Customer Reviews for Cambridge Self Storage
(U-Haul Neighborhood Dealer)

46 reviews

600 Leonards Ln   Cambridge, MD 21613

(410) 221-7956

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(410) 221-7956

600 Leonards Ln
Cambridge, MD 21613

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dawn Sullivan 
Rating:
3.0

Steering wheel on truck was mounted incorrectly and not in line with wheels

Ryan Teat 
Rating:
1.0

No one was there on 10/8/23 at 7:00 PM

james mcanulty 
Rating:
5.0

Catherine was very helpful. Rental of the hand truck made the such a difference in moving my daughter between apartments!

Catherine Carney 
Rating:
5.0

Great first time experience. I really appreciate the wonderful customer service. Keep up the good work! 🌞☝🏽😇 Thanks a million ~Namaste~

Linda Taylor 
Rating:
3.0

Customer did not leave a comment.

Kirk Wims 
Rating:
4.0

Customer did not leave a comment.

Lewis Stafford 
Rating:
4.0

Customer did not leave a comment.

Pamela Cooke 
Rating:
5.0

Customer service was excellent. Thank her for service as well.

Gary L Camper Sr 
Rating:
1.0

moving pads were not in truck despite having paid for them. I got sent to this location the day prior despite having reserved for Easton. location had poor cell service and was difficult to remote check-in

Stephen Fredrick 
Rating:
5.0

Nothing. It was a great experience. Mrs. Kat the lady who helped me was great as well. Thank you Mrs. Kat

Rhonda Murphy 
Rating:
1.0

They called to address a poor and rude customer service their very department subjected me to but they turned out to be even worse in both aspects.

Cheikh Diallo 
Rating:
4.0

Great service and truck was clean and ready to go.

Connie Hendrix 
Rating:
3.0

Customer did not leave a comment.

Joseph Grzymkowski 
Rating:
4.0

Use less technology. Things seemed to work faster the old way show my ID and the representative type in my information.

Monica Brown 
Rating:
3.0

I thought I had a reservation at the Mt. Holly location. I walked there and found out I was set up at the Leonard's Lane location which was a long way from my location and had to get a taxi.

Vincent Morris 
Rating:
5.0

No VERY HAPPY. Great customer service Friendly HELPFUL.

WILLIAM ADKINS 
Rating:
3.0

I was initially sent to a location that didnt have a truck so I had to call the uhaul help line 2 times to get through to a person because the automated system hung up on me. The second location set up my contract with no specific drop off because we were not sure which uhaul location was closer. Then uhaul tried to charge me a a wrong location fee even though my contract I had in hand had no location on it. I was on hold for over 3 hours trying to talk to someone because the automated service kept hanging up on me. I am more than livid with the whole situation.

SAMUEL COREY 
Rating:
5.0

Customer did not leave a comment.

JOHN CUNABAUGH 
Rating:
5.0

Customer did not leave a comment.

ralph young 
Rating:
5.0

Customer did not leave a comment.

Sarah Hughes 
Rating:
4.0

Customer did not leave a comment.

Peter Filsinger 
Rating:
4.0

Friendly & personal service at this location. No improvement necessary.

GLEN HARRIS 
Rating:
5.0

Awesome experience

robert jackson 
Rating:
5.0

Customer did not leave a comment.

LADONNA YOUNG 
Rating:
5.0

Customer did not leave a comment.

George Clegg 
Rating:
5.0

Customer did not leave a comment.

DAVID SUTT 
Rating:
4.0

Customer did not leave a comment.

CRAIG MC CONNELL 
Rating:
5.0

Customer did not leave a comment.

Charles Barton 
Rating:
5.0

Great Customer Service!

RONALDEUGENE HOLMES JR 
Rating:
5.0

Perfect service

SOLIMAR VAZQUEZ MIRANDA 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN JOHNSON 
Rating:
5.0

Customer did not leave a comment.

MEDFORD KIMBLE 
Rating:
5.0

A few more trucks that's the only thing I can think of

William Boyd 
Rating:
5.0

Customer did not leave a comment.

Denisea Johnson 
Rating:
5.0

The ladies who work at this location are very friendly and accommodating.

Della Keyes 
Rating:
4.0

Customer did not leave a comment.

William Sutter 
Rating:
3.0

It was a strip mall parking lot after hours.

Harry Sporidis 
Rating:
4.0

Customer did not leave a comment.

Tom Hannan 
Rating:
5.0

Customer did not leave a comment.

TAMMY WHITE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BELL 
Rating:
5.0

Great customer service!

TAMMY WHITE 
Rating:
5.0

Friendly and welcoming customer service

Tammy White 
Rating:
5.0

Great customer service

Tammy White 
Rating:
5.0

Michelle was such a nice and pleasant person who went above and beyond trying to make up for the disaster I encountered at the Washington Street, Cambridge, Md facility picking up a 20' truck. She was efficient and very helpful!! She should be commended for a great easy business experience! I want my insurance costs reimbursed as I have a State Farm Umbrella policy and have more coverage that needed and this charge was not necessary!!!

Diane Grant 
Rating:
4.0

Customer did not leave a comment.

Stephanie Blades 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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