL office. The girls were really helpful and even offered moving help.

Kim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

james B. 
Clasificación:
4.0

ND

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Very good service.

Bob G. 
Clasificación:
5.0

The check engine light was on, there was a message displayed “Check Gas Cap” which was installed, and the truck smells like gasoline. I'm not sure if there's a leak, or not. Also, the windshield washer fluid was either empty, or the system didn't work, but the windshield was awful dirty (I mean BAD). Because the vehicle had very little fuel, I had to go to the gas station anyway, where I also cleaned the windshield where I could safely drive.

Delbert A. 
Clasificación:
3.0

Transport trailer was in very bad condition. I suggest these rentals be checked and repaired if needed after every use.

Wayne H. 
Clasificación:
5.0

Good service and equipment. In and out quickly. Will use them again.

Robert G. 
Clasificación:
5.0

I love the return process. Easy to take a picture and you're on your way.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james K. 
Clasificación:
5.0

Easy checkout and check in. Good prices, and great customer service.

Karen M. 
Clasificación:
5.0

N/a

ELENA M. 
Clasificación:
1.0

Asked for 15' Foot truck / Got a 26 ' had enough room to move another family.. Took a lot more fuel than expected . Charged wrong credit card. 2 were on file. Anybody need a job please apply at UHAUL . You can't go wrong

jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOREY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

isom R. 
Clasificación:
3.0

Have the staff be just a little more friendly

james C. 
Clasificación:
5.0

El cliente no dejó un comentario.

james K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Klaus W. 
Clasificación:
5.0

Nothing I was very pleased and everything went smoothly ??

Victoria B. 
Clasificación:
3.0

Wanted my $100 cash deposit back in cash as I was told would happen.

Sandra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
2.0

Interior floor was muddy. I rented an appliance cart which they do not rent.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

becky D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G. 
Clasificación:
3.0

I didn't inspect the trailer before leaving the rental location but immediately upon arriving at my home I opened the trailer to discover large pile of human feces in the corner. There were also a few moving blankets tied up on the other side. I removed the blankets (they were not used just in case) and I hosed out and sanitized the inside of the trailer. I suppose with cold weather someone had been sleeping inside. I will not make the mistake of not checking next time, but the rental location should probably check the trailers and trucks just in case. Who knows what or who may be inside. Lesson learned is do it better the next time, every time, and consistently.

William W. 
No se han enviado comentarios para esta ubicación.

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