Great service and truck was clean and ready to go.
Connie H.
Customer Reviews for Cambridge Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Use less technology. Things seemed to work faster the old way show my ID and the representative type in my information.
Monica B.I thought I had a reservation at the Mt. Holly location. I walked there and found out I was set up at the Leonard's Lane location which was a long way from my location and had to get a taxi.
Vincent M.No VERY HAPPY. Great customer service Friendly HELPFUL.
WILLIAM A.I was initially sent to a location that didnt have a truck so I had to call the uhaul help line 2 times to get through to a person because the automated system hung up on me. The second location set up my contract with no specific drop off because we were not sure which uhaul location was closer. Then uhaul tried to charge me a a wrong location fee even though my contract I had in hand had no location on it. I was on hold for over 3 hours trying to talk to someone because the automated service kept hanging up on me. I am more than livid with the whole situation.
SAMUEL C.Friendly & personal service at this location. No improvement necessary.
GLEN H.Awesome experience
robert J.Great Customer Service!
RONALDEUGENE H.Perfect service
SOLIMAR V.A few more trucks that's the only thing I can think of
William B.The ladies who work at this location are very friendly and accommodating.
Della K.It was a strip mall parking lot after hours.
Harry S.Great customer service!
TAMMY W.Friendly and welcoming customer service
Tammy W.Extraordinario servicio al cliente
Tammy W.Michelle was such a nice and pleasant person who went above and beyond trying to make up for the disaster I encountered at the Washington Street, Cambridge, Md facility picking up a 20' truck. She was efficient and very helpful!! She should be commended for a great easy business experience! I want my insurance costs reimbursed as I have a State Farm Umbrella policy and have more coverage that needed and this charge was not necessary!!!
Diane G.